Excellent communication and customer experience. New to this and very informative and explained…read moreeverything well ahead of time.

Riley is defiantly the queen of waxing. Only the second time I have ever been waxed, she made me…read morefeel so relaxed. Such a professional. I will be back for sure.

Amanda is amazing! I wouldn't go anywhere else except pro wax center. She is a consummate…read moreprofessional and puts you at ease with her exceptional skills. She also uses state of the art wax which was much easier on my skin. Go see Amanda and you'll never go anywhere else.

Amanda gives the BEST waxes! She made me feel so comfortable during my session. She talked me…read morethrough each step and made sure that she got every single unwanted hair. Her products worked so well with my sensitive skin! She truly goes above and beyond for her clients. I give her a 10/10!!!

Very nice place. A little small. Easy to fine. Very professional and pleasant…read more Cal.ing and timely. Raised my eyes to the sexual harassment form but understand the business requirements. Wonder if the ladies had to sign. I had a Brazilian and butt waxing. I felt welcomed and not weird.

I've been coming to this spa for a while and always trusted the quality because of Janet's…read moreprofessionalism. That's why I booked a Brazilian with Piper, who had the most reviews and came highly recommended. When I arrived, however, I was switched to a different technician without being told in advance. Unfortunately, the service was not done properly. Multiple areas were missed, the technique was rough (including re-waxing the same sensitive area), and I left with significant irritation and bumps. I'm 15 weeks pregnant, and I had chosen this spa specifically because I wanted to feel safe and confident in the provider's experience. I reached out afterward and was offered a "touch-up," but with the irritation I experienced, it didn't feel safe to continue. This was not the level of care or professionalism I expected, and I'm really disappointed given the spa's previous reputation.

This location is a 10 out of 10! My main waxer Shelby is very respectful and does a great job…read morehelping you stay comfortable and informed during your appointment. She is a delight to talk to and gives good advice on products and skincare maintenance. This location has good evening and weekend hours for those last minute touch ups too. The center is cleaned regularly and will never hesitate to wipe anything down for your comfort. For accessibility the parking lot is shared with multiple businesses so the handicap parking is limited and it is the only convenient ramp to get on the sidewalk as you will have your go further down the sidewalk to avoid steps. The center is very bright and well lit too. Best tip: get the wax passes for those areas that grow really fast.

Sam is amazing, knowledgeable an super sweet. I've been coming here for years an always have a…read moregreat experience. 10/10

I had a micro needling session with Kristen one week ago. The entire experience was great. Kristen…read moreknows what she's doing. I can already see the difference in my face. My skin is tighter and my pores are smaller. Highly recommend!

I just got my first facial from Kristen last week and I am already scheduling again! She is so…read morepersonable and really focuses each session on what she thinks is best for your skin. Her spa is so adorable and makes you feel so relaxed just by walking in. I'm looking forward to going back!

Very nice location/building and great friendly staff. New location so still can improve sugar…read moretechnique including speed and overall efficiency of hair removal. But will be trying the business again in the future.

I had my first sugar wax yesterday, and it was absolutely amazing! Miah was my assistant, and she…read morewas very thorough and thoughtful in her work. I booked a follow-up appointment. I highly recommend!!

My partner and I stopped in to make an appointment, and we were able to fill out paperwork and such…read morethen for an appointment the next week, which was super convenient. On our appointment day, we took advantage of the first wax free. When we arrived, we were greeted kindly and felt welcomed. My partner had all of his information correct in the system, but mine had to be redone, which was a little frustrating. Thankfully, his appointment was first, so at least it wasn't too terrible. My wax, which I had my eyebrows done, was great. I really appreciated the attention to detail on not just wax, but also making them less long and plucking the stragglers well. I also have a piercing, and the care around it was well-appreciated. The room and table was comfortable, and it didn't feel awkward at all. The climate control was perfect too, which i greatly appreciate since many businesses are so cold to me! I definitely think we will be back! We may even sign up for a package deal.

Made an appointment for 10 am on a Sunday. I get an email at 9am "we're excited to meet you". I…read morewalk in and was informed that the waxer wasn't going to be in and the next available wasn't until 11:30. No offer to discount the wax (prices increased by the way). Just an apology and oh well. Gas prices are high and my time is just as valuable. This is exactly why I wax myself.

Very nice people with great attention to detail! Amazing…read moreresults and service! I will definitely be putting this place on the top of my list for getting my nails done in the future.

Wow - This place is a hidden gem. Prices are reasonable and service is outstanding. They do a…read morefantastic job. My nails have never looked better. Everyone is friendly and pleasant in relaxed atmosphere. A+ every time.

It was my first time getting a lash lift. I've gotten a tint before (they didn't offer lifts where…read moreI went) so I had an idea of how this appointment would go. I did have an early appointment and since having never been here before I arrived early so I wouldn't be late. They did open their doors a little early before they actually opened. I didn't want to be that customer/client who tries to get in early so I just waited lol The woman at the front desk was super nice and helped me check in and let me know that Katie would just be a moment while she prepped her station for me. I had been up since 5am and really didn't want to fall asleep because I wanted to know what the process was and what was being done. Small chit chat didn't keep my attention so I did almost fall asleep. The service was fine? I guess? My lashes on the left eye like didn't take? Not sure if it was because of how it was done or the product that was used? The right eye seemed to work fine. I thought maybe I just needed to put on mascara to really see the difference. I followed after care instructions to a tee! Didn't touch, didn't put on make up for over 24 hours, didn't have them touch water, didn't sleep on my face... The next day my left lashes were pretty much flat compared to my right eye. Ugh. I did get a follow up call to see how my lashes were doing but I was at my bridal shower so there was no way I was gonna stop partying to take that call. I did follow up with them that Monday about how they turned out. They said I could come in so they could fix it for me. I thought, oh wow awesome! They asked for a time that would be best. I said it would be cutting it close for 3:45pm since I get off work at 3:30pm but they said they'd still take me if I got there no later than 3:48pm or something. So they put me on the book for a lash lift fix and I get the email to confirm. So that day I was scheduled, I HAUL ASS because I know time is money, only to be told that they wouldn't be able to do anything. What. Why have me drive out there to tell me that? This could've been a phone call. I get they need to see the lashes but... this could've been communicated to me beforehand. I felt like it was such a waste of my time and money. And then I was told I could come back in the recommended 4 weeks, but I'd still have to pay the same amount... lol why would I pay for a service that didn't work the first time? They offered to comp $20 but that was after I asked. It's just shocking they don't stand by their product. I have gotten my hair done at multiple places (I've moved around a lot), nails done at multiple locations and they offer to fix that service and comp it (if there's anything wrong, which is rare but at least it's offered) And those services are much more expensive than a $70 lash lift. It was really shocking. Take what you will from this review, but I will not be coming back.

I've been going for about 8 months now and love the whole experience. They are very professional…read moreand Kiana does an amazing job every time.

I came to Emily to get a facial and fix my brows, and she did a wonderful job! My skin cleared up…read morewithin one week of my appointment and I got so many compliments on my eyebrows.