They blocked this on Google Reviews!! Reposting!! They RUINED my hair and turned it orange-brown AND charged me $340!! Then wanted ANOTHER $275 to fix it!!!! ***UPDATED AT THE END-to respond to their BS reply! HORRIBLE experience and had to leave with very ugly hair. The do NOT know what they are doing and will rob you blind! I went in needing just my roots foiled to a bright vanilla, creamy blonde, like I'VE ALWAYS HAD from other salons. I'm new to the area so had to go to a new salon. My existing hair that was foiled was dry and it was agreed that only my roots would be foiled, and I was told I would leave as a full blonde, literally assured. That was the service to be done. When the foil service was complete I was not allowed to look at it, told it would ruin the surprise and she turned me away from the mirror while she trimmed a straight line just along the bottom of my hair then blow-dried it. FYI, no hair cut was to be done and I told her I was growing it out. I already had my hair trimmed recently. When I finally saw, it was all brown, one solid ugly dark orangey brown color! I was told she could turn it blonde, as I was already guaranteed and discussed in detail, IF I CAME BACK in FIVE WEEKS!!! AND THEN said it would cost me an ADDITIONAL $275!!! Outrageous!!!! She had a ridiculous story that I "needed to use conditioner for 5 weeks before she could finish". Again, the agreed service was to ONLY foil the grow out to match my existing light blonde. There is zero need to "condition" for 5 weeks first!! Utterly absurd!!! I left with ugly hair that I despise and felt robbed of my money on top of it. I complained the next day when it all sunk in even more when I woke up to my horrible hair. My boyfriend thought it was so ugly as well. Not okay. The salon accused me of lying and texted me a photo that was supposedly of my hair and it looks blonde in it. It was obviously photo-edited or the picture was taken, without my knowledge by the way, under a spot light because my hair is NOT blonde. It's orange-brown, all the way through. I could have gone to the grocery store and spent $10 on a box of ugly hair dye to get that awful hair. I texted ACTUAL pics of MY hair when I was accused of lying about the color of my hair and the salon finally agreed to refund my money. BUT, when I saw only $275 was refunded I called back and was told that my haircut cost $65, so they withheld that!! I did NOT ask for or receive a $65 haircut. Ridiculous!! I'm reporting the fraud. They will not respond to my repeated requests for the rest of my money back. NOW I need to find someone else, take time off work which costs me quite a bit, and pay a new person EXTRA to correct my hair. They are truly scammers without skill out to steal unearned money, all while ruining hair. I am embarrassed to go out with this hair and feel so ugly in it. It's just not okay. The extent of their scam was so shocking and violating! UPDATE!!!! You lied in your response! Not surprising. 1. You said you'd foil/bleach my healthy roots. Stating you were not able to bleach my hair is a lie. 2. I did NOT book a haircut online. I CALLED for my appointment. Another lie. 3.I did NOT leave with blonde hair. My new stylist called my hair COPPER colored. 4. Clearly my new stylist could fix your mess. My hair is silky smooth and soft, and it's BLONDE! 5. Your customer service is unacceptable. 6. Your staff needs to go back to beauty school. 7. You still owe me the rest of my money back. You had no right to keep $65 for a non-existent haircut. ESPECIALLY since you refunded the other $275, which was to address how my hair was ruined. The LEAST you could have done was return it all. Tacky and extremely disrespectful. A SCAM! Period. 8. I had no reason to write this review if it weren't true. read more

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If you want your eyes more beautiful, look natural just come to this place and request Tina. She does a very good job and perfect price. read more

Kattwalk Salon - Hair Salons Near Me - Kent, Washington

Amy's knowledge, experience and attention to detail is hard to duplicate in this area. she listens to what you say you think you want and then guided you through any challenges that might not make it work out as you hoped!! She is a delight to chat with and the salon is understated elegance. I had a Diva cut for my lightly curly hair that is fine and it helped give it the volume it needs! thanks Amy! read more

I come here 1 to 2 times if not more a month to get my hair deep conditioned and styled and Breanna does an absolute beautiful job on my hair EVERY TIME, since she's started doing my hair it has grown soo long down my back which I thought would never happen because it was so damaged before I came to see her. She is truly AMAZING!! My mom, daughter and even my cousins who flys out to visit have all come to get their hair done by Breanna several times and they are amazed at the magic she can do! We always feel and look amazing every time we leave this salon. The vibes there are fun and really make us feel like we're getting the whole spa treatment. Everyone is so nice and friendly and always makes us feel so comfortable. Breanna is truly wonderful and I recommend you book your next appointment with her very soon! :))) read more

I saw Amy last week for a deva cut. She did what they call a deva halo. Best haircut I've had in a really long time!! I wanted some length off so she pretty much had to start from scratch with my hair. She took her time and didn't make me feel like the fact that my hair is thick that it was taking to long! My hair has the perfect amount of volume in all the right places but best of all all my curls are back to their former glory. She's gotten herself a client for life. In regards to COVID measures. I was very happy that on her side of the salon I was the only person in there. They've taken all the right measures to keep clients safe. read more

Amy transformed my hair in the best possible way. I had previously settled for straightening my hair because it was impossible to find a place to cut my curly hair in a flattering style. THOSE DAYS ARE OVER. I found Kattwalk online after a different salon failed to call me back after me leaving several messages over a two week period. I was able to conveniently make an appointment at Kattwalk online and see pricing within 2 minutes. Amy confirmed my appointment with me a couple days beforehand which I greatly appreciated. Upon my arrival, I was enthusiastically welcomed inside and we began chatting about the hairstyle I was looking for. Amy was so caring and professional during our entire interaction. Our conversation was lively as she expertly shaped and transformed my hair. The end results she was able to achieve are beyond my expectations and I am elated. Throughout the entire process, I felt that Amy took her time to ensure that my haircut was done correctly and to not only my satisfaction but to hers as well. Amy is a talented stylist and I have received nonstop compliments since walking out of Kattwalk. read more

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Another great experience with Amy! This is the first time I feel like I have formed a great relationship with my hairstylist. She is so friendly, helpful, and always does a fantastic job with my hair. Cant wait to see you again Amy! read more

I came to Amy at Kattwalk for my first Deva cut and she was INCREDIBLE. She was so sweet, did a great job and was so obviously knowledgeable about curls. And it's really hard to find someone who knows curls! This is without a doubt the best haircut I've ever had and she has a client for life. read more

Kattwalk Salon - After my Deva cut with Amy - Hair Salons Near Me - Kent, Washington

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horrible experience. I had a sibling have an appointment with Breanna and when she thought my sister stepped away, she started insulting her and her hair with her co-worker. Insanely unprofessional and disgusting behavior, how can someone claim to be a business and attack their customer? The customer also being a sixteen year old mind you. Even quality wise the work was mediocre. She paid $115 just for her hair to look the same as it did when she walked in. Horrible business and staff, do not recommend and i hope the staff refrains from bad-mouthing future customers. read more

If I could give 0 stars I would. This place over charged and cut my friends daughter horrible. She came in with Matted hair and the stylist cut her hair without the mom being physically there ( barely attempted to get it out which is what's pissing us off) leaving her daughter hysterically crying and charged her 170$ don't waste your money. You're better off getting a hair cut off the streets than here. read more

I wish I could give this salon 0 stars for the service, or lack of service, I received. I had an appointment with Leeanne Gibson at 11:15 today. I got to the salon on time, was shown her "chair" and that was it. After about 10 minutes and no Leeanne, I asked another stylist if Leeanne was in the salon and did she know I was here? The stylist said Leeanne was not in the salon, but she would call her. The stylist told me that Leeanne did not answer, which meant she was likely on her way in. After about 20 minutes past my appointment time I was told I could sit in Leanne's chair to wait. Finally, after 30 minutes of waiting and no update, I simply left the salon. I have never received a call from Leeanne or the salon explaining why Leeanne did not show up. I am very upset about wasting my time and gas! Such terrible customer service and no way to run a business! read more

Kattwalk Salon - Appointment confirmation - Hair Salons Near Me - Kent, Washington

I was referred here by one of my friends and I love this salon! Yes it's small but I still got an amazing service. I had a bad chemical cut before from a previous hairdresser from over processing my hair and Brianna at Kattwalk Salon was able to make sure I loved my new hairstyle and she got my hair so much healthier! read more

My girlfriend I heard about Kattwalk at their booth at Kent Cornucopia Festival in July of 2022. The booth was promoting a special of $350 for microblading. I asked whether I needed a coupon and the woman representing Kattwalk said I would get the special price by mentioning that I heard about the salon at the festival. Because I had nothing in writing to guarantee the price, I emailed the salon to request microblading and specifically mentioned the special $350 price. They scheduled a consultation for two weeks later and said absolutely nothing about the price. When we went to the consultation, the stylist (Amy) said we could not get the special price without a coupon! I explained what we had been told, but Amy refused to honor the special. I pointed out that the purpose of their special at the festival was to promote their salon to new customers like us. In addition to refusing to honor the advertised price, Amy tried to upsell us to a service costing $500! There were other problems with this salon, but I had had enough and walked out of the consultation. As we were leaving, Amy shouted that she didn't need our business because she was booked solid for two months! I pity her customers. read more

After a year and half Of stalling because I have had bad experiences I finally went to get my haircut! Amy was amazing not only did she do a great job with my curls, she and Leann were so friendly I felt like I had been going there forever! Thank you ladies for a wonderful experience! See you next time!!! read more

Kattwalk Salon - Hair Salons Near Me - Kent, Washington

I am so pleased that Amy is at the Kattwalk Salon. Although I try to be flexible, I am very picky with my hair style. Couple that with the fact that my hair is annoyingly curly and seemingly fights against hairstyles, Amy is the first person I've found in Western Washington who can get my hair to look good. She both spends the time and has the skill to make the mess on my head look actually great every time she finishes! I can recommend her 110% to anyone who wants a hairdresser who will make you look like a thousand bucks! read more

Amy did an amazing job on my microblading!! I love my brows now and never have to wear make up on them, I'm so happy with my results and love the time it saves me doing my makeup! Great job Amy. read more

I'm very picky with salons. I've tried several only to come home in tears because they couldn't quite get what I wanted. I'm sooo glad to have found Kattwalk Salon! I've been going there for 3 years now and I always come home happy! Leanne is a magician! I love that she goes through a bunch of trainings/workshops to be updated on the latest techniques. She listens to what I want and transforms what I have to something even better. 6 months after visiting the salon, my hair still get compliments! I definitely recommend trying them out read more

Kattwalk Salon - My awesome red hair! - Hair Salons Near Me - Kent, Washington

I got my hair done yesterday by Amy. She did a balayage highlights on me she covered up my foil highlights that i previously had done by another stylist and omg I love my balayage highlights. I like it better than the foil highlights. Amy and I had a lot of fun chit chatting while she was doing my hair. After we wash out my balayage solutions she cut my hair and gave me more layers to give my hair more volume and body. I love the results. Amy is so awesome. She is very detailed oriented and particular, and she really cares about me and what I want. I'm so happy with the results that she gave me. read more

Kattwalk Salon - Balayage highlights and cuts by Amy - Hair Salons Near Me - Kent, Washington

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I have gone to Kattawalk salon for years and Jillian has always done a fantastic job to make my hair look fabulous. I love the freshness and friendliness of the salon. Thank you Jill for all that you do for me and others. Anne read more

I had the pleasure of Amy coloring my hair yesterday. The moment I walked in, I could see Amy strived for excellence in her work, and she has a lovely hospitable salon. I felt valued and cared for. Amy has a lovely soul and my hair turned out great! read more

Amy did a color correction from a rose gold gone wrong to a beautiful blonde! Thank you my hair goddess!!!

As all curly-haired people know, it's nerve wracking to try out a new hair stylist because things can go very wrong if they don't know what they're doing. I found Amy after an extensive search and was happy to find someone much closer to home than my previous hair stylist. Amy was great in listening to what I wanted and in creating a cut that works with the curls instead of against them. I'll definitely be going back. read more

My favorite salon ever! I love all the girls here! Amy just did my eyebrows (micro-blading) and they look so good! I really never knew how bad they looked before until now. She was very good at explaining everything and even gave me a little take home kit. I highly recommend this salon! Leanne, the owner, has been doing my hair for many years and I just love her! read more

I followed Amy here because her hair cut is by far THE best I've ever gotten. She is a perfectionist with her razor cut, and gives a flawless cut with incredible attention to detail. Combine that with her loving and supportive nature, and you feel like you are your best self! read more

I'm a new client and I booked with Amy. She did such a good job... I'm new to the area and was nervous about trying somewhere new. I love the color and the cut! She is so sweet and genuine :) thank you for making me feel beautiful :) read more

Kattwalk Salon - Hair By Amy... she's the best! - Hair Salons Near Me - Kent, Washington

Wonderful friendly staff with great ideas for flattering cuts.

I absolutely love this place! Amy has been doing my hair and for a bit now and when I leave I am feeling like a BOSS! She is professional and knowledgeable and more importantly listens to her clients! Have you been afraid to try something new? Can't decide on what might look good on you? No fear these ladies know what they are doing! Props to Amy and LeAnn. Get out there so they can bring out the BOSS LADY in you. read more

I am a new client to Kattwalk Salon. My stylist, Amy, recently joined their team and I will follow her anywhere! She is a gifted stylist and a genuinely lovely person. She has been cutting my husband's and my hair for over a year and we enjoy our experience with her each time. The staff at Kattwalk were very friendly, multiple stylists stopped by to say hi or offer us a beverage. The receptionist also provided me info for Vivian Day Spa that I wanted to give to my mother. The entire salon is beautiful and I look forward to many more visits! read more

I have been coming to Katwalk since 2017 for cut and color. I am always happy with the results. They know how to take care of there customers with the appreciation event every year. read more

The place is small and clean. I like the atmosphere. The stylists don't really listen to what you request though. I'm very patient, probably because it's not my hair they are cutting- it's my daughter's. But after its been done wrong 3 times, I'm just not willing to pay $35 for a child's cut again. I'm sure they do a great job with adult cuts, but I'm assuming at this point that the reason they don't offer separate pricing for kids is because they don't want children as clients. I understand, but I'd rather that just have been made clear when we scheduled. read more

I have been to both Leann and Maria and love them both! Leann's Salon is very upscale, clean and professional. My experience was warm, friendly and I never felt like they were rushing to get to the next client. I highly recommend Kattwalk Salon! read more

Maria showed the best hospitality as well as giving me exactly want i wanted. So friendly and i didn't feel rushed. I am very pleased with the results. Go and ask for Maria Monday's and Saturdays! read more

Went to visit Kattwalk Studio last week. It is gorgeous!! Very relaxing atmosphere and waiting area. Leann is very knowledgeable and friendly :) Would definitely recommend going here, you won't be disappointed!! read more

We just had a great experience at Kattwalk Salon. My daughters curly hair was starting to resemble an 80s mullet. Yikes! Maria did such a great job. My daughters hair is gorgeous now. Thanks you Maria! read more

LOVE!!!!!!i Was referred by a friend after having a prior stylist burn my scalp. Leann listened to my needs love my color and cut. She is a true artist! I would recommend her to all my friends! read more

Leann is a life saver. My curls were dry and brittle and she has worked her magic on them. Highly recommend her for a diva cut and color.

Came here for the first time to get my hair cut. I went from shoulder length to a very short pixie cut, and Megan couldn't have been more wonderful. Not only did she give me EXACTLY what I wanted, but she exceeded my expectations. I've never seen more enthusiasm in a stylist!! Incredibly happy with my hair, and the services they provided. read more

I can only base my review on a phone call. I had actually never heard of this salon and contacted them looking for advice, input and a consultation. The woman on the other end of the phone seemed to have an attitude and came across very snobby. She seemed knowledgeable, but spoke to me like I was an idiot and she was a know it all. I still wanted to go through with my consultation because I've been desperately looking for a new salon, so I chose to schedule. The phone call and how I was spoken too unfortunately weighed heavy on my heart and mind through the night and I later chose to cancel. I ended up speaking to the same woman when I called and when I said I wasn't looking to reschedule at this time, I was hung up on. Due to this experience, they lost what would have been my business. Ultimately, it costs nothing to be respectful and kind, and based on 2 phone calls this salon would appear to be anything but. read more

Svetlana is one of the bet hairdressers I've ever work with or com across in my 15 years being a hairdresser or doing sales for hairdressers. I always love the cut she gives me and she's probably the best over ever ever at color as well. 5 stars plus then some. read more

Leann cut my hair, and added some highlights. Very knowledgeable about curly hair. Stellar service, and beautiful salon. Will be returning for sure. read more