Yelp to the rescue again! On our a trip from California to New Mexico, we heard a recurring noise…read morethat seemed to be coming from one of the rear tires. We stopped at Sam's Club and it turns out that our wheels were out of balance so they fixed that. However, when we left, the noise was even louder. I looked on Yelp for a local Auto Mechanic. I found Auto Rehab which had a 4.9-star rating with 94 reviews. They saved the day for us! Right off the bat, from our description they thought it was likely a bad wheel bearing. We left our car with them at about 1pm and walked across the street to a cute little coffee house. We got a call in less than an hour to confirm the problem and get the price. We had already started looking for hotels since we didn't think there would be any way our car would be ready the same day. They did, however, say they'd do their best, which we appreciated! At about 3pm, we walked back to the shop. Our car was out for a test drive. It was fixed!! We got on our way and would make it back for a cousin's 80th birthday dinner the next day! Added bonus: The owner is Derek and the other employee who helped us was Troy. They were both super nice. We thought the price was fair. And Derek provides an additional warranty beyond the normal 12k miles. He told us the repair is guaranteed for 2 years. He said he buys the extra warranty because a lot of his customers are passing through town and live in other states. All we have to do is call him if we have a problem within two years and he'll give us a number of a local mechanic that will honor the warranty. How cool is that?! We were also impressed when Troy brought out the damaged part to show us without us even asking. Lastly, they have a very comfortable waiting room with tables and a sofa. I hope we don't have future car trouble near Flagstaff, but if we do, we would absolutely go back to this shop.

My daughter is a student at NAU, and she was having coffee in her car with a friend, when her…read moreengine started to make noise and basically boiled over antifreeze onto the ground. She called me on FaceTime (I live in Phoenix), and I had her go get some 50/50 pre-mixed antifreeze and top it off. It didn't leak at that time, she then was able to drive to her apartment, where she noticed it was still dripping on to the ground under her vehicle, indicating a leak when warmed up and pressured up. I looked up the highest rated auto mechanics in Flagstaff and Auto Rehab was near the top. I called them and spoke with the owner, Derek, who was easy to speak to about what I suspected the cause was. He agreed and got us in the same day! Within a few hours he had called me with the diagnosis from the pressure test, and they confirmed there was a unique hose that had a leak, that was hard to get to; connects with a T fitting from the water pump to the heater core. I green lit the repair, which notably was about $50-$80 less per hour on the labor rate, than I spent in in Reno, Vegas, and Phoenix back in 2022 (it was a bad year...owned a Jeep G. Cherokee). So, I was happy about that. There was only one hose in town, and they had it ready early the next morning. They even aired up the tires when I advised OnStar was showing all four to be 5 lbs low. Very happy overall, felt like I can trust them to be honest and not upcharge with fishing expeditions to find other things to add on the repairs list. Prices seemed quite fair in this outrageous time we're in now. They've earned my trust for the next time if that ever comes, since my daughter is up there alone. Last thing...the repair includes a 2-year/24K-mile warranty that's good almost anywhere. Not saying other shops are bad...just saying this shop was GREAT!

My brother's car broke down (yes, its a Ford ‍) coolant hose snapped while we were driving from…read moreCalifornia to Arkansas. Thankfully, we made it to Flagstaff and found Complete Car Care through Yelp. What a relief! Manny and his team may be a bit rough around the edges, but they really know their stuff. In a few hours, they replaced the coolant hose, added in an oil change, made sure the car was tip top and got us back on the road to Arkansas --all at a very affordable price. I truly felt like my brothers car was in great hands here. If you're ever in need of a trustworthy mechanic in Flagstaff, this is the place to go. Highly recommend! 4.5 stars.

This shop probably saved us from a major disaster. We are traveling and we were able to come in…read morefirst thing on a Sunday and they diagnosed our brake and rotor problem right away. Quoted us an hour wait and we're probably done even sooner. The receptionist was very kind and the mechanic brought us out to see the damage that another shop overlooked. Since we are on a road trip we were very thankful for the fast and affordable repair that could have been a major disaster.

Heath's is the only place I will take my car and feel confident referring friends to. They are…read morehonest, fair, and provide fast, quality service. They go above and beyond and are affordable. I know they are going to help me with the maintenance of my car without trying to sell me on unnecessary work. My dad owns a car shop in Washington so growing up I was spoiled and never had to deal with the ridiculous sales tactics of the industry. Before I found Heath's I went to two other places in Flag, one being a dealership- Awful experiences with blatant lies trying to take advantage of me. But Heath's was and always has been honest about my car and both Jeff and Jeffrey let me know what I need vs what I could do and how that impacts the mileage I'll get out of my car in its lifetime with me. That's HUGE. Plan ahead and schedule an appointment. They are busiest than their competitors for a reason.

Would not recommend Heaths/Ascot to anyone I like. Aside from being able to book online, the…read morecondescending man working the front desk was what did it for me. I booked an appointment online, and upon getting there, he told me he didn't have it. I had an email and text, but found out it had been for their other location (I was not aware they also owned ascot nor did I select that location). It was a misunderstanding, but he provided no understanding, solution, or explanations, just told me it was at Ascot. I proceeded to walk out, as I was not going to spend money with them or at Ascot after being treated so poorly. My guess is, I'm not the first person to do this, so maybe it's their booking system...

I was in flagstaff only for a few days. I needed an oil change and went to Valvoline. Valvoline…read moregave me a list of maintenance items my car needed, which scared me because I needed to be able to drive down the mountain to Phoenix tomorrow. I found TAG because of their great reviews. Even though they were busy and about to go to lunch, they very kindly inspected the items I was most concerned about, the serpentine belt and the brakes. They showed me both were in good shape. I offered to pay for the inspection, but they very kindly waived the fee. I am in flagstaff often and will definitely use TAG for anything my car needs when I'm here. Very trustworthy and kind guys, and a business you can trust :) Thank you again!

Unfortunately like other places in flagstaff this shop went down hill. Brought my truck in without…read moredoing my research and just relying on old recommendations from years ago. I think they fixed my trucks issue... unfortunately I left the shop and found 2 new issues within 10 miles of headed home. I just woke up and tried my remote start not working? Basically everything they touched is worrying me. This is my daily driver I put probably 90 miles a day on this thing. At the end of the day I should have done my research and walked away as soon as I stepped foot into this place. Not mad at the shop I should take my truck back in a demand they fix the new issues but this would be the third time now and I feel like I will just leave with some slapped on temporary fix again. Long story short don't be like me DO YOUR RESEARCH!

We were driving through Flagstaff going to Colorado and the check engine light came on…read more Went to AutoZone to get the code read and we needed a camshaft position sensor. It was a Sunday. We had friends waiting for us for dinner in Colorado. AutoZone sent us here and they ordered the part and we were in and out within about two hours. So thankful for seven day auto service. They showed us where to go to lunch while we were waiting and the whole experience was great. Thank you!!

This place rocks if you need something done quick and at a fair price. My car was towed there on a…read moresunday and I got it back on Monday.

Tim is a very good mechanic. He's neat, organized, and really cares about every customer. He's been…read moreat the same location for 6 years and is now moving to a new bigger location. I believe he is 100% honest and his prices are reasonable. I'm sure there will be growing pains when he hires mechanics for his new location. However I also believe he will hire the best people. He is more concerned about his good reputation than money. No matter which shop you take your car to, there will be problems. However if there is a problem, I believe that Tim will take care of you and make things right asap. I've been working on my own cars over 40 years. I could see that Tim runs a good shop.

Tim did an amazing job on my Subie. He came highly recommended by my mechanic and I pass along the…read moresame recommendation.

I stopped into R&A to inquire about a battery for my BMW key. After some playful banter about the…read morePittsburgh Pirates the Boyz sent me on my way to the appropriate shop w some very key info (pardon the pun). Thanks for going the extra mile R&A. You guys rock!

I initially went to R&A Imports after another Flagstaff auto shop recommended them. I brought in my…read moreSubaru for an oil-consumption issue and was so impressed with the customer service that I decided to bring my husband's Subaru in for an ongoing problem as well. Unfortunately, that experience was completely different. We left his Subaru with them for an entire week, and it was never even diagnosed. We picked it up and later gave them another opportunity, dropping it off again for several days. Once again, it was not looked at. When we told them we needed the vehicle back by a certain afternoon, we ended up being charged $140--even though the problem had never been diagnosed or repaired. I understand shops get busy, but keeping someone's vehicle for days at a time without looking at it, twice, and then charging $140 was incredibly disappointing. We gave R&A Imports more than one opportunity because our first impression was so positive, but unfortunately, we will not be returning with either of our Subarus and I cannot recommend them based on our experience.

University Auto was a sense of calm during a stressful situation. They diagnosed and replaced our…read moretransmission while we were on a road trip. Jamie and Christopher are the best.

I would strongly recommend getting a second opinion before having any work done here…read more My son lives in Flagstaff and his car broke down, dumping fluid all over the street. We had it towed to University Auto Repair, where we were told the radiator needed to be replaced and the fluids refilled. That immediately raised a red flag because the radiator had been replaced less than a month earlier. Rather than authorize the repair, I decided to have the car towed all the way back to Phoenix to the shop that had just installed the new radiator. Sure enough, there was nothing wrong with the radiator. It was simply a hose. My shop in Phoenix fixed the problem and didn't even charge us. Afterward, I read through several other poor reviews about University Auto Repair, and I'm extremely glad I trusted my instincts and had the car towed elsewhere. I can only draw one of two conclusions from our experience: either their mechanics completely misdiagnosed a relatively simple problem, or they were recommending an expensive repair that the car did not need. Either way, that is extremely concerning. We paid to tow the vehicle roughly 140 miles back to Phoenix rather than trust their diagnosis, and it turned out to be the right decision. My advice: If you're told you need a major or expensive repair here, get a second opinion before authorizing anything.

I can't thank you enough for helping us when we really needed it! We were bringing our daughter…read morefrom Wisconsin to the Grand Canyon to work for the summer in her car when something was going wrong with what I thought the brakes. They knew it was an emergency, but they took care of us as if we were a long time customer. Fair price, and quick turnaround!

Came here to get a check engine light, code P0026 & P0028. Showed him the scanner picture, acted…read morelike he didn't know what was going on. I think he didn't speak English so I talked to him in Spanish so no miscommunication there. Finally told me to wait outside but 15 min later, nada. Off to Andersons I go I guess.

I have been taking my vehicles to Coconino Motors for years. Trusting your mechanic is so important…read moresince having a safe and reliable car or truck is essential. Once, I referred someone to Coconino Motors and the told her that she was going to need an expensive repair to her CV boot or something like that. She didn't take their advice and the next thing I knew she had a broken axle. Lesson learned. Always listen to a mechanic that you can trust!

I was having a bad day. Coolant wouldn't hold near Munds Park, coming from Williams, in heavy rain…read more I called Coconino Motors based on an alternative option given to me by roadside assistance. I called Pat answered and he was honest. Friday at 2, when I thought I'd be looking at an unexpected hotel bill on top of the tow and repair. Pat and his technician found out it was busted radiator cap, called for the part, and set me up quickly. I would bring my truck here, from Phoenix, to have service. The cost was reasonable to boot. Not all heroes wear capes. Thanks Pat and team!! Say hi to Tito.