Rj's has the best customer service there staff is very help and well inform on everything a owner…read moreoperator needs to run there own small company

My husband and I purchased a truck from RJ'sand couldnt be happier. Jesus Acosta helped us with…read moregetting approved to finance regardless of my husband not having the best credit.

After leaving the previous review, the manager, Kevan, reached out and said to contact his service…read moredirector Juan Prado, so I did so. Suffice to say that he asked me to bring the truck in and give them a chance to make things right. I dropped off the truck yesterday for a complimentary detail, and would have had it back same day but opted to have them take care of a recall at the same time when my service advisor Raymond pointed out there was one pending. He did say they would probably need to keep it over night, so no sweat. Free Lyft was provided home and back too. Well I just picked it up and it looks amazing! I'm honestly stoked to just look at it again and that is a great feeling. I have to say, in reference to my previous review, mistakes happen. We all make them. What really defines a person, and a business, is how one responds to those mistakes and what steps are taken to rectify them. As far as I'm concerned these guys handled this situation with grace and professionalism. They weren't the ones directly responsible for the previous fiasco, but they stepped up and made it right no questions asked. As far as I'm concerned we are square. Maybe more importantly from a business perspective, after seeing how they handle things, my confidence in them has been restored and I will be happy to have my truck serviced here in the future. Thank you Kevan, Juan, Raymond and team.

On Friday 2/27/28 I found a PRE-Owned Ford Explorer at Norm Reeves Ford in the Cerritos Auto Square…read moreonline that I was interested in purchasing so I requested more information. A very short time later I received a call to discuss the car. A short time after that I received another call from a Sales Manager named Shon to set up an appointment to view the car. I made an appointment to meet on Sunday 3/1/23 at 1:00 with Jaeda Lopez with a text confirmation from Shon. On Sunday morning Shon called me to confirm the appointment and I replied that I would be there. After a 45 minute 25 mile drive from my home in the southern end of Redondo Beach I arrived for my meeting and when I asked to see the vehicle I was informed that it had been sold on Saturday night. Wow! Shon should have told me that Sunday morning when he called to confirm the appointment! I knew what cars they had in stock and I was not interested in any of them. Since I was there a sales girl showed my three other Explorers that did not have the features on it that the the car that I went to view did have. The sales girl (who was a terrible listener) didn't seem to know anything about their cars but kept trying to sell me cars that were not what I was looking for. When I asked to test drive one of the Explorers so I could get a feel for the ride she denied me that request because I wasn't interesteed in buying any of them. When she was going into another room to check on my appraisal for my car I asked her for some water. She gave me directions to a vending machine. One would think that after driving all that way to see a car that Shon did not inform me had been sold, they would at least give some one a courtesy bottle of water. The bottom line is after a 2 1/2 hour 50 mile round trip that whole incident turned out to be a total BAIT AND SWITCH scam. Shon sucks!

Amazing service recommended I will book again, buen Servicio y puntualidad, son muy amablesread more

I have bad credit and they told me that it's not a problem for them. Danny is a great man who helps…read morepeople despite their circumstance. 10/10 would recommend to a friend

Overall great experience…read more Purchased a vehicle a couple months ago and plan to purchase again in the future. The team at Fleets provided optimal communication, great value and a seamless transaction.

We bought a truck here a few years ago everyone we interacted with through the buying process &…read moreeven after was always super friendly the truck is running great and making money I would recommend this business and return as a customer they were always super responsive and helpful we even got a Christmas card from them this year!

Stay clear of this dealership they sell lemon used trucks they claim to give you a warranty then…read morethe truck breaks down the next day after I bought it. I called them. They said bring the truck back then they try to charge me for the labor, but not the part. It was an injector that was bad trucks have six injectors. They changed one instead of making the customer happy changing all six because when you change one out of six in our back, what's gonna happen? The other ones are gonna go bad next day get my truck back same problem again I paid $45,000 for a truck that I've got 3000 miles out of the trucks already paid off

Took my truck. They kept her for three weeks. When I get there they have stood all my tools, my…read moreconvertible, shoes clothes chargers and they claim that a homeless people got inside my truck when is supposed to be safe and locked up in their installations and only solution they told me a call the police and make a report because there's nothing they can do.

I went in for a unexpected outcome . Frank was the one that was handling all my questions and…read moreconcerns .. great guy took care of everything. Another guy was also helping me Ivan I believe both were very on top of everything that needed to be done To get approved for the vehicle I was interested in . Thankyou BOTH so much !!

I just purchased a beautiful black Camaro from STG Auto Group-- and this one means a little more…read morethan just a car. This was for my baby boy. a well deserving honor student, scholar, and mentor. From the moment I walked in, Dane made the entire experience feel special. She wasn't just trying to make a sale -- she understood the moment, the meaning behind it, and treated it with care. She was patient, genuine, and made sure everything was right down to the smallest detail. No pressure, no runaround -- just real professionalism and heart. And that matters when you're making a purchase tied to something so personal. Dane, thank you for helping me create a moment I'll never forget. You didn't just sell me a car -- you helped me give something meaningful to my son. If you're looking for someone who truly cares, ask for Dane. Trust me. I couldn't be happier.

My first time at the dealership and manager worked super hard for me to get approved on my first…read morevehicle. Thank you David Guillen and your team.

Very poor experience with this dealership, especially the customer service and finance department…read more I was rushed into signing a lot of paperwork, but the next day I noticed serious issues with the truck that were not clearly disclosed. When I returned, they were unhelpful and more focused on asking for more money instead of addressing my concerns. The staff was unprofessional and rude.. and I felt misled throughout the process. Thankfully, I went to another dealership where I was treated with respect and had a much better experience. I would not recommend this location.

I keep coming to Tom's Truck center because they treat me like familY. Albert, my service adviser,…read moreis courteous and professional. He's familiar with my RV's chassis and engine. The service technicians do work that is always thorough and done with skill.

Took a ford e350 truck hee o have gen check he engine light…read more They wanted $542, to check the engine light. And the guy working there said tha he doesn't know how to use the code scanner so we would have to wait for technicians to come from lunch as well. And he said that the pricing is because they are official ford dealership. I said; ohh that's the problem lol (Dealerships always overcharge) I took it to Tony's auto service in fountain valley instead and my truck is all fixed now, it was only 300.

I purchased my new 2025 Explorer today from Noe and Anthony at BP Ford of Long Beach. My experience…read morewas amazing the guys were super helpful I would definitely recommend reaching out to Noe for your next vehicle. The purchase experience was fast and super easy. I would really recommend reaching out to Noe for your next vehicle purchase.

Just bought the car 3 days ago, sold me a fucked up car they don't wanna take accountabilty. Claims…read morethe car is modded when it's bone stock. They claimed they serviced the vehicle which all they did was reset the of life and my check engine light came on and it marked no cil in car.

It's been a while for me to write a review but this place needs to shine. I was looking to buy a…read morecar since I was in a "HIT AND RUN" accident. I had to rent a car for a week and I need to get a new car before I return the rental.We were thinking of buying a brand new car but the prices & the monthly payment are way too high,so & me and the "BOSS" aka wife had to check out a 2nd hand car 1st before we make a decision to buy an expensive purchase.Then my wife came across to this place,which is not too far away from our house.She found a nice looking Honda Accord that is available for us to see.So we went to see it,the owner "EHAB" and his "right hand" LUIS were very nice and friendly.They let us check out the car.Let us test drove the car...Let us take it to our "MECHANIC"!!!Even our mechanic said that it's an amazing car.The only issue with the car "was " (The Fantastic Duo already took care of it,I meant the Horizon Auto sales owner and Luis)the headlights but aside from that, it's in perfect condition.Our mechanic said "buy the car .And we did.Signing the paperwork didn't take a long time....He got us a good deal on the headlights and installed it for us for free.So if you're looking for a great, affordable used car,just go to this place.You won't be disappointed.Just look for EHAB OR LUIS.They are the BEST!!!

Meet Emily, I found her at Horizon Auto Sales. This is the second car my family has bought here.The…read moreowner, Ehab, is the real deal, No BS, Honest, nice. Luis is just a very nice hard working young man who let me test drive 2 cars. Thank you Horizon Auto Sales for making my day worth waking up for!