Normally I would agree with the previous reviews, as I've been coming here for about 2 years now (though I live 2 hours away), but I was treated so poorly yesterday and felt completely disrespected, that I left in tears. I had a gel manicure 2 days ago that was unsatisfactory (Ben normally does my nails but he was off and I needed them done for an upcoming performance) My nails were cut shorter than I had requested, they were filed in inconsistent shapes, the polishing of my nails was off, then the gel polish came off less than an hour after I had left. I did not immediately go back because I needed to be back at home by a certain time and I had a 2 hour drive; but I called. I was told that I could come back. I explained that I was headed home and would need to come back in a couple days. I called to see if I could get an appointment with Ben but he wasn't available until later, so I just decided to stop by; as I just wanted a repolish. I signed in was told to pick a polish then was directed to a seat. The technician explained that something must've have happened with the gel light; I just politely listened. She started the gel removal process then got up and left to work on someone who had walked in. The young lady who did my nails 2 days ago, came over to repaint my nails, and I politely asked if I could wait for the lady who started my nails. Next thing I know, there was conversation in their language and I felt the not-so-nice looks at me. I sat and I sat. Others came in and were attended to as they made me wait with the tin foil wrapped around my fingers. Finally, another lady came and sat to do my nails. I felt she was irritated with me and didn't want to polish my nails (and the sad part is that I think she might be the manager). She started to roughly scrape the polish off my nails. It hurt. I asked her if she was ok. In a rude and irritated voice, she said she was tired. As she roughly did my nails, I stayed calm and continued to try and make pleasant conversation, again asking if she had any days off coming soon, and again if she was ok. I was given a scowl and then she angrily and sarcastically but quietly said and said, "I don't have to do your nails! You can just sit and wait for Ben!!!" as she continued to hurt my nails on purpose. I stayed calm. I didn't make a scene. I just left. I'm still confused and very hurt over the incident. I did nothing to deserve the disrespect and treatment I received. Their young nail tech messed up my nails and all I wanted was a repolish. I never should have left in tears for something so simple. Needlesstosay, I'll never return. Polite, kind and good tipping customers, BE WARE. And yes, I am African-American. Now add THAT to what I said..... read more