Big shout out to Stan, Taylor and the entire crew at Austin Body Works for the wonderful job…read morecompleted on my daughter's car. She let me know that team at Austin Body Works quickly and efficiently got her back on the road in no time at a great price. I cannot recommend this shop more. These guys are the best in Austin!

I could not have been more pleased and satisfied. The work and service at Austin Body Works were…read moreoutstanding. They kept me informed and did GREAT work in a timely manner. I would HIGHLY recommend them to anyone looking for quality body work and paint. They really cared about me and satisfaction. Fantastic value for my time and money.

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

The fellas at U First Auto Body on Highway 290 West on the way to Dripping Springs are absolutely…read morefantastic! Tremendous customer service, stellar body work on my 2021 VW Atlas Cross Sports and friendly interaction. Jesse and Carlos are the best! Highly recommend!

These guys were very good. They were able to do a search on all of the salvage parts in town. They…read morewere not able to find me a door locally , but they then searched the nationwide database and were able to obtain me a perfect door and had it delivered at a very fair price within 3 days.

Noe at Metro Body and Paint has done quality work for me and family members for over 30 years with…read moreNO problems and great service! He also has an ace of a mechanic! I highly recommend him. Thanks.

I've been taking my trucks to Noe for years, he always does the best job, best price, and gets it…read moreback quickly. He's very straight forward and personable. I drove my 05 F-150 from Austin to Tulum Mexico last year and it would not have made it without Noe's work. I highly recommend Metro Body and Paint!

I worked with Don and he was incredibly helpful and fixed the car in a faster time than the initial…read moreestimate. He also worked with my insurance to help settle everything and made sure I was taken care of.

Absolutely abysmal "service" center. Every communication that I got giving estimation times for…read morewhen my car would be ready was incredibly inaccurate. If they give you an estimated "2 weeks" like they did me, double it and that's your actual estimation. I dropped my car off on 3/25 for repairs. Also I got 2 different texts from this "service" center saying my car would be ready in "1-2 business days" one received on 4/9 and the other 4/16. Today is now 4/21 and I was told my car would be ready at 1 pm. I went today to pick up my car and STILL my car wasn't ready. Absolutely pitiful. I feel bad for anyone that has to use this place after they've been in an accident. I wish I could put negative stars. Ps I never leave reviews anywhere, but wow this place sucks righteously. Edit: I was finally able to pick up my car 4/23 and at least they washed my car (the only positive from this experience)

Prompt, accurate, courteous, fair prices, excellent results. I will use these guys again when the…read moreoccasion calls.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Sam was amazing! Replaced my alternator the same day I called with the best quote around and it's…read morebeen working great since. Very friendly and wonderful service, thank you Sam!

My new go-to spot for car repairs in Austin. They are awesome! Friendly and fast service.read more

Been going for a while. Always been a great place to get pretty much anything fixed. One of the…read moremore honest and low priced mechanic/body work men i've ever been to