Extremely poor customer service. It was very apparent from the moment we reached the counter than…read morethe associate did not want to help us. Laziness at it's finest. It doesn't matter if you work a minimum wage seasonal job and don't know all the answers, you should still try to do your best to help. She came up with excuses after excuses for why we couldn't return the item we purchased online. We had to show her the policy on the website and then she proceeded to say we couldn't return it because the box is open and there's no way to tell if the packaging is all there. Well how else do you check out a product without opening the box. We called corporate and they apologized on her behalf. It is very disappointing nonetheless that there are people out there who will shamelessly treat customers this way. We're OK with new staffs who just apologies for not knowing how to do something. What we're not OK with is someone who makes up excuses to deliberately make life harder for you.

I come here every year for their okay selection of items and the service is okay and you can be in…read moreand out of there pretty fast due to unpopularity.

We had them come to our daycare twice. One time for Christmas. Santa and an elf, then another time…read morewith cinderella. Cute show.

I only have wonderful things to say about Sara! From the very first contact, everything was easy…read moreand straightforward. On the day of my daughter's birthday, just 40 minutes before the party, she had an accident and needed to go to the hospital for stitches. Even in the middle of all the pre-party chaos, Sara kindly took my call and offered me great options. Since she had another event scheduled right after ours, we decided to keep the original plan. We had about 15 kids at the party, and Sara made sure every single one of them felt included and had fun, from face painting, to the parachute games, to the balloon creations. The kids had an AMAZING time, and every parent there complimented her work. I 100% recommend Sara, and without a doubt, I'll be booking her again for our next party!

He called earlier in the day to introduce himself, and although he hit traffic, he was…read morecommunicative throughout and kept me posted with regular updates. The duo, spider-Man and Black Panther, were great with the kids and kept them engaged through superhero training, storytelling, tattoos, stretching exercises, and Spider Man kicks. Their energy, communication, and interaction with the children made for a very positive experience.

Had Jasmine come for two hours, was unprepared for the party had no games ready. Face painting was…read moreso bad that all parents later said, how it made their kids look bad. Quite said with her performance also on the email the sent"kindly not their performers are not trained for face painting, they don't do anything they promise! Stay away from this company!

Racist supervisor Okasa and her team !! My seamstress bought a sowing machine and was not able to…read morereturn it (due to her getting a better machine.) The machine was purchased yesterday not used at all paid in cash with receipt! She was treated like she stole the machine and not even greeted as she walked in !! ( the staff rolled there eyes as soon as she walked in without even asking her the situation) this is why I avoid this store and will drive to San Jose! We have few seamstresses in the indigenous community and we will make sure we will not give this place anymore business for our fabrics !! I have had similar experiences over the years and have avoided it this is just another example of why I prefer to drive & FYI you can't steal a sowing machine they are locked up !! Do better Joann train your staff in cultural competencies

This store has been a go-to since it's so close to me. However multiple times I've been met with…read moresome of the worst customer service. Normally I grant a grumble under my breath and continue on with my day. However today was a step too far. I called just to see if there had been any updates on my pick up order. I was waiting for someone to answer the phone for about 2 minutes. Once an associate answered, I asked if there were any updates on a pick up order because the app had not updated (mind you I placed the order early this way it would hopefully be ready early). When the associate responded in a snarky tone that she "wouldn't know anything about that because I have quite a few orders". I responded with "okay" and hung up the phone. I've been in the retail business, I get how busy it gets, how demanding customers can be. That being said, that is not how you treat customers. It's a small store with a handful of employees and I'm completely understanding of that. But to go through that and then receive an email stating my order was ready is an example of poor customer service. There were so many orders but I'm assuming she saw the phone number I called from and was able to locate the order within minutes. I get it. It's a busy time. But you should still treat customers either way respect.

We had the pleasure of working with Twisted Balloon for Ellie's Bat Mitzvah, and they were…read moreabsolutely amazing from start to finish! The entire process was smooth, professional, creative, and stress-free. Their team brought such positive energy and a true "we'll make it happen" attitude that made working with them such a pleasure. The balloon décor turned out beautiful and added so much fun, color, and personality to the event. Everything was executed perfectly, on time, and with great attention to detail. Beyond the décor itself, the team was kind, easy to communicate with, flexible, and genuinely cared about making the event special. We received so many compliments from our guests throughout the night. Highly recommend them for any event -- we would absolutely work with them again!

Artemis from Happily Ever After came, saw, conquered. Without prompting, I saw her holding court…read morewith the kids in the center of the playground, giving us additional time to set the party up. Her balloon twisting, magic show, and movement activities were great, keeping the kids with rapt attention. Several parents commented to me afterward on how good she was. Our child had an unforgettable time. Highly recommend Artemis and Happily Ever After for anyone planning a birthday party.

This is long overdue. This Lady did a party for my daughter years ago and now she is doing one for…read moremy niece. She knocked it.out of the park once again. Teriffic with children. Definitely recommend!

Amazing experience for the kids. We stumbled on Most Unique as we were looking for some fun…read moreactivity for my 12 yr old birthday party. We've done all kinds of things in the past and decided to go for entertainment involving animals. Sari and Leonard arrived early to setup and displayed a super positive and find attitude throughout the event. The petting zoo was so fun that just a few kids were interested in face painting :) they just couldn't get their eyes off the animals that were super well setup on the lawn. Leonard took the kids for a spin on the pony carriage which was a blast to see. We had an extremely happy 6-13 year olds by the time they left. We never imagined the party would be so fun for the kids to the point that our daughter wrote us a thank you letter. Way to go guys! Thank you very much! Super recommended!

Great communication, fair and reasonable pricing and super accommodating…read moreVery pleased with the service and quality of costumes! I rented Ash Ketchum and Pikachu for my son's fifth birthday and they were a hit at the party! My son was so happy, I would do it all again just to see the smile on his face and hear the excitement in his voice! Thanks to this company for making everything so easy and for providing excellent service and high quality rentals! Highly recommend

I can't thank Luigi enough. He came to our birthday party and the kids had the best time…read more We had more kids than expected and he kept them entertained the entire time. He also waited for us to break the piñata and was willing to stay to sing happy birthday. Worth every penny

Took my daughter here recently. Making the appointment was easy on-line. No $50 deposit or fees of…read moreany kind. You pick out dresses you like and take them in a fitting room where they help you put it one. You've got an hour and you can try one as many within that time. Nice dresses and staff was great, my daughter asked to try on a couple of dress off a mannequin and she was super nice about it. Brought my daughter in law and her baby and 1 of my daughters friend. Carmel by the sea parking is horrendous. Just might have to park a block or so. Recommend this place!

Best experience for finding a bridal gown. The staff was amazing and the selection was amazing!read more

I would definitely recommend Pro Prep Events. She was so nice. She came on time and she set up the…read moretables, chairs and sashes. I told her exactly what colors I was looking for and she had them. When she came she even showed us brand new table cloths that she got and asked if I wanted those instead. I would 100% recommended pro prep events

I have to thank your staff and highlight the amazing work they did for us yesterday at my bridal…read moreshower. It truly wouldnt have been successful without your staff. They helped in every way possible, and we are so appreciative. I am so thankful we chose you and your services to help our event. Thank you again for everything. Such a beautiful event.

I was so excited that there's now a Hobby Lobby closer to me, but disappointed at the selection. I…read morecame for the Christmas decorations, but some of the aisles were bare. My favorite locations are tied between Morgan Hill and Dublin. Hobby Lobby is my go-to for home decor! It was even an unexpected finding for wedding decor when I was planning mine.

This place is like a better Micheal's. They have lots of…read morehome decor items. There is stuff for everyone here. If you're a car guy there is plenty of garage decor/automotive decor. Lots of cool toys for kids especially model cars, model planes, rockets, and science kits. Plenty of art stuff. I recommend coming in because stuff changes seasonally als