Long time customer here ! Incredibly friendly staff who go above and beyond to help their…read morecustomers. My go to place to buy all my scale figures. Small location but this is their warehouse. They also own Anime Store Near Me in Walnut Creek which is a fantastic store !

This is a small place. They have a bigger location. It does have some inventory, but I was not sure…read moreif anyone was working. No one ever came out to greet, nor was there a cashier. I was there for quite some time and never saw anyone. It is a small shop, so I figured they were doing other things. The items are limited (no kamen rider or super sentai items). It had plenty of model kits, and the tools actually have notes made by the store to show what the item is good for. Overall, it's a nice small store. It definitely not much compared to their bigger store. If you want model kits and small anime figures, this store has it.

While this location is clean, organized and has an extensive selection it is Hope's excellent…read morecustomer service that deserves recognition. She courteously greets every guest and consistently has a pleasant demeanor. It also bears noting that she promptly assists whenever there are questions or issues and she does so ensuring that every Hobby Lobby customer feels valued. Thus, the five stars are for Hope as she exemplifies customer service excellence.

This experience was disappointing enough that I felt compelled to share it…read more On a Saturday evening around 6:50 p.m., I stopped by Hobby Lobby with my 4-year-old daughter and my elderly mother-in-law. We were preparing for an upcoming funeral, and I needed help with an expensive gold frame I had purchased from Hobby Lobby. One of the corners had separated, and I wanted to know whether the framing department could repair or reinforce it. Because the frame was large and heavy, I left it in my trunk until I confirmed that someone could help. My mother-in-law waited nearby so she could rest while my daughter accompanied me to the framing counter. I approached the employee working in the framing department and asked if he could assist me. His first response was, "I'm off in six minutes - what do you need?" The tone immediately caught me off guard. As I began explaining that the corner of the frame had broken apart and needed reinforcement, he interrupted me and said, "Stop. Just hurry up and tell me what you need." I was surprised because I was simply trying to explain the issue so he could determine whether it was something the framing department could fix. I told him the frame was needed for a funeral and asked if it could be repaired. Instead of addressing my question, he asked why my husband couldn't fix it. I explained that my husband is currently deployed, so he wasn't available to help, and that while I would try to repair it myself if necessary, I also work full-time. His response was simply, "So do I." At that point, it was clear that helping me was not a priority. What made the interaction even more upsetting was that my 4-year-old daughter asked afterward, "Mommy, why was that man so mean? Why didn't he want to help us?" Hearing that from my child was heartbreaking. I told her that maybe he was having a difficult day because I wanted her to understand that we should still try to show kindness to others. I shared my experience with the manager, who told me that this employee often tells others how important it is to be friendly with customers. Unfortunately, that was not reflected in the interaction we experienced. Thankfully, we went to Ace Hardware afterward, where an employee immediately took the time to help us. He recommended reinforcing the frame with small metal corner brackets, nails, and gold spray paint. His advice worked perfectly, and we were able to save the frame in time for the funeral. This review isn't about expecting perfection. Everyone has stressful days. It's about the importance of treating people with basic courtesy and respect, especially when they may already be going through a difficult time. A little kindness can make all the difference. Unfortunately, that was missing from our experience at Hobby Lobby.

Not very often I decide to review places I have visited, but I felt the need to leave one in regard…read moreto Pot of Gold Collectibles; the place itself is great, with a vast selection of diecast models, primarily Hot Wheels, being what I was looking for. The prices are very good in terms of mainlines, treasure hunts, premiums, and RLC's. The only reason why I decided to bump the rating down to four stars is because I noticed pretty much all of the super treasure hunts and chase versions of premium hot wheels were quite overpriced, which bummed me out. In addition, the service is neat; although I was unable to speak with the owner, Tom, who I noticed was there, he seemed very friendly to other customers requiring assistance. The lady working the register was also very friendly, willing to answer any questions if needed. This is an establishment I would certainly visit again at some point, as I look forward to new inventory arriving. The hour-long drive was in fact worth it.

One day I was driving around the street, my child and I saw a huge pikachu outside of its store…read more That's how we knew this store. From that day on, we visited here every other time. My child loves pokemon card. So, we have been visited to several pokemon card stores (and collectibles stores as well) in bay area. We love this store the most. It's clean and the price is acceptable.

I love Tap Plastics! I came in today with measurements of a square of plexiglass I needed to put…read moreabove my window AC. I have a vertical sliding window and every year it's been a pain in the butt trying to cover the excess hole when I put the AC in the window. I don't know what took me so long to get down here for plexiglass! Embarrassingly, I admit I hadn't thought of it before lol. I was helped by a super nice and professional woman. After paying, I had my piece of plexiglass done within a few minutes! It's perfect. Thanks guys!!

Great service and products. I am so glad Tap plastics exists. All my patio furniture is wicker and…read morebamboo. That means the end tables and coffee table are not level. Tap plastics custom cut clear plastic tops for each of my tables. The service was very friendly, polite, reasonable, and fast. They have a big variety of plastic thicknesses and colors to keep in mind for future projects.

As somebody who is local, I've drove by the shop hundreds of times as a kid but just recently got…read moreback into collecting baseball cards. Had a couple Ohtani MVP buybacks and saw that this shop was one of the only ones in the area who will exchange them for credit, so finally had a reason to come in. Ray is the man. He is extremely knowledgeable and will answer any questions you have with a smile on his face. I've seen other people on here complaining about the prices that he charges, which are a little bit marked up, but to his defense, he is a small business owner and has to pay the bills. The markup isn't anything crazy like somebody on here claimed, very fair prices plus you don't have to pay for shipping and can get it same day. Thank you, Ray. Will be back for that 2025 Topps Baseball Advent Calendar

Considerate and honest guy, very fair pricing, his selection goes quick, but he does have a lotread more

My son and I stopped by this store because they had One Piece cards in stock. There is plenty of…read moreparking and the store is not far from the freeway. The service was friendly and they answered all my questions. I'll definitely be back.

If you like board games, you do not want to miss checking out this store. I was so happy to find…read moreTian Xia, a relatively new game that I had been looking for. The store was packed today, likely with people shopping for last minute holiday gifts, and this store is perfect for that. The staff were quite friendly and welcoming. They also offered a free gift wrapping service this time, which we happily took advantage of :)

Went here for the first time today to get some Pokemon cards for my son. They had made special gift…read morebags for their customers and we happened to be the 1st customers. It was a very thoughtful gift and thing to do for their customers. Also very polite and reasonably priced. Would definitely recommend and I will return again. Thank you.

the gentleman that was there was nice clean store awesome lapras figure displayed. didnt have what…read morei wanted but nice store. no graded pokemon cards.

The owner was very nice and shared a lot about his story and experience on making his train…read morelayouts! There were pro tips shared for making the landscape that I am very much appreciated.

Wes the owner was very helpful. I was able to purchase a transformer. Wes also tested my equipment…read moreand helped me with connections.

I went there to pick up cute plushies for my toddler nephews and it didn't disappoint…read more Super cute family friendly vibes. I just wouldn't recommend it for adults that are into old school japanimation. So don't expect to find a hardcover of Akira or anything.

Not so many of these shops around the area, so we're pretty lucky to have Anime Store Near Me…read more Also, great for Google searches if people search for an anime store near them? Anyways, the daughter wanted to check this place out to get something for her friend's birthday; unfortunately, they didn't have the items/characters she was looking for. We browsed around, and it seems that a lot of the store is focused on modeling kits - lots of those, Gundam, paints, tools, etc. They have some aisles for plushies and other soft characters / mascots, etc., and some for figurines as well. They also have limited selection of those lottery things where you pay for a ticket, reveal what the ticket has and get that "prize." One of the things that caught our eyes were their mystery / blind boxes. Gambling! My daughter ended up getting a few of those, but sadly some repeats. Bad luck haha. Noticed they had a couple sets of Labubu for sale as well, but similar to a lot of stuff here, they were heavily marked up. For instance, when we went, Have a Seat was $65 a box and Big Energy or something was $85 a box. Wowzers! Crazy how there is such a hype, but they are hard to get, so desperate consumers would pay desperate prices I suppose. There was also a table of mystery bags. There is a hint to which character or anime or contents as well. None of those really caught our eyes, but maybe someday!

Great store with a lot of various items such as arts and crafts, decorations, etc. Service is…read moreexcellent, items are sold at a very reasonable cost, and the store is kept tidy. Special thanks to: Lydia Maggie For providing friendly customer service! Regards, William K.

Though I found what I was looking for and the store itself is nice, the Service there was beyond…read moredisappointing. There were 6 Customer Service Girls/Women standing around the check out registers (doing nothing but chatting) When I approached one of the younger girls directs me to a Self Service Register, to check out myself. My first item didn't scan and I asked her if she could just check me outz She walked away saying, let me know if you need any more help. Not only was there no counter space to place the items, and falling on the ground at my feet, what I was purchasing was difficult to scan. The store was not busy yet none of the customers service girls came to my aid. Last time I checked I am not an employee there and shouldn't be expected to do their job! Such a frustrating and rude experience. I will take my business to Hobby Lobby or another location.