1. Prescott Auto Body

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    Prescott, AZ

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    Prescott Auto Body

    3.8 (13 reviews)

    Services - Prescott Auto Body

    Bumper repair

    Auto frame testing

    Rear-end damage

    Prescott Auto Body Photos

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    19 years ago

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    11 years ago

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    Dash Hound Towing

    Dash Hound Towing

    (11 reviews)

    Definitely make this your first call if you need towing in the area. There was nothing but kindness…read moreand help from start (the call) to finish (car picked up and towed) to a local auto shop. The driver (I assume, Steven) came right away. He even took the time to check a transmission cable (the suspected issue), let us know the part was inexpensive and easily available at O'Reilly's Auto Parts. We still needed the car towed to diagnose another problem, but I appreciated his generosity that could have saved a tow. Very reasonable cost. Highly recommended. He cared and offered honest service.

    OMG, Steven from Dash Hound saved me today. I drove my little dog to our usual walking area, got…read moreout, and confidently locked Zaria Zoomington in the car WITH the keys. A frantic call to Prescott Lock and Safe was answered by a wonderful lady who told me to call Steven, said he was local, and that he would come to me and open the car. I called, Steven answered, and said "I WILL BE RIGHT THERE". I texted the address to him, he arrived within ten minutes, and had the car open in less than two minutes. He was wonderful in every way, reassuring, professional, and just outstanding. The price for arriving within ten minutes of my call and opening my car up professionally and with no damage at ALL, was extremely reasonable and totally worth it. I HIGHLY recommend Steven from Dash Hound Towing. I don't know what I would have done today, other than use a rock to break a car window. Steven is a tremendous resource to our community. PLEASE don't hesitate to call him. Steven will save the day.

    Action Automotive Repair - Action Automotive Repair in front office/waiting area view.

    Action Automotive Repair

    (26 reviews)

    This will be the first review I've written without actually having any services done. This shop has…read moregot to be the most honest automotive repair shop I've been to. I brought my 1962 Nova that I just purchased off of marketplace in for a few things to get it safely running on the road. Eric gave me a call about 2 hours later with some pretty bad news. Unfortunately I purchased a pretty bad apple that would take thousands of dollars to get it safely operable. He totally could have taken my money and did the minimum what I thought was good enough. After he walked me through everything this poor car has issues with, I am so thankful for his honesty and genuine care for anyone driving the car. I will absolutely be bringing all of our vehicles to Eric and his awesome team of mechanics for any future needs.

    I brought my 1972 Ford F\-250to Action Auto of Lake Forest expecting professional care for tire…read moreinstallation and AC work. Instead, my truck was ignored, damaged, mishandled, repeatedly delayed, and ultimately returned in unacceptable condition. IE not the same as I brought it to them. On the first visit, Action Auto damaged the right front fender so badly enough that it had to be removed and hammered back into shape. The brightwork was also distorted all of which they had not explains to how the incident happened, trying to claim it "arrived that way." For a shop entrusted with a classic vehicles in Orange County, that level of carelessness is completely unacceptable. What should have been a relatively straightforward job took six weeks. The truck sat for roughly a month "waiting for parts" accumulating dirt and grime and time on a deadline as truck was being shipped overseas. Then came the wheels. Action Auto outsourced the balancing and powder coating but apparently never bothered to verify that the wheels were true. They weren't! The wheels were mounted with an absurd amount of balancing weight, and the defective, out of round tires apparently weren't questioned either. That's not quality control, that's simply putting the problem on the customer's truck/vehicle and hoping nobody notices. After having the truck properly sorted mechanically by Saddleback Auto in a previous visit to Action Auto, I had to send it back to Action Auto because of a bad AC compressor they installed, belt slap from the compressor, and the botched wheel work. They kept the truck for another month, then tried to make me responsible for half the cost of repairing the wheels, wheels they had outsourced and failed to properly inspect in the first place. And the final pickup was unbelievable: the horn unit had been destroyed, the air cleaner was sitting in the truck bed, and the truck that arrived at their shop immaculate was returned absolutely filthy! Had I not shown up when I did, the truck apparently would have been sent back to Saddleback Auto in pieces, most likely with the blame being shifter to me. This wasn't one unfortunate mistake but a series of careless negligence. It was a repeated failure to properly handle, inspect, and take responsibility for a customer's vintage vehicle with attention to detail and preservation. If you care at all about your classic car or truck, my experience gives me zero confidence in leaving any vintage vehicle of any significant value, originality or rarity with Action Auto of Lake Forest. Six weeks the first time. Another month the second time. Damage to the truck. Defective and sloppy work. Outsourced work that wasn't properly checked. More damage. A filthy truck returned. And then an attempt to pass part of the repair bill on to me. Never again!

    Prescott Auto Body - bodyshops - Updated October 2026

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