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    Phantomich

    3.8 (34 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 2 months ago

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    Dragonball BT29 Fearsome rivals and gift collection set

    I couldn't my old review to update it but did want to make sure I put something on here. Although my experience started off rocky; it definitely turned around. Igor reached out to me directly about the situation and worked towards a solution. He was more than fair to make it all right. We had a nice little chat about everything. I'm extremely grateful that this happened and look forward to doing with them again now. It's definitely nice shop and they have a variety of items. I even picked up one more item while I was there.

    Stellar Crown ETB, Hydrapple EX, Noctowl Promo
    Justin H.

    I went in to trade in some cards knowing that not all would be taken so I didn't go in expecting too much. But I was given a fair deal for the cards he did take and was given store credit to get the new Stellar Crown ETB. The guy that was there (I assume the owner?) was genuine in his reasoning and had good attitude. I will be going back when I can! Some of the other reviews didn't seem fair and would make some people avoid this store but I do suggest visiting it, they had a good variety of sets and single packs all for good competitive prices. I think this place deserves more recognition and more chances.

    Phantomich shop
    Galia C.

    A fantastic shop for collectors and tabletop gamers! Phantomich offers a great selection of trading cards and hobby supplies. The staff is friendly and knowledgeable, always ready to help. The store has a welcoming atmosphere, making it a great place to browse and connect with fellow enthusiasts. Highly recommend!

    Absolute favorite pull
    Grace C.

    The owner is super nice, welcoming, and seems to have an actual passion for what he sells. Store is organized and has great selection of Pokémon, one piece, Japanese cards and more. All is fairly priced.

    Overpriced card (compared to market price of $110 at time of this date)
    Josh R.

    be completely transparent. This store scalps its prices like crazy. I know for a fact that they buy these cards at a fraction of the market price but they'll throw in a few extra dollars on top the market price when they sell it. I'll give an example. At the time of this review, they have a Charizard EX 199/165 from the 151 set for $131.50. Market Price for that card is around $110. I'll give them +1 Star for having a decent inventory, but other than that, you're better off spending money elsewhere. I don't plan on shopping here again.

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    1 month ago

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    7 months ago

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    4 months ago

    Business owner information

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    Igor M.

    The issue was corrected at the store

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    8 months ago

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    4 months ago

    Our place to go for Pokémon cards in Concord. Good selection and prices. Recommend it.

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    7 months ago

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    6 months ago

    Phantomich was a great shop the clerks were very helpful and very nice pretty good prices

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    2 years ago

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    1 year ago

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    9 months ago

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    2 years ago

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    9 months ago

    Great place. Friendly employees & they have a lot MRG stock. The majority of the time they have items in stock what I'm looking for.

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    1 year ago

    Friendly service but they do price their packs themselves like most card shops. We go there specially for Pokémon cards.

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    1 year ago

    Awesome business owner very friendly and helpful walked away as a pleasant customer and I will be back!! A++

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Cool little store good environment store owner is funny a lot of good players that comes to the store to have a good time.

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    2 years ago

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    3 years ago

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    Ask the Community - Phantomich

    Review Highlights - Phantomich

    Store is organized and has great selection of Pokémon, one piece, Japanese cards and more.

    Mentioned in 7 reviews

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    I wasn't expecting my hobby lobby trip to be so memorable. Mark Anthony saw me choosing florals,…read moreand holding them up to the mirrors in the mirror isle. he kindly came up and asked me if it was for my wedding, I said yes. He conversed with me for a bit . He was so helpful and so kind and reassured me that I was choosing good florals. (I came alone) he congratulated me on my wedding, and his reassurance did honestly help me choose my flowers. To him it may have not seemed like a big deal, but that interaction meant a whole lot. His kindness was deeply appreciated today.

    This experience was disappointing enough that I felt compelled to share it…read more On a Saturday evening around 6:50 p.m., I stopped by Hobby Lobby with my 4-year-old daughter and my elderly mother-in-law. We were preparing for an upcoming funeral, and I needed help with an expensive gold frame I had purchased from Hobby Lobby. One of the corners had separated, and I wanted to know whether the framing department could repair or reinforce it. Because the frame was large and heavy, I left it in my trunk until I confirmed that someone could help. My mother-in-law waited nearby so she could rest while my daughter accompanied me to the framing counter. I approached the employee working in the framing department and asked if he could assist me. His first response was, "I'm off in six minutes - what do you need?" The tone immediately caught me off guard. As I began explaining that the corner of the frame had broken apart and needed reinforcement, he interrupted me and said, "Stop. Just hurry up and tell me what you need." I was surprised because I was simply trying to explain the issue so he could determine whether it was something the framing department could fix. I told him the frame was needed for a funeral and asked if it could be repaired. Instead of addressing my question, he asked why my husband couldn't fix it. I explained that my husband is currently deployed, so he wasn't available to help, and that while I would try to repair it myself if necessary, I also work full-time. His response was simply, "So do I." At that point, it was clear that helping me was not a priority. What made the interaction even more upsetting was that my 4-year-old daughter asked afterward, "Mommy, why was that man so mean? Why didn't he want to help us?" Hearing that from my child was heartbreaking. I told her that maybe he was having a difficult day because I wanted her to understand that we should still try to show kindness to others. I shared my experience with the manager, who told me that this employee often tells others how important it is to be friendly with customers. Unfortunately, that was not reflected in the interaction we experienced. Thankfully, we went to Ace Hardware afterward, where an employee immediately took the time to help us. He recommended reinforcing the frame with small metal corner brackets, nails, and gold spray paint. His advice worked perfectly, and we were able to save the frame in time for the funeral. This review isn't about expecting perfection. Everyone has stressful days. It's about the importance of treating people with basic courtesy and respect, especially when they may already be going through a difficult time. A little kindness can make all the difference. Unfortunately, that was missing from our experience at Hobby Lobby.

    Photos
    Hobby Lobby - Gold frame I purchased from Hobby Lobby and their frame department refused to help me repair it. Horrible customer service.

    Gold frame I purchased from Hobby Lobby and their frame department refused to help me repair it. Horrible customer service.

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    Incomplete "marvel" bc no x-men whatsoever

    Phantomich - hobbyshops - Updated September 2026

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