Did a one time service for indoor and outdoor. Overall it was a good experience. Tech was quite…read moreprompt to arrive near the beginning of the window, Gave me a rundown of the process, and was able to answer my questions, and supply me with the information I was looking for. May even consider starting a routine service contract. Price is fair. Felt it was good bang for my bucks.

Great help, Came out and cleared the problem promptly. Good rates and customer experience.read more

Nathan was great, timely and professionally. I enjoyed his service…read more I am requesting him for my monthly service

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.

First time using BUGCO and it was a great experience. Technician was prompt knowledgeable and…read morefriendly. He conducted a thorough examination of the property including the attic. My go to people from now on!

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

We called Rene late on Saturday because the house we rent had squirrels getting into the attic. I'm…read morenot kidding when I say he was at our house and in the attic within thirty minutes. As he walking up, he saw the issues immediately. The very next morning, he had someone here installing cameras, one way doors and sealing the roof. Within 48 hours, we were able to catch multiple squirrels getting into the attic in several different areas we didn't know about. He has been constantly updating us with what he is catching on the cameras and is coming to seal the other holes we found tomorrow. He even gave us a very competitive and comprehensive quote that we sent to the landlord for additional work (hopefully the take him up on it). We cannot recommend RP enough. Thank you so much!

Rene with RP Rodent is AMAZING! I found him and contacted him after dealing with mice in our…read morekitchen and attic. He came out and inspected our house and offered a fair all in one priced package to trap, remove and seal the entire exterior of my 60+ year old house. He came out on several occasions and we were able to successfully trap 4 mice. He sealed all entry points and tracked the activity in the attic. After we stopped trapping them and noticing any activity, he came out and sanitized our entire home and attic space. He guarantees his work, so if there somehow is a rodent that sneaks into our space in the next year, he will come back out and help again! He is communicative, professional and reasonable. He is honest and hardworking! Finding him has been such a stress reliever for me and my family, we now live in a rodent free and sealed house!!! Thank you, Rene!

I had multiple wasp nests in the inside of my garage door and was in search of a new pest control…read moreservice so I came to Yelp to create a project and elicit some quotes to find the best pest control company. Bulwark reached out to me right away. I viewed their Yelp page and they not only had stellar reviews for but were also running a $100 off the initial service special. They also came with a Yelp backed guarantee. I spoke with them and a few other companies before making my decision. Mostly through texts conversations. Very easy, and without pressure. Bulwark was willing to come out the same day, which was a Saturday and despite me reaching out late in the afternoon. After finding out about their excellent prices, as well as their great reviews, service special, and overall what they had to offer in comparison to others, I made an appt with them for the following Wednesday. The service tech, George/Jure called me close to 8AM to let me know he was 30 min away. They had given me a 8-11AM window so I was impressed he'd arrive closer to the earlier end of the timeframe. George arrived right on time, was super kind, professional and had a calm presence about him that would put anyone at ease. He got rid of all the wasp nests. I thought I had 4 or 5. He informed me I had like 10! Whoa! He also preventatively treated the inside of every room of my home, as well as my front and backyards, windows, doorways, and front entrance area. Bulwark uses strong products that are kid and pet safe. The products also smell great, kinda like essential oils. The smell lingered after George left and for several days thereafter so I felt like I got my money's worth, if not more and I haven't seen one critter yet. It wasn't a strong smell but a smell that lasted a while. Regarding their prices, they're super inexpensive, a little over $40 every few months. Very budget friendly. I'm thrilled to have found Bulwark and have so much peace of mind about my home being free of bugs and pest. So far, Bulwark has met all my pest control needs: great cost, great service, and safe products that effectively get the job done. Thanks Bulwark for your help and thanks Yelp for leading me in the right direction, yet again!

Can't provide a simple quote for someone to come out and do a termidor treatment! Business must be…read moregood!

Jeremy was a champ and didn't give up until all "visitors" were located and removed. We thought it…read morewas a single squirrel in our chimney, but it turned out to be a mama raccoon which escaped but left two newborn babies that he helped locate & extract, repairing the brick around the fireplace that had to be removed to reach the second baby. So glad he came quickly when they were still in good health. Kudos to him for taking them to an animal rescue location. Above and beyond!

I recently requested pest control services for squirrels in my attic, and I was extremely impressed…read morewith the experience. I submitted a service request and received an immediate response. The professionals arrived the same day, provided thorough service, and took the time to explain everything clearly. They also pointed out a few other issues they noticed around my home and offered helpful suggestions without being pushy. Their promptness, professionalism, and attention to detail made the whole process smooth and stress-free. Highly recommend!

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

I called your company thinking you were experts in ridding me of my rodent problem and our…read moreappointment was set for June 27, 2024.. Brian Williamson the sale rep told me that your company have the tools to eliminate my rodent problem. He quoted us $8,000.00 with $1,585.00 as a down payment & the rest would be financed. I called Brian letting him know that I now have the down payment. Instead of him returning to our home to collect the payment & have us sign the contract, he decided to forge both our signatures. Mind you, I gave him Karen Reese & he sign KRB and JB. Since June 27th, he is unreachable. Terminix technical came to seal the holes around the perimeter and the roof to prevent entry. Then came out again to lay a sticky trap in the attic, stove, pantry and garage. He have yet to seal the hole inside the house. After Hurricane Beryl, the sticky traps were empty. I asked if there's something much stronger than the sticky traps. He stated he will asked his supervisor. When the technician returned the second time, he place rat traps from Walmart on 7/19/24 and told me that his supervisor wouldn't approve of anything stronger due to the Humane Society, REALLY? Do those who are a part of the Humane Society cohabitate with mice, rats, & rodents? These things multiple worse than rabbits. Rodents are destructive and serve no purpose in one's home. Would you pay $1,585 down and finance $6,340.10 at 18% for a rodent epidemic inside your home. The technician laid down sticky traps which the rodents out smarted that and then they laid down five large wooden rat traps throughout the house and attic. Unfortunately, the rodents didn't take to the large wooden rat traps neither. Terminix, what are you going to do about the $8,000 problem? I will seek a lawyer of my choice to sue Terminx for the forging of our signatures and the outrages price to eliminate rodents that are still occupying our home. BEWARE, DON'T CALL TERMINIX FOR YOUR PEST CONTROL PROBLEM BECAUSE THEY ARE UNABLE TO DO SO! Terminix need to stick to Termites only!

We were having issues with wasps getting into the house. They were able to come out the same day…read moreover the weekend. Eli was the specialist who came out and he did a very thorough job of treating the underside of the roof, the yard, as well as the chimney and attic. Would definitely use them again.

I don't typically post negative reviews, but I'm sharing this to document our experience and to…read morehelp other homeowners make an informed decision. We live in a home built in 2021 near active construction and developed a rodent issue in the attic. After initially managing it with traps, the problem escalated when I noticed a strong odor on Monday, 4/27. We found significant droppings and urine staining in the attic, so I requested multiple estimates. Pest exclusion quotes ranged from $900-$1,850, and duct/insulation remediation ranged from $4,800-$7,800. I found Total Pest Elimination based on strong online reviews from yelp. On Wednesday, 4/29, I contacted Juan (the owner) for a written estimate. He sent Elli to inspect the attic; he attempted to locate the source of the odor and set traps but could not find the dead animal. I repeatedly followed up for the written estimate, which was not provided until the next day. My husband and I hired the company because they offered a single-scope solution, provided the lowest quote, and indicated they could start quickly. The total estimate was $6,600, and Juan stated the work would take a couple of days. Communication and scheduling were inconsistent from the start. On Thursday there was no proactive update; when I called, Juan said they would begin Friday, 5/1 at 9:00 a.m., and offered to send Elli Thursday evening to set traps. Elli arrived with Andrew, brought odor eliminators, set traps, and again searched unsuccessfully for the dead rodent. They confirmed they would start work at 9:00 a.m. the next morning. On Friday, 5/1, no one arrived at 9:00 a.m. At 9:22 a.m. I texted Juan and was told Andrew was "around the corner." Andrew arrived around 9:48 a.m. without supplies or direction and remained in the attic until about 12:30 p.m., when Juan arrived for the first time with minimal equipment (a small shop vacuum, bags, and paper to protect the entryway). Juan then requested 50% payment to purchase supplies, which had not been discussed in advance. Elli arrived after 2:00 p.m.; with limited equipment, they located and removed the dead rodent and then left. I was told they would return Saturday at 9:00 a.m. to complete the job. By this point I had paid $3,500, and I was relieved the odor was improving after the rodent was removed. A larger crew arrived Saturday and began removal work with two shop vacs, but the job was not completed. I was later told Sunday would not work, and that they would return Monday at 9:00 a.m. and finish by Tuesday at the latest. Late Sunday night (11:35 p.m.), Juan texted that he was trying to locate a machine to rent and would update me in the morning. As of Tuesday, the work still was not finished, and the team left approximately 10 large bags of old insulation at the curb despite my request to move them (my garage has been unusable throughout this process). It is now Wednesday; I have had to cancel appointments and stay home, which has disrupted my job search and daily schedule. I also want to clarify what was represented as included in the scope of work: closing all exclusions, setting traps, and returning weekly (four weeks) to remove any rodents caught. I was also told they could remove and replace all contaminated insulation and, once removed, sanitize the attic floor. That capability was not there. Juan arrived with only a small shop vacuum and suggested the crew shovel insulation out. He hired contract workers who said the proper machine and appropriate PPE were required, and there was no plan or containment (plastic sheeting), even though our attic access is inside the house--not in the garage--so containment is essential. The insulation "upgrade" conversation was also misleading: I was told I would need to pay an additional $1,500 to upgrade to fiberglass, but the insulation already in my attic was fiberglass (R-38). I asked for the same R-value to be replaced, but what was brought was the cheapest material available and did not match what we agreed to. As of May 7, I am out $3,500 and left with a major mess: dust throughout my house and garage, and my garage is still unusable. The workers who were in my home worked hard over the week, but they lacked leadership, proper supplies, and clear direction. I terminated Total Pest Elimination on May 6 and now must hire someone else to clean up and complete the attic work. Juan may do well with basic pest trapping but based on my experience I would be extremely cautious about hiring this company for exclusion or insulation/remediation work.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

Nick provided excellent service and patiently answered all of my questions. I highly recommend this…read morecompany and this technician.

Patrick has been providing my HOA and PM jobs with excellent services for all types of…read moreexterminating projects.