Excellent quick oil change place. Last time I went in for a…read moresynthetic oil change. it took less than 7 minutes to get me on the platform. They checked all lights ( headlights, brakes, backup etc ) and topped off all fluids. Unfortunately one of the techs broke the oil pan screw during the oil change and I was informed that I'd have to drive to a close mechanic for drilling and repair. Long story short, the manager followed me to the mechanic, gave me a ride home, picked me up and drove me back when finished AND ended up doing the oil change and repairs for FREE. They did the right thing and made a long time customer out of me. I'll definitely return !

Class act service! You get to sit in your car and they diagnose your car for free too. I was happy…read moreto know what problems I need to address on my car and also be aware if it's a matter of urgency. I will continue going to this garage,

I wouldn't take my vehicle anywhere else…read more David and team have done all my maintenance and modifications since they opened. Iconic always exceeds expectations. Jenny in the front office is hyper-attentive and personable. I could not be happier.

Iconic always delivers solid work. Just had the Banks grid heater delete, EGR service, serpentine…read morebelt replaced, and the valve and CCV covers replaced. Just a great team at Iconic!!! Thank you to everyone at Iconic for keeping my truck rolling down the road. And thank you Jenny for always letting me add last minute stuff to my work order...LOL!! Iconic's the place for me and my truck (2017 ram 2500 CTD).

They were very kind and patient with me and took the time to really explain everything - unlike…read moremost other shops I've been to here that'll take advantage of those who aren't well versed in auto mechanics and what not... I was frustrated with many of the big name auto shops around here, I absolutely dread having to take my car into the shop and how much anxiety I'd have wondering how much this was ACTUALLY going to end up costing me or if a mechanic might accidentally break something in my car that's expensive to fix and have to wait days for a certain part they have to always order and how much money that would be, what if they really mess up and cause severe, expensive damage to the car? These are questions rattling in my head every single time because of so many bad back to back experiences at different auto shops in town. So, when I was researching places in town when it came down to needing an oil change again, I was hesitant and unsure of where to go. After calling around, I decided to try Heaths. They were kind, patient, and helpful on the phone and I could just tell they were friendly people from how they spoke with me on the phone. I explained to them the issues my car still had because of the previous experiences at other auto shops, and needing JUST an oil change. They were understanding. At the end, they printed out the different things that they found that should be addressed soon, even put in timeframes for when I should start looking into it. They didn't break anything and they only did the oil change as asked and the other routine/typical things they do. They listed the prices next to the issue they listed on the paper they gave me, which I really appreciated because I expressed to them how frustrated I was with auto shops and not having transparent pricing - like, people will still pay what they need to pay, just list the amount you're asking for next to the service requested - just be upfront. So I really appreciate that and when I'm in a better financial situation to address the issues they listed, I will definitely be going back. I can actually see how much to expect to pay so I can start adjusting my current budget accordingly to fit that goal of getting needed work done on my car. The BEST part - when I left, I went to go pick up my child from preschool. When she climbed up to her seat, there sat a little teddy bear with a Heaths Auto Shop T-shirt on her car seat, buckled. Cutest thing ever. From that moment I was like, yep, this is my car place.

I told them to let me know what the charge would be to diagnose and fix my AC. They never told me…read moreabout the $270 that they made me pay before I could pick up my vehicle. I have checked with other mechanics who say they could have diagnose the problem without charging the system and then charging me to pay for the Freon. There had to be some profit in that charge but they refused to work with me when I was suddenly surprised about their $270 charge without fixing anything!

As a TESLA owner, this placed SAVED me!…read more I was at the Shell station around the corner and was trying to air-up my rear tire and instead I was letting air OUT of my tire!!!! The lady at the Shell station suggested I head around the corner and I'm so thankful I did! They saw I was flustered (and of course today is the one day I can't get in touch with my husband) and helped me out. The nice young man got all my tires where they needed to be. Thankful for kind people

Great hometown service, everything explained properly and all concerns addressed. The service and…read morequality of work is one of the best places I have been to. The price for n oil is good price but Nick let me know what kind of vehicle you have. Mine did not require full synthetic I was able to use a blend. Definitely recommended and will be back in 5k miles !

This will be the first review I've written without actually having any services done. This shop has…read moregot to be the most honest automotive repair shop I've been to. I brought my 1962 Nova that I just purchased off of marketplace in for a few things to get it safely running on the road. Eric gave me a call about 2 hours later with some pretty bad news. Unfortunately I purchased a pretty bad apple that would take thousands of dollars to get it safely operable. He totally could have taken my money and did the minimum what I thought was good enough. After he walked me through everything this poor car has issues with, I am so thankful for his honesty and genuine care for anyone driving the car. I will absolutely be bringing all of our vehicles to Eric and his awesome team of mechanics for any future needs.

I brought my 1972 Ford F\-250to Action Auto of Lake Forest expecting professional care for tire…read moreinstallation and AC work. Instead, my truck was ignored, damaged, mishandled, repeatedly delayed, and ultimately returned in unacceptable condition. IE not the same as I brought it to them. On the first visit, Action Auto damaged the right front fender so badly enough that it had to be removed and hammered back into shape. The brightwork was also distorted all of which they had not explains to how the incident happened, trying to claim it "arrived that way." For a shop entrusted with a classic vehicles in Orange County, that level of carelessness is completely unacceptable. What should have been a relatively straightforward job took six weeks. The truck sat for roughly a month "waiting for parts" accumulating dirt and grime and time on a deadline as truck was being shipped overseas. Then came the wheels. Action Auto outsourced the balancing and powder coating but apparently never bothered to verify that the wheels were true. They weren't! The wheels were mounted with an absurd amount of balancing weight, and the defective, out of round tires apparently weren't questioned either. That's not quality control, that's simply putting the problem on the customer's truck/vehicle and hoping nobody notices. After having the truck properly sorted mechanically by Saddleback Auto in a previous visit to Action Auto, I had to send it back to Action Auto because of a bad AC compressor they installed, belt slap from the compressor, and the botched wheel work. They kept the truck for another month, then tried to make me responsible for half the cost of repairing the wheels, wheels they had outsourced and failed to properly inspect in the first place. And the final pickup was unbelievable: the horn unit had been destroyed, the air cleaner was sitting in the truck bed, and the truck that arrived at their shop immaculate was returned absolutely filthy! Had I not shown up when I did, the truck apparently would have been sent back to Saddleback Auto in pieces, most likely with the blame being shifter to me. This wasn't one unfortunate mistake but a series of careless negligence. It was a repeated failure to properly handle, inspect, and take responsibility for a customer's vintage vehicle with attention to detail and preservation. If you care at all about your classic car or truck, my experience gives me zero confidence in leaving any vintage vehicle of any significant value, originality or rarity with Action Auto of Lake Forest. Six weeks the first time. Another month the second time. Damage to the truck. Defective and sloppy work. Outsourced work that wasn't properly checked. More damage. A filthy truck returned. And then an attempt to pass part of the repair bill on to me. Never again!

I have found my new auto repair shop! I recently moved to…read morePrescott from Phoenix. Having lived in the valley for over 40 years, I had a trusted repair shop that worked on all our vehicles. I needed a brake job and considered driving back to the valley to get this done but realized that it would not be the most convenient appointment to keep? I did a little internet searching and saw all the great reviews this shop had so I made an appointment and dropped off our Dodge Challenger. Later that afternoon I received a call from Fred and he proceeded to tell me that I did NOT need new brakes! The brake noise was due to their semi-metallic pads being very dirty. They cleaned them up and the noise went away! I asked what I owed him for his time and he said nothing! They put time in on my car and I assumed I would pay for a diagnostic at least? That really showed their honesty and integrity and they will be my new "go to" for auto repair and maintenance!

Very quick and efficient service. I had a tire in need of repair. They were able to get me in right…read moreaway. The tire was repaired in just a few minutes while I waited and the staff were very friendly. I will go here for my next car service needs.

Chris has been so helpful anytime I have gone in there. They have been my local go to shop and I…read morewould recommend them!

Came in for a routine oil change and they caught low coolant plus some damaged suspension…read morecomponents. The team explained everything clearly, gave a fair quote, and upon approval of the quote had a very quick turnaround time. Parts arrived within 24 hours and the repair was completed under the quoted time. Most of the staff I interacted with, front of house and master tech, were excellent and kept me updated whenever anything came up. A couple interactions weren't as helpful, but overall a very positive experience and I'd trust them with my car again.

lube oil filter and rotation very good service car delivered quicker than expected and got to hang…read morearound a big Walmart while I waited

Noah and his staff are top notch, professional, courteous and timely…read more I would highly recommend this location in Prescott AZ.

They got me right in and proceeded to do the required work. Place was clean and pleasant. Quick and…read moreefficient. I will definitely hire them again.

Talk to any mechanic, auto parts store worker, or car enthusiast in the Quad Cities area about…read moreexhaust systems -- and THEY ALL refer you to Bill @ Arizona Exhaust Systems. [Encounter #1:] Had a loud rattle a couple of years ago that suddenly started and occurred thereafter driving over bumps & potholes, and assumed that something in the exhaust system had come loose. Bill took it for a test drive and did a full inspection, but was unable to find any issue with the exhaust system (turns out it was a brake shoe backing plate that had rusted out and come loose). As another reviewer had experienced, I insisted on paying Bill for his time -- but he refused any payment. [Encounter #2:] Ignored catalytic converter diagnostic codes until old Prius with lots of miles (nearly 300,000) was unable to climb hills or go faster than 35 MPH (owing to that converter becoming clogged and exhaust backing up causing loud valve noises). Anyway, Bill quoted me a price which I was thrilled with -- and when I arrived later to pick up the car (a little wait as he's so popular & busy), he said that the actual price was around $200 less as the labor turned out to be less than usual owing to the ability on my car to access & replace two components at once -- instead of the time often required to access both components separately & independently. Bill is a national treasure.

Fast, friendly, efficient, fair, knowledgeable, first rate work. I can't say enough about Bill and…read morehis crew. Restores my faith in mechanics and humanity!