I had to board my two dogs here many times this last year, and I have been happy with the…read moreexperience. My travel happened a lot of times at the last minute, and overall I feel like they did a great job accommodating me and handling the situations which were sometimes chaotic. My dogs are both super high energy, and they always seem to return relaxed from their stays. I like that there are certain activities they do with the dogs and that they video / photograph it daily. I do feel like a live camera would be nice but I understand that can bring more complications. Lastly, their actual place has gotten WAY nicer since I first went there. It looks very clean and organized.

Workindoggz has been a lifesaver for me and my three dogs. Each of my dogs has very different needs…read moreand I feel like this place has been able to support all of them. I originally started coming here for training with Ria when I brought home a new puppy and my other two dogs were not getting along with him. Through her training, all of my dogs have developed the skills they needed. The training is ongoing and I've been able to go at a pace that works for my schedule and budget. I now feel much more in control of my dogs' behavior. All three of my dogs are reactive in different ways and the training has made a huge difference. Ria is incredibly knowledgeable and takes the time to explain things in a way that actually helps me understand what I'm doing and why. She's also very consistent, which I really appreciate. I've worked with other trainers before, but it never felt like an ongoing relationship where I could ask questions or continue learning like I can with Ria. We've done both individual sessions and group reactivity classes and I love that my dogs get to practice being around other dogs in a structured, non-judgmental environment. I've seen real progress in each of them. One has improved with aggressive and overprotective behavior, another has built confidence, and my third has gained obedience skills and improved socialization. I also use their daycare for my youngest dog and he absolutely loves it. He's been going for about six months now. He comes home happy and tired from physical activity and mental enrichment. The facility is great, the staff are caring, and I love getting photo updates. It's also a big plus that they have grooming services on-site. It gives me extra peace of mind that the facilities are all indoors and they work closely with the vet next door in case of an emergency. I'm really grateful to have found a place that supports both my dogs and me!

Super grateful to have found Alex to board and care for my high energy labradoodle puppy, Marlo!…read more From the start, it was clear through initial interactions with Alex that he was well prepared and qualified. He answered all my questions and asked great questions in return. I could tell he understands how to care for animals with patience and joy. Marlo can be a handful with all his energy and need for attention, but Alex handled it like a pro - providing plenty of playtime, socialization and affection. It was especially comforting to receive regular updates and photos that gave me peace of mind while we were away. Marlo even made a new bestie, bonding with another doodle Alex was caring for. When we picked up Marlo, he was happy and healthy. We can tell he had a great week thanks to Alex!

Django, my goofy Akita, boarded with Alex from 7/20-7/27…read more Alex is a great communicator and prompt in his responses! He is definitely trustworthy and asked appropriate questions related to Django's needs prior to boarding. He shared updates and photos which I did not request in advance, but took it upon himself to help ease our minds while we were away on vacation! After the initial expected super excited reunion b/w Django and his humans, I could definitely tell Django was very happy and relaxed. I will continue to utilize the services offered with this business because I know my pet is in good hands. I would definitely recommend Alex because his love and attention to the animals under his care is obvious. Thank you Alex!

We boarded our 4-year-old English Springer Spaniel, Dior, at Uncle PawPaw for 5 nights -- his first…read moretime ever being boarded -- and Roy was absolutely amazing. From day one, Roy made us feel completely at ease. He sent daily photos and videos of Dior having the time of his life with his furry friends, which was huge for us since Dior never really got to socialize like that before. Seeing him so happy, relaxed, and genuinely enjoying himself made all the difference. Roy clearly loves what he does and treats the dogs like his own. We couldn't have asked for a better first boarding experience and will 100% be booking again. Highly recommend to anyone looking for a place where their dog will be truly cared for.

I had a rare chance to travel and needed to board my Corgi/Australian Cattle Dog, Poppyseed. I was…read moreso nervous and scared to leave her alone with a stranger and it is the first time she's been boarded without her sister, who passed last March. But WOW!! Roy at PawPaw is truly amazing and the only person I trust. I came home to a beautiful, clean and better dog than when I left!! It's like she remembers her early training again-- she sits on command, is quiet on command (now HOW did you do that??!!) and is just perfect!! Holy cow!! Roy sends pictures and videos every day so you know that she is safe and happy. I loved seeing her "tucked in" at night with the other pups. I don't trust anyone else with my dog other than family and Roy. Thank you for taking such great care of my dog. I appreciate it more than you know.

The staffs are so kind to help us relieve stress based on the situation of the bunny's liver…read moretorsion. We are so lucky to have Dr. Luehman and her team to take the surgery for our bunny. The price is reasonable compared with the price in another hospital. She is so professional, skilled, and kind. I can tell how she cares for bunny and loves bunny. She told us all detailed the information after the surgery, and updated the bunny's health condition promptly. She takes necessary precautions to ensure the bunny's health and recovery. I can see how safe and comfortable our bunny is under her care, and the surgery is very successful. We do thanks for Dr. Luehman's expertise and cares, so does her team. Really appreciate it.

I'm writing this review to share my deeply disappointing experience with Dr. Yoon at this clinic on…read moreDecember 10th and 11th, following an urgent medical situation with my mini dachshund, Maple -- I believed she had eaten a small hand towel. The day before visiting Gentle Care, Maple was seen at VEG Emergency Vet, where I paid $1,200 for her initial assessment. The ER vet advised that Maple would need one final X-ray the next morning to determine whether surgery was necessary, as she had already vomited and passed pieces of the towel she ingested. Their recommendation was clear, so I brought Maple to Gentle Care on December 10th expecting a simple follow-up and the final imaging. Instead, I encountered inconsistent communication, unclear diagnostic decisions, and fluctuating pricing that made an already stressful situation even harder--especially because I and my family were actively trying to pull together the funds for whatever treatment Maple might need. Accurate, stable estimates were essential so I could understand how to move forward and how my family could help cover the cost of her care. On December 10th, I arrived at 9:30 AM:     *    I was quoted $820 verbally for a full day of diagnostics, including an ultrasound and contrast X-rays.     *    I received no updates until I called at 3:00 PM and was told there was no information yet.     *    When I called again to confirm the cost, the total had increased to $1,100--a $280 increase I did not approve, with no added services beyond the original plan.     *    At pickup, instead of receiving the final X-ray the ER vet recommended, I was told I had to return the next morning before Dr. Yoon could determine whether surgery was necessary. This required me to call out of work at the last minute, which was stressful and disruptive. On December 11th, I returned for the final X-ray (provided at no charge) and paid an additional $360 for blood work and fluids.     *    After reviewing the images, Dr. Yoon presented two possible surgical options--endoscopic removal or direct surgery--but did not provide guidance on which option was best for Maple's condition.     *    I was given a verbal surgery estimate of $4,000.     *    When I asked for a written estimate so I could secure pre-approval from my pet insurance (PetsBest) and request a CareCredit limit increase, the printed estimate suddenly increased to $5,000, without any explanation. * Dr. Yoon also said the surgery could wait another day and that I would have to drive Maple to Danville to the other vets office he works with. The quote I received was from that hospital and not Gentle Care.     *    Dr. Yoon also told me he would only accept my insurance if I could get pre-approval on that estimate, which was not possible. All of this was incredibly difficult to navigate. My family and I were trying everything we could to ensure Maple received the care she needed--we were gathering funds, adjusting schedules, and making decisions in real time. The constant price changes and lack of clear direction made it feel nearly impossible to plan responsibly for her treatment. For context, before even arriving at Gentle Care, I had paid $1,200 at VEG ER. At Gentle Care, I then paid $1,100 on December 10th and another $360 on December 11th. Maple's care was never something I hesitated to pursue; we were simply trying to understand what the actual cost would be so we could pay for it. Given the ER vet's recommendation that Maple only needed a final X-ray--and considering she had already vomited and passed parts of the towel--I now seriously question whether an entire additional day of diagnostics was necessary. Ultimately, I took Maple to Noble Vet, where she received clear recommendations and had her foreign body surgery performed for $3,090.65. My family helped me cover the cost, and the experience there was transparent, supportive, and professional--everything I hoped for from the start. I believe the diagnostics performed at Gentle Care were excessive, delayed Maple's needed surgery, and resulted in inflated and inconsistent charges. I hope the clinic reviews the communication and pricing issues from December 10th and 11th so other pet owners don't face the same confusion during a medical emergency. UPDATE: We unfortunately had to put Maple to sleep on Dec. 14th after she became septic. After speaking with the vet at Noble Vet and VEG in San Ramon I believe the delay in surgery resulted in a more complex and risky surgery. I will be looking for another veterinarian for the remainder of my pets.

Amazing customer service, clear communication from providers, & overall great groomer's! My dog is…read moreshy & she treated her with such patience & care. We'll be going to her third grooming appointment with them this month.

They did a great job with Daisy who's only been there twice. My other dogs are long term clients…read more Thank you

Beverly was a lifesaver more than once, she took great care of my dog Gadget and always went above…read moreand beyond! She also sent me photos of him during his stay which was super nice. I would highly recommend her to anyone I know!

Best place for dogs Beverly is amazing and will make your dog feel loved. Anyone looking for a…read moregreat place for your dog to be cared for, this is it. I definitely recommend it.

Boots is treated so well there and any time we need to make any special requests they are super…read moreflexible and kind about it. Boots is a 2 year old Siberian husky mix and they are able to get all his energy and stimulation needs met whenever he's there for a full day of daycare! WE LOVE CAMP BOW WOW 10/10 would recommend!!

This place is great! My dog, Reba is treated well and the customer service is the best! Everyone is…read morefriendly. I highly recommend this place

We have been bringing our dogs to Dogtime for close to 10 years for both daycare play and overnight…read moreboarding, and we truly could not imagine going anywhere else. The professionalism and structure they bring is unmatched. They manage their facility much like a children's daycare, every dog is carefully evaluated before being welcomed into the community, vaccinations must be up to date, and safety is clearly their top priority. The facility is incredibly clean, organized, and thoughtfully run. We also love all the extras they offer. From different levels of boarding (the highest tier even includes a special tuck-in and Kong treat!) to dog training, bathing, nail trimming, and their fully engaging playrooms, complete with Dog TV, play structures, bubbles, pool days, and themed activities, it's clear they go above and beyond to make every stay fun and enriching. They even include webcams for us parents to check in on them from time to time! Our doggie Herkules absolutely LOVES his Dogtime family. It is truly his home away from home, and he gets so excited every time we pull into the parking lot. As very particular dog parents, trust means everything to us -- and there is no place we trust more than Dogtime. Tony and Krista have done an incredible job since taking over the business. They've created something really special, and we are forever grateful to them for caring for our dog kids as if they were their own.

Very clean and friendly pet stays Our furry friend loves…read morethere and by the end of the day he is so worked out it took him 2 hours to recover from playing all day There's a dog care in every room monitoring the activity of dogs and they do enforce good behaviors and you can leave your dog at peace while you are at work or away

Puptown actually did my dog Hans and I a huge favor. I had previously scheduled boarding for Hans…read moreat a competing facility back in January in preparation for a trip to Japan in May. However, when we arrived at the facility the day before my flight to Japan, that facility told me that Hans boarding was being denied due to him having a heart murmur condition. Even though I had been a loyal customer to this facility for over 10 years, and that my flight to Japan was less than 24 hours away, and that they waited until I was at the checkin desk in order to inform me of the denial, representatives of this facility stated that there was nothing they could do and that they were simply following company policy. So me saying that Puptown literally saved my trip is a huge understatement. With no paperwork, and no pre-qualifying evaluation, Puptown took in Hans, heart murmur and all, and treated him like a prince. As a result, I'll always be grateful to Puptown, Hans' new found home away from home for the remainder of his life. Thank you Puptown!

Pup town is the BEST!!!! My dogs have been coming n here for years and the crew is amazing with…read morethem. We have a challenging nervous dog and this crew is top notch with him. Thank you guys for always being so wonderful. Love Ollie and Lola's mommy.

Analyn did a wonderful job caring for our beloved cat Fion while we were gone for two whole weeks…read more We received lots of photos and updates and loved that Fion could walk around and hang out in different places rather than being in a kennel or "cat condo" for two whole weeks. Unfortunately, a cat sitter who drops by the house doesn't work for us because Fion ruins the house if she is left alone. So being able to leave Fion at Analyn's house works out very well for us. We highly recommend iThink Pet to other pet owners!

My husband and I were so fortunate to find iThink Pet in 2016 when searching for a new cat sitter…read moreon Yelp, after we moved to San Leandro. We had excellent cat sitters for several years (but were moving to a new location where they no longer could serve) so we were very anxious to find the "right fit". The search was over upon meeting Analyn Carino. She was kind, personable and passionate about her business. We also thought it was wonderful this was a family run business where her brother, Jason, would also be working with us. We have found Jason and Analyn's associates to be very attentive to our last minute cat sitting needs and requests. This is one of their greatest strengths, their excellent communication and responsiveness. Daily photos, and daily texts to keep us informed! Wow! When they arrive at our home to watch over Loke, our flame-point short hair Siamese and Mocha, our black medium hair tabby, they work extra hard to ensure we can have peace of mind while we are out of town. From these daily updates, summaries and taking photos of our fur babies to taking in our packages that arrive at our front step as well checking our mail, they are professional, dedicated and easy to work with. We appreciate their concern and gentle treatment of Loke and Mocha, as if they were their own pets, which is one of our top priorities in retaining pet sitting services. We highly recommend Analyn, Jason and the iThinkPets team. If you ever have a question, feel free to reach out to myself through Yelp as we would proudly provide a referral! We welcome questions and happily available to share our own personal positive stories and experiences after working with iThinkPet since 2016. They are wonderful and Loke and Mocha love them like family. Thanks so much Analyn and Jason! We iThinkPet!