Talk to any mechanic, auto parts store worker, or car enthusiast in the Quad Cities area about…read moreexhaust systems -- and THEY ALL refer you to Bill @ Arizona Exhaust Systems. [Encounter #1:] Had a loud rattle a couple of years ago that suddenly started and occurred thereafter driving over bumps & potholes, and assumed that something in the exhaust system had come loose. Bill took it for a test drive and did a full inspection, but was unable to find any issue with the exhaust system (turns out it was a brake shoe backing plate that had rusted out and come loose). As another reviewer had experienced, I insisted on paying Bill for his time -- but he refused any payment. [Encounter #2:] Ignored catalytic converter diagnostic codes until old Prius with lots of miles (nearly 300,000) was unable to climb hills or go faster than 35 MPH (owing to that converter becoming clogged and exhaust backing up causing loud valve noises). Anyway, Bill quoted me a price which I was thrilled with -- and when I arrived later to pick up the car (a little wait as he's so popular & busy), he said that the actual price was around $200 less as the labor turned out to be less than usual owing to the ability on my car to access & replace two components at once -- instead of the time often required to access both components separately & independently. Bill is a national treasure.

Fast, friendly, efficient, fair, knowledgeable, first rate work. I can't say enough about Bill and…read morehis crew. Restores my faith in mechanics and humanity!

Called up looking for a catalytic converter for my 1997 Jeep Wrangler and was quoted 275 installed!…read moreBefore I called I had shopped OEM as well as cheap and higher quality after market options . The most expensive was the factory the cheapest was 59.99 with a good quality unit for 99.99 . I called Arizona exhaust Systems left with a better than cat for 109.00 and 50.00 to install it so 175.00 out the door ! Saved me 100.00 Bill over at Arizona Exhaust did superb work and was very reasonably priced!

Took my car to Network Auto for diagnosis of a noisy exhaust system. They diagnosed it (free of…read morecharge) as a flex-pipe problem, and referred me to Prescott Muffler for the repair. Prescott Muffler scheduled an appointment for a few days later, and I took the car in at 9AM. By 10AM, Steve and another mechanic had cut out the old flex pipe, assembled a custom flex-pipe and extension assembly to fit my car from materials they had on hand, and welded it in. Now I have a quiet exhaust system. And they charged me about 1/3 the amount I was expecting to have to pay. While I was there, a lady came in and told Barb at the front desk that Network Auto had sent her there to get a catalytic converter replaced. Barb called to get a price on the part, and quoted the lady a parts and labor cost that was about what the lady had expected to pay for the catalytic converter alone. Based on this experience, I highly recommend Prescott Muffler to anyone who needs exhaust system work.

Took the Eldorado to your preferred auto body shop, owls, the day after the incident. He said no…read moreestimate needed his words" I'll just work it out with John". Thanks John for crediting the Escalade work- except for the estimate charge. Charge me for an estimate. Then refuse to do the work. What good is the estimate. I only wish it hadn't taken you three months. I could have really used that $2600 during the holidays. That must have been a hell of a three months vacation.

No ripoffs just quality assessment And work. Courteous and…read morefriendly service writers.

Price was very very good. Service was excellent - my car was unusable and they fixed it the next…read moreday. Great communication - after looking at the radiator, with an estimate, when the car was ready. Stelmach was wonderful.

So this guy told me I needed a new radiator so $500 later he warranted it only if I get my engine…read morechecked two weeks later I was still overheating and I had to constantly be putting in coolant he told me that it was the pressure and I should bring to the engine guy well, I thought spending $500 he could've at least checked it out and he did not. Two months later I was still having the same problem so I brought it back to him and he told me for 50 bucks he would put it on the machine to check the pressure. I turned around and walked out after giving him $500 the least you could've done and in good faith he could've checked this for nothing for me.

They got the buffest RV techs in Prescott! Really helped me in a pinch. Thanks Guys!!!read more

Dropped into empty my tank. Went into the parts center and the man was very nice in directing me…read morewhere to go. It is so nice to be able to find an RV dealership that allows travelers to dump their tanks. Thank you very much.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

On Monday 12/8/25, I contacted Action Automotive & spoke with Jeff (Service Manager) to discuss…read morehaving work performed on my truck. We went over the issues & pricing for the work to be performed. Tuesday 12/9/25, I called Jeff to discuss availability & when I could bring my truck in. I was told Monday morning. Monday 12/15/25, I delivered my truck first thing in the morning & went over the symptoms again. I was told I would be called the following day with an update. Tuesday 12/16/25, After not receiving an update, I called & spoke with Justin (General Manager). I was informed that they were not able to duplicate the problem during a cold start, to which I replied that the issue happens during a warm or hot start. This was already thoroughly discussed several times. I was told that the Service Manager had failed to provide that information. Justin then pulled up my work order on the computer & found that yes, the information had been documented in detail. Again, I was told that I would be contacted the following day with an update. Wednesday 12/17/25, After not receiving an update, I called to learn the status of my truck. Justin informed me that Eric test drove my truck to Paulden & back to bring the engine up to temperature. He also allowed the truck to idle in the parking lot for an extended period & that there was no starting problem. I was told I would be called the following day with an update. Thursday 12/18/25, After not receiving an update, I once again called to find out the status of my truck & spoke with Justin. I was informed that they had yet to find the problem. During several of these calls, I was asked if this vehicle was my daily driver, to which I replied that it was & the repairs should be as prompt as possible. Friday morning, 12/19/25. I arrived at Action Automotive prior to the business opening. I found my truck in the front parking lot near the street where it had been stored overnight. Both doors were left unlocked. Furthermore, upon opening the rear hatch, I found my tools scattered across the bed of the truck. I have driven that truck in excess of 100K miles with those tools in the back & have never found them out of place. Someone had to drive my truck fairly hard to accomplish that. According to the odometer reading, the Paulden test drive story was pure fabrication. I went into the office to inform Justin that I would be taking my truck home after what I had found, as I no longer had any faith in this shop. This generated a profane tantrum from Justin, attempted intimidation & the refusal to return my vehicle key. The key was eventually "located" & returned. The original starting problem reoccurred the following day. EDIT: REPLY My truck's doors were left unlocked overnight(s) in an unsecured parking area near the main street. The tools in my truck were scattered across the bed by an aggressive driver. The odometer reading proves that the Paulden test drive story is false. You were not there & the story your son is telling you, is also false. There is a recurring theme in the negative reviews you've received. Very revealing how the common reply is to deny, deflect & initiate a personal attack upon the customer.

Where to start..... my wife and I arrived at the dealership to look at Broncos and was pleasantly…read moremet by Pablo Vasquez within minutes. he was not pushy by any means and spent a lot of time showing us cars, explaining features, and test driving a Bronco. The new features were a bit overwhelming to start with but Pablo answered each and every question (sometimes the same question twice) with courtesy and knowledge. We were and still are very impressed with this gentleman. I recommend him highly! We told him we wanted to look at Jeeps before making up our minds and he did not try to persuade us to stay, instead he wanted to know what we thought both pros and cons About the 2 different vehicles. We chose the Bronco over the Jeep mostly because nobody helped us at the Jeep dealership until we walked into the dealership and asked to see a salesman. The salesman there was pushy and not helpful at all, (the Jeep did not fit our needs). We went back to Pablo and he worked with us again with different options and colors of vehicles until we finally chose a beautiful green Bronco Sport. We test drove it again and decided this was what we wanted. The dealership test drove our trade in and gave us reasonable prices for our trade in as well as the new Bronco. We were then introduced to the Service personnel, then the financial officer and completed a painless transfer of tags and paid for the new Bronco. Everyone we ran across at the dealership was courteous, knowledgeable and friendly. We drove away that day in a new Ford Bronco Sport and have enjoyed the car as well as the experience. I HIGHLY recommend Pablo and Galpin Ford in Prescott. The experience was enjoyable, efficient and pleasant, THANK YOU Pablo and Galpin Ford! Charlie

Judging by the reviews and in town reputation, management and ownership don't seem to care about…read moretheir reviews. Our service appointment was disappointing but not awful. However upon receiving our truck back, they forgot to close our hood and it nearly flew up on us driving home. That was what prompted me to write this review, even despite the poor communication and service recommendations ( they recommended things that were clearly brand new/replaced, and completely missed obvious ones ) sadly a 0/5 experience. If they weren't the only ford dealership in town for recall work we would have listened to the town and avoided. I'd recommend a PHX dealership for recall work or Findlay Subaru, as they do work on fords and have great service.

I really like the service department here. I took my Ram 2500 for service. Times and prices were…read morewhat they said it would be. Staff was friendly and they had a free shuttle for getting home. Highly recommend.

Take your vehicle somewhere else. First off appointments dont mean much as my truck sat for a day…read moreand a half before being seen, After i told them my seat belts were not retracting properly and telling them i already cleaned the pivot point at home, they proceeded to tell me and i quote a bunch of debris in the pivot point and charged me $124 to clean them without consulting with me first. . No change what so ever. They did a warranty repair and washed truck so not all was bad. Not happy with them. I only ask for Honesty.

2nd time taking my vehicle in. Throughly a great body shop. Found the problem each time, discussed…read morein great detail and fixed problem. Great attitude. Highly recommend.

Everything we've had done has been perfection. My car looks…read morenew!! The Beals crew are more than accommodating, timelines are great. We recommend to everyone we know! Jim & Jeanne