Rob and team took great care of my car and it looked fantastic when I picked it up! Communication…read morewas good, they were easy to reach with any questions and kept me informed on all steps. Hopefully I won't need accident repair any time soon, but if I do, I would give them my business again!

Great experience. Honest and reliable business.Highly recommend…read more The car was done earlier than quoted and for less (LESS) money compare to quote. It was real pleasure to do business with Rob.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

Matthew is very responsive and personable. I appreciate his patience. He will be installing a…read moreU3000 pro front and rear camera and a battery backup for my hybrid Lexus.

I was in a recent accident and was referred to Eclipse from a close family friend who has been…read morespeaking about their team's excellence for some time. So I did not hesitate in who to turn to when my accident happened. At the time of the service requested, I needed to tow my vehicle. Raphael was there within the hour. After speaking with Raphael & Thomas, they properly prepared me for the time it would take and what they would need to do to fix my vehicle, and they had great communication when things came up. I knew they were good, but I did not know they were this good, where the car had been damaged from impact; you couldn't even tell that the car had been in an accident. The team treated me like a family friend, and the workmanship on my car was/is excellent, and you cant event tell it was ever it an accident. If value was immaculate, they would win the trophy. 100/100 for the team! Thank you

Great Customer service they treated me like family . Got my vehicle repaired in the time they said…read morethey would . If there was an 10 star thats what they would get from me

If you need a reliable place to get your car checked out that is honest and fair you need to come…read morehere! I was having issues with my Kia Optima Steering wheel and had them check it out and they found that it was a factory recall from Kia! Clayton called Kia right in front of me to make sure it was a recall and found the closest one to me so I can go get it fixed! Any time I have car issues you can guarantee this will be where I go! Check them out! They also have some really cool projects they are working on that are awesome to check out!

If you are looking to do that one of a kind customization of your classic vehicle OR thinking of…read moredoing a sick new spin on your newer vehicle this is THE place to do it ! Trust the staff and Jay to imprint your impeccable design customization to your ride and you will not be disappointed ! Their custom rides are shown all over in magazine photo shoots to everyday around town driving . No customization is too small or too challenging for the skilled artisans at BallZdeep Keep up the awesome work!

Touch-Up Pro did an excellent job on my vehicle... it looked like new. And coming out to my…read morelocation was very convenient. I really appreciated that.

On time, great pricing, and exceptional work!…read more We have used Chad and his team multiple times and they're always our go to!

This is a long one so the TL;DR version is they will do the bare minimum & turned my car into a…read morehazard for anyone in the passenger seat. Don't use this shop the people doing the work have low standards and the estimators have no integrity. Paint only lasts if you do the prep work right & I already know my front bumper paint isn't going to last as they couldn't be bothered to sand down some cracks in the paint before adding more paint. Their painters were also kind enough to ignore some overspray on the taillight but the biggest complaint with this place stems from someone breaking my passenger door latch & instead of owning up to it & FIXING it the estimator weaseled his way out of it by blaming the cars age. I never had an issue with my passenger door latch sticking until it was disassembled for its repair. The shop will tell you it's because of the cars age but if that were the case I should've had to replace the driver door latch already since it's always going to be used more than the passenger door. But what do I know I'm just some dude that gets paid to spot bad paint/body work I should note that my insurance company paid for this work, & I understand they only pay for so much but the latch could've & probably should've been fixed considering the door it was attached to had some internal damage. As for the front bumper I guess I'll have to bring it back when their paint inevitably cracks/delaminates.

This situation is worse than I originally thought…read more When I first brought my vehicle in, I met with the General Manager of Crash Champions. Since it was near closing, the conversation was brief, but I clearly stated I was using Liberty Mutual and wanted their quote to align with others. My priority was ensuring all damage was properly repaired before returning the vehicle at lease-end. I pointed out damage on the passenger side of the bumper (see photos) and additional damage on the driver's side, including paint, a black plastic fender piece, and a cracked chrome component. Other repair shops agreed the bumper needed full replacement. The GM concurred, estimating $1,900-$2,100, consistent with other quotes. Photos were taken, and I was assured they would notify my insurer and proceed. A few days later, I was told the claim was approved, and work would begin. However, when I picked up my car on January 16, 2025, there were multiple issues. First, the car wouldn't start due to a dead battery, delaying me further and costing half a day of PTO. Worse, the passenger-side bumper damage wasn't repaired--only glue was applied instead of the expected replacement. Other shops had told me repairs without replacing the bumper would cost under $500, but due to the extent of the damage, replacement was necessary. When I confronted the GM, he was defensive and stated that "When you showed me this damage (passenger side bumper), this damage wasn't here (driver's side). I had no idea what he was talking about or what he meant; I was so genuinely confused what he meant at all (not realizing he was saying he thought he had seen my car prior to this damage repair). He claimed the insurance didn't approve the bumper replacement and told me to "take it up with your insurance." I asked why I wasn't informed beforehand and why I would have proceeded with other repairs if the bumper still needed replacing. He gave conflicting statements, inaccurately recalling details of my visit, and became defensive. Regardless of where the miscommunication occurred, the necessary work wasn't completed. I am disputing this claim to prevent Crash Champions from being paid for incomplete work. Since my lease ends in March, the remaining damage will likely result in dealership fees, making this an even bigger financial burden. Update: My insurance confirmed the shop GM stated the passenger-side damage was unrelated to the reported accident and cited an alleged prior inspection from October or November. This is completely false--I had never been to this shop before! The GM fabricated this claim to cover his negligence. Fortunately, I know that I am not in the wrong on this one and all will be made right; hopefully the GM will take accountability. I've contacted the BBB, my lawyer, and Crash Champions Corporate. This level of dishonesty is unacceptable, and I hope Crash Champions realizes the severity of this issue. Again, please don't use Crash Champions unless you want to spend time dealing with an issue like this one. I'll update on what happens next.

Had a great experience with Jake, Jason and the team. Had to get body work and an alignment after…read moresomeone side swiped me on the freeway. I wasn't sure if my Mercedes would ever look the same or be as safe as before. The shop did a fabulous job on the repair, it looked better than before. They kept me updated throughout, very communicative, easy to get ahold of and they always welcomed questions. The process went very smoothly and I would absolutely recommend this shop. They are truly kind people which goes a long way.

My husband brought our vehicle in to have a part put back on and he was promptly scheduled. Within…read moreless than a hour the vehicle was fixed and we couldn't have been more pleased. The car dealership would have cost hundreds to fix but they weren't nearly as expensive.

This was the 2nd time I have had work done at Rapid Collision. Both times my car came out looking…read morebetter than new. The car was ready a day earlier than expected (Rapid they are) and saved me a day's rental. Nate is professional, courteous and explained everything in detail. Price was very fair. (I did not use insurance.) They have a Hertz car rental center in their office, as well. Sarah is also very pleasant and gave me a great (discounted) rate. Hopefully I won't be dinging my car again, but if I do, I WILL use Rapid Collision.

They love to say the word no. I was going to pay them to do a bumber install but the impression I…read moregot was they are lazy and hate money.

Woo-hoo, I'm one happy girl !!! I've got my truck back & "WOW" is she a beauty. So many people to…read morethank, Debbie & Bob Schubert, owners of Impact Auto Repair at Higley/McKellips are AWESOME caring people with amazing staff that make "customer service" top notch....Whitney (office manager) is one organized, take charge lady that covers items you wouldn't even think of, Greg Bovee aka = the fixer, took all those dents, bents & bumps & made our truck like new. Bethany, Victor & Butch, everyone at Impact Auto Repair are awesome & truly make a positive impact... Highly recommend this place, triple 5

TOTAL disappointment. They make my lazy 16-year-old look…read moreindustrious. Condescending, dismissive, disrespectful. They don't keep in touch with the insurance company when requested. They don't care if they cause you to have to pay for the rental after the insurance adjuster cuts you off. Office workers hide and don't reply. The place is a morgue for a reason. I could go on, but you get the idea.