Awesome shop - the kindest staff with great customer service, trustworthy advice and knowledge. I…read morewould recommend them to anyone on the North Shore or surrounding areas, and will definitely be back! Thank you

I visited Integra Tire to have my winter tires fitted back in November, I usually use another…read morebusiness but I had left it late and they were fully booked out. Not having a second set of rims this service required the summer tires being removed from the rims and the winters fitted in their place. Upon first impression I was happy with the service (despite the actual cost being $30 higher than I was quoted), my winters were fitted and my summers were bagged in the back of my car. I took those tires home, put them straight in my garage and there they have sat until last week when I went back to my usual shop to have them re-fitted ready for the summer. I dropped my car off and my usual shop called me to tell me there was a hole in the sidewall of one of the tires, upon asking them what could have caused this damaged they told me it was in line with damage that can be caused when removing low profile tires from a set of rims. Before I accused Integra of this I did ask my usual shop if one of his techs could have potentially caused the damage, he said they had not even got my wheels off my car and they noticed this damage while laying out the tires. I could verify that my wheels had not been removed due to the dirt and grime build up on my wheels that had not been disturbed. I have a family friend who also runs a tire shop (several hours away so not practical to use them) and sent him photos of the damage and he also confirmed it was in line with a tire being removed from the rim. Upon challenging Brian about this damaged he has lied to me several times, he claimed that there is no way the damage could have been caused during a tire change (two separate reputable businesses have claimed otherwise). He also downplayed and lied to me about the remaining tire life, he tried to tell me that the tire tread depth is only 5/32. The tread depth is 7/32 as per the photo below. Lesson learned for me to check the tires in future before leaving a business, unfortunately I hoped that as one of Integra's business mottos was 'experience integraty' this would not be necessary. Clearly they are lacking the integrity to own up and fix their mistakes. Brian did offer to pay for half of a new tire, but this really doesn't cut it given the life left in the tires and inconvenience caused by him and his team. Avoid this place, try and find a business that has the integrity to care for your vehicle properly.

I had to get 4 new tires for my car and I priced out a few places before coming here. I bought the…read morecar used and wasn't sure how old my tires were - and the Tireshop guy showed me right away where to see the date on the tire, when it was made. The tires were 13 years old and needed replacing. I knew the type of tire I wanted and was quoted a price that was several hundred dollars less than two other tire stores. They ordered the tires and put them on two days later. The staff were friendly and I felt safe as a single woman in their shop. I highly recommend this tire store and will tell my friends to shop here.

Tirestop has always been there for me when my vehicle needed repair. They went above , and beyond…read morein some cases, to find the lowest price for me. Always a good experience, and Mike will try to help you out whenever possible.

I started bringing my car here a couple tire seasons ago to swap/store tires. They had better…read morepricing, the service has always been great, and it's close by. I've always been able to get in fairly quickly, even during the busy times just before the first snow. Today I needed to have a tire repair done. I first called another chain, as that's where I bought the tires originally. The earliest I could in was to drop off my car (for the day) 4 days later. I called from home and talked to Chris. From the time I called to the time I was leaving the shop with a repaired tire was about 45 minutes! Try beating that for amazing service!!

I had some repairs done at the Gilley st. Big O. I paid close to two thousand dollars and have had…read moreto correct and redo almost all the work they did. The service was fine the shoddy repair work was not worth the money at all. Now I am paying someone else to fix the mistakes they left me with. I will never be back and would recommend others to go to the BCAA website and find a reputable place they certify. Buyer beware has never been more relevant.

I needed my flat tire patched asap, I'm chauffeuring my elderly in-laws and aunts...got a flat…read morecoming back from work late yesterday. Dropped in and was taken care of in the most professional way by the 3rd generation of this establishment "Ryan". Classy young man as are the rest of the team. Go to them for tires, alignments and over all great service. They are awesome!

I deliver frozen dinners to seniors for a company called Heart to Home Meals. The other day as I…read morestopped at a location the driver's side front tire blew out. I still had dinners to deliver and although I was driving a refrigerated van I was concerned about dinners thawing. I was able to limp the van to OK tires on West 3rd Avenue in Vancouver. I told them my situation, and although they were busy they took the time to look at the van, their technician found a tool kit under the driver seat (I didn't know there was one) and was able to lower the spare tire from under the van. They changed the tire for me and I was on my way within 15 minutes. I cannot express just how helpful, understanding and efficient they were. I, and my boss were extremely thankful and we can only say that their service was above and beyond anything we expected. Thank you very much. All of you that helped get me back on the road showed the absolute highest degree of professionalism. Five stars is not enough, you deserve 10!

Brought my EV in for maintenance, needed it last min and Ootmar was the only shop in the…read moreneighbourhood w availability, otherwise would have gone to my usual auto shop. Bro had a terrible attitude from the get go, annoyed that it was an EV, then LMK and I would have taken my business elsewhere. Not only did he not do anything to service my car/fix the issue, billed me for a bunch of nonsense, he took it out for a joyride and left 15KM from 200+ KM when I brought it in. Almost needed a tow driving out of the lot. Awesome ethics.

These guys are great. After another shop wouldn't give a straight answer about whether or not…read morethey'd fix something, and wouldn't give me any price estimate, I went to Ootmar Automotive to get another opinion. They were upfront with what they could do based on the info they had and fixed some rodent damage on the first visit that the first shop didn't even notice. The guys at Ootmar answered all my questions with a lot of patience and passion for their work - they communicated really well and eventually helped to solve a problem with a dying crankshaft sensor. They provided a courtesy car as well, which was very nice. I'll definitely recommend them and go back the next time I need any work on my car!

Terrible customer service. I had to wait 2 to 3 weeks for tires to arrive just prior for a long…read moreroad trip. Kal Tire assured me they would arrive on time. Two hours before my appointment I receive a call that the tires didn't come and won't be coming. The truck arrived and no tires. Head office couldn't have cared less. Not the store manager's fault and he was the only one that tried to fix it.

Do not waste your time at this shop they provide terrible customer service and refuse to honor…read moretheir "price match Guarantee".

I really don't get any of the bad reviews here. I can only imagine the people writing them were…read moreeither at a different Tireland, or were born on a different planet. The service has always been entirely friendly, and efficient, and really fair pricing. Paul and his team have always been professional and they're so happy to chat tires and figure out what the best option is.

I don't understand the horror stories here. I've been here several times for mount & balance,…read morewinter tires and slow leak fixes. Honest old school service, no up-selling, just the straight goods. For example, they had trouble getting one of my wheels balanced and I had to go back twice. No problem, no charge, just wanted to make it right. With regard to winter tires, I had a set of 4 at about 80% tread and I curbed the car, destroyed one tire. North Shore Tire just around the corner would not sell me just one tire - said they'd only sell me a pair of NEW. No thanx. Saw Paul at Tireland and he pulled a used one off the shelf and gladly accommodated me. Headed there today for anoth slow leak fix! (I have several vehicles)

Matt and his team are excellent. They are very professional,providing great communication,…read more friendly service, thorough inspection and fair pricing. Booking was very easy. I got an appointment the next day. Faith helped me right away and the team was able to accurately diagnose the problem. They send me digital inspection with pictures and videos with showings what was rong with the vehicle. Mechanic is very experienced and did his job perfectly. Shuttle service and complementary car wash were nice surprises. I had my vehicle back on the road quickly. I highly recommend Ocean Park Automotive great service and excellent communication. I will use their service again. Thank you.

excellent service, friendly and honest staff. Work was done promptly and on the timeline noted.read more