I had a micro needling session with Kristen one week ago. The entire experience was great. Kristen…read moreknows what she's doing. I can already see the difference in my face. My skin is tighter and my pores are smaller. Highly recommend!

I just got my first facial from Kristen last week and I am already scheduling again! She is so…read morepersonable and really focuses each session on what she thinks is best for your skin. Her spa is so adorable and makes you feel so relaxed just by walking in. I'm looking forward to going back!

Very nice place. A little small. Easy to fine. Very professional and pleasant…read more Cal.ing and timely. Raised my eyes to the sexual harassment form but understand the business requirements. Wonder if the ladies had to sign. I had a Brazilian and butt waxing. I felt welcomed and not weird.

I've been coming to this spa for a while and always trusted the quality because of Janet's…read moreprofessionalism. That's why I booked a Brazilian with Piper, who had the most reviews and came highly recommended. When I arrived, however, I was switched to a different technician without being told in advance. Unfortunately, the service was not done properly. Multiple areas were missed, the technique was rough (including re-waxing the same sensitive area), and I left with significant irritation and bumps. I'm 15 weeks pregnant, and I had chosen this spa specifically because I wanted to feel safe and confident in the provider's experience. I reached out afterward and was offered a "touch-up," but with the irritation I experienced, it didn't feel safe to continue. This was not the level of care or professionalism I expected, and I'm really disappointed given the spa's previous reputation.

Amanda is amazing! I wouldn't go anywhere else except pro wax center. She is a consummate…read moreprofessional and puts you at ease with her exceptional skills. She also uses state of the art wax which was much easier on my skin. Go see Amanda and you'll never go anywhere else.

Amanda gives the BEST waxes! She made me feel so comfortable during my session. She talked me…read morethrough each step and made sure that she got every single unwanted hair. Her products worked so well with my sensitive skin! She truly goes above and beyond for her clients. I give her a 10/10!!!

I walked in and noticed the young lady at the front desk was on her phone and did not acknowledge…read moreme when I entered. I asked if there were any available appointments, and without checking, she stated they were fully booked. However, when I looked on the website, several appointments were available. I booked one immediately and walked back in. Although I had to wait about 30 minutes, no other customers came in for appointments during that time, which made the "fully booked" response confusing. I do want to highlight that my waxologist, Frankie, was wonderful. She was friendly, professional, attentive, and took the time to discuss my preferences and make sure I was happy with my brows. Frankie provided excellent customer service and did a great job. I also want to mention that Monica previously did an excellent job as a receptionist. She was always welcoming and made customers feel valued. If the goal is to encourage repeat business, I would recommend ensuring front desk staff greet customers warmly and avoid being on personal phones while guests are entering the business. A friendly first impression makes a big difference. The service from Frankie was the reason this visit ended on a positive note.

I usually do sugar waxing, but I came here since I was in the are for a brazilian June 25. I…read morebelieve my wax specialist name was Kit. First red flag: she said "all done" but there was still visible hair. I asked her to remove the hair, but she still left hair on my left labia and butt strip area. I let it go since I don't like to argue and I don't like when people act dumb. When the inflammation went away, I notice darken burned areas in the directions she placed the wax. I called and was told I would be contacted by the manager but wasn't contacted. Now I am frustrated and will have to escalate.

Not open on a Tuesday I was able to leave a voice mail but maybe since they say appointments only…read moremeans they shop isn't always available. Which is uncool

Traci did eyebrow tinting for me before my wedding, and I couldn't have been more pleased with the…read moreresults! She took her time to make sure the shape and size looked natural (and not at all overdone!). Her warmth and friendly demeanor made me feel at ease and made the whole experience more enjoyable! I will definitely be back

This was such a relaxing experience! It was so quiet and relaxing. The survey you fill out prior…read moreasking if you want quiet or small talk; which I really liked. I received a facial as a gift and I will definitely be going back. My esthetician was so smart and caring. She talked me through every step. I am excited to return

I received a gift certificate to skinspa so I stopped by for a custom facial after work. They were…read moreso friendly and check in was a breeze if you complete their forms ahead of your appointment. The facial room was really relaxing and the whole experience had me feeling really refreshed. They were non-judgmental if you're like me and don't have a 10-step skincare routine because life gets in the way. If you're looking for a new place to get your facials this is a great option.

Very nice location/building and great friendly staff. New location so still can improve sugar…read moretechnique including speed and overall efficiency of hair removal. But will be trying the business again in the future.

I had my first sugar wax yesterday, and it was absolutely amazing! Miah was my assistant, and she…read morewas very thorough and thoughtful in her work. I booked a follow-up appointment. I highly recommend!!

I wish I had a before-and-after photo to show how much Abby Lauren transformed my hair! I…read moreoriginally went somewhere else for highlights and walked into Lalo with bleached, broken hair. I have naturally dark hair with dark root touch-ups, and at that point it was a mix of orange, brassy highlights and multiple tones. Abby Lauren and Bobby explained that I basically had 3-4 different colors in my hair -- some highlights had been toned, others hadn't. Instead of lightening it further and risking more damage, they focused on restoring my hair's health. They added some beautiful money pieces, recommended an emergency treatment, and gave me a much-needed haircut. My hair had so much breakage it looked like a little rat tail, but the cut completely transformed it! After the treatment, my hair felt thicker, stronger, and healthier. And can we talk about the vibe? The energy in the salon is amazing -- everyone is upbeat, the music is great, and you can even sip on a cocktail while you get your hair done. It's truly such a fun, feel-good experience from start to finish. I'm so happy to have found a salon that not only cares about hair health but makes you feel fabulous while you're there.

Lalo Salon is warm cozy and inviting with such a friendly staff. Lilly is outstanding. She knew…read moreexactly what I wanted with color and style. She is amazing and I can't wait to go back with all the fun ideas we have for my hair. It's a great place!