It might be too soon to wirte a review but matters comes to worse, ill come back with an update and…read morea different review. I was hesitant on buying a used car from a small dealership because of the bad fame they all carry. 1 year ago I purchased a 2001 dodge ram 1500 with 175,000 miles. I wanted the truck for work specifically. The first week i had it, it was overheating. I called the dealership and without hesitation they took the truck inn, inspected it and fixed the issue. So far ive had no issues with it, truck runs as it should and i could honestly say i have no regrets making business with these people.

highly recommend! " My wife and me just purchased our first…read moretruck at Pablo's auto sale. Thanks guys for making it happened for us and their commitment to making customers happy, Special shout to Claudia sales person with a great heart thinking about customers first and throughout the process. Highly recommend!

Purchased a 2013 Lexus IS at a fair price considering its prior damage history…read more The dealer offers a 48-hour return option for $150, with an additional $300 deductible if the vehicle is returned--$450 total. A 30-day warranty is included, covering engine and transmission issues but through the personal "DEALERS MECHANIC". Although my expectation is that the vehicle will perform reliably and not require that service due to the fact that i havent yet gained trust in the mechanic or know if he will perform in good faith based on previous Reviews. But thats just my opinion and I wont say anything Bad myself unless that moment comes my way & hoping no issues will occur from this transaction & agreements. i plan on taking Good quality care of the vehicle & maintaining it in healthy condition. So in my part there shouldn't be any problems. If all Goes well within these 30 days I will be changing my review to a 5 Star Because I appreciate the business & the service. I Thank Chris for His Service In Showing me the car i appreciate the fact that he wasnt one of those annoying Salesman who try to sell you a lie. Chris was very proffesional & calm. Simply answering what neeeded to be answered, Your doing a good Job Man stay Humble Chris Also thank you Eric, much respect. - Rafael

Please be careful if you're considering purchasing a car from this dealership. The vehicle I bought…read morehad severely worn tires, and I nearly got into an accident because of them. I returned to speak with the owner, hoping they would take responsibility and reimburse me for an expense I shouldn't have had so soon after buying the car. Unfortunately, they declined and did not accept any responsibility, even though I had owned the vehicle for less than a month. Vehicle safety should always be a top priority when selling a car, and my experience left me feeling that this was not taken seriously. I encourage anyone shopping here to inspect the vehicle thoroughly, especially the tires, before making a purchase. Stay safe.

I would definitely recommend everyone to get your car with these guys here. So helpful and…read moretransparent the entire time i was there!

Tuve una muy buena experiencia en este dealership. Desde el primer momento el trato fue…read moreprofesional, claro y sin presión, lo cual se agradece muchísimo cuando estás buscando carro. Se tomaron el tiempo de explicarme todo, responder mis preguntas y hacer que el proceso fuera fácil y transparente. El carro estaba en excelentes condiciones, tal como lo describieron, muy limpio y bien cuidado. Me explicaron todos los detalles y salí muy satisfecha con mi compra. Definitivamente es un lugar donde hacen bien su trabajo y se preocupan por que el cliente tenga una buena experiencia.

I bought car from here a few years ago a SUV. I have to say that my truck is still running good…read morehave had no major problems, nor have had to replace any major parts. I am happy with my purchase and I would purchase another vehicle with them if I had to. Thanks for having an auto sales place that people can rely on

First time calling this place , have not even step foot in to the place and I already got horrible…read morecustomer service. I called the place to verify the time they close , it's 6:30 pm a young lady answered , I asked -just want to confirm that you guys close at 7 PM and she replies with a "well yes but we're going to close early today " and I said oh OK and then she says " What do you need" ??????? Hmmm isn't this a car dealer!! so my reply to that was - I wanted to see your inventory but never mind thank you very much and I hung up the phone. Why would I even want to bother

Maximus & Mario were amazing! Clear communication, great…read moreprice , clean car . Fast paperwork. Appreciate the deal ! Maximus made sure I was taken care of since the very beginning! Can't wait to drive my new whip !! Come buy your guys new car here! You won't regret it !!!

If you're looking to get scammed and have your time wasted, this is the dealership for you…read more We contacted Car Lux Inc. after finding a vehicle we were interested in. We told our salesperson, Maximus, that we had the money ready and would be driving down from Northern California within about a week to purchase it. Instead of simply holding the car, he immediately used pressure tactics, claiming it would likely sell unless we put down a **$500 refundable deposit**. Once we paid the deposit, the dealership marked the vehicle as sold and removed the listing, CarFax, and all of the vehicle information from their website. When we later asked for the CarFax again, Maximus suddenly became "too busy" to respond, despite previously replying almost instantly. Before making the trip, we specifically asked if there would be any issues paying with a cashier's check on July 4th since banks would be closed. Maximus told us to send him a photo of the check several days in advance so he could have it verified beforehand. We did exactly that, and he confirmed everything was good to go. After driving several hours to the dealership, everything fell apart. First, the vehicle was nothing like it had been represented. We were told it had new tires, yet the front tires had a 2012 manufacture date. The car was filthy, covered in scratches and paint chips, had faded paint, broken buttons, rattling mirrors, suspension issues, exhaust problems, and cheap aftermarket parts. Based on its condition, it likely needed close to **$10,000** in repairs. After spending hours test driving the car and completing paperwork, we were suddenly told our cashier's check had **never been verified**, despite Maximus previously confirming that it had been. The only option they offered was financing, which conveniently came with numerous undisclosed fees. Maximus repeatedly insisted he had verified the check until the finance manager called him out in front of us for lying and told us he would be **firing Maximus because this wasn't the first time he had made this kind of mistake**. Whether that was genuine or just for show, it was incredibly unprofessional. Read every line of the paperwork. The contracts included several undisclosed fees and add-ons, including a vehicle tracker we never requested. We believe many of these practices are deceptive, and **we will be filing complaints with both the FTC and the Better Business Bureau (BBB).** To make matters worse, getting our refundable deposit back became another ordeal. After we decided not to purchase the vehicle, they repeatedly stalled and told us to leave, promising they would send the refund later. We refused to leave without our money and informed them that we would involve the police if necessary. The moment law enforcement was mentioned, our $500 refund was processed within minutes. This was, without question, one of the worst dealership experiences we've ever had. Between the misleading description of the vehicle, high-pressure sales tactics, contradictory information, questionable contract practices, and the difficulty getting our own money back, I cannot recommend Car Lux Inc. to anyone. Save yourself the time, money, and frustration, and buy your car somewhere else.

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

Julian and Eric were extremely helpful. They worked within my budget and helped me get the car I…read morewanted. They made nice conversation in between waiting times.

The response from the owner further confirms my concerns of their business practices. The person I…read morebrought with me owns an auto-repair business and is a certified mechanic. He got under the truck to examine due to a small puddle of oil. He confirmed it was clearly not a "loose oil drain bolt" and stated it was obvious to anyone the leak was a bigger issue; possibly to do with the oil pan due to the amount of oil throughout the undercarriage. They did state the issue would be looked into and fixed prior to taking ownership of the truck but were clear it couldn't be looked at or addressed the "same day" as the mechanic location down the street had just shut down for the day and everyone had left. So this claim that it was fixed the same day is highly suspect and further leads me to believe this is a dishonest business. Either they lied about being able to look at it while I was there or they are lying about fixing the issue the same day. Being we are confident it wasn't a drain plug issue, you the reader of this, can do the math. As I stated, due to the issues I did start with a very low out the door offer of $30k, which the owner points out but does not mention the fact they came back stating the full price plus all costs...I countered with an offer of $35k out the door and was brushed off. At that point I asked if they had any intention on negotiating the price wherein I was told what I outlined in my original review. All of this aside, there is no excuse, and not shockingly no apology, for running my credit prior to any negotiations taking place. I hope this review saves at least one other person from making the mistake of doing business at this location.

It's been a while for me to write a review but this place needs to shine. I was looking to buy a…read morecar since I was in a "HIT AND RUN" accident. I had to rent a car for a week and I need to get a new car before I return the rental.We were thinking of buying a brand new car but the prices & the monthly payment are way too high,so & me and the "BOSS" aka wife had to check out a 2nd hand car 1st before we make a decision to buy an expensive purchase.Then my wife came across to this place,which is not too far away from our house.She found a nice looking Honda Accord that is available for us to see.So we went to see it,the owner "EHAB" and his "right hand" LUIS were very nice and friendly.They let us check out the car.Let us test drove the car...Let us take it to our "MECHANIC"!!!Even our mechanic said that it's an amazing car.The only issue with the car "was " (The Fantastic Duo already took care of it,I meant the Horizon Auto sales owner and Luis)the headlights but aside from that, it's in perfect condition.Our mechanic said "buy the car .And we did.Signing the paperwork didn't take a long time....He got us a good deal on the headlights and installed it for us for free.So if you're looking for a great, affordable used car,just go to this place.You won't be disappointed.Just look for EHAB OR LUIS.They are the BEST!!!

Meet Emily, I found her at Horizon Auto Sales. This is the second car my family has bought here.The…read moreowner, Ehab, is the real deal, No BS, Honest, nice. Luis is just a very nice hard working young man who let me test drive 2 cars. Thank you Horizon Auto Sales for making my day worth waking up for!