While this location is clean, organized and has an extensive selection it is Hope's excellent…read morecustomer service that deserves recognition. She courteously greets every guest and consistently has a pleasant demeanor. It also bears noting that she promptly assists whenever there are questions or issues and she does so ensuring that every Hobby Lobby customer feels valued. Thus, the five stars are for Hope as she exemplifies customer service excellence.

This experience was disappointing enough that I felt compelled to share it…read more On a Saturday evening around 6:50 p.m., I stopped by Hobby Lobby with my 4-year-old daughter and my elderly mother-in-law. We were preparing for an upcoming funeral, and I needed help with an expensive gold frame I had purchased from Hobby Lobby. One of the corners had separated, and I wanted to know whether the framing department could repair or reinforce it. Because the frame was large and heavy, I left it in my trunk until I confirmed that someone could help. My mother-in-law waited nearby so she could rest while my daughter accompanied me to the framing counter. I approached the employee working in the framing department and asked if he could assist me. His first response was, "I'm off in six minutes - what do you need?" The tone immediately caught me off guard. As I began explaining that the corner of the frame had broken apart and needed reinforcement, he interrupted me and said, "Stop. Just hurry up and tell me what you need." I was surprised because I was simply trying to explain the issue so he could determine whether it was something the framing department could fix. I told him the frame was needed for a funeral and asked if it could be repaired. Instead of addressing my question, he asked why my husband couldn't fix it. I explained that my husband is currently deployed, so he wasn't available to help, and that while I would try to repair it myself if necessary, I also work full-time. His response was simply, "So do I." At that point, it was clear that helping me was not a priority. What made the interaction even more upsetting was that my 4-year-old daughter asked afterward, "Mommy, why was that man so mean? Why didn't he want to help us?" Hearing that from my child was heartbreaking. I told her that maybe he was having a difficult day because I wanted her to understand that we should still try to show kindness to others. I shared my experience with the manager, who told me that this employee often tells others how important it is to be friendly with customers. Unfortunately, that was not reflected in the interaction we experienced. Thankfully, we went to Ace Hardware afterward, where an employee immediately took the time to help us. He recommended reinforcing the frame with small metal corner brackets, nails, and gold spray paint. His advice worked perfectly, and we were able to save the frame in time for the funeral. This review isn't about expecting perfection. Everyone has stressful days. It's about the importance of treating people with basic courtesy and respect, especially when they may already be going through a difficult time. A little kindness can make all the difference. Unfortunately, that was missing from our experience at Hobby Lobby.

Long time customer here ! Incredibly friendly staff who go above and beyond to help their…read morecustomers. My go to place to buy all my scale figures. Small location but this is their warehouse. They also own Anime Store Near Me in Walnut Creek which is a fantastic store !

This is a small place. They have a bigger location. It does have some inventory, but I was not sure…read moreif anyone was working. No one ever came out to greet, nor was there a cashier. I was there for quite some time and never saw anyone. It is a small shop, so I figured they were doing other things. The items are limited (no kamen rider or super sentai items). It had plenty of model kits, and the tools actually have notes made by the store to show what the item is good for. Overall, it's a nice small store. It definitely not much compared to their bigger store. If you want model kits and small anime figures, this store has it.

Went here for the first time today to get some Pokemon cards for my son. They had made special gift…read morebags for their customers and we happened to be the 1st customers. It was a very thoughtful gift and thing to do for their customers. Also very polite and reasonably priced. Would definitely recommend and I will return again. Thank you.

the gentleman that was there was nice clean store awesome lapras figure displayed. didnt have what…read morei wanted but nice store. no graded pokemon cards.

My son and I stopped by this store because they had One Piece cards in stock. There is plenty of…read moreparking and the store is not far from the freeway. The service was friendly and they answered all my questions. I'll definitely be back.

If you like board games, you do not want to miss checking out this store. I was so happy to find…read moreTian Xia, a relatively new game that I had been looking for. The store was packed today, likely with people shopping for last minute holiday gifts, and this store is perfect for that. The staff were quite friendly and welcoming. They also offered a free gift wrapping service this time, which we happily took advantage of :)

Not very often I decide to review places I have visited, but I felt the need to leave one in regard…read moreto Pot of Gold Collectibles; the place itself is great, with a vast selection of diecast models, primarily Hot Wheels, being what I was looking for. The prices are very good in terms of mainlines, treasure hunts, premiums, and RLC's. The only reason why I decided to bump the rating down to four stars is because I noticed pretty much all of the super treasure hunts and chase versions of premium hot wheels were quite overpriced, which bummed me out. In addition, the service is neat; although I was unable to speak with the owner, Tom, who I noticed was there, he seemed very friendly to other customers requiring assistance. The lady working the register was also very friendly, willing to answer any questions if needed. This is an establishment I would certainly visit again at some point, as I look forward to new inventory arriving. The hour-long drive was in fact worth it.

One day I was driving around the street, my child and I saw a huge pikachu outside of its store…read more That's how we knew this store. From that day on, we visited here every other time. My child loves pokemon card. So, we have been visited to several pokemon card stores (and collectibles stores as well) in bay area. We love this store the most. It's clean and the price is acceptable.

I've recently been visiting all the 'local' hobby shops to Oakland as there are no hobby shops in…read moreWestern Alameda County (Albany to Fremont). On a Friday afternoon I decided to check out Delta R/C, which on a good day is a 35-40 min drive from Oakland. Expectations were not high as their website seemed outdated, didn't list current info about events, and they had no online storefront. However, I was more than shocked by what I saw when I arrived: Largest brick/mortar store I have found, extensive parts department, indoor track and micro crawler course onsite (more race courses across street at fairgrounds). Staff was friendly, esp. Kristin at the front register. Also, found out about some events next day that I attended (just wish it was on website). I think Delta will become my 'home hobbyshop' but just wish they had an online store so I could peruse their inventory before making the 40+ min drive.

Good selection on parts and models. Pretty good service,…read morestaff is knowledgeable & helpful. Prices are in sync with online ordering (great!). So why the 3 star review? Well I've spent over $1k in this shop over the past month because I want to support a local business (not many hobby/RC shops around anymore). Today, I wanted to return a $31 LiFe hump pack as I decided to go with a 2S LiPo pack for HV servos. The battery was open box, but never charged, never used, essentially brand new except for the tape seal having been cut. The act of opening the box breaks their return policy and my request was rejected. No one told me about this detail in their return policy during my conversations with the parts counter employees or at the register. Needless to say, I'm disappointed enough to write a review. Be cautious with your purchases here.

So after attending our first card show, my beautiful wife and I were excited to check out TGC…read moreshops. Unfortunately this place wasn't it. First of all not ADA friendly, on the second floor, cramped, and very uncomfortable environment. We were greeted warmly at first, but then guy at the counter, said some condescending words to my wife. When she asked about One Piece sets and learning how to play, he said, " Follow us on Discord, you know what that is right?" She immediately clapped back at him and said, "yep surprisingly I do, and I use social media all the time." So if you want to be treated with disrespect, and treated like you should be cooking in the kitchen, and be a 1950's house wife, well then this is the place for you! A place of bad body odor, cramped spaces and sexist remarks, from this ignorant caveman. - 0/10 Overall: A terrible experience. Do yourself a favor and hit up other shops in Martinez, like DVY Collectibles LLC, much better customer service and very ADA friendly.

Amazing gem located in Martinez. My son has been wanting to get some pokemon cards to add to his…read morecollection, unfortunately big box stores are out of stock. We were lucky to find Nor-Cal TCG. They have what my son was looking for and some extra cool stuff too. They had a variety but was surprise to find the Mega Venusaur ex trading cards. What i got excited is that the pricing was very reasonable and cheaper than Amazon. Another reason why I would highly recommend this place is their awesome service, the owner made it extra specially by giving my son a freebie. Although he didnt know how much my son was patient about it he somehow made it valuable for my son that patience pays off. It was an amazing experience for both my son and for myself. I highly recommend this store.

I went there to pick up cute plushies for my toddler nephews and it didn't disappoint…read more Super cute family friendly vibes. I just wouldn't recommend it for adults that are into old school japanimation. So don't expect to find a hardcover of Akira or anything.

Not so many of these shops around the area, so we're pretty lucky to have Anime Store Near Me…read more Also, great for Google searches if people search for an anime store near them? Anyways, the daughter wanted to check this place out to get something for her friend's birthday; unfortunately, they didn't have the items/characters she was looking for. We browsed around, and it seems that a lot of the store is focused on modeling kits - lots of those, Gundam, paints, tools, etc. They have some aisles for plushies and other soft characters / mascots, etc., and some for figurines as well. They also have limited selection of those lottery things where you pay for a ticket, reveal what the ticket has and get that "prize." One of the things that caught our eyes were their mystery / blind boxes. Gambling! My daughter ended up getting a few of those, but sadly some repeats. Bad luck haha. Noticed they had a couple sets of Labubu for sale as well, but similar to a lot of stuff here, they were heavily marked up. For instance, when we went, Have a Seat was $65 a box and Big Energy or something was $85 a box. Wowzers! Crazy how there is such a hype, but they are hard to get, so desperate consumers would pay desperate prices I suppose. There was also a table of mystery bags. There is a hint to which character or anime or contents as well. None of those really caught our eyes, but maybe someday!

My 9yo daughter begged me to do Pokemon card trading here for months (apparently this happens every…read moreFriday at 4 until who knows when, it's 5:20 now and only slightly dying down), and finally went today. She's having a blast looking at all the kids cards and chatting. I counted around 30 kids at one point, with probably over half from her elementary school. Staff is very friendly and helpful too, and there are tables for adults playing games too. Wish I had brought something else to do though, next time I'll bring my Steam Deck.

$275 for an Ascended poster collection is literal scum pricing. Shame for these places to price at…read moredouble the market. Just wanted to buy cards for my sister to rip with me, but wasnt going to give into that madness. Do better!

The nicest owners, so kind and understanding. So warm to talk to and such a clean facility…read more Cant wait to come back!!!!! This place seems great for a birthday party!

Took a couple kids here the other night and they had a great time! Super cute, staff will arrange…read moreitems to ensure every kid wins prizes - all in all, clean, cute and fun. On our way back, we talked about how cool it would be if they did a squishy claw machine or themed weeks like for Halloween/xmas to keep it fun and new. Honestly, if it had a little room - it would be the perfect spot for birthdays. Do a 2 hour rental, bring pizza, have bday coin packages for the group and kids would love it. Very cute concept and I hope they thrive!