My phone started acting weird so I need to get a new one. Normally my husband takes care of it but…read morethis time around I went by myself. Eduardo at this location helped me to find a phone that wasn't more than I needed and help instruct me on everything I needed to know. He was extremely thorough in explaining every detail on the bill, and conditions. He made it such an effortless experience for this not so electronic savvy girl.

Our family of five got new phones from Mario and he was not only honest, but patient. When we went…read moreto pick up the phones, Mario, Santos, and Diego all worked together long and hard, as a team, to set up our phones! Thanks so much for all your help!

Amado was generous and honest he really took the time to explain to us the different services and…read morecauses of certain usage . Forget those other wireless stores this should be your local wireless store . I'm currently with T-Mobile and with this kind of service I might just switch .

Fast,honest and professional!! just call them for a free quote and free information... they can get…read moreyou pre paid phones and they know there stuff when it comes to i phones!! boost metro pcs ect... good Christian bros..

I came in here yesterday with a complicated requested. I was greeted by Claudia. There was a long…read morewait but I do appreciate being able to leave the store and having access to my place in line on the mobile app. It let me stay productive while I kept my place in line. I was helped by Claudia who was able to complete my request. She was friendly and helpful. I've also been helped by Sam there and he gave me a really good deal. Thank you :)

12/29:25: Visited this location once again but for a screen protector replacement. Richard assisted…read moreus, and was very thorough with the process. Checked what coverages we had, replaced my screen protector, and was not heavily aggressive like other sales people--just the right amount to help us feel comfortable. Thank you Richard!

Do not come here Brought my iPhone 16pro in and got a cheap…read morescreen that keeps popping out , phone doesn't charge correctly anymore so I'm sure they replaced my battery with one of their cheap ones and my face ID doesn't work anymore

please read before going here!!!: 1 star is giving them too much grace. do not come here. they will…read moretake parts from your phone like your battery & other key components & replace them with terrible, cheap parts. also, the screen i paid for literally started falling apart on its own within 24 hours & they said they would have to charge for a new one; im talking about literally started cracking from being in my pocket. worst of all, my iphone (not even 2 years old) constantly overheats & doesn't charge properly so i suspected something was wrong. i took my phone to another repair & asked them to open it up and check my parts & they confirmed i had a bunch of cheap parts replaced in my phone. smh i cant say enough bad things about this place, you have been warned.

Two employees helping 25 customers waiting on line very bad business. Wait time is unbelievable.read more

Great experience cancelling our account after 5 years…read more Rep was super helpful Let's see if competition does better?

The best place in town to sell your devices. My friend Matt at Lucky Diamonds Cash For Gold (also…read morea great business) referred me to sell my iPhones to Discount Wireless. A great experience, I highly recommend it. Frances

I've been a great client of AT&T for over 25 years. Guilty as charged, I am a creature of habit BUT…read moreit doesn't seem like loyalty is rewarded anymore nowadays. I started off shopping online on the Verizon website, but I had 1 million questions that the website didn't provide me. I then decided to visit the store in Upland. I didn't realize at that time that it will turn out to be the wisest thing I've ever done when it comes to cellular service. I was greeted by Angel, professionally and without judgment. He presented me a variety of options. He was very patient with all of my questions. I did not feel any pressure at all. Neither did I feel that they were upselling me. 5 lines were ported smoothly from ATT. We are now taking advantage of the Verizon network and we are very pleased with their customer service. A shout out to Angel for going above and beyond to help us out. Your hardwork and patience are highly appreciated. We are grateful to his manager Alejandra as well for being an excellent example to her team at Verizon Upland. p.s. The store is kept clean and tidy of clutter. Ample parking is available as well.

The one star reviews are right. I went in to see how I can lower my bill because it's getting high,…read moreand the lady that helped me was zero help. She looked at my account and said there was nothing I could do, met with me for 2 minutes even though I was there with an appointment to come in. I said I guess I'll just price match with competitors and see if they have better deals, and she just shrugged her shoulders. I've been a customer for 20 years, but they couldn't care less. After my appointment I just went home and looked at my account myself. I saw there is a teacher discount I never knew about and got that, also was able to remove some things I didn't need. Brought my bill down $50 a month. I'm still looking at other providers because going to Verizon to get help is impossible now, their workers are terrible. Do better Upland Verizon, hire people that can at least pretend to care.

One of the best places in the town affordable prices very fast honest and Perfect customer service…read moreI Fixed my iPhone 6 less than 50 bucks with free screen protector Look for Husan Thank u so much.

Bionic Mobile Repair is a horrible place to get your phone repaired. Regardless of what phone you…read moretake in to get repaired by them, they'll partially repair your phone and also damage it so you'd have to come back to get your device repaired. If you need your device repaired they have 2 mobile very honest repair shops in the city if Pomona. I repay do not let Bionic Mobile Repair scam you out of you hard working money. If I had the option to give 0 stars I would've.

Great customer service no matter who you get. I've been in a couple of times this past week and was…read morewell taken care of! The techs are real problem solvers.

This is not a corporate owned store and that's why they have zero integrity and are able to lie to…read morecustomers with no consequences. I went to pick up a replacement phone and after waiting an hour they refused to give me my phone because they said that the phone I was turning in wasn't from T-Mobile even though the serial number matched what T-Mobile has on file and I have an active line on that phone. The manager is rude and could care less since they're not corporate owned

Yaz in store helped me with an issue I couldn't resolve over the phone for over a month. Testament…read moreto brick and mortar stores with person to person interactions. Thank you Yaz

We had a very bad experience at the Verizon Store in Glendora…read more The manager was very rude and dismissive, he said just go online and handle it there. All employees are busy. I wasn't asking for anyone to drop wha they were doing and come help us. The reason we went in is because we were having trouble with their customer service. They told us we needed to go back to the store where we purchased the phone to solve the issue. It was just frustrating because we were getting the run around from everyone. Thankfully we were able to finally handle it online after several tries. I can see why their rating is so low. This is the closest Verizon store to me, but I'll be going elsewhere from now on. I'd recommend you do the same.