I have used Hawkeye Plumbing several times and would highly recommend them. Great guys to work with.

Horrible company! Threatening a lien on my property and theft of service even though they didn't fix my gas leak and I had to call another company! They left me without gas or hot water for 4 days! Thomas couldn't figure out what the problem was even though Atmos labeled all the leaks. He cut a hole in my wall and left! He said I needed "parts" but the warehouse was already closed. I called the office multiple times to get an update, cost of repairs etc and kept being told someone would call me back. I called another company who said that a permit was never pulled for my house and it has to be done when Atmos cuts you off, new company came out had me fixed within a hour because I didn't need "parts",the city inspector came out the same day too. After my repairs were completed by another company I got a quote from Hawkeye for 3 times the amount it actually cost to get fix! Be aware and stay away from this place. Please see my Google review for pics regarding my experience with this company! After my review on Google the owner is harassing me and took down my review and changed the price I owe him! Update he has now increased my amount due for the second time and called Fort Worth to try and press theft charges against me. Truly a horrible company and human. Stay away! read more

See all

Have used Hawkeye for 4-5 projects (one major) over the last few years. The last couple of projects have had terrible communication and no written estimate up front. First job: Replace toilet and pull toilet to replace wax ring. Plumber had to come back because he forgot to take the old toilet and had to tighten the other pulled toilet which came loose after a couple days. Second job: Plumber said job would cost ~$75 plus labor. Job is completed in under an hour, and I receive an invoice for over $650. They claim the part cost $337 (originally said $75, and even if that's wrong, I found one on Amazon for about $165). I complain about the invoice being much higher than expected and they offer to reduce the service call from $250 to $175. That's it. Will no longer be using Hawkeye and I recommend you avoid them as well. read more

update - the owner called me and let me know that the person who physically did the work is no longer with the company and apparently he's had several similar complaints about this individual. He stated the receptionist had never relayed the information to him. I'm glad he was able to acknowledge their mistake, but will still not use them in the future I have nothing but negative comments about this company. I paid $160+ for them to unclog a tub and install a new kitchen faucet that I had already purchased. The nozzle didn't turn all the way left and I was told by them that I had purchased the wrong type of faucet and that's how it was. None the wiser, I dealt with it for a year until I had called a different plumber only to be told Hawkeye Plumbing installed in backwards and it was fixed within 5 minutes. I called them mainly to hold them accountable. I wasn't seeking compensation or anything, but I figured I was at least due an apology. The receptionist had told me someone would get back to me and that was 3 weeks ago. I do not recommend this company solely on how they handled the situation. read more

Was prompt, professional and incredibly knowledgeable. They explained everything clearly, worked efficiently, and left the area spotless. It's such a relief to find someone honest and dependable -I'll be calling them for any future plumbing needs! read more

UPDATE: Had another plumber out and they confirmed that a few fixtures were not installed properly and that the leak was 50% the fault of tub overflow. Ideally one would go back to the plumber that installed item, but Thomas has already shown us that he will absolutely NOT take any ownership of mistakes. How quickly he will belittle us. And guess what? After talking to a few people in town, it is common knowledge that the owner treats his customers and employees poorly. Very confrontational and places blame on others at every chance. OH! And it was his employee who showed me what exactly to purchase on amazon for the tub overflow! He stated it would be better and quicker to not go through Hawkeye Plumbing for fixtures! Truth! Stacy, owner's wife, responded below but didn't address the issue of the owner giving poor customer service. Seems about right. ORIGINAL REVIEW: Will not use again. We have paid thousands and hired them for multiple jobs but it wasn't until we witnessed & realized the awful accountability shown by the owner, Tom (Tim? who cares). If you purchase your own plumbing trim/fixtures he will not cover a single thing if it is not installed properly by Hawkeye Plumbing. No grey area. If you purchase your own stuff and they make a mistake on installation, Hawkeye waives all liability and blames you for picking the fixture out. Literally tells you "it's all your fault". (never offered a catalog of his faucet or trim options, nor knew that there was any other option than to purchase myself what I wanted in my house) When we called him too ask about an issue (regardless if it was his fault, the plumbing, installation or trim fixtures at fault) he was extremely condescending, degrading, rude, manipulative and gaslit us beyond belief. We had him on speaker and my entire family sat there with their mouths dropped at how horrible he was speaking to us. Plumbing Issue I had called about: My tub overflow was leaking to the floor below and he immediately laughed and blamed me for using it in the fort place. Told us in no way shape or form that he was at fault. Dude, we just wanted your help with a diagnosis, no need to get defensive. But he made it clear that since I picked out the facade for the downspout that this was all my fault. (what?) THENNNN.... when I looked at his last invoice and read his comments, he stated that there were leaky angle valves under sinks that he had worked on...BUT LEFT the house without calling me to tell me or without fixing them....I can only assume this is so that the pipes will become a bigger problem and we would have to call him back out so he could charge us more $150 for one hour minimum fee. I KNOW they do not take that long to fix and it could've been done quickly. NO attention to customer service or problematic issues. The two stars are for the "good" job his employees did when they installed six toilets, six lav fixtures, two kitchen sink fixtures, two shower trims and a few angle spouts under sinks. They were kind and worked hard. We had to call them back a few times to correct a few things, and of course were charged an hourly rate of $150 per hour plus trip fees for those calls. I could go on with more issues but this guy honestly just needs some vitamin D, serotonin, something to help become a nicer person. read more

Hawkeye Plumbing - Plumbing Near Me - Burleson, Texas

I will say while on the phone with the owner it was very confrontational to say the least. He had said he will not warranty any work if we buy the parts yet his employees showed my wife online and pointed what to purchase. He also said bath tub overflows are not intended to be used and are typically not water tight. The work done was right before we had the water damage event. There was no issue with the overflow prior to work being done. A simple visit could have been done stating 'no charge' to assess the situation would have helped but that apparently was not an option. read more

Prompt, dependable service. Showed up when he said he would. Reasonable, competitive pricing. Will definitely use again.

Replaced tub/shower faucet. Very fast, efficient and courteous. Highly recommended. Addressed questions on separate issue , and called office to verify answers. Very polite. read more

This company was fast to respond for general questions and a quote, even though we were still deciding. Then a family member said they would install the toilet so we had to tell Hawkeye we didn't need them after all. Said family member ended up bailing and I had to call Hawkeye again and they were just as professional and sweet. Perfect balance. So we made the appointment. Then we had to move it up and they were so amazing to move it up a whole week and get it installed the next day! The actual installation was fast and they did an amazing job! We will call them for any other plumbing needs we ever have and will spread their name to friends and family. Truly excellent company with honesty, integrity and thorough work and great customer service! Thank you times 10000000 read more

They are so efficient and knowledgeable. They are friendly and get the job done and done right. I would HIGHLY recommend this company for any and all plumbing issues. Thanks to them! read more

Great company with prompt response time. Workmanship is always quality and employees are top notch. -Lodge Properties Management read more

My husband and I have been doing an addition on our house and we called three plumbers to come out to give us estimates on it. One didn't show, another gave one price and then another later, and another was extremely expensive! My friend had recently been doing a remodel and gave me Hawkeye's number... Thomas (owner) showed up the same day and did the work we needed at a lower cost than any of the others had quoted and did excellent work. We later had to do a top out for our plumbing fixtures and his assistant, James, came and helped us with the estimate. He was honest, open, a veteran, and gave us another unbeatable quote. Can't say I could be more pleased with this company. read more

Excellent communication, excellent work. His guys are also very polite and personable as well. He completely redid the plumbing on a 1920s Fairmount house project for me and made sure everything was done right. He is very detail oriented - for example leaving a blind gas line in case I want to convert from electric to gas dryer in the future, and making time to come back and put shower heads and faucets on after all other work is done to the project so other workers don't use them for construction applications. But I'll just say one more time that the best thing is the excellent communication. read more