I called early in the morning to make a first customer appointment and was disappointed to learn by…read morethe receptionist that in order to make that first appointment, I was required to put a card into n file or a down payment of $25 to hold that appointment. I explain that I had a personal policy of not putting any credit cards on file due to identity theft concerns and that I was willing to come in later with a cash deposit if necessary but was not happy with the policy. I received a call on my voicemail about 10 minutes later from the owner stating that they canceled my appointment until they received deposit. I checked their website again and it states that they except walk in appointments, which does not require, any form of deposit or appointment at all so I'm confused as to why this policy is even in place for a new customer. First impressions matter and I just didn't feel the love. Single Star.

Kelsey has colored and cut my hair at least 4 times this past year. They also offer facial…read more(bow/lip) waxing service. Her service and personality make her a joy to visit with. The entire staff is very friendly and outgoing. The shop is very well decorated and very clean. I've never left disappointed in my cut/color/style. The prices here are much less than the shop I used to frequent. I am so happy I found this place!

I went to Loc Symmetry this past Sunday, October 31, 2021 for the first time, but it definitely…read morewon't be my last time! They performed a miracle on my SisterLocs. Since moving to Southern Illinois, I have had a few bad experiences previously that led to my grid being messed up and my locs combined in places where they shouldn't be. Honestly, I was so devastated that I was actually considering cutting my hair and starting over. Thank goodness for Cherrelle! Cherrelle was able to take her time and work her magic! She artfully corrected as many of the mistakes done by others as she could, explaining what she was doing (and apologizing if she thought she caused me pain--she didn't) throughout the process. I posted pictures of the end results below. Check out how clean my grid looks now. I actually have a middle part again and she removed nearly all of the knots and holes that would lead to breakage. Crystal is SisterLocks certified and also certified in Trichology, specializing in hair loss, and Cherrelle has years of experience as a Cosmetologist. The shop itself is beautifully decorated and clean, and the chairs they have for customers are the most comfortable I have ever sat in since I started going to a beauty shop. I mean true luxury for the booty! In addition to providing hair services, Loc Symmetry offers training at their Grid Academy, where student can "Learn to Earn" and become entrepreneurs themselves in the hair industry. Women helping others is always inspiring! Posh Cosmetics, LLC, another woman-owned business is also located at this address. As I was getting my hair done, I watched several women walk in the door pretty, and walk out the door GLAMMED after having their makeup done by Posh Cosmetics. When I tell you I am grateful to have found this shop, I ain't lying. It doesn't matter that Loc Symmetry is two hours away, it's worth the drive every six weeks. I can see why they have other customers willing to commute from further away. Co-owners Crystal and Cherrelle have great business sense, experienced and talented hands, wonderful customer service, and delightful personalities. I highly recommend this local, woman-owned, minority business. When you go by tell them Kindra sent ya!

If you are a transfer client and looking for a place to call home for future retightening, I DO NOT…read morerecommend this establishment. I had a consultation with Crystal and trusted my hair was in good hands. I will keep this review short but will add that if you paid ALOT of money for you sisterlock installation and value your grid pattern as well as your lock count, then I wouldn't go here!!

One of my locs was on life support. Even in an emergency situation Trina brought it back to life!…read moreI'm talking resuscitation and all. She is a real Surgeon!!

Donna Dalton is an amazing artist with hair, she has been perfecting her craft for more than 30…read moreyears. Everyone in her beautiful salon is set to a high degree of experience and do an amazing job. When you walk in you are greeted like family. I know many families that have been going to Donna @ Shear-Ex- Salon Ce for many years and they will tell you the same. Donna Dalton will always have my respect and patronage in her degree of perfection.

This was a much less than pleasant experience. The " owner" of this salon was very out of control…read moreand loud as she over reacted to kiss just acting like kids as they waited. I wasn't too impressed with my services, and this completely convinced me not to give this salon a second chance.

Amanda is a miracle worker. My hair was ruined by another so called stylist at another salon…read more This was 3 weeks before my wedding and I was very upset. She offered to help and she did. She did my hair for my bridal shower and I never got so many compliments. She also was nice enough to come to my hotel room to style for my wedding day. She was an answer to my prayers she did a wonderful job. This salon is awesome.

I have been coming here for years. Andrea does the most amazing job. I have natural curls and lots…read moreof freeze to deal with and she always does great haircut for me and my hair looks beautiful! I will be back of course!

Stephanie is wonderful! She cuts my hair just the way I like, every time! She has a great…read morepersonality and gives very good restaurant recommendations

I had the best appointment with Savannah Wood! My hair has literally never looked healthier and the…read moreshine treatment is life changing! Would highly recommend!

Always a great experience. Savvi is my stylist- she is friendly, cuts my hair beautifully and I can…read morecertainly recommend her services. Salon is small but well appointed and clean & bright.

Gina did a great job. She also kept my file alive for years so I didn't lose the packages I had…read morepurchased like some places would do. I really appreciated that even though I still have not used them all. For this reason alone, I would go back because I think it's an honest business practice and I appreciate that and the quality of service.

Great hair cut AND she showed me my hair is curley in the…read moreback and at the base, NO ONE has ever told me or showed me it!!!!!!!!!! Bad me, I think her name started with an E.