We have bought multiple vehicles from this dealership. We feel like our car buying process has not…read morebeen as great as it was in years past, we still enjoy Nissan vehicles and servicing them here. Also, the lady in service, Maggie, is fantastic and we always enjoy our interactions with her!

Oil change today was great with the coupon. I forgot the name of the young man helping me. I was…read moredirected to Subaru next door. He was there. Start to finish, 35-40 min. I got a clean diagnostics and all fluids and systems were checked. He explained everything thourghly. Bonus-a car wash too!

driving from sun city Arizona to bozeman montana, my 2007 Honda CRV went into a limp mode. forty…read moremiles per hour may take us some time to get home! Limped in to Flagstaff and Monday morning met with Isaak, the service writer. Not only did he manage to squeeze us in to his schedule, but they were able to diagnose and repair the problem by the end of that day! Really appreciated the effort. Great service, really welcome experience from what could have been catastrophic. Many thanks to all involved at Findlay Honda. John Bozeman, Montana

Came for an oil change! They added tire rotations and checking my tire air pressure. I left with a…read moreTPMS issue, that I had them check and they said "it's fixed" it's not. Going to a different Honda dealership to get it fixed.

Knew Knew I had to keep as low payment and helped. me do…read morethis. Also needed a suv that would fit me as I am short. Manager and sales rep was great. Love the vehicle

**Review for Zack and Findlay Toyota of Flagstaff**…read more I purchased a Tundra and have been consistently using Findlay Toyota of Flagstaff for all my service appointments because I prefer to have all work done at the dealer because there is more consistency and accountability. I must say, my experience has been nothing short of excellent. Just yesterday, I needed to get some work done on my truck, and they were incredibly accommodating in fitting me into their schedule. They understood my time constraints while I was in Flagstaff and managed to complete the job within the promised timeframe, which I truly appreciated. The staff at Findlay Toyota is one of their standout features. Every interaction I've had has been marked by their friendliness and willingness to help. They go above and beyond to ensure that customers feel valued and well taken care of, which makes a significant difference in the overall experience. However, there is one area that could use some improvement: the workstations. It would be incredibly beneficial if they could provide "working power outlets" at the workstations so that customers like me can plug in and power our laptops while waiting. This small addition would enhance the convenience factor and allow for a more productive wait time. Overall, I highly recommend Zack and Findlay Toyota of Flagstaff for their exceptional service and friendly staff. I look forward to continuing my relationship with them for all my vehicle needs!

I have purchased numerous vehicles over my 37 years of driving, and Planet Jeep is, by far, at the…read moretop of my list for professionalism, quality, honesty, and integrity. From start to finish, my experience was outstanding. I worked with Dalton, and not once did I feel like I was being "sold" a car or pressured to make a purchase. I fully understand that this is a business and dealerships exist to make money--but every dealership in the world could learn something from how Dalton and Planet Jeep treat their customers. My daughter has been with me for my past several car purchases, and she has often said she never wants to deal with salespeople because of the typical experience. Dalton proved that not every dealership or salesperson fits that stereotype. Dalton didn't just help me purchase my Jeep, he helped me find a dealership and a salesperson I feel 100% confident returning to in the future. I also want to recognize Dominic in financing. It was an honor to work with him as well, and that's the key word here: we worked together. Dominic didn't try to sell me everything under the sun or push unnecessary add-ons. He was professional, personable, and secured me a great financing deal. I feel very fortunate to have found a dealership representing a brand I've been loyal to for decades--one that doesn't treat customers like a paycheck or an assembly line. Instead, they treat you like family: fair, honest, and respectful. I never thought I'd say this about a car dealership, but Planet Jeep is truly trustworthy. If you're reading this review and decide to visit Planet Jeep, make sure to ask for Dalton--and bring him a Mountain Dew. Thank you, Dalton and Dominic!

I had a very poor experience with the service department at this Planet Dodge/Jeep dealership…read more I brought my vehicle in with one clear complaint: the engine, ABS, and traction control lights were on after a wheel speed sensor was replaced. I was told a multi-point inspection is $175, and if I agreed to the recommended service, they would waive that fee. But on the receipt, I was charged $175 twice for 935 CJ. They did not communicate much, but I was rather rushed to the cashier's counter to pay for their service. A Multi-point inspection was performed, and the report indicated 53 items passed. But also stated the vehicle was leaking both hydraulic motor mounts, and there is fluid leaking from the front differential. After agreeing to the recommended repairs, the dealership kept my vehicle for over 3 weeks. Ultimately, they only repaired the sensor issue and the motor mounts. When I picked up my Jeep: The vehicle was not washed The radio/stereo/Bluetooth had no sound. The vehicle made a loud crunching noise when coming to a complete stop, a noise that did not exist when I dropped it off. I contacted the same service advisor, Shane Alcon. I was told these were "entirely different issues" and that I would need to schedule another appointment and pay an additional $175 inspection fee, even though the problems appeared immediately after the dealership took possession of my vehicle. I didn't want to pay additional fees, but later I discovered that: The fuses were not properly reinstalled. Screws were missing from the cross-member bracket. Even after replacing the missing hardware, the loud noise when stopping still persists. Given the $199 hourly labor rate, the quality of workmanship and the final inspection are unacceptable. Additionally, the invoice contains incorrect information: it states "Customer states fluid leaking at rear differential," which they recommended after the inspection. This raises further concerns about the accuracy of documentation and communication. Overall, I am extremely disappointed with the quality of service, attention to detail, and customer communication. I do not recommend the Planet Dodge service department.

On a roadtrip on Route 66. Needed tire rotation and an oil change. Quick and friendly service…read more They have a waiting area and offer free bottles of water and hot drinks while you want.

Subaru sales sold me a faulty vehicle earthlings gotta b replace, $6000. I paid cash for this took…read moremy life savings from Navy Federal, veteran. This is y vets snap

If I could give them 0 stars, I would. I bought a used car from them last year and it has been…read morenothing but a lemon. Do not recommend them!

They sold us a car that had loads of problems. It was basically a lemon and when we went back to…read moresell it back to them they wanted to give us practically nothing for it, dishonest, stay away.

Findlay Volkswagen Flagstaff is great, I'd 100% recommend it to anyone!…read more Came in on Saturday with a broken rim after hitting potholes on the way to the Grand Canyon and everyone was super friendly and tried their absolute best to get it fixed and to get us back on the road. It was super hard getting a new rim for us because it was the weekend and it wasn't in stock anywhere around and they tried every possible option to still get us the part as soon as possible. They also took the time to explain to us in detail what was wrong and to make different recommendations before fixing everything and getting us back on the road. Thank you everyone, really appreciate it!

This location is permanently closed. We are visiting from out of town and didn't know until drove…read morethere to get coolant.

This place sucks don't ever go here screwed me out of car that I had put over $4,000 into ... Plain…read moreand simple don't ever go here all they want is your money they have rude employees especially that Norma girl ... I was always on time with the payments never had a late payment if not early but whatever.. place sucks!!! Better off going to a real dealership!!!

This is definitely the place to go if you are looking for an affordable car and don't have a ton of…read moremoney. He does payment options for those that don't have good credit. He is by far the nicest caring guy around.

I bought an old Motorcycle i've been looking for from Greg at Vintage Cruisers in Arizona and had…read moreit shipped to California. Site unseen except for pictures. I got it for a fair price considering the condition. He was friendly and easy to work with. He was very good at communicating and I got the bike in just one week. I would certainly do business with him again! Thanks Greg

I purchased a "reported 1 owner from new" 1985 FJ60 Land Cruiser in November 2022. As of July 4,…read more2023 I have not received my Land Cruiser yet. He always makes excuses like "It was too cold to paint it, the shop was only 55 degrees", "We can't get to the shop, it has 4 feet of snow in our road", I'm going on a planned vacation to Italy and will be gone 2 weeks, but we are deep into your paint job and will get her to you ASAP", then I find out he hasn't even started painting it yet. He has a great telephone persona, but fails to deliver on his promises. My "1 owner from new" FJ60 ended up being at least a second owner. He claims the original owner died and the son titled it in his name afterwards. Purchased in November. 8 months later, NO TRUCK!!!!!!! My next step is to contact the AZ Attorney General's Fraud Department and have them investigate.