1. Iron Horse

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Stephenville, TX

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Iron Horse

4.2 (5 reviews)
Open • Open 24 hours

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7 months ago

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Chenevert's Home Services

Chenevert's Home Services

(6 reviews)

I had an extremely disappointing experience with this company and would not recommend them…read more I purchased a yearly maintenance membership for over $200 (paid up front) because I wanted my AC system tuned up. When I texted to schedule my maintenance, I also mentioned one room that seemed warmer than the rest and asked if they could take a look at it while they were already there. Instead of scheduling the maintenance I had already paid for, they set up an entirely different service appointment without making that clear to me. When the technician arrived, he told me he couldn't do the maintenance that day and that I would have to schedule another appointment. Then he looked at the warmer room and assured me the repair "wouldn't be that much." Later, I find out that he was supposed to have shown me an estimate BEFORE he did any work. That obviously did not happen because I would have said absolutely not. He spent very little time in the attic, claimed he "unblocked" one vent and adjusted dampers, then handed me a bill for $199. Even with a veteran's discount, I still paid $174 that I was never expecting to spend. I had literally just paid over $200 for a maintenance membership, and instead of receiving the service I paid for, I left with another unexpected bill. To make matters worse, the technician appeared unprofessional. He was coughing constantly and seemed to have difficulty breathing from the moment he arrived until he left. His clothes were dirty, and his zipper was halfway down the entire visit. It did not inspire confidence in the quality of the work being performed. After everything was over, I honestly cried because I felt completely taken advantage of. The technician knew I hadn't intended to schedule that service, yet he reassured me it wouldn't cost much before presenting me with a $199 charge. I contacted the company afterward. They refunded my membership fee, but they have refused to provide a detailed invoice explaining exactly what I was charged for. The technician simply entered a dollar amount with no itemized breakdown. As a customer, I deserve to know what I paid for. The worst part? The room is still warmer than the rest of the house. I don't even know if anything was actually fixed, and after this experience, I don't trust the claims that the vent was "unblocked" or that the dampers were adjusted. This entire experience felt misleading, unprofessional, and unfair. I will be taking my business elsewhere.

Good experience. Hunter sold me a new water filtration system and all new toilets. Completed as…read morepromised. :)

Stadium Plumbing

Stadium Plumbing

(2 reviews)

Our toilet flooded on a holiday weekend (oh the joys of having little boys in the house). John, the…read moreowner, was nice enough to not only take our call on a Sunday, but quickly get out to our place. Throughout his time in our home, John was personable and service-oriented. He was upfront about costs and went out of his way to try multiple lower cost alternatives before he eventually had to take the toilet off and drill the line. He even disinfected the floor afterwards and took the time to explain to me that my tank assembly is starting to go out and how to do the replacement myself, without pressuring me to pay more. I strongly recommend Stadium Plumbing if you: - Want to support a local, family-owned business with an owner who loves our community - Want someone who will treat you home like their own - Want clear, up front communication on costs - Want someone who won't try to take advantage of you - Don't want to pay the high emergency service charges or subscription fees that most of the other outfits in town want before they'll even send someone out Bottom line is that we all know that if you need a plumber, you're already having a s@$&!!% day, save yourself from making the mistake of calling a s@$&!!% plumber and call John at Stadium instead. Cannot recommend them more highly!

We needed a total of 4 toilets replaced. John came on out and checked the bathrooms and observed…read morethat some of the water lines coming out of the wall needed replacing. John took it upon himself to replace the old pipes and make sure the job was not just done, but done correctly so that we would not have any future issues with the old piping. His service & commitment of going above and beyond was truly a blessing! I highly recommend Stadium Plumbing!

ClearWater Plumbers

ClearWater Plumbers

(95 reviews)

Came out and more than fixed the clog. Used a camera to ensure all clean. Great job.read more

We are Clearwater Plumbers customers for life; they're an absolutely incredible company that exudes…read moretop notch customer service. We've been using them for several years now, but our latest experience sealed the deal. Recently we had them come out for a sewer pipe inspection from another plumbing company which provided us with a yearly scope of our line. They discovered a slab leak underneath our home due to a shifted sewer line. The estimate to fix the line was very high. We decided to get a second opinion, so we called Clearwater. Jason and Andrew were able to come out immediately to check the line. They ran a camera through the line and did see the disconnection but further under our slab, quite a bit further than the other company noted in their estimate. Jason gave us a quote that was much more affordable. Jason told me the excavation crew could be there the next day. The excavation company Clearwater uses was wonderful. I've never seen 3 more hardworking individuals. It was amazing they were able to dig a 10' tunnel under our slab in less than 3 hours. A day later, Jason and Andrew from Clearwater arrived to take care of the repairs, schedule the final inspection and testing and get the excavation company to backfill the tunnel. Clearwater seamlessly took care of a major repair with finesse and professionalism. If you need a plumber, Clearwater is the one to call. Update, a few days later, we discovered a link in the plumbing under our kitchen sink. Due to me being an amputee and my wife with a broken right wrist, we were not able to make the repairs ourselves. I called early in the morning and Jason and Andrew were out to take care of the leak a few hours later, awesome service.

Total Plumbing Solutions - Total Plumbing Solutions

Total Plumbing Solutions

(7 reviews)

Prompt courteous professional service. A live person answers the phone! Mr. Gillespie returned my…read morecall right away; repaired my water heater quickly and kept me informed throughout the process. Kris W Decatur TX

Total Solutions Decatur Texas overcharged me by 110%, be…read morecareful of the first estimate you are provided! Two residential exterior faucets failed from ice formation overnight because I was unaware they could do so if a hose remained attached cost me $499.99 very similar experience as those below. The Review app seems to take your phone nbr rather than your actual home...I expect these are all from the same plumber Total Solutions My offer to pay Charges Service Call: $72.50 $72.50 By the hour serv. Tech 1.5hrs @ $165/hr $247.50 $165.00 1hr Materials/products 4" Frost Proof hose bibbs 2 - PRIER 1/2 MIP 4 FROST PROOF HOSE BIBB LF 478-04-LF (2 @ $83.00ea) $166.18 2@$37ea*1.30% $96.20 TOTALS $486.18 $333.70 invoiced ($499.99) The total time to repair was less than 45 mins. Your worker was gone for approx. 1hr to obtain parts. Your Service call should have made certain he had these faucets on his truck before traveling to my residence. That faucet is a commodity plumbing item during the winter for plumbing contractors. Early in the visit after he was able to see the faucets the worker had me sign a work order for $237.00 total. He never explained the cost of the units, nor did he mention the travel time will increase that cost by 147.0% to $499.89. Had he done so, I'd have paid the $237 and wrote it off to experience. I'd still have to hire a different contractor but I could get a fair cost estimate b/c I then knew what I was dealing with. Your service took unreasonable advantage of me in multiple ways. The applied travel time to obtain the faucets and their markup costs are exorbitant. The exact part from many vendors is listed online and available locally at a retail price of $36 to $48. In my offer I marked that retail price up 30% over retail cost. Total Plumbing cost was actually less b/c Total Plumbing buys in quantity, to receive a substantial discount. Further, there are less costly, equally effective though perhaps uglier, versions for even less from Total Plumbing vendors. Please refund $145 to my account. If this remedy is not provided, then I never again will use your service, and I will tell my experience to others. Too often, unscrupulous contractors seek to take advantage of elderly customers. I learned now this is NOT simply a misunderstanding by the worker and/or others about fair and reasonable costs, it was an effort to do otherwise.

Tier 1 Plumbing and Drain

Tier 1 Plumbing and Drain

(2 reviews)

We had 19 pipes burst during the big freeze last year. We patched those areas but knew we were in…read moredanger of hairline fractures opening up with changing temps etc. We shopped around for a re-pipe from copper to pex, and for someone to do it right. At the same time we wanted to replace our two 50 gallon water heaters with a single tankless system. We consistently heard from potential companies a) that we should only re-pipe the attic not the walls (because the walls were difficult, but we had had breaks on exterior walls) and b) a single tankless wouldn't work in our home that is just shy of 3500 square feet and one story (lots of long runs of pipe). Cody Huffman and Tier One came in here and heard our concerns and knew we wanted the job done once and done right. They researched the tankless heaters and designed a recirculation system for us. They completed the entire job, full re-pipe including in walls, and a tankless system for less than the estimates of others. We could not be more pleased. Hot water, all the time, throughout the house. And we are sleeping much better feeling protected from weather and age related breaks. We HIGHLY recommend Cody and his team at Tier One! Look no further than these guys!

Cody and his helper did a great job replacing gas lines. The original plumber I had started with…read moregave me a bid of what he would start the job at and this company was $500.00 cheaper than what the other one said he would start at. Definitely will be using Tier 1 for all my plumbing issues from now on.

Iron Horse - plumbing - Updated October 2026

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