We can't offer a more highly recommended team than the one at Flagstaff Nissan. On the first day…read moreof an 8 day trip from Tucson to Colorado our car's transmission gave out on the demanding hills between Sedona and Flagstaff... in over 100-degree heat!! We were lucky that our car could limp to the safety of the Flagstaff Nissan lot. We were greeted by the capable hands of the team there. Javin in the Service department gave us unprecedented attention and guidance through the options. Their first service appointment was a week out, but Javin was able to get our car looked at ahead of schedule. They confirmed that the transmission had died. Given the age of our beloved Nissan Sentra, it made financial sense to put it to rest and get another vehicle. Amazing Jefferson of the Sales team assisted us by shipping what had been left behind in the car and helped us through the sale/transition of the title to Flagstaff Nissan. As said above - I trust this Team. I must also say that our late Nissan served us well for many years and retained an amazing 37 mpg city and 43+ mpg highway throughout its life.

"I brought my Ford F-150 in for some major work, including a transmission replacement, rear main…read moreseal, and a new water pump. Parker from Nissan Subaru handled everything and was absolutely phenomenal to work with. He kept me updated throughout the entire process, explained the timeline clearly, and made sure there were no surprises. It is hard to find a shop you can trust with this level of heavy-duty repair, but my truck is running perfectly now. Highly recommend asking for Parker if you want honest communication and quality work!"

This is definitely the place to go if you are looking for an affordable car and don't have a ton of…read moremoney. He does payment options for those that don't have good credit. He is by far the nicest caring guy around.

This place sucks don't ever go here screwed me out of car that I had put over $4,000 into ... Plain…read moreand simple don't ever go here all they want is your money they have rude employees especially that Norma girl ... I was always on time with the payments never had a late payment if not early but whatever.. place sucks!!! Better off going to a real dealership!!!

I bought an old Motorcycle i've been looking for from Greg at Vintage Cruisers in Arizona and had…read moreit shipped to California. Site unseen except for pictures. I got it for a fair price considering the condition. He was friendly and easy to work with. He was very good at communicating and I got the bike in just one week. I would certainly do business with him again! Thanks Greg

I purchased a "reported 1 owner from new" 1985 FJ60 Land Cruiser in November 2022. As of July 4,…read more2023 I have not received my Land Cruiser yet. He always makes excuses like "It was too cold to paint it, the shop was only 55 degrees", "We can't get to the shop, it has 4 feet of snow in our road", I'm going on a planned vacation to Italy and will be gone 2 weeks, but we are deep into your paint job and will get her to you ASAP", then I find out he hasn't even started painting it yet. He has a great telephone persona, but fails to deliver on his promises. My "1 owner from new" FJ60 ended up being at least a second owner. He claims the original owner died and the son titled it in his name afterwards. Purchased in November. 8 months later, NO TRUCK!!!!!!! My next step is to contact the AZ Attorney General's Fraud Department and have them investigate.

If I could give them 0 stars, I would. I bought a used car from them last year and it has been…read morenothing but a lemon. Do not recommend them!

They sold us a car that had loads of problems. It was basically a lemon and when we went back to…read moresell it back to them they wanted to give us practically nothing for it, dishonest, stay away.

Update to my last Review the Service Manger Bill gave me a full refund. The company they purchased…read more the part from failed to warranty it. So it wasn't Oxendale . I have my vehicle back and taking it back to Phoenix for repair.

This is THEE place to buy a car THANKS to our outstanding salesman Dalton Knapp; What a guy, and…read moresuch a refreshing experience compared to the nightmare we just lived-through at Royal Buick GMC in Tucson. Dalton on the other hand provided the exact OPPOSITE of the traditional deceitful games and dishonesty of typical major-city dealerships. He was honest, professional, courteous and a delight to work with. While it might not sound like much, Dalton RETURNS phone calls and texts immediately and that was a big issue for us. (Pro-tip to competitive dealers: The term responsible actually means the ability to respond and Dalton knows this by his actions!) THANK YOU DALTON, FOR BEING SO PROMT. He is on top of his game and he made us feel like his only customer! Dalton not only provided a very competitive price, but our GMC Canyon has more upgrades. When I mentioned our concern about driving nearly the full length of the state, he offered to meet us halfway! He delivered the truck to the designated location and it was detailed, immaculate and with a FULL tank of gas. Then Dalton spent nearly an hour with us reviewing the features & controls and getting OnStar and myGMC app working perfectly. One key observation we made, was these people at Oxendale GMC (located away from the major cities) seem to understand that customers want and expect to be treated with respect and honesty and Dalton in his community of Flagstaff gets this. My wife and I couldn't be happier with Oxendale GMC and Dalton Knapp. We highly recommend him for an amazing car-buying experience. Dalton exceeded all of our expectations.

As promised. All promises kept . It's nice to know I don't…read morehave to leave the area to get a good / fair deal on a new car. Dillon and our salesperson were very accommodating and friendly. We love our new Honda, and I am looking forward to our next one a few months from now . Thanks for being fair and friendly. It goes hand in hand with the respectable name of Findlay. Sure I shopped around, but my best deal was here .

driving from sun city Arizona to bozeman montana, my 2007 Honda CRV went into a limp mode. forty…read moremiles per hour may take us some time to get home! Limped in to Flagstaff and Monday morning met with Isaak, the service writer. Not only did he manage to squeeze us in to his schedule, but they were able to diagnose and repair the problem by the end of that day! Really appreciated the effort. Great service, really welcome experience from what could have been catastrophic. Many thanks to all involved at Findlay Honda. John Bozeman, Montana

Elijah was great! A true professional and extremely knowledgeable. He was patient throughout the…read moreentire process, never made me feel pressured, and went above and beyond to make sure everything was right. The level of service Elijah provided really stood out and deserves recognition. He was responsive, straightforward, and genuinely helpful from start to finish. I highly recommend Findlay, and if you're looking for someone who will take care of you, definitely ask for Elijah!

Once again Findlay Toyota coming through for my family! If you're looking for a no pressure sale…read moreand and salesman who knows his stuff and works the deal "for you". then go see my guy Oran down at Findlay Toyota of Flagstaff. He worked to get me the deal that worked best for me and my family. I will be back again (wife needs a new sequoia) Thanks again Oran. See you soon!!

Rolled in from California on a Saturday. Been towing 7000 pound trailer and passing thru to Mesa. I…read morewanted and oil change, the time was 3:30. Quick lube had only one truck and it was not getting an oil change. Nothing else going on. I believe Shane was the one running the quick lube and was helping the customer with his diesel truck. Another employee asked what I needed and I said just an oil change as I am passing through and I do oil changes every 5000 miles. On my trip I won't make it back to California before the oil life monitor reaches 0 percent as I was already at 21 percent. He said the lube shop was closed but if Shane said ok he would take the truck over to the main shop and do it. When Shane came back in I asked him if he could do a quick oil change. He said "oh you want a quick oil change " like oil changes are major undertakings then he said nope we are closed for the day. He did ask my oil life percent which I told him and he said you have 1500 miles left. I said I don't run it out and I do changes every 5000 miles. His attitude was well to bad we are closed. The service hours for Saturday are until 5:00 pm. Seems like a service that takes roughly 30 minutes could have been completed. If this was my business I would have taken care of the customer especially since many employees were just standing around and some were tiding up. Only the one person said I'll do it if Shane says it's ok. I wish I got his name. Well Shane thanks for nothing but I will be passing through again in a few days and I will be sure to stop by and say hi to you and the service manager and if that's you then the next guy up the food chain.

I have purchased numerous vehicles over my 37 years of driving, and Planet Jeep is, by far, at the…read moretop of my list for professionalism, quality, honesty, and integrity. From start to finish, my experience was outstanding. I worked with Dalton, and not once did I feel like I was being "sold" a car or pressured to make a purchase. I fully understand that this is a business and dealerships exist to make money--but every dealership in the world could learn something from how Dalton and Planet Jeep treat their customers. My daughter has been with me for my past several car purchases, and she has often said she never wants to deal with salespeople because of the typical experience. Dalton proved that not every dealership or salesperson fits that stereotype. Dalton didn't just help me purchase my Jeep, he helped me find a dealership and a salesperson I feel 100% confident returning to in the future. I also want to recognize Dominic in financing. It was an honor to work with him as well, and that's the key word here: we worked together. Dominic didn't try to sell me everything under the sun or push unnecessary add-ons. He was professional, personable, and secured me a great financing deal. I feel very fortunate to have found a dealership representing a brand I've been loyal to for decades--one that doesn't treat customers like a paycheck or an assembly line. Instead, they treat you like family: fair, honest, and respectful. I never thought I'd say this about a car dealership, but Planet Jeep is truly trustworthy. If you're reading this review and decide to visit Planet Jeep, make sure to ask for Dalton--and bring him a Mountain Dew. Thank you, Dalton and Dominic!

BUYER BEWARE I…read morepurchased a vehicle from Troy & Bryce at Flagstaff Autoexchange. I am saddened to say that exactly one day later (on a road trip) my car stopped accelerating in the middle of the hwy going 65-70 mph. This contintued frequently several times and my engine even shut off. It was in the shop twice for a week each time for several different reasons. After taking my car to Findlay Toyota, I have recieced a long list of cautionary problems to be worried about. At this point I have not only bought a car with payments, I have bought a dysfunctional problematic vehicle that will always have issues. While this car shopping could have been a wonderful experience, sadly is has become my worst nightmare. Troy & Bryce have been unprofessional since they were questioned about such issues. Basically they were glad to have passed the problem onto their customer with no ownership on their part to help. These issues put my lIfe and others in danger, with not even an apology for the high anxiety it had caused. After filing a complaint with the BBB, they retaliated against me for that reason & would not return phone calls or make contact with me. I was basically yelled (& spit) at by Troy simply just bringing this to his attention and thus this created a very hostile environment for me and my family. I have heard from several people at auto shops & Findlay Toyota that they constantly are fixing cars from them. BUYER PLEASE BEWARE. Do your research.

10/10. All vehicles inspected by reputable mechanics in…read moretown. Easy finance. I was in and out with my third vehicle with a credit union rate of 3.25% and zero down in under an hour.

From start to finish a pleasant experience. Saw the Raptor on the internet, made an inquiry and…read moreHolly called me right back, This was on a saturday night..I was pre approved on the financing but they called my lender and negotiated a better rate .. I signed online and flew from San Diego to Phoenix.. Met at the airport by their driver and that was that !! They lost a star become the exterior of the truck was dirty. I will call them again. Thank you Holly.

"I brought my Ford F-150 in for some major work, including a transmission replacement, rear main…read moreseal, and a new water pump. Parker from Nissan Subaru handled everything and was absolutely phenomenal to work with. He kept me updated throughout the entire process, explained the timeline clearly, and made sure there were no surprises. It is hard to find a shop you can trust with this level of heavy-duty repair, but my truck is running perfectly now. Highly recommend asking for Parker if you want honest communication and quality work!"