Fantastic efficient service! We had two different quotes - the first didn't bother to go under the house but gave us a quote for $2k higher than Justice. Brad from Justice Plumbing climbed under the house, took measurements and gave us the quote we went with. They showed up on time, did the project over the course of two days and completely repiped our home. They came in UNDER budget and gave us additional input on future mods that we may need. I started using Justice plumbing many years ago when they first opened for service - and they came through with consistent affordable service AGAIN! Highly recommend this company! read more

They stated a $95 service call fee and diagnosis would be determined. They came to give a repair extimate on a Rennai tankless water heater. They arrived on schedule, called Rennai and talked for a while. The service rep stated he would get a parts lists and labor estimate to me soon. I never got anything from them except a $350.00. Nothing was fixed or serviced. 1 month later, I called and talked to management apparently my case flip through the cracks. I called Rinnai multiple times and got resolution myself. I think they intend to do well but I fell through the crack. I called the office to let them know they're failure to communicate. Sounds like they want to make up for before... I'm always willing to give a second chance. read more

I called with a questionable slab leak . They did send out a plumber that afternoon so had prompt service . However, he got here and within 10 minutes he determined we had a slab leak which would require us to call leak detection service as he was not able to perform that . He told us that quickly but continued to walk around our house for around an hour .. He then told us we needed to call someone else and told us we owed $330.00. I felt he knew that within first 15 minutes and don't feel we should have been charged that amount of money for absolutely nothing . He did not have appropriate equipment to detect a leak which was what we initially called for . It was an absolute waste of our time and money plus $330.00 is inappropriate when he never even got a tool out of his truck. Very disappointing. Tiffany Carpenter read more

Estimator showed up 12/11 to give me a price to replace my water heater. It was 8 days later I finally received his estimate via email, which I requested. I had already decided that since they couldn't follow through in a timely fashion with the email I wasn't going to trust them to replace the WH. Upon review of their estimate I discovered their least expensive option was more then double what I had already paid a competitor for the top of the line Rheem WH and similar installation options. read more

A previous plumber had done a crummy job trying to fix poor water flow to a tub/shower. Justice came, showed me the problem and even though it took most of the day to find the right parts they got it fixed! Haven't been able to use that shower in almost a year and now it works great! Employees were prompt, courteous and kept me informed of what they were doing all day. We have used Justice several times in the last four years and each time we got excellent service!! read more

Great service with Justice Plumbing. Chris was very knowledgeable, friendly and quick service. I will use them again!

Chris with Justice just left and I had to write a review because there are negative reviews out here that are old and are not fair. I have used Justice since we bought our lake house almost five years ago and they have always exceeded my expectations and today was no different. Chris was extremely polite and knowledgeable and easy to understand. I am not a plumber and he patiently helped me understand my problem. He had every opportunity to take advantage of my lack of knowledge and he was forthright and honest. He even fixed my sink while he was here. He was fast and the price was extremely fair. I also want to add that Ruth worked me in today despite a full schedule. The communication was outstanding and I still can't believe how happy I am over a plumbing repair! I highly recommend them! Thank you Chris and Ruth!! read more

Shoppers Beware: Justice Plumbing performed a substandard job, that resulted in flooding our home, causing extensive-costly damage, that we had to fork-out of our own pocket!! read more

Worst customer service! Manager talks over you and can careless about the conversation with the female I spoke with regarding service charge. They installed in 2015, water heater leaking, and under warranty. I was told if they came out the day I called there would be an emergency service charge. However, if I waited for an appointment there would be no charge. I waited. Now told there is a service charge. The manager stated I misunderstood the conversation when I initially called in. No, I asked a direct question and was given a direct answer. Now told otherwise. Horrible customer service and unprofessional behavior. read more

I spoke to Heather and she promptly took care of scheduling a hot water heater problem. The plumber came out within 4hrs and I couldn't be happier. read more

My electricians accidentally cut my main water line whilst trenching, but when it was repaired, there was dirt and debris that got all through my plumbing. Justice Plumbing came on the same day I called, they cleaned/cleared my lines and my fixtures, and made sure all of my plumbing was working properly, all at a great price. I can't thank them enough for getting my water back working so quickly. They were very professional whilst still being friendly and sweet. I appreciate businesses like this and will definitely use them again! read more

I had been recommended to this company but unfortunately they made me waste 48 hours for an estimate to install a water heater in my barn when they knew I was on a deadline with the Texas Health Department to install the water heater. Ruth, the lady had scheduled me for an install on Friday today and wasngoing to call me with a final job estimate;andy, She NEVER CALLED but I had to call to get the estimate information and they never had the courtesy to call me to say they could NOT come to do the job because my bidget was not enought. My budget was $1800 to $2000, but according to her the job was going to be at least $4500 to $7000 for a water tank installation...I definitely DON'T recommend their sevice. ...They don't even offer a payment plan or split payments for a job that big...Who can afford that? read more

I had two water heaters replaced. First I had estimates done by three different local firms and Justice Plumbing had by far the lowest estimate and a recommendation by a trusted source. The work was done expertly, quickly and at exactly the cost in the estimate. I would easily recommend Justice Plumbing for your plumbing needs. read more

Does not come when they say they will -be prepared to stay home all day waiting. Then when you call they will say they had an emergency and couldn't make it. Then be prepared to stay home another whole day for the reschedule and then when you call to find out when they are coming they say same thing (they had an emergency) Then prepare to be put at the end of the next day. Also be prepared to get charged even when they don't fix the problem. read more

I am an out of state landloard. My tenant, after due diligence, including neighbor recommendations, contacted Justice Plumbing to fix and/or replace a leaking garbage disposer. The quoted price seemed a bit high so I contacted their office. The proposed replacement was a Badger 5 1/2 HP disposer. When I inquired as to why the cost was so high including installation, I was told the one they use is commercial grade with better parts etc. versus what you can get at Home Depot. I decided to proceed with them - BIG MISTAKE! My tenant inspected the work the next day and discovered that the plumber had knowingly installed a Badger 1 disposer (a less expensive unit) and tried to pass it off as a Badger 5. This was not an innocent mistake, rather a direct intent to rip off a customer. On a positive note, my tenant contacted their office, and the same plumber immediately came out to replace the unit with the contracted Badger 5 (exactly the same unit that can be had at Home Depot - not a commercial grade or better one). Needless to say, I will never use their services again and my tenant will notify the neighbors of their attempt to rip off and deceive a customer. Further, I need additional work done and the company they referred me to is now suspect, as they work hand in hand with Justice on many plumbing jobs. read more