I was searching for affordable massages and this place looked decent enough and had good reviews. I then called to make an appointment for today itself and was there within the hour. Thankfully I speak mandarin so communication is not an issue, instead it helps a lot. I asked her about the prices as I wasn't sure if the pictures that someone posted in regards to price was updated. It is not. I posted a picture of the updated pricing sheet. So I got the 60mins for $40. It was past 1pm and I was in dire need of a massage as I've been aching for weeks now and just need to relief all the tension so I went for it either ways. Janie was my masseuse. At first she was light handed and I usually like my massage with a lot of pressure as I have A LOT of knots in my body from weightlifting. She then adjusted the pressure to fit my request and I was relaxed. 60mins went by just like that. I would definitely opt for the 90mins next time or coming in between 10am-1pm for their current promotion of $30 for an hour of full body massage. ***FYI for those who knows about "gua sha" (a type of holistic Chinese therapy like cupping, but they scrape out toxins in your body and will leave red marks; it sounds scary but it's good for your body to eliminate toxins and knots), I asked them if they had it and they do. They just don't offer it on the menu as it isn't popular in the States. Nonetheless, they charge $1/min for gua sha. *** Hope this review helps! I'm definitely coming back here for my next massage :) I'm feeling relaxed and normal again, not in pain from all the tension everywhere in my body. read more

JX Massage - New prices. 10/10/18 - Beauty & Spas Near Me - Santa Ana, California

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RIPPED OFF! DO NOT COME! I bought a Groupon and they said it's not available for Groupon I told her I already bought it and they have to let me get my massage. She said they don't do Groupon anymore. I told her that bs she told me the same thing as she did other people again only cash WTF and now I can't even get my money back only Grouponbucks I'm so mad! DO NOT COME! read more

Total BS. Called to make appointment with Groupon. They want cash. I advised I have a coupon need appointment lady sz only time for Groupon is Friday am. She sz give me cash and have appointment. I say have coupon. I guess I screwed. Can't go Friday AM, can't get appointment I want, Groupon sz no trade because I looked at coupon, no refund , I waited too long. read more

CUSTOMER SERVICE IS HORRIBLE!!!! I bought a Groupon for my friends and I a year ago and have not been able to use it because of Covid. They extended the Groupon as necessary, but it expires this week. I called on Friday for a Sunday afternoon appt., and they wouldn't book me then. I was told to call on Sunday for it. I did. I was told the appointments were booked already, but we could come in an hour. I asked why I was told to call on Sunday, when I was ready to book Friday. They said they didn't know why, but because we paid Groupon prices, they wouldn't give us an afternoon appointment... ever. No matter what day we ask for. Cancelled Groupon giving our business and tip to another massage business. Repeat: CUSTOMER SERVICE IS HORRIBLE!!!!!! read more

Decided to try out this massage spa, after I found them on a search. So glad I did. Good location and had lots of parking. My legs were killing me from a hike over the weekend with my friends. They had a special for body and foot massage. Very professional staff that understood what I needed the minute I walked in it seems. One of the ladies started to work on my neck and back muscles because I was having extreme pain the day before. The other massage therapist worked on my legs. I felt I was like in heaven after the 1 hour session. Never felt rushed and both therapists were kind enough to ask if any where else they needed to concentrate on. I kindly declined and left them a good tip, they totally deserved it. read more

Came here with a Groupon deal for $40. I prefer Thai massage but this place was nice for the price. Didn't get the best massage ever and was and the foot bath in the beginning was a-ok. I'd recommend this place if you're looking to relax at a good price during the weekday. read more

Booked an appointment, got in for the 60 minute massage. My back was hurting and decided to come here for the deep tissue massage hoping it would cure some of my problems I have been having for a week or so. Very glad I did, the massage therapist named lisa was great. She understood the pain level I was having on and took care of it within the hour. Definitely left relaxed and will repeat. Hoping to replace my usual therapist at my other goto place. The hot stone treatment is so relaxing and healing of my back at the same time. read more

The massage felt like more of a rub down than a massage and the masseuse kept leaving me to answer the phone and handle other customers... would not recommend read more

Let's start off with if I can leave this business zero stars I would. I should have read the reviews here as well I purchased a Groupon and then I called them to make an appointment and they said sure we have availability then the minute I mentioned the Groupon they state that we are completely booked. Then they tell me if you want to come pay cash for the same price as the Groupon we will except you which does not make sense you either have availability or you don't. I do not recommend anybody to support this business as that is very highly unprofessional I hope that they get removed from Groupon it saves people a headache from trying to make an appointment for something that they are advertising yet will not fulfill. STAY AWAY!!!!!! read more

I have been going there for a while. They had tried before to deny my punch card for the store credit. Today, was the last time I had it, since I called two days ago about it being accepted. Do not go here! I will be giving my money elsewhere now. read more

Called today to see if they had availability. They said yes and that they woul take the Groupon price at the facility with card or cash. I arrive for my appointment and try to show that I have a coupon code with Groupon so the payment is even lower. The person at the front then tells me we aren't doing the full body massage because of covid. WHY would you tell me to come in when I asked for the full body massage over the phone and you said nothing about not doing the full body? read more

Got a Groupon and have been trying to go for almost a year. They never answer their phones. The voicemail says that it's not set up. Thought maybe it was due to covid, but apparently they are open if you walk in and talk to them. What kind of scam is this place. DO NOT GET A GROUPON FROM OR VISIT THEM. read more

This place clearly says by Appointment only. So I took appointment two days ago. When I showed up at the appointment time, I was told "40 minute wait, you want to wait or go?". When I reminded them abt having taken my name and phone number when they gave me appointment, why didn't they inform me earlier about it? Once again, same answer - "you want to wait or go?". At most service-oriented places, one offers some incentive for this type of delay without prior notification. I was not offered any. Clearly, unprofessional behavior. 3 stars for the combo massage that was ok. read more

Very glad that I found them in yelp. Staff is helpful and understanding the needs of their clients that's for sure. My legs and shoulders were killing me after a routine workout session recently. Jennifer answered the phone and set up an 1 hour visit for me to come in for a deep tissue massage. Boy was I glad I did. Place is clean and had my own private room. Extremely peaceful and quiet environment with nice background music. Started on my shoulders. Ended up walking on my back which I was skeptic at first. If you never tried that before, I highly recommend it. All in all it was a good experience and definitely will be back soon. read more

Loved this place! I took away one star because the language barrier made it a little difficult at times to explain what I wanted or to inform them of something or even ask a question. Initially, I made an appointment for 5 of us to which they agreed and said they could accommodate. Unfortunately, when we got there, they said they could only take 4 of us. I made the appointment at 12:00pm for 1:00pm. Why did they now say they could only take four of us? I figured it out. When a customer went to pay, I heard him say that he started his massage at 12:30pm (he must've been trying to say that they didn't give him a whole hour worth because I heard him trying to explain something to them before he left the massage area which are blocked off by curtains only). He must've walked in with no appointment, and they took his business; and now they were one man short for our party of 5. Oh well! The massage overall was good! This place is new so it's clean. Affordable prices too! 19.99 for a one-hour foot massage that includes arms, neck, head, shoulders, and back. I prefer most of the time spent on my legs/calves and feet with a little time on my back. I liked that they gave us the full hour. Our appointment was set for 1pm. We got there a few mins past 1pm, 1:02Pm to be exact. By the time we paid, they got us situated, filled the buckets of hot water for our feet, we started more around 1:15pm. I thought, 'surely they would start our hour from there and not 1pm,' which wouldn't be totally surprising since out appointment was made for 1pm. Thankfully, they gave us a full hour and ended our session at 2:15pm. They were really nice aside from the language barrier. They offered a cup of water and candy at the end. We went again a few days later! The second time was even better than the first. The girl I had did such a great job, I was mildly snoring...LOL! Overall, great value! I would come often if I lived nearby. I wish we had places like this in Hawaii...can't find anything near $20/hr. for such a massage! read more

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Very friendly staff and great massages! Clean and calming environment. Masseuse surprise me with their a strength, definitely coming back to get these knots out. read more

I find it interesting that the only people complaining are those who buy GROUPON passes. Why waste your time buying a GROUPON as this place will except the same amount in cash WITHOUT any restrictions! These women work hard to make a living and make you feel good. Buying GROUPON only puts about half of the money into their pockets. If this were my business I would only allow GROUPON users 2 days a week between 10-2. That being said, I have not been to this location in a while as I don't live in the area. However, I am glad I did come back. There are a couple of new faces. The girls are much younger and have exceptional experience in Comprehensive Massage techniques for the lower back and shoulders. Another factor that I love about this place are their prices and their commitment to a safe and clean environment. . Where else can you go and get an amazing 1 hour full body massage for $45.00 in Orange County? Now that they are opened everyday, I will be coming back at least twice a month! read more

Ok not one to leave yelp reviews but.. I walked in for a 60 minute massage. She told me she could only do 30 minutes for $40... first red flag.. then she takes my $50 bill and doesn't give me change... had to ask her to give me my ten dollars back. Then she rubs me for about 15 minutes walking in an out the whole time. Horrible massage very inconsistent technique and my back hurt more than when I walked in. Then she says done after she's only spend 15 minutes of actually working on me. I get dressed and she stands at the exit and says "No tip?" I just started laughing telling her the experience was horrible and she didn't give me a full 30 minutes and she rudely says " want 5 more " like are you f ing kidding me never returning. Completely unprofessional and horrible quality for a massage. read more

I think the girl that I had was named Ivy. She was very sweet. The facility was clean and calm, and the massage was really nice. I enjoyed the full body and foot massage with hot stones. She could have used a little more pressure, but all in all I left feeling way better! read more

Stopped by today not wanting to go to my regular place in Westminster and I gotta say it was pretty disappointing. I was seen right away and after asking for a 60 minute private room and male masseur. I prefer them over female as they have a natural harder massage by sheer body weight without trying too hard to spot pressure. After I asked for a male the woman up front called for the dude who was napping and then came up to the front. They started talking and pointing in Korean or whatever language then he kept pointing and the woman asked me a question which I couldn't understand and I was like "Im sorry I don't understand" and she's like "he wants to know why you want man" to which I said "because I prefer the pressure when massaging is all" they again started going back and forth and finally she was like "women are strong too" I'm like yes of course; I know. This is just what I prefer. They talked again and he walked away and she led me to my room and she started massaging me. Not what I had paid for but at this point I was over it. Note that this has nothing to do with wanting anything crazy other than a harder pressure massage. The woman massaging me was WAY TOO rough I guess trying to make up for the "women are strong" Comment but her idea of being strong was Jamming her elbow in my shoulder blade and rib cage which hurt more than it did soothe! lol I told her several times to stop digging her elbow in my body but apparently she didn't. Understand. She also dug her elbow on my arms and legs which where very sore from working out. If you want to have an elbow dug into your ribcage and be felt feeling dirty for requesting a gender form massage then go here and pay 41.00 for a massage plus the inevitable tip they demand whether they did a good job or not. read more

Came in after booking a 1130 massage, I was not seen until almost 12 and everyone just kept staring at me smiling whenever I would ask what was going on. No one told me to wait, they just greeted me and walked in the back. Very weird. They then kept insisting that I pay first and I kept refusing for I needed to tip on the card I was paying with and I'm not going to tip before the message, or else they're not going to like my tip very much. Multiple people walked in while I was not ready and under the sheet to hand me my receipt, and it was very uncomfortable. There are only sheets over doors no actual doors. I ended up just getting dressed and leaving instead of getting a massage! BEWARE! Stay away from this weird place. Not worth the ten dollar discount they offer!!! read more

HORRIBLE! I called a few days ahead to make an appointment. As I was 10 mins away from arriving for my appt this place calls me to RESCHEDULE because they are too busy!? Correct me if I'm wrong, but isn't this WHY we make appts to ensure we have a reserved spot? I can only assume they were busy because they were just taking walk ins! This was very unprofessional and a waste of my time!!! DO NOT COME HERE, YOUR SPOT IS NOT GUARANTEED EVEN WITH AN APPOINTMENT! read more

Groupon gave me $10 to use and I also had a $10 giftcard so I was able to get the 70 minute massage for only $12. My masseuse was nice and had very strong hands which I liked because half the time at reflexology places you feel like you're just getting lotion slathered all over your body. You're expected to remove all clothing except for underwear so be aware of that. They also massage your butt which might be uncomfortable for some people. Overall 4 stars because I got a great deal! read more

I greatly enjoyed my experience here. Stopped in on a last minute decision in an attempt to beat rush hour traffic. Got the $20 foot massage. The girl was kind enough to ask if I needed a head and neck massage too. (Not sure if that's part of the package. If it wasn't, it was a great addition.) She then massaged my arms a little bit then my feet. I was then asked to lay on my back and she used her elbows on my back and legs. It felt like heaven on my stressed body. I felt like for the price, I got a great experience. Felt very relaxed at the end of my session. The only thing that was a bit odd was that she asked for the payment upfront. Other than that, I'd be more than happy to stop by again to avoid rush hour traffic. read more

I normally do not leave reviews but I will just because I want to share my experience. I walked in due to shoulder pain and asked for 30 min massage. I arrived at 2:50pm but she didn't start on me until about 2:56pm then she ended early at 3:15pm. She asked me to pay $40 plus $2 for using card before she took me in so I did however As I walked out after I changed into my clothes at 3:20pm she demanded for me to pay her tip. I then told her that I only have card and no cash and didn't want to get charged $2 again. She then gave me attitude and ranted about how I NEEDED to pay her now! She was rude so I was rude back. I busted my phone out and showed her how she cut my time by 10 min and that wasnt fair but I wasnt going to make a big deal like her. She pointed at the camera and I was like ok.. cool. Asked her to show me the cameras and If she can prove to me that I was in the massage room for 30 min then Id pay her a fat tip. She said its okay then i said no show me i want to see because i know im right and you are lying. She didn't want to she said its okay in an attitude so i left. PS: my shoulder pain is still there and on top of that she gave me a headache. I am nice but I have a bad attitude. No ethics and morals whats so ever so plz do not come here... read more

Judy is the best, in 60 mins she hits every spot imaginable, I highly recommend this place.

I live nearby and finally after a few months of this place being open, I thought I'd give it a try. I also had a coupon from a neighborhood mailer. Pros: Seemed clean, good hands, nice workers, ok prices. Cons: typical but, the gentleman that massaged me also checked me in at the front desk. He would stop and run up to the reception area to whomever came through the door. This happened 3 times total. I didn't care so much for the two step process- this being that he started me out in a common area and then had me go into a tiny curtained-off room for the second portion. Walls are a bit thin and you can hear people from the other business next door. Limited English which really isn't a con for me, but he sure knew how to ASK for a tip. I kindly mentioned to him that the tip was left in the room ;) happy he was. I just thought that was kinda rude. All in all, I will go back because I have one more coupon lol. After that, I will try another place down the street as there are at least 4 within a mile or less than this one. read more

I purchased 70 mins massage from groupon for $32 which I thought it is really a good deal. But when I made appointment they told me there is mandatory gratuity for $30！But it didn't indicate in the website or in the detail of the service...And I already click the voucher in groupon so technically I cant get return！Fortunately groupon give me refund. read more

Hidden Gem in Santa Ana!! Bought a 70 minute massage with hot stones. Great value. They'll also price match what's on Groupon! You can buy directly from them just let them know the price on Groupon. They did the whole 70 minutes, other places skim on time! Massaged all my tension in my back and lower back. They knew the areas I needed more work on. I didn't even tell them. I was impressed, can't wait to go back. Sadly, the woman that worked on me is going back to school so I won't see her again. read more

Been here twice. The first time I got one-hour massage for $40. It was really good! I actually felt the stiffness was relieved a lot. The second time I did the $30 discount from yelp check in. I think they assign less experienced people for the discounted plan. It was still good, considering how much they cover within 50 min. But I would still pay 10-20 extra to have the massage I got in the first visit read more

Best deep massage ever . Ask for a room though because it is definitky not relaxing being in the middle of the place hearing them talk back and forth and whisper constantky . I have had massages in the room that were the best ever . One time I took my husband and they put us in the middle of the place without being in a room and i wasn't able to relax because they talk and walk around a lot more read more

Amazing! So through. Really work on your muscles. Felt so relaxed after. Clean area. It may not be as glamorous as the $200 places but the quality is and that's all that matters. I definitely want to make it a monthly visit. read more

I had so much pain and spasm in my back and Tia was so good!!! I was a different person when I left there and she was very professional and kind and I will come back to her again and again!!! Thank you Tia, you are the best! read more

Found this parlor off Groupon and got their 70minute foot & body massage. The lady asked how much pressure I wanted and checked in with me throughout. Nice facial to start while my feet soaked. Foot rub was great. She was strong and gave me what I wanted. Very pleased! Massage tables weren't the best but the massage was fantastic. read more

The massage was amazing! However, when my wife proceeded to give the massage therapists their tips they hovered over her as she went through her wallet. We always tip after our massages but it's very uncomfortable to bare witness to this. We will go back but we might have the tip ready in an envelope or something prior! read more

Great prices and really good service. I took a chance on their grand opening and will be a regular now. read more

Attempted to use my Groupon for the evening that I had already purchased for two people. The lady kept telling me she would only accept it in the morning because they were busy in the evenings but they would accept cash in the evenings. Do not use them. Bad service read more

Great place. Very clean, friendly staff. Judy is very detailed and takes her time. I would recommend her.

Old, dirty, stinky place. Horrible communication (limited & poor broken English at best) which can cause misunderstandings and frustrations. They refused to accept my Groupon until my next visit (for no logical or justified reason) so I left and had to get a refund from Groupon. read more

Worst massage experience ever. I didn't have really high expectations for a cheap massage on a Friday night in Santa Ana but I was hoping for the best. The woman who massaged me clearly didn't know what she was doing. At one point, she was pressing on my head like she wanted to make my head explode! I told her that didn't feel good so she stopped and then proceeded to tap on my head. I told her to stop that too. I was the only female customer and there was a whole lot of giggling going on in the private rooms w/ male customers. I was really grossed out and just wanted to leave. Also, all the women (including mine) would have to stop massaging their customer to run and answer the phone constantly! Unreal. Overall, a poor experience with a woman whose main talent is clearly not massage. Save your time and money and go elsewhere. read more