Judd &amp; Black Appliance -Everett

I would NEVER recommend Best Buy to anyone. I purchased a computer off their website that needed to…read morebe returned due to a critical error failure. Their return policy was confusing and poorly understood by the employees. They lost track of my computer and didn't issue credit promptly. Several calls, emails, in-person visits with management, and many hours wasted later, they finally exchanged it.

We had an appointment to have the screen replace on our I phone and you could tell the guy didn't…read morewant to do it. Very rude. Would never recommend this place.

Aaron's

1.5

(8 reviews)

•$$$

I have almost paid off my second purchase from Aarons. They take good care of their customers…read more Great customer service from the floor staff to management. It is a little pricy, but that is the nature of their business. High risk clientele means higher product prices. If you are looking to rebuild your credit, making on-time payments will certainly help as they do report your completed purchase to your credit report.

This place sells broken consoles that overheat and controllers that do not charge I complained…read moreabout this issues before and they told me they will not send my console in to get fixed under there dime it would all come out of my pocket these guys are scammers save your money and go else where I do not recommend Aaron's as a whole

Budget Appliance Service

(8 reviews)

Knowledgeable and efficient service in store and for delivery and repair of appliances.. Always…read morefair prices and trustworthy

We have always gotten top-notch service from Rich. Cost has always been reasonable. He has never…read morehad to fix any of our machines twice. Much appreciated!

Metropolitan Appliance

4.5

(152 reviews)

i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

Appliance Mechanics

4.8

(56 reviews)

Awesome mechanics servicing multiple brands with customer satisfaction goals…read more Outstanding customer service.

My refrig was leaking in two places. Ray came out and fixed both leaks. Cleared out the frozen…read moredrain in the bottom of the refrigerator and stopped the ice maker from leaking. Very knowledgeable and professional.

Mom's Appliance

3.1

(12 reviews)

•$

Dependable, good prices, typically able to find what you need! We have used them for years!read more

Needed to replace the little fridge in my basement, had to fit in a very specific sized space in…read morethe kitchen. I stopped by on my way home from work, found 2 options that would suit my needs. Jamie showed me around, gave me the run down and was very professional and courteous. The following day I brought my old fridge with me for disposal (a $55 value) when I went back to pick up my new (used) fridge. Nick even offered to deliver my new fridge if I had lived a bit closer but never the less he loaded into my pick up and even tied it down for me so I would be sure to get home safe. Not only did I get a new fridge and rid myself of the old, but I got a 90 day warranty. Standard because they are confident in there machines. This is a family owned and operated small business that has been around for a long time. Even though this was my first transaction with them I feel like I have known them years and I'm sure this won't be my last transaction at Mom's. I really don't feel like the negative reviews I just read reflect this business in least. If you need to replace a fridge, a washing machine, or a dryer, just stop in and take a look. They are very upfront and honest and all the machines are gone through and thoroughly tested. All the fridges are plugged in and running with thermometers inside. I will be back when the time comes to replace our main fridge and maybe our washer and dryer some day.

Mazter Appliances

4.3

(114 reviews)

Carlos is so talented and can fix most anything I think! Another service company said we needed to…read morereplace our GE gas range but guess what? They were a GE repair company (Bodewell). Carlos fixed the issue with the burner and we don't need to purchase a new range!!! Always get another opinion on replacing appliances!

We made an appointment for dryer repair. Mazter did not show, did not call, and did not call back…read morewhen I called their office to ask what was going on. Total waste of time: now we have to start over and wait even longer for an appointment with somebody else. Their "customer support" system is an AI robot who sounds confident, but cannot actually do anything to help you.

Spirit Halloween - Evergreen Way

1.0

(2 reviews)

The worst customer service ever. My daughter went to buy a costume and mistakenly buy an adult size…read morebut she is a teen. We have orginal box and receipt but refuse to except it saying it is in their policy. How is this legal if is not used items. The customer is very rude and that's my bad. This stores need to be closed and it is bad for the consumer. I am filing complaint with BBB as well.

Employees talk crap about customers felt very uncomfortable and unwelcoming there are a few nice…read moreemployees

The Home Depot

2.1

(164 reviews)

Came to The Home Depot as they advertized free installation of carpet…read more They refused to honor, as sign not supposed to be shown. I made a picture of sign, then they removed sign.

incompetent people poor service now I have to drive to Lowe's after the sent me a message from…read moreHomedepot saying my curbside order was there it was not it was only a incomplete order I would have to go inside to pick up. I called the store to find out what was going on but nobody answered the phone. I am a handicapped veteran it made it difficult I won't shop there curbside pickup again.

Appliance Repair Team

4.7

(93 reviews)

Quicly responded and fixed the issue with speed. Highly recommend to hire for appliance related…read morerepair service

Val was very helpful, patient, methodical and determined the problem - very knowledgeable.read more

Better Air NW

(498 reviews)

I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Resharing my review from Google:…read more We contacted several contractors for estimates on a new compressor and ductless mini-split units for two rooms of our home. Better Air NW was the only one who didn't give us pricing or a plan and the only one we had a negative experience with. During our in-person consultation, Jered focused on our HOA almost the entire time. Our HOA does have requirements in this area that we don't think are enforceable anymore, and in any case, that's our issue to sort out once a proposal is in place. We reassured Jered we would handle the HOA ourselves and wanted him to treat it like any other job: propose whatever setup his experience would call for and walk us through a plan and pricing. He kept coming back to the HOA anyway, and we struggled to get him to focus on the plan instead. He even told us one of the rooms was "impossible," and when we asked why, the answer was the HOA. It really felt like we were grasping at straws here. By the end of the consultation, our time had been wasted and we still didn't have any pricing or a plan. Later, he texted us that they couldn't do the job, without giving a reason. Since we never got one, we were left to guess: to us, the constant focus on the HOA came across as an easy way to pass on a job they didn't want to take on. No other contractor had trouble coming up with a proposal and pricing. Either way, our suggestion to Better Air NW is to be upfront.

The Duct Cleaners

(212 reviews)

Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

I have not use the service yet just inquiring and planning on the job done. Elena has been very…read morehelpful on answering questions I have currently. Will do an update if I can free up my time for appointment.

Envirosmart Solution

4.2

(257 reviews)

Mo came to our house today and did a great job cleaning our ducts, sanitizing the ducts. He was a…read moretrue professional. We highly recommend him and the companies services.

We had insulation in the Attic replaced with new insulation in the crawl space our air ducts…read morecleaned. Aaron came and gave us an estimate after a throw check of our attic and crawl space. Aaron's attention to detail and explaining the whole process was incredible. The crew led by Luis was very professional and kept me aware of each step in the process. Eli in the front office was very helpful when we had to change a date. He was also very helpful and arranged payment through our bank. I will definitely use Environmental Solution again

PNW Fresh Air

4.8

(111 reviews)

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

Vacu-Man Furnace & Air Duct Cleaning

(61 reviews)

We had Max come on time. Did complete cleaning of hvac vents and dryer vent. He went above and…read morebeyond in fixing our dryer vent which was leaking. Highly recommend.

Max is awesome. Very communicative and walked through each step in detail. Highly recommendread more

Firelight Chimney Sweep

(2 reviews)

I had Firelight come out for an unusual reason: to determine if the masonry monstrosity in the…read morecenter of my home was an original thermal mass heating system, and IF SO, to check the chimney to determine if it is safe to use the firebox in the basement. I found the company to be very professional, all the way from first contact, several calls to schedule, and through to to arrival. The tech was on time and followed instructions to call 5-minutes out so I could corral my protective German Shepherd. The tech was impressively knowledgeable about ancient heating systems, and did a thorough inspection of the masonry and mortar on all three floors and gave me wise advice, which I very much appreciated. I was surprised the tech knew about thermal mass heating that was common in the 1800's to about the mid 1920's. I think he enjoyed getting an unusual service call. Nothing was broken, I just needed confirmation of my suspicion, a chimney/mortar inspection, and advice on safety. I had them do a full inspection on this...monstrosity. Note there is NO FIREPLACE--there has never been one, but there IS a firebox and clean out in the BASEMENT! SEE PHOTOS and descriptions for details. Turns out--this thing IS an original heating system from 1920. Thermal Mass. It was used by building a small hot fire in the basement firebox, load some coal, and let it go. The heat is captured in the brick and held like a battery, released over time. The main floor section is a SOLID MASS OF BRICK. There was never a fireplace there. When the fire burns down, the warm bricks give off heat on the main floor for 8-10 more hours. Thermal Mass Heating. --Rightly, I was advised it's not a good idea to use it, but in case of an emergency... I could. It will still work as intended and the chimney is safe for occasional emergency use. --Later, in the 1940's, someone tied into the flue on the main floor for a wood stove, then in the 1960's that was closed off when natural gas was installed, along with cast iron baseboards--heated by a gas boiler. Hydronic heat via cast iron baseboards is the Best Heat Ever. No blowing air. Just Warm, Penetrating Deep Warmth. Hydronic Radiant Heat heats OBJECTS, not air. THANK YOU FUSE!!!

My family had used firelight for two seasons now. We are extremely satisfied with their service and…read moreprofessionalism. They are great with pellet stoves and fixed a stove we thought was ready for the junk yard. I highly recommend them.

WestCoast Heating & Air

(1 review)

Joe was prompt , knowledgeable and affordable. I did not have heat in my home and was waiting all…read moreday for another company to help me. They weren't able to get to my home and a friend recommended Joe. He came to my house within the hour.

From the owner: Welcome to West Coast Heating & Air, Your Premier Heating Contractor in Arlington, Ferndale,…read moreStanwood, Skagit, Snohomish, and Whatcom County. Are you seeking a reliable and expert heating contractor in Arlington and its neighboring regions? Look no further than West Coast Heating & Air. We pride ourselves on being the go-to source for top-notch HVAC products and services throughout the region. West Coast Heating & Air is dedicated to delivering our clients unparalleled service and the highest-quality HVAC solutions. Whether you're in Stanwood or any surrounding area, you can count on us to help you with your heating and air conditioning needs. Experience the best in HVAC services; our top priorities are customer satisfaction and top-tier service.

Atlas Air Duct Cleaning

(1 review)

The technicians are extremely knowledgeable. They got my A/C up and running in no time and at a…read morefair price. Would recommend to everyone in the Valley.

From the owner: At Atlas Air Duct Cleaning, we specialize in professional air duct, dryer vent, and HVAC system…read morecleaning services designed to improve your indoor air quality and system efficiency. Our goal is to help homeowners and businesses breathe cleaner, healthier air while keeping their heating and cooling systems operating at peak performance. Our expert technicians use advanced equipment and industry-approved methods to remove dust, debris, mold, and allergens from ductwork, vents, and HVAC systems. We also provide dryer vent cleaning to reduce fire hazards, improve airflow, and extend appliance lifespan. In addition, we offer air purification treatments, HVAC inspections, and filter replacement services to ensure your system stays clean and efficient year-round. At Atlas Air Duct Cleaning, we take pride in delivering exceptional service, transparent pricing, and honest work. Whether it’s routine maintenance or a deep system cleaning, we’re committed to providing cleaner air, greater comfort, and total peace of mind for every customer.

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10 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Garrett B.

2 years ago

I reached out to Judd and Black to purchase a dryer, but the offer they presented was extremely disappointing. Surprisingly, they no longer provide warranties for new appliances as I had assumed. On top of the already high price, they demanded additional charges. To make matters worse, there was a $4 dock fee. Discovering that I was significantly overcharged for a basic dryer left me utterly dissatisfied. I recall dealing with a salesperson named Mike, who promised a 15% or 17% discount. Unfortunately, he ended up deceiving me by inflating the company's profit margin. This behavior is unacceptable, especially coming from a business that claims to prioritize its community. Additionally, I was not informed that the dryer's feet needed to be attached before installation. It would be beneficial for Judd and Black to provide such crucial details to their customers. I strongly advise against recommending Judd to anyone after this experience. read more

William G.

9 months ago

We have purchased appliances (refrigerators, stoves, washer, dryers, dishwashers) from Judd & Black for over 40 years. The company provides high quality appliance and repair service. Mary Adams has been our preferred sales person for over twenty years. She recently assisted us in selecting a refrigerator. We examined several. Mary's detailed knowledge of the operational features and reliability of each make helped us evaluate the models. We were indecisive on two until Mary mentioned that one had two compressors, normally found on much higher priced models. We have been delighted with the new refrigerator. Mary's knowledge and recommendations have always been reliable and much appreciated. Her consistently high quality customer service keeps us returning to Judd & Black for out appliance needs. W. Goodwin read more

Susan Q.

1 year ago

Today, courtesy of Anthony's great assistance, I had my new LG ventless heat pump washer and dryer delivered and expertly installed! Jason, Anthony and Chad came in, removed my old units and put in these new, high efficiency machines. All tolled, in and out in well under an hour. PUD is participating in the WA state Climate Commitment Act and I was selected to be a participant. As a relatively new widow, my husband Dwight found a way to still take such care of me... Every Christmas he loved getting a"gift for the house" from Judd & Black.. This delivery happened just 2 days after what was our anniversary. read more

C. H.

9 months ago

I was at a friend's house in Mukilteo on Saturday, when the refrigerator they just purchased from Judd & Black in Everett was delivered. All 3 men who delivered the fridge were extremely kind and professional. Thx for hiring such great people. When/if I need new appliances, I will definitely get them from J&B. The fridge is great as was their customer service/delivery. read more

Eric J. W.

6 years ago

We had a great experience purchasing a new washer and dryer from Judd & Black. When we stepped into the Everett showroom, Brian was friendly, knowledgeable, and professional. He helped us match our needs to the right machines. The delivery and installation were flawless with experienced, capable, and friendly delivery guys. We are very happy. read more

Margie S.

4 years ago

I want to thank Mack for the repair job on my washing machine. He is a true asset to Judd & Black. He is all the things customers hope for in a repairman. He is very knowledgeable and personable and gave me some very good and much needed advise and tips about my washer. I would recommend him highly. read more

Victoria R.

2 years ago

Tim Avis is a good Sales agent at Judd And Black ! He Listens and provides solutions . Always suggesting the Hassle-free warranty which is a great deal on purchases. My Owners are happy they can count on such a Proven Company who honors their product . They carry all the current Appliances . read more

Sandy P.

4 years ago

Judd & Black has always been great to us. They take care of their customers and I highly encourage you to always buy an extended warranty for your home appliances. It pays off is something goes wrong and trust me they will fight for their cistomers. read more

Jack S.

7 years ago

We have used Judd & Black for appliance service on multiple occasions. They are always timely and efficient. On two occasions it was such a simple fix they didn't even charge us! We will definitely continue to use them. read more

Mark S.

4 years ago

Jayce was an A+ representative. I had a bad experience with the company a couple years ago, this completely turned me. Will now return in the future. Delivery was prompt and professional read more

Judd & Black Appliance -Everett - appliances - Updated August 2026

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Judd & Black Appliance-Service Center

3.7

(49 reviews)

We have received superior service during the purchase process and after when our appliance required…read moreservice. I would definitely recommend Judd & Black. We went to the Everett location and will return to them again when we need to purchase our next appliance.

In and out in 10 minutes. Very helpful and accommodating…read more I shopped around so I knew I got a great price. Delivery and install was great . Thank you !

Judd & Black Appliance - Marysville

3.5

(30 reviews)

We have bought three sets of Electrolux front loading washers and dryers in the past year from…read moreJake. And last week we purchased a gas range, side by side fridge and a microwave hood. Prices are excellent and I always purchase the extended 5 year warranty! We have noticed no matter what brand of appliances you buy. They seem to have problems within a year. And it cost more to have it fixed than buying a new one! At least purchasing the extended 5 year warranty gives us peace of mind that it's not going to cost us a ton of money.

Had a fantastic experience with Judd & Black! Sergey was superb and made the whole process easy…read more Delivery and installation were perfectly on time. Highly recommend!

Ace Appliance Service

(4 reviews)

Max knew exactly what the problem was with our dishwasher and promptly repaired it for a very…read morecompetitive charge for parts and service. He took care of a side issue with our garbage disposal as well. He also knew exactly what the issue was with our gas stovetop. We had another service company out to look at it earlier and they couldn't fix it. He had it working quickly, again, for a very reasonable price. Very impressive!

Great job fixing our BEKO oven. The tech arrived on time, was neat, and knew what he was doing…read more Reasonable cost, good service. David

Home Appliance Repair & Service

3.3

(34 reviews)

I was forced to use this business and still am through my land lord…read more This Konote person was rude on the phone and forgetful. Okay whatever. The day of the repair he texts asking if we "still needed him," at the time he was suppose to be at his appointment with us. I said, ugh yes you should be here! He then said he'd be there in 45 minutes...okay don't bother we'll fix it ourselves. That was a few months ago. Now our fridge is broken and we have to use the same person, but this time he told my landlord he would only come out if "I wasn't there!" Nice. I'm being forced to have his sexist man come into my home and continue to be rude and sexist. If my boyfriend said these things no would care but when I hold this man accountable I'm difficult. I see you, Konote. I see you.

These people are CROOKS! They sold me 4 appliances, none worked! They removed one of mine I did not…read morewant removed and refused to bring it back. They came to fix them but didn't get the refrigerator working. When I told them I expected a replacement or refund they acted as if they didn't know who I was and didn't have a record of the purchase. Now I have to go to small claims court. They crew they sent over also reined of pot. Never ever do business with these Crooks!

Action Appliance Service

4.6

(33 reviews)

I found Action Appliance Service through yelp and was not disappointed. We received prompt service…read moreand Tim correctly diagnosed and fixed our ice maker at a very reasonable price. We would recommend and would hire him again.

Have used Tim for over twenty years in two different homes. Always excellent service, never tries…read moreto run a scam like some places. Highly recommend!

A1 Appliance Repair

4.6

(12 reviews)

Alex and his brother did an excellent job repairing my oven. They were very professional and quick…read more They even helped me with my warming drawer which was not part of the oven. I highly recommend A Fix Appliance, Auburn, Washington

Rick did a great job of repairing our oven. He was very helpful, considerate, and quick. Can't get…read morebetter service than this.

Budget Appliance Service