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    Bates Heating & Air

    4.4 (11 reviews)
    Closed 8:00 am - 5:00 pm

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    Review Highlights - Bates Heating & Air

    David Bates was very easy to work with.

    Mentioned in 2 reviews

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    Flex Air Heating & Cooling - air conditioning service

    Flex Air Heating & Cooling

    (3 reviews)

    A great company with a crew that is honest and has integrity…read more The initial diagnosis for my system didn't solve the problem so there was no charge for that part. We had to replace the whole outside unit to get the system back in excellent condition.

    It may be hot and steamy outside, but it is nice and cool inside. We had been in our home a few…read moremonths, when temps started to rise and we turned on our AC. Outside temp was up in the 90s and inside it would not cool under 79. We called Flex Air on a Thursday afternoon and they came out the next day. They took their time to review all the equipment. They listened to what our needs were. They ended up giving us 4 different options to choose from on how to proceed. They showed us a side by side preview of all 4 otptions and then went into details of each one. This included two with repairs and two with full right replacements. They took their time to answer all of our questions not shying away from the positives and negatives of each option. This gave us a clear picture on how we felt we needed to move forward. They came out the following Monday to put in the new equipment. During install they were polite and friendly, again answering any questions we may have had. We have been using it a week now and everything is running great and nice and cool. We also love the new thermostat. I appreciate them being upfront with us. Again listening to what our needs were and they did not try to push some high end products with a bunch of bells and whistles that we did not need. My wife and I are very happy with service and product. Thank you So much!

    Aairco Air Conditioning & Electrical

    Aairco Air Conditioning & Electrical

    (4 reviews)

    An item that we all take for granted till we have a problem, Heat and A/C, then it becomes a must…read more I recently tried to contact the company. AAIRCO [in Granbury], that installed my 3 units new and here is what happened to me, your experience may be different. Starting on 09-27 I called Mike. I called almost daily till 10/03 without ever getting a return call just voice mail. On 10/03 I drove into Granbury to their office and talked to Sandy [lady at office]. She was super nice, but not much help. 1st I got the speech that Mike cell is broken. A week without a telephone or not even forwarding his cell to the office [carrier could have forwarded it] is not really good business practice but explains why I got VM for a week. She could NOT FIND my files on my THREE-unit installation. She was going to keep looking, but as of today, the 12th [9 days], I have heard nothing. Guess my file will be lost forever. Again, she was nice and took my information and would give it to Bobby who actually did the installation. On the 7th, 4 days later, I again heard nothing from AAIRCO, so I called to see why not. ??? Well to close this out - on Thursday I called another Babiash A/C and by Friday, the very next day, it was addressed and fixed. I am sure AAIRCO has reasons for not getting back to a customer on one of their 3 installed units from 09/27 to 10-10, 13 days, but as a customer, I cannot think of one acceptable excuse. Just my experience, might even have good experiences from others.

    They do not have a dedicated scheduler, and only have one technician. They tell you they will come…read moreout, but Never show up. Save your money and go to Daffan or another reputable HVAC place in Granbury. Steer clear of this company.

    Daffan Cooling & Heating

    Daffan Cooling & Heating

    (20 reviews)

    Have had Daffan for several years now. James serviced this week and was professional and had a…read moregreat attitude. We like em!! Reggie D.

    I have been a Daffan "Member" for somewhere around 5 years (Brief break on it while i had to travel…read morefor work, maybe 6 months). I have used them to replace one of my entire HVAC and was pleased with the installation (That was expensive though as anyone reading this would understand.) The technicians have always been top tier and generally speaking the administrators have also been pretty darn good. I am cancelling my membership, i thought it was a good investment and in their defense it IS in the agreement, but getting a service charge to fix a fuse on an HVAC when a bi-annual service call is still pending is rather ludicrous to me (Maybe not to anyone else), but 37$ a month when only called about 1.5 times per year (Give or take) is just not financially smart, simple math 444$ a year and you only save 50$ on a service call. Lastly (I know this is long), but the real questions arise when you see an un-itemized bill. The total fee to replace a 2 pole 40 amp 24 volt connector was about 298$ (After the very service minded technician managed to talk them into then waiving the service fee of 54$). I own a small business I understand overhead etc, but the entire service took about 45 minutes and the part is listed on amazon and for 13.99$. So the total would have been (Without the service minded tech) Service and installation - 352$ Part 14-20$? lets go high end 50$ = 302$ I am then surmising Daffan charges roughly 300 per hour for calls. If we do take out the 54$ service charge Service and installation 298$ Part (Again high end) 50$ total= 248$ So again I guess its 248$ an hour for Daffan. The invoice I received only says "Unit controller" they do not itemize.

    Bates Heating & Air - hvac - Updated May 2026

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