Rj's has the best customer service there staff is very help and well inform on everything a owner…read moreoperator needs to run there own small company

My husband and I purchased a truck from RJ'sand couldnt be happier. Jesus Acosta helped us with…read moregetting approved to finance regardless of my husband not having the best credit.

Good and swift service!…read more Amazing client service, thank you for your valet service too!

Do not take your vehicle to Norm Reeves Ford Service Center…read more Their Maint dept left my vehicle short on oil ; so short they had to drive out to me and double check their work; which included them adding oil and washer fluid. They for sure lost their quality they once had.

Honestly so very disappointed with the company service and wouldn't recommend to anyone just by the…read moreway the went about there business . I talk to multiple workers under the company days before to ask question about a car and schedule a appointment. I let them know I was a cash buyer and they said they would work with me for a good experience. Even told them it would be an early birthday present. They never said anything about anyone having interest on the vehicle or anyone else being involved with the car leading me to believe I would be able to test Drive and purchase. This was all within less than 6 days of having communication, scheduling day to test drive, and possibly purchase. Day or scheduled appointment I call to check in to which they notify the car was already sold. Overall entire experience left me very disappointed especially after voicing so much interest on the car. Wouldn't recommend Service.

Amazing service recommended I will book again, buen Servicio y puntualidad, son muy amablesread more

Overall great experience…read more Purchased a vehicle a couple months ago and plan to purchase again in the future. The team at Fleets provided optimal communication, great value and a seamless transaction.

We bought a truck here a few years ago everyone we interacted with through the buying process &…read moreeven after was always super friendly the truck is running great and making money I would recommend this business and return as a customer they were always super responsive and helpful we even got a Christmas card from them this year!

*** Trucking Service...a (Santa Fe Springs) *** This is a…read moregreat place for trucking service needs. Here's what liked... * opens early at 7 am. * service is very accurate on their time estimates. * located conveniently central on the map. Here's what I didn't like... * arriving late is like the kiss of death. That is, the early bird get the worm and the late bird eats sh*t :-) ha ha ha...

Part service department every single guy that works there needs to be fired. They need to remember…read morethat if it wasn't for us the customers they would've not have a job and that they are not paying for the parts we purchased. I will not recommend this place to my worst enemy.

This review is for selling my car to Stg Auto group in bellflower. Frank helped me and he was…read moreprofessional. Fast. Friendly. I listed my car on Facebook marketplace then got a message for an offer that I was happy with. I was told to go here. When I messaged back I was on my way. I got a notification I had an appointment set. Very surprised. Walked in. Didn't have to wait. Quick inspection. Got the offer I wanted. I would definitely sell my car here in a heartbeat

I had an extremely disappointing experience with this dealership, and while I will say that Tomas…read morewas great throughout the initial purchasing process and gave me a good deal, the experience after signing the paperwork has been unbelievably unprofessional. I was specifically told that my car would be fully detailed before being handed over to me. Instead, I received a filthy car covered in water spots, with candy and lettuce left in the cup holders. I had test-driven the car just an hour before purchasing it, and that trash was not there. It was unacceptable to be given a vehicle in that condition after being explicitly promised it would be detailed. The dealership also advertises a 30-day warranty covering issues that need to be fixed at no cost. However, dealing with their service department has been an absolute nightmare. Communication is inconsistent, I'm given different information depending on who I speak with, and getting someone on the phone often means being left on hold for an unreasonable amount of time. Their limited weekday business hours also make the process incredibly inconvenient for anyone who works a regular schedule. I brought my car in on Monday to have scratches repainted and was initially told it would be ready Thursday. Then it was pushed to Friday, followed by another delay because they supposedly weren't satisfied with the bumper paint and needed an additional day to redo it. I was then assured the car would be ready Saturday after 4 p.m. I live TWO HOURS away and need a vehicle for work, so these repeated delays have forced me to pay for a rental car out of pocket. Since I was assured my car would be ready Saturday, I returned my rental and called at 1 p.m. to confirm. I was then told, "Who told you that? The service team isn't here today." After explaining the situation, I was reassured that the car would be ready after 4 p.m. I drove all the way there, arrived at 4:15 p.m., and was told a manager needed to provide an update. The manager then informed me that my car wasn't ready and that they hadn't even started working on it. The complete lack of communication, accountability, and consideration for my time and money is unacceptable. What makes this especially frustrating is that I was repeatedly given specific completion dates and made decisions based on those promises, only to be let down every time. Now, after all these delays, I am left questioning whether the work is being rushed simply because I am understandably upset. Tomas deserves credit for making the initial sale a positive experience, but the dealership's service department has completely overshadowed that. A good deal means very little when the after-sales service is this poor. I would strongly encourage anyone considering purchasing a car here to think carefully about what happens AFTER the sale. The way a dealership handles its customers when something goes wrong says a lot about its professionalism, and unfortunately, this experience has been unacceptable.

We are not official clients of this dealership. My parents bought their 1999 Suburban from a…read moredifferent location a long time ago. When the DMV renewal registration came in around March 2025, it required a smog check and for some odd reason, a recall that decided to show up in that renewal that was originally issued in 1999/2000--a 26 year old recall! We had trouble getting the vehicle to pass smog and had to balance my now-late father's deteriorating health at the time, meant we had to place everything on hold. My father passed in February of this year and revisited this project in July. Got the smog to pass in late August, but then hit the roadblock with the recall. Enter, Mr. David Canche. This whole process took about a month but mainly due to my availability due to work, only being available on weekends and the time it also took as the gentleman escalated from within on how to address the issue. All in all, I had to step in on a day I thankfully had off from work and complete some paperwork. To my understanding, that paperwork was forwarded to GM, who then closed the case with the DMV and removed the recall requirement. I waited a little over a week before I called the DMV, just to ensure enough time was given to have their systems update. I called the DMV this past week and indeed, we were in the clear to pay the renewal registration and receive the updated registration and associated tags. Went to AAA this pay Saturday and happy to say that I am forever thankful for Mr. Canche's professionalism and service! - Ramiro

First-time Chevy owner, and this location was recommended to me, so I came in expecting a much…read morebetter experience. Unfortunately, it will also be the last time I come to this location. From the moment I arrived, the staff wasn't particularly warm or welcoming. As a new Chevy owner, I expected at least a little enthusiasm and a customer-service experience that would make me feel good about choosing the brand, especially when bringing in a brand-new vehicle. Instead, the entire experience felt very impersonal. The facility itself didn't help. The place felt incredibly outdated and uninviting. Between the décor, seating, and overall atmosphere, I honestly couldn't decide if I was sitting at the DMV, a gas station, or in an old hospital waiting room. There was nothing comfortable, polished, or remotely premium about the experience. It was actually pretty pitiful. I understand that a dealership service department doesn't need to feel like a luxury hotel, but there should still be some level of pride in the facility and an effort to make customers feel welcomed and comfortable, especially when people may be sitting there for an extended period of time. As someone who is brand new to Chevy, this was definitely not the first impression I was hoping for. I'm already starting to wonder if this is simply what I should expect from most Chevy dealerships, but I'll be trying another location for my future service needs before making that judgment. Coming from years of owning a Mercedes-Benz Fletcher Jones and having my vehicle serviced in Newport Beach, the difference in the overall experience is worlds apart. It actually makes me somewhat regret my purchase. When you invest in a vehicle, the ownership experience doesn't end when you drive off the lot. Service, hospitality, the over all dealership maintenance and how you're treated afterward are all part of the experience you're paying for, and unfortunately, this fell very short of what I'm accustomed to.

I keep coming to Tom's Truck center because they treat me like familY. Albert, my service adviser,…read moreis courteous and professional. He's familiar with my RV's chassis and engine. The service technicians do work that is always thorough and done with skill.

Took a ford e350 truck hee o have gen check he engine light…read more They wanted $542, to check the engine light. And the guy working there said tha he doesn't know how to use the code scanner so we would have to wait for technicians to come from lunch as well. And he said that the pricing is because they are official ford dealership. I said; ohh that's the problem lol (Dealerships always overcharge) I took it to Tony's auto service in fountain valley instead and my truck is all fixed now, it was only 300.

I purchased my new 2025 Explorer today from Noe and Anthony at BP Ford of Long Beach. My experience…read morewas amazing the guys were super helpful I would definitely recommend reaching out to Noe for your next vehicle. The purchase experience was fast and super easy. I would really recommend reaching out to Noe for your next vehicle purchase.

The worst dealership experience I have ever had. I went in pre-approved and ready to walk out with…read morea used Bronco yesterday. The attitude and demeanor of Axel, the Floor Manager, was so dismissive and abrasive from the moment he walked up to us, that my boyfriend and I did not feel comfortable moving forward, despite wanting the vehicle and being ready to complete the deal. Axel in no way acted like he wanted our business and was extremely rude. This morning I called the dealership twice asking to speak with the GM. Once I was told he would be in later in the morning, then was lied to by someone else who said he wasn't working today, then told by someone else he had just stepped out. I asked if they can give him my contact information for a callback and she said "yeah if I see him." And I said are you able to email it to him? And she said "I don't have his contact information." Sorry... how do you not have the email address for your GM or the ability to provide my info to someone who does? I was all the while waiting for a revised price sheet to reflect the numbers we discussed the day prior, which I never got. Finally, I decided despite the horrible customer service, I wanted the car enough to deal with them, and when I called to tell them I was on my way to sign the paperwork, I was notified that the car I was speaking to them about all day long had sold to someone else. Who knows if that's even true, since integrity is clearly not part of their training.

I'd rate my experience with Ehab at Horizon Auto Sales more then 5 stars if I could. We went to so…read moremany auto shops before coming to Ehab and they were all horrible experiences. Horizon Auto Sales has clean good cars, Antonio the detail guy does a great job! Ehab is very patient and respectful of your needs and answers every single question or concern, and we had a lot of questions. We were in a difficult situation where we needed a car but had to wait on a few things to process before we could get one so Ehab did his best with pulling strings and working out a deal. Anywhere else would have flat out said no but he is clearly passionate about what he does and truly cares his costumers get nice cars they are happy with. He allowed us to look in and test drive over 7 to 8 cars and showed us basically every single one he had on the lot with no rushing, judgment, or those annoying sales tactics other places use. When we didn't like any of them he went out his way to make sure he found something we liked and needed. Overall it was the best experience we could possibly have at an auto sales place and we will be back for future cars. I can't thank you enough Ehab and Antonio too! :)

It's been a while for me to write a review but this place needs to shine. I was looking to buy a…read morecar since I was in a "HIT AND RUN" accident. I had to rent a car for a week and I need to get a new car before I return the rental.We were thinking of buying a brand new car but the prices & the monthly payment are way too high,so & me and the "BOSS" aka wife had to check out a 2nd hand car 1st before we make a decision to buy an expensive purchase.Then my wife came across to this place,which is not too far away from our house.She found a nice looking Honda Accord that is available for us to see.So we went to see it,the owner "EHAB" and his "right hand" LUIS were very nice and friendly.They let us check out the car.Let us test drove the car...Let us take it to our "MECHANIC"!!!Even our mechanic said that it's an amazing car.The only issue with the car "was " (The Fantastic Duo already took care of it,I meant the Horizon Auto sales owner and Luis)the headlights but aside from that, it's in perfect condition.Our mechanic said "buy the car .And we did.Signing the paperwork didn't take a long time....He got us a good deal on the headlights and installed it for us for free.So if you're looking for a great, affordable used car,just go to this place.You won't be disappointed.Just look for EHAB OR LUIS.They are the BEST!!!