Excellent food and excellent service. This location is so nice and clean with a great view of the river and the city. I was looking for a great, healthy lunch spot. This is it. I can't wait to return. Love the staff. read more

zero stars, 2 orders in a row did not include the chicken in the salad and the name of the salad has chicken in the name. . Hey just s response i already spoke to your team and they wasted more of my time so I delted my account. Never again. read more

I've tried this place twice in two weeks. First time I only ordered a strawberry and banana smoothie. It was okay, but not great and it was already pre-made and not made fresh. The second time I went in and ordered a Chicken Caesar Salad and got one of the promotional Sesame Street reusable bowls (which is VERY cute!! ) and I like that I can bring it back each time to use and get a small discount. The bowl itself is small but a good portion for a Salad made fresh, which was good. The only downside to this place is how expensive it is. I know everything is inflated but it's a lot to ask to pay for a small Salad. The bread that came with the salad was delicious, to bad it was only worth two bites and very small. Glad I got the cute reusable bowl but not sure how often I'll get to reuse it. The staff was friendly and helpful. I also had a promo for free cookie, but the staff had a hard time redeeming it for me but gave me the small cookie anyway. I would go back for the salads and maybe the wraps, when I can afford them. read more

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Go to one of the other locations! Quality is it great and 3x I preordered and had to wait 25 mins after the estimate for my order because they just can't keep up read more

The Just Salad at 120 S Riverside needs to GET IT TOGETHER. They cannot handle the daily lunch rush. I work in the building and have been ordering online for pick up pretty regularly since it opened. And every day it is the same absolute cluster. Today I ordered a salad for 12:25 pick up, got tied up at my desk so I didn't head down until 12:40. Per usual my salad was not ready and there were over 20 people waiting for pick up orders. I waited 15 min before asking someone because my salad was now 30 min beyond the pickup time. Another 10 min goes by while I watch them hand out multiple orders before they finally hand me mine. This happens EVERY SINGLE DAY. I got up to my office and my salad was horrible - heavy on the kale, barely any dressing, only 2 pieces of chicken and an insane amount of pickled red onions. So disappointing. The lunch rush is not a surprise. Figure it out please! read more

I placed an order for a few of my colleagues and unfortunately from the service to the food, we were not pleased. Not only did we spend $52 for (3) salads, but my friend also gets harassed about not "selecting" bread options and not selecting "utensils". When she returned to our workplace, 2 orders of bread were missing, the dressing was mediocre. The staff did not seem helpful and the quality of food is not the best. Very disappointing. This will be my last purchase. read more

I get great service here. Thelma is always very attentive and accommodating. My usual lunch spot!

Great place for lunch. Their system is quick and are enforcing social distancing and not allowing those to dine in. Great selection of salads and dressings. Also they have a great selection of warm bowls. However, I would look online for their menus. It seems that it's hard to see some of the menu items because they are on two sides of the store (some items on one side and others on another side). It seems like a goofy setup. Regardless, it's a great location and great salads. Quite the portion! read more

Just Salad - Lunch! - Salad Near Me - Chicago, Illinois

I went in today and per usual I LOVED my salad. My favorite is the crispy chicken poblano and I get extra avo. Today I substituted for chicken thighs..YUM! This is within walking distance from me so I'm so glad they are open and a healthier choice in the area. Kay made my salad and she was just so sweet and efficient! I will def be making my usual 2-3 stops during the week with this closer location. 10 out of 10 highly recommend! read more

We ordered off of Uber eats so we can't really speak on the service but we ordered the Thai Chicken Crunch salad and it was alright. A bit flavorless, there wasn't enough sauce. Compared to Sweet Green where they load up the toppings it was a bit underwhelming read more

Just Salad - Thai Chicken Crunch - Salad Near Me - Chicago, Illinois

This review is for the Just Salad at 120 S Riverside Plaza. I've been to other locations in the city and haven't been disappointed. Unfortunately, this location has very poor customer service. My salad was not ready for pickup at the requested time. Many orders that were requested at a later time were ready and waiting. Come to find out that they fill the orders as they receive the orders. Not good , especially if you're preplanning your lunch. Good luck enjoying a salad that's been sitting there for a couple of hours. My salad was finally ready and they forgot the dressing on the side. The salad was made wrong- some things I didn't order were in it, and things I ordered were not in it. When I brought it back I was met with an angry manager and a worker who wasn't quite willing to accept that they screwed up my order. Not worth my time or my money to put up with all this nonsense. read more

Honestly, I like the food here. I really do. The workers at every spot are extremely friendly. There are lots of options to choose from, they offer caloric info, and there are many locations in downtown Chicago. My issue is they have made MANY changes, and pretty much all of them have not been for the better. For starters, they stopped chopping the salads a while ago and when that happened, I started coming a LOT less frequently. It's hard to eat and cut up the full bowl yourself. That small offer is what made Just Salad unique, but for whatever reason they decided to stop cutting the salads. If that wasn't enough, they actually stopped supplying knives. What?! So not only will they not cut your salads for you, they won't even give you the option to do it yourself? I found this pretty ironic. They even stopped carrying my favorite dressing (buffalo). I'm assuming the next step management will enforce will to be bring your own lettuce. With so many amazing competitive salad places in the loop, Just Salad should be focusing on ways to put them ahead of the pack. I believe they started there, but as of now... not so much. read more

Buckle your bootstrap and leash up your lasso -- I had the Chipotle Cowboy. Just Salad is an unremarkable lunch spot that serves salad, and I respect the honesty. Your money is better spent at Sweetgreen or Chipotle. Otherwise, if you're in a pinch and need some greens, enjoy. Fresh, fresh, fresh Leaves wet vinaigrette, Crunch, crunch read more

Would give less than 1 star if I could. This location is routinely a nightmare. Spend your lunch money elsewhere! My pickup order is always late and often completely wrong--missing all of the ingredients I chose other than spinach--yet I still had to waste close to an hour recently dealing with hostile employees and had to repeatedly explain the issue and urge them to just open the salad to see it was completely wrong. Then they forgot the dressing so I had to go back again. I've been told by employees at this location that they prepare the order as soon as it comes in instead of by scheduled pickup time, so definitely avoid ordering in advance! Despite the apparent lack of help and huge lines, there's always at least one table full of employees sitting/eating/playing music/watching things on laptops. I've asked for a refund for this experience for days at this point before leaving a negative review.... Just go to the Sweetgreen down the street read more

I started going to Just Salad at 10S riverside since they opened more than a year ago. The place was great and I was there almost every day. However, over time I'm more and more often dissatisfied with my order - either the portion was WAY TOO SMALL or they completely IGNORED my notes via online order. I stopped going there often, but still wanted to give them a chance once in a while. Today I am COMPLETELY shocked on my order. A 13 dollar salad that looks like a half bowl of mixed greens and drenched with dressing even when I said dressing on the side. I've heard of others complaining about just salad and I really hope as their customer base grow, they can still maintain their quality. Or they will just lose more and more customers. read more

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This is another place I walk past quite often, the other day I was in the mood for some greens, so I came here. During lunch time the line here gets very long (they do move fast as well). Anyways so I ordered the cesar salad, and overall it was good, the portion is pretty big. definitely will be back for more read more

Just Salad - Cesar salad - Salad Near Me - Chicago, Illinois

$10 for a bowl full of romaine. Do yourself a favor and go elsewhere, there are plenty of better salad options in the area. Complete waste of time and money....Never Again!! read more

Just Salad - Salad Near Me - Chicago, Illinois

I remember seeing Just Salads in New York, but I was more interested in trying non-chain places while I was working out there. Now that I'm back home though, I'm more than willing to go for healthier options even if they're found elsewhere. My old work building made great salads, but since I left there I've been looking for a sub. Freshii and Pret are ok, but currently Just Salad is my reigning ruler of the salad work lunch. First of all, I love the reusable bowl idea. Pay $1 upfront for it, but get two extra toppings on each visit. Definitely worth it! All the salads are pretty tasty and they have a huge variety of dressings. Each salad is also personally chopped for you, and everyone knows chopped salads are the best salads. My only real complaint is that this location just isn't suited to the large crowds of the Loop. The line will often snake around, and while ordering online is an option you can't use your reusable bowl. Also the prices are up in the $9-10 range which is a bit high for downtown lunch options. Still, it's great that I can get some food that's good for me and relatively guilt free, especially now that the Taco Bell near here is closed. read more

Overall: this is the type of salad place I love for! Customized ingredients, toppings and dressing. They chop up the salad for you (which is my least favorite part about salads) so I mm a happy camper! I bought the $1 reusable bowl which gets you an extra 2 toppings and 1 cheese for now cost every time you visit. That's a steal! If I want quinoa or brown rice added or some extra celery, I can get it every time for free. You can't beat that! Smoothies are only $5.99 which is a steal even in the loop! This location in particular had a bit of a...management or loitering issue. I'm not sure where the actual manager was (possibly in the back or doing inventory), but some of the staff had visitors that were interfering with customer service while they were in the establishment. It was really unprofessional and turned off my super positive vibes of my first experience there. Food is unbelievable and the concept of Just Salad is awesome, but the interruptions and lack of respect these 'visitors' had for the paying customers was overbearing. read more

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I started frequenting this location two months ago when I realized I had a lot of food allergies and salad was the only thing I could basically eat that wouldn't make me feel awful. I order the same salad every single day. They have recently started making my salads wrong by substituting romaine lettuce for kale or drenching my salad with dressing when I asked for dressing on the side. Unfortunately, both scenarios happened today. I love this place but I feel like some of the staff does not enjoy being here. read more

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I just finished eating here after the grand opening and had a good experience. Taste: great! I got the Smokehouse Steak salad. The steak was nice and the portion was filling. My only complaint is that the jalapenos were INCREDIBLY strong, and chopping the salad means everything tasted like them. My mouth is absolutely burning and my nose is running, so I wasn't able to finish more than half of the salad. . At least they're fresh. Price: pretty high. My salad would have come out to $12 with tax without the dollar promo. This is a limiting factor for me. Ambience: very small, but clean and well-maintained. Definitely designed for grab-and-go. I'm not sure if I'll be back again due to the price, but enjoyed my experience. read more

Just Salad - Smokehouse steak salad. So spicy, ow ow ow - Salad Near Me - Chicago, Illinois

I frequently order from Just Salad for lunch as I work nearby. Whether ordering in person or online, my orders are often incorrect, although ordering in person is easier to fix of course. Today I ordered my usual, Buffalo Chicken Salad, online. I selected tofu as my protein, assuming that doing so would indicate I wanted that as my protein instead of chicken. Usually, to be safe, I also write in the special instructions section that I'm a vegetarian and want to substitute the tofu for the chicken, but in this instance, I did not. Instead, I left a lengthy complaint about how the last time I ordered this salad, most of the ingredients, except for the tofu, were incorrect, and I asked that I please get the right ingredients for a salad that costs $10 or more. Instead, I got a salad with chicken and tofu mixed together. I called customer service and asked for a refund, and was told they couldn't give me one in this instance because I didn't specify that I wanted the tofu instead of the chicken, despite having selected tofu as my protein, but they would give me a coupon to cover the cost of a future salad. To that end, Just Salad should work on the user friendliness/experience of their online ordering system and use terminology that specifies you'd like one protein selection to substitute another or to be added to another. The current system seems open to misinterpretation, as is what happened with my order. When I expressed annoyance that she would not give me a refund for a $12 salad that I can't eat, she apologized. She then went on to observe that I am a frequent customer and that I usually do specify in the special instructions area that I want tofu substituted for chicken. I responded that I would no longer be a customer at all. Shame on you, Just Salad. You not only took notice of the fact that I buy from you frequently, but you made no attempt whatsoever to retain my customer loyalty other than to offer me a coupon? I work in an organization that provides customer service to a paying membership, and this poor level of service would never be tolerated. Do better. read more

I was very excited for this to open so close to my work. The chicken noodle soup is delicious. That being said, my experience today was horrible. I ordered a "build your own salad". The avocados were brown and the chicken was ice cold and rubbery. The salad was completely inedible. The cost was 15$! Insane price for a terrible/rotten salad read more

Just Salad - Salad Near Me - Chicago, Illinois

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This place gets packed, but they're fast and get the job done. Additionally, they have outdoor seating. You feel a bit rushed going through during lunch, but I'm always in a rush anyway and don't mind it. read more

Just Salad - Outdoor view - Salad Near Me - Chicago, Illinois

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Had my mind blown by this salad. People forget so often that salads need to be seasoned too, and the simple salt and pepper here make a huge difference. Meat was also well seasoned. The place is also pretty efficiently run. Got in and out in three minutes. Really great experience. Only knock is lack of much seating. read more

I used to be an everyday Just Salad customer. However, Today on 4/09/2018 I went in to get my normal Monday order. I was extremely surprised when the employee who was preparing my salad was asking about dressing before he went to chop the salad. I asked him "Can you chop the salad for me?" He then responded by saying "We no longer chop salads at this location". Thinking to myself about how strange that was the employee then pulled out a large piece of lettuce and asked me if I wanted that in my salad. No I replied, "I do not want that huge leaf in my salad". I was also confused when I went to pay and it was the same price for it not to be chopped. Seems odd...Now that it will take me longer to eat the Salad. Overall the actual salads were amazing before when they chopped them. I also love the avocado toast. But, to be frank I will no longer be going back to that location again. Neither will any of my co-workers. read more

Just Salad is my go to lunch spot. Think about it, salad is the healthiest thing you can eat for lunch. It puts me in ketosis almost instantly. I have lost 12 pounds in 3 days by eat JUST SALAD, just like the name. 6+ stars. Great Name. My name is Ledio. read more

I honestly have a tough time to review this place since the salads are good. In fact they are really good, but the problem is the price and crowds. Normally the food takes up most of my review, but the pricing is a serious issue in my view. No offense to people who love this place, but it's a salad. There quite a few places downtown that have salads, and they are good. In fact, many non-salad places like Naf Naf which is Mediterranean allows you create a salad bowl with their toppings. I digress, but it's not hard to find a salad. Therefore, is it worth paying at minimum $9 before tax for the most basic salad such as a Caesar Salad? No, let alone how any "exotic" salad such as their takes on a southwestern style salad being $11 to $12 before tax is ridicolous. That said, there are positives to this place. As I mention, the salads are good, and I've had several different types of salads. I haven't had a bad salad, but I can't attest to the soup or bowls they sell. They look good, and others get it, so I'm sure the quality is solid as well. I digress, but the salads are good since the toppings are fresh. The dressings are good, and they will give you fresh bread as well. From a salad standpoint, it's really good and you can't go wrong from this viewpoint. Having said that, is it again easily worth paying $12 before tax? No, and lets say you want to customize a salad or add something, you'll likely be approaching $15 with tax, or more. Let alone if you want a drink like a can of soda which is almost $2. It's a 12oz can, and they are charging like you are getting a 20oz up at any other place. God forbid you want to add anything "exotic" like an avocado or an egg. That's easily a dollar or two for those toppings, and something basic like cilantro is a about a dollar. It may not sound a lot, but it adds up, and a bushel of cilantro at the store is like $1.50. Even for the organic cilantro in some stores. I expect a markup, but not to the same price level to buy a bushel in exchange a few cut up pieces of greens. It's a business, and rent isn't cheap, but they aren't offering competitive pricing. Finally, my last issue is this place is way too pack too often. The good news is they are efficient, but expect a good 15 to 20 minute wait from 11:30am to 1:00pm. Let alone how many people order online, and you may have a giant cluster of people at the cashier trying to figure out their order which is disorganized. No offense everyone, it's a salad, and not worth the long wait. You can go to almost any corner and get a salad downtown with a third of the price and twice as fast. That's my big issue, the cost and waiting for a salad. The salads are good, and they deserve a solid 3 stars for that alone, but the price and long lines deters it from a 4 or 5 stars. If the prices were competitive, it would easily be a 4, but it can't since no salad, with the exception of a steak or seafood style salad, is worth more than $10 for a meal at a fast casual restaurant. Especially for something like chicken Cesar which you can find anywhere, and the quality is on par with Just Salad. P.S.: Buy the plastic bowl to at least get a topping or two for free. It's to save costs on their front in the long run, and at least you're reusing plastic. read more

Eris - she is such a kind person every day I walk in and she remembers my order and know how to mix the greens!!!

I have to give a huge shoutout to Kayla! She was the only employee working in the store & was extremely kind & attentive to me while fixing my order. When I realized I accidentally forgot my wallet, she even comped my order instead of having me run back to get it! Thank you Kayla for your amazing customer service!! read more

You can find quite a few places that have pretty good salads in this area, but Just Salad is probably the best. The lines can get pretty long during lunch but they have a lot of employees and you're in and out of this place in no time. There are plenty of specialty salads that all sound and look pretty good. I've only gotten the Buffalo Chicken Salad and it is amazing. Buffalo chicken, celery, little cubes of pepper jack cheese, tortilla strips, and ranch all chopped up and put in cool looking clear bowl. That is my suggestion if you decide to give Just Salad a go. You can also create your own Salad and get whatever ingredients you desire. The price range is between $7-$10 which isn't bad considering the quality of the food. The also have bowls that look tasty as well. read more

Love this place. Great salads but always busy! Order ahead via Ritual to avoid the line. Favorites include: Thai Chicken Buffalo Chicken Always add salt and pepper and chop! read more

This location is my go- to spot for lunch. The staff is very polite, professional, and efficient. My food always tastes as if it were made with care even when the line is wrapped around to the door. I want to give a special acknowledgement to Eris for her level of professionalism, preparation of my food, and demonstrating a level of care that all people in the customer service industry should have. Keep up the great work running this business! read more

I love this new location. They get you in and out which is convenient when I need to get back to work. I recommend the chipotle cowboy salad. read more

Just Salad - First time getting a wrap...delicious! Buffalo chicken. - Salad Near Me - Chicago, Illinois

Another solid option in my building. It doesn't happen tremendously often...but Chicago is very capable of penning you inside your office at lunch time through various forms of precipitation. If you don't have lunch, this leaves you with Roti or Starbucks. Was curious to try this place once the branding went up. Even though I perused online and decided what I wanted before I went downstairs, this was still a bit overwhelming (as others have mentioned). Since I ordered something off the menu, the worker had my ingredients together quickly and had me jump around the line of people customizing their food. There are two "finishers" who chop and dress your salad before you pay. Went with the Tandoori Fire salad. Solid chicken, pita chips and feta were a perfect complement. The pickled red onions didn't have the pickled taste I was hoping for though. The side of bread was tasty and fresh. For $10.02 total charge, I feel satisfied with the amount of food. It's a salad, you aren't going to be full as long as you would if you had something else. Definitely will be back to try something in a wrap. read more

I love Just Salad! The staff is friendly and very efficient. They use very fresh ingredients and have quite the selection. During lunch hours Monday-Friday, the rush gets CRAZY. I highly recommend ordering online to beat the line. There's anywhere between 30-40 people in line during lunch (not even exaggerating at all). I would love if they expanded this place, and had a dine-in area. There's really only one small table, and it feels pretty tight in there with all of the people in line. The secret's out! Everyone knows that Just Salad is the place to be! read more

Walked by on my lunch break and decided to stop by for something green. Oftentimes at ridiculously fast counter serve places the customer service can be quite poor, not so hear. Despite how busy it was and how impatient the customers were, the staff was quick, efficient and polite. The buffalo chicken salad was also fantastic, and I think I will be returning for that same salad quite often. I Would encourage skeptics to give this location a shot. read more

Just Salad - Salad Near Me - Chicago, Illinois

I think it has potential but employees are too rushed. This is my second visit. I ordered the chicken shwarma salad, walked back to my office, sat down to eat and only then realized that my chicken salad had no...chicken. I'd rather wait a little longer and get what I ordered. I'll give it one more try. read more

Second time I've ordered from here and gotten bad or incorrect food. Went in person and the quality was terrible. Ordered a chicken wrap with literally four pieces of chicken in it. Today ordered a salad online and it was missing half of the ingredients. This will be my last time going here. Spending 14$ on lettuce is bad enough, getting nothing else with it when you requested it is ridiculous. read more

I came in yesterday kinda upset but the service there was great change my whole attitude deja was a fantastic employee her service was fast and accurate read more