This company is horrible. They're overpriced. They sneak in different kinds of shit and they blow…read moreup what they sent to your insurance company and they're just not worth it. Horrible customer service I would never use them again.

My first time at this store and my experience was positive and more than I expected. My good friend…read moreis a middle school teacher and her students and school are putting on a theater event. I went looking for 50's and 20's clothes. After finding two things I was considering, Costume Christy jumped in and found me 5 great items. She also gave me a discount because its for students doing theater. I was SO excited to send my friend pics of the finds!

I enjoy coming in early in the morning and it feels safe to be here at that time. It was very clean…read moreand very affordable. People that work here are very friendly and happy to help you.

The manager, Rod messed up a refund, then when I went to the store to return my rental he wouldn't…read morecome out to help me, made me wait 5 mins then came out and pretended I didn't exist. When I told him what was going on (didnt refund the correct amount and charged me for items I didn't need). He became upset, raised his voice, cursed, refused to help me, told me to call customer service but then wouldn't give me the number, i kept repeating to just do my refund so i can leave. He laughed at me then called 911 and exaggerated the entire situation to try and get me arrested. Luckily for me I recorded the entire interaction. I'm going to request a copy of the 911 call, the police body cams and I'm going to send that all to their corporate office with my video. I have never been treated so poorly. Thank you Men's Warehouse for ruining our wedding experience. Thank you Chico PD for your help in controlling this out of control manager.

Karli was super nice she helped me try on the corset dresses, laced it all up for me and even took…read moremany photos! I had a blast!!! I feel super beautiful in these dresses, I will definitely come here again!!!! High quality, highly recommended

Really great place it's hard to find anything around town I'm glad I heard of them through a friend…read morethey helped me out with a tuxedo I received it fast and great assistance! Really great quality things they also helped me out w my sons birthday I recommend big time all the people there are amazing!

I was feeling really discouraged finding a wedding dress until I have always elegant. From the…read moremoment I made my initial appt to when I picked up my dress they were incredible to work with. Beckah was my initial stylist and I absolutely adored her. She made me feel so comfortable and at ease during my appt. And now that my wedding has happened I can finally share photos of my dress. If you're reading this debating booking an appt with them do yourself a favor and do it.

I cannot say enough wonderful things about Bekah! I came in on a serious time crunch trying to find…read moremy wedding dress, and she truly made what could have been a stressful experience feel seamless and special. Bekah was patient, attentive, and genuinely listened to what I wanted. She pulled the most beautiful dresses, offered thoughtful guidance, and made me feel confident every step of the way. Her kindness, expertise, and calm presence were exactly what I needed, and because of her, I found the dress in record time. I am beyond grateful for her help and would recommend Bekah to any bride looking for an exceptional, personalized experience.

WOW. Maritza from AA Alterations out did my expectations for bridal alterations. I came to her with…read moreno vocabulary of alterations and broke down what I liked and did not like. I lost 30+ pounds in the time that she altered my dress and she altered it 3x leading up to the day to account for that and ensure it fit beautifully. Her overall personality and passion for the industry truly shines through in her work and for all the work I had done on this very heavy, multi layered, beaded dress.. it was still within my budget. The quality of the work, the service, the communication, the price, everything was spectacular. I was always looming forward to my next appointment to get to see Maritza and prance around her store like a princess. She became part of my journey bery quickly and I wouldn't have looked as beautiful without her Highly recommend for ball gowns, waist reduction with beading, tulle removal, bustle and hem.

I had such a great experience coming here. I arrived a little before the seamstress was in (before…read morethe posted opening time) and was allowed to get changed so I could be on my way quickly. It was quick to get fitted and my bridesmaid dress was ready within a week. Very reasonable price and they even offered to come help me into my car because I had my baby at pickup.

We had a great experience with a tux rental with Marcus…read more Heae a very user friendly employee and offered me more help than Ive had in years for a suit rental. The selection was great too. It was an excellent experience thanks to Marcus and we hope the owners see what a treasure he is in customer service and compensate him for his experience and EXCELLENT CUSTOMER SERVICE.

Tuxedo Den was AMAZING !! We went for our wedding to pick out a rental for the groom and groomsmen…read moreand let me tell you it was fantastic. The staff was incredibly helpful, allowed me to ask all the questions I needed and also gave advice on certain elements to make the event more the vibe I was going for which was Formal. We ended up renting 6 suits from this company and they turned out amazing. The entire rental comes with everything you need for that day including socks and cuff links. The pick up process was extremely easy as well, just walk in and there is a bag with your name attached ready for you whenever you there. I also don't know if this is common knowledge but there is a deal if you purchase enough rentals one becomes free ! The total ended up being very reasonable with the purchase of 5 suits, it was less then what you would get anywhere else and we tried different places before we settled on Tuxedo Den. I would 100% recommend coming here for your rentals for your wedding or any other event!

The owner of this shop was extremely rude. When I entered the store I was on my phone and she…read moreaggressively approached and questioned my daughter about what we were shopping for. My daughter politely said 'I need to wait for my mom' and the owner continued to badger her and ask her what we were shopping for. Once I got off the phone, the tone she was using with me made me feel like I was interrupting her and I was the only one in the shop. It's disappointing because when you try to support small businesses and you get this kind of service it makes you run right back to big department stores. Do not recommend.

Thanks Lori for being so awesome and helping me find a dress for the wedding I have to attend. She…read moresaved me as I need a dress very quickly and she was able to send it to my place in San Francisco. Yes I know I could have shopped in San Francisco but I didn't have the time and I was in Redding. She has the heart of gold and totally willing to help you out! Great selection and a great price! Thanks again!!!!

First off I hate shopping for or buying clothes.i needed a suit for an upcoming wedding and had…read morebought one at MW several years ago. This place is always awesome . I made an appointment with Tracy. I picked out a suit I liked and he took it from there. He pulled out several shirts and ties that would all go together and measured me up for alterations. The alterations took less than a week.

Markie (hopefully that's how it's spelled) has been so helpful both times my fiancé and I have come…read morein for a suit fitting. She kept my 3 year old entertained when I was about to pull out my own hair! I couldn't speak more highly of her positive attitude, what an asset! Everyone was super helpful.

Bought my wedding dress here. Such a great price and the woman helping me was so nice and helpful…read more Dress arrived in the time promised and was perfect.

I came here yesterday and received the worst costumer service ever! I was looking around with my…read morefriends, and I was genuinely considering coming back at a later time in order to find me a prom dress for this year when the man who was behind the counter comes up to us while we were looking at a body necklace and states "You can't afford this" and while I thought he was joking around and responded with haha it must be millions right, and he proceeds to say that no it's 195 dollars so unless I have 200 dollars then I can't afford and, I insist that this man is joking and I ask him for the price of a dress that caught my eye and he looks and me and walks away and ignores me. I am sad because I was genuinely looking forward to buying a dress here but a business like this does not deserve my money!!

Wow amazing how people can lie lie lie so easily!! My husband bought a suit the first part of…read moreOctober 2025 at Tuxedo Den in Redding Ca. the manager at the time was a women and she said if you ever need to bring it in to be pressed just bring it in anytime , we asked her even if it's next year? She said yes if it got wrinkly from our event just bring it in when he's going to need to wear it again and they will press it. So we just took it in to get it pressed they said oh no you have to take it to the cleaners to do that! We knew they were lying at the time but thought we would try it. I don't like lying and I don't like being lied to so we won't be ever going back there again. I can't take my business somewhere I don't trust.

I get married on June 7th and Debbie has been an absolute doll to work with! She knew exactly what…read moremy dress needed to fulfill my needs as soon as I put it on. She's the best and has made me so so excited to wear my dress all night for my wedding!!