Talk to any mechanic, auto parts store worker, or car enthusiast in the Quad Cities area about…read moreexhaust systems -- and THEY ALL refer you to Bill @ Arizona Exhaust Systems. [Encounter #1:] Had a loud rattle a couple of years ago that suddenly started and occurred thereafter driving over bumps & potholes, and assumed that something in the exhaust system had come loose. Bill took it for a test drive and did a full inspection, but was unable to find any issue with the exhaust system (turns out it was a brake shoe backing plate that had rusted out and come loose). As another reviewer had experienced, I insisted on paying Bill for his time -- but he refused any payment. [Encounter #2:] Ignored catalytic converter diagnostic codes until old Prius with lots of miles (nearly 300,000) was unable to climb hills or go faster than 35 MPH (owing to that converter becoming clogged and exhaust backing up causing loud valve noises). Anyway, Bill quoted me a price which I was thrilled with -- and when I arrived later to pick up the car (a little wait as he's so popular & busy), he said that the actual price was around $200 less as the labor turned out to be less than usual owing to the ability on my car to access & replace two components at once -- instead of the time often required to access both components separately & independently. Bill is a national treasure.

Fast, friendly, efficient, fair, knowledgeable, first rate work. I can't say enough about Bill and…read morehis crew. Restores my faith in mechanics and humanity!

Took my car to Network Auto for diagnosis of a noisy exhaust system. They diagnosed it (free of…read morecharge) as a flex-pipe problem, and referred me to Prescott Muffler for the repair. Prescott Muffler scheduled an appointment for a few days later, and I took the car in at 9AM. By 10AM, Steve and another mechanic had cut out the old flex pipe, assembled a custom flex-pipe and extension assembly to fit my car from materials they had on hand, and welded it in. Now I have a quiet exhaust system. And they charged me about 1/3 the amount I was expecting to have to pay. While I was there, a lady came in and told Barb at the front desk that Network Auto had sent her there to get a catalytic converter replaced. Barb called to get a price on the part, and quoted the lady a parts and labor cost that was about what the lady had expected to pay for the catalytic converter alone. Based on this experience, I highly recommend Prescott Muffler to anyone who needs exhaust system work.

Called up looking for a catalytic converter for my 1997 Jeep Wrangler and was quoted 275 installed!…read moreBefore I called I had shopped OEM as well as cheap and higher quality after market options . The most expensive was the factory the cheapest was 59.99 with a good quality unit for 99.99 . I called Arizona exhaust Systems left with a better than cat for 109.00 and 50.00 to install it so 175.00 out the door ! Saved me 100.00 Bill over at Arizona Exhaust did superb work and was very reasonably priced!

Service writer Stacy and Mechanic Ross and the team at Jim's Auto Clinic are awesome. They've kept…read moremy 2001 GMC Yukon running reliably for the last fifteen years. They are honest, responsive, fair and proficient. They are especially knowledgeable and know the troubleshooting details on so many issues like intermittent fuel gage: "Hmmmm probably the sender in the fuel pump - might want to change it before it leaves you stranded so let's test it and find out". Jim's does not claim to be the cheapest but I think they are best value. They use really good parts. Worth saying again - really good parts. Jim's is an Incredible local resource for us here in Preskit'. Great folks that I highly recommend. I will be back again.

Jim's Auto Clinic is the best!!! I trust this company more than any other Auto repair in the United…read moreStates!!!

These guys are amazing!…read more We'd heard great things from friends and neighbors about their service and trustworthiness. After being quoted over $1400 for a radiator repair, we took the car to Stelmach's. Our repairs ran only $350 there and he had it done that day. Excellent mechanic, honest, and knows his stuff. Very happy with our experience.

Price was very very good. Service was excellent - my car was unusable and they fixed it the next…read moreday. Great communication - after looking at the radiator, with an estimate, when the car was ready. Stelmach was wonderful.

They got us in right away when we experienced a delay in schedule with another dealer…read more Mike, said absolutely bring your Rv in we will get you taken care of and on the road by the afternoon. This above and beyond customer service deserves recognition! Rob took down all the items we needed done, prepared the work order and the tech, Jim, immediately got to work on it. An oil change, wipers, rear tire flap replacement and tire extenders-all this and we were ready to go! Thank you to all your staff for allowing us to maintain our scheduled vacation. We appreciate you all:)

We have supported Blue Compass for years. This is our 7th and final purchase from Blue Compass. In…read morefact, I purchased a Brinkley at the Prescott location, which we still own today. As an active influencer in the RV community, I have referred a steady stream of customers to your dealerships. That ends today with Vice President of Sales, Brody Thompson's response. Beginning in January 2026 in Prescott Valley, AZ, we were excited to purchase a smaller RV, an addition to our Brinkley we purchased last year. We noticed a concern after being called to the dealership multiple times to complete or sign missing paperwork or make corrections. While waiting in the sales room, the finance manager, Michael, decided to have a conference call on speaker for everyone to hear. Unfortunately, mistakes were made and discussed on this call. Now, it required altering our original deal, which required an adjustment to the initial agreement. Michael requested an additional 6K due to this error, but we refused, staying firm with our 10K down payment. This is where it gets good. Well, a roadside service contract was added between the various revisions of the contract. Surprisingly, no verbal discussion occurred, as I would have easily refused. I've been paying for my own RV roadside service for years. Are they trying to recoup some of the additional $ 6K requested? Wait, it gets even better! Let's review my warranty contract. Oh wait, we can't. We were only provided the cover page of the warranty contract. The remaining pages, which included the cancellation policy, was not included. Luckily when we purchased our Brinkley last year, our warranty contract included all pages, which outlined the cancellation terms. This situation reflects poor process at best. At worst, it points to deception. Why cancel? They created an additional loan for the warranty, which doubled the original agreement and monthly payment. Two loans for one RV!?! The dealership now involved Blue Compass leadership, Vice President of Sales Brody Thompson. Now, Mr. Thompson is questioning our integrity instead of addressing the facts, stating, "This is the reason so many dealerships act as if they don't care about the customer, because it's clear so many customers care not to keep their word." Then closes his email with; "Two sides to a story". This response speaks for itself. He's not interested in customer service or learning the facts of this transaction; his only focus is sales. I will not accept an attack on my integrity when the issues in this transaction were outside my control, not communicated or created by others. The true reason why dealerships get a bad reputation are examples pointed out in this review. A dealership that conceals charges or promotes a false narrative in conflict with a signed legal contract raises serious ethical concerns. These actions reflect deceptive business practices and undermine the integrity of the transaction. That approach damages trust, violates consumer protections, and warrants formal review and exposure. Bottom Line: unauthorized add-ons, incomplete/missing documents, conflicting loans, & delayed refund. As an RV influencer, I will continue to share the facts of this story for years to come, including in our video review of the RV. Others have shared this same experience on other platforms and via the Better Business Bureau website (BBB).

This will be the first review I've written without actually having any services done. This shop has…read moregot to be the most honest automotive repair shop I've been to. I brought my 1962 Nova that I just purchased off of marketplace in for a few things to get it safely running on the road. Eric gave me a call about 2 hours later with some pretty bad news. Unfortunately I purchased a pretty bad apple that would take thousands of dollars to get it safely operable. He totally could have taken my money and did the minimum what I thought was good enough. After he walked me through everything this poor car has issues with, I am so thankful for his honesty and genuine care for anyone driving the car. I will absolutely be bringing all of our vehicles to Eric and his awesome team of mechanics for any future needs.

I brought my 1972 Ford F\-250to Action Auto of Lake Forest expecting professional care for tire…read moreinstallation and AC work. Instead, my truck was ignored, damaged, mishandled, repeatedly delayed, and ultimately returned in unacceptable condition. IE not the same as I brought it to them. On the first visit, Action Auto damaged the right front fender so badly enough that it had to be removed and hammered back into shape. The brightwork was also distorted all of which they had not explains to how the incident happened, trying to claim it "arrived that way." For a shop entrusted with a classic vehicles in Orange County, that level of carelessness is completely unacceptable. What should have been a relatively straightforward job took six weeks. The truck sat for roughly a month "waiting for parts" accumulating dirt and grime and time on a deadline as truck was being shipped overseas. Then came the wheels. Action Auto outsourced the balancing and powder coating but apparently never bothered to verify that the wheels were true. They weren't! The wheels were mounted with an absurd amount of balancing weight, and the defective, out of round tires apparently weren't questioned either. That's not quality control, that's simply putting the problem on the customer's truck/vehicle and hoping nobody notices. After having the truck properly sorted mechanically by Saddleback Auto in a previous visit to Action Auto, I had to send it back to Action Auto because of a bad AC compressor they installed, belt slap from the compressor, and the botched wheel work. They kept the truck for another month, then tried to make me responsible for half the cost of repairing the wheels, wheels they had outsourced and failed to properly inspect in the first place. And the final pickup was unbelievable: the horn unit had been destroyed, the air cleaner was sitting in the truck bed, and the truck that arrived at their shop immaculate was returned absolutely filthy! Had I not shown up when I did, the truck apparently would have been sent back to Saddleback Auto in pieces, most likely with the blame being shifter to me. This wasn't one unfortunate mistake but a series of careless negligence. It was a repeated failure to properly handle, inspect, and take responsibility for a customer's vintage vehicle with attention to detail and preservation. If you care at all about your classic car or truck, my experience gives me zero confidence in leaving any vintage vehicle of any significant value, originality or rarity with Action Auto of Lake Forest. Six weeks the first time. Another month the second time. Damage to the truck. Defective and sloppy work. Outsourced work that wasn't properly checked. More damage. A filthy truck returned. And then an attempt to pass part of the repair bill on to me. Never again!

Travis, in service, saved me from throwing my key fob in the trash and killing myself. It took…read morehim less than 30 seconds to take the fob apart, put in new batteries and close it up. Travis is my Knight in Shining Armor! Thank you, Buddy!

The dealership people don't hound you, which is great!! Another…read more Went on test drive 2011 suv was awesome to drive! And the loan process was not that long. Another

Good service and well organized. My service rep was constantly on top of my repair.and will always…read morego to the dealership for work on my jeep.

A special thanks to Sean for his excellent customer service and consideration. I sincerely…read moreappreciate you getting my Jeep 392 into the service department promptly and having it checked out almost immediately and resolving the issue in a matter of a hour or two.

Excellent quick oil change place. Last time I went in for a…read moresynthetic oil change. it took less than 7 minutes to get me on the platform. They checked all lights ( headlights, brakes, backup etc ) and topped off all fluids. Unfortunately one of the techs broke the oil pan screw during the oil change and I was informed that I'd have to drive to a close mechanic for drilling and repair. Long story short, the manager followed me to the mechanic, gave me a ride home, picked me up and drove me back when finished AND ended up doing the oil change and repairs for FREE. They did the right thing and made a long time customer out of me. I'll definitely return !

Class act service! You get to sit in your car and they diagnose your car for free too. I was happy…read moreto know what problems I need to address on my car and also be aware if it's a matter of urgency. I will continue going to this garage,