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    KC HiLiTES

    3.3 (7 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - KC HiLiTES

    Auto customization

    Auto exterior customization

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    Sounds Good Mobile

    Sounds Good Mobile

    (47 reviews)

    Absolutely incredible shop such friendly and respectful guys. Always willing to help out. Also very…read moreaffordable and they get the job done fast. Nick is an incredible guy he always very friendly and willing to help out. All around great guy. Thank you guys for giving me a reliable shop to help me with my trucks annoying wiring issues!

    Terrible Experience at Sounds Good Mobile in Flagstaff, AZ…read more I had high expectations for Sounds Good Mobile in Flagstaff, but unfortunately, my experience was nothing short of a disaster. I set up an appointment to address the issue where three out of my four speakers weren't working. I thought the problem was either a burned-out head unit, a blown fuse, or possibly some cheap speakers. I wasn't sure, but I trusted the experts at Sounds Good to get it figured out. I met Tim, who immediately diagnosed the issue as a faulty head unit and suggested I buy a $1300 Sony unit. Now, I'm not an audio expert--just like when I go to a doctor or a mechanic, I rely on their expertise. Sounds Good brags about working on high-end cars like Mercedes, Rolls Royce, Porsche and Pantera, so I figured I was in good hands. Their reputation made me feel confident that I would get quality service. So, I paid the $1300 for the new head unit and expected to have the speakers fixed as part of the deal. That was my first mistake: paying without confirming that everything I asked for had been completed. When I got into my truck after the install, the new stereo sounded great--but guess what? The speakers were still dead! How does that happen when you're installing a new head unit? Did anyone even bother to test the speakers? Clearly not. When I asked about the speakers, I was told I would get a "great deal" on them, and that I'd be contacted to schedule the work. Well, here we are--no call, no deal, no speakers. Just a $1300 stereo with half the system still broken. To make matters worse, when I inspected the truck the next day, I noticed that the instrument panel where they installed the head unit was broken in two places. This truck had been in pristine condition--it belonged to my mother and was well taken care of. Now, I'm looking at spending another $1200 to replace the instrument panel that they broke. And let's be real--they're not going to own up to it. I've only lived in Arizona for a year, and I'm proud to be from Oklahoma, where my dad taught me that a man's word is gold. But after dealing with Sounds Good, it's clear they don't live by that standard. They didn't fix the problem they were supposed to, and they caused more damage in the process. I will never go back, and I wouldn't recommend them to anyone. Save yourself the time and money--look elsewhere for your audio needs. Sounds Good has definitely shown me they don't keep their word or stand behind their work. My guess from reading the other reviews is that if you have thousands and thousands of dollars to spend on a project, they'll treat you a lot better. But, if you're a guy like me that just wants some sounds, you're not worth their effort. Respectfully, Dr. Von Lawson

    Driven Auto Accessories - Another photo of the store

    Driven Auto Accessories

    (18 reviews)

    Our 2006 Dodge Ram Leer Cap had leaky windows and had paint defects on top. Jerry & his team…read moreremoved the top, had it painted locally, resealed the windows, repaired a frozen tail window lock, and properly connected wiring. All very well done at a reasonable price. Big savings over buying a new cap!

    I'm sadly going to have to give this brick n mortar business a generous 2 star rating. I've bought…read morea new camper shell plus a bedroom rug for my truck. I understood the the shell and bed rug had to be ordered and this shop had no part of how fast the delivery was. When the camper shell arrived, I received no phone call to let me know. Only after I happened to call them they said it was in and ready. So communication is at best poor. You'd think spending about $5,000 for all these accessories they'd be eager to get it off there lot and installed but it seems I'm wrong. Installation was ok however I didn't sit in their lobby but rather had some other transportation arranged. So they had about the full day to get everything installed. Upon inspection it with the, owner I believe, the bed rig wasn't laying flat like it was supposed to but the owner told me it'll lay flat when we had some warmer weather. All the holes needed done looked pretty good. After about a month, perhaps it was two, the bed rug was still not laying flat as it's supposed to. The owner found that when they installed it, there was about a half inch it needed to move forward. After they did this, the bed rug laid as it was supposed to. Everything worked such as the camper shell locking with my trucks locking/unlocking of doors via key flob. However my locking tailgate and key flop button to open my tailgate no longer works. I was told it must not have worked before but as the owner of the truck I'm very well in the know that it did etc. So that issue isn't fixed but I'll deal with that on my own time. I've now been back to this store for a 3rd time, once for the install, bed rug and now the fuse block I broke. Each time I'm not had the owner smile, or seem interested in my business or whatever. This is part of the lower rating then I'd loved to have given. At this point, with all the interactions I've had, I've not yet ever felt appreciated for the business I've given them. They have no idea that I have 2 other trucks I'm wanting to get shells for. This very much isn't the type of shop I'll use next time. I'm very disappointed as I always want to support my local brick n mortar businesses, sadly not here for my next trucks.

    KC HiLiTES - autocustomization - Updated May 2026

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