Quicly responded and fixed the issue with speed. Highly recommend to hire for appliance related…read morerepair service

They are good specialists and were able to repair my refrigerator. But the only things I didn't…read morelike was that they couldn't come the first time and I had to wait. But thank you for the repair.

I've now used Fast Appliance Repair on three separate occasions, primarily for more involved…read morerepairs on our Electrolux washer and dryer involving control boards and electronics. At this point, I feel comfortable recommending them without hesitation. The biggest differentiator for me has been responsiveness. In all three instances, Fast Appliance Repair was the first company to reply, the quickest to schedule, and the clearest in terms of communication. They provide an upfront diagnostic quote, and if you move forward with the repair, that cost is applied toward the work itself. It makes it easy to understand the economics before committing. Their scheduling and communication have also been excellent. They provide arrival windows, call roughly 30 minutes before showing up, and, in my experience, have always arrived within the promised window. In a world where many service companies seem to operate on a "sometime between breakfast and dinner" schedule, that reliability is appreciated. Pricing has consistently been competitive after obtaining multiple bids, and the repair quality has been solid. I've worked with two different technicians, and both have been professional, knowledgeable, and friendly. Roosevelt, in particular, was outstanding. They were respectful of our home, careful around flooring and carpets, and patient working around kids and a dog running through the house. There are plenty of appliance repair companies out there, but Fast Appliance Repair has earned my repeat business by doing the basics exceptionally well: responding quickly, communicating clearly, showing up when they say they will, charging fair prices, and fixing the problem correctly the first time. If you need washer, dryer, or other appliance repairs, I'd happily recommend giving them a call. -AC

Responded to my Yelp inquiry same day and was able to get a consult appointment the next day. He…read morehad to order factory parts for my Whirlpool Dishwasher which came in a couple days and then was able to fix it the same week. Roosevelt is very professional and calls 20 minutes before the appointment. His price was very reasonable & he lives up to his company name: Fast Appliance Repair. I would 100% use him again!

Booked a washer repair through Yelp's request-a-quote feature and the pre-service experience was…read moresmooth. Communication was quick and clear -- the provider, Dan H., responded promptly and answered all my questions and pricing before confirming anything. Scheduling was easy too: picking a time slot that works for both parties! So far, 5 stars for booking and excellent responsiveness. I'll be back for another review once the actual repair is done to reflect the service quality itself!

Had an issue with our oven pre-heating and was on the fence on whether I should purchase a…read morereplacement or attempt to fix. I found Appliance Fixers through the Yelp app decided to give them a try. The initial contact was seamless. I was able to book for a next day visit. The appointment reminder is via automated text message and clearly outline the date, time, and my address. Sam was the assigned technician for my appointment and he arrived early, which was very much appreciated. The diagnostic visit was $70 which is applied towards labor if I choose to go with the repairs. Sam found the issue within minutes. It was a faulty lower heating element and prevented the oven from reaching preset temperatures. Sam immediately contacted his office for parts was able to get me a quote for the total repair. Sam also guaranteed OEM parts and highlighted their 90 day warranty on their repairs. He came back the next day and completed the repair, tested the heating element, and ensured everything was to spec. What I really liked about the experience is the response time, friendly technician, fast repair time, and seamless quote and payment process. The pricing was reasonable and there was also no pressure to choose the repair, which I greatly appreciated. Overall, a great experience.

Our washer is only 3 years old and seemingly went kaput. I contacted Same-Day Appliance through…read moreYelp and, before I could even get Sears to confirm an appointment, SDA was on their way to our house. After his first attempt at fixing the washer (he was trying to save us $$) it gave out again-- at which time SDA came back to our house. He informed us we needed a new part, but that the fix could be made. The *moment* the part arrived, he called us to ask whether we had time for him to fix the washer immediately. --We did... and he did! It's fixed. I appreciate his multiple trips, frequent communication, and prompt service. Our washer was fixed well before Sears even had an opening to come out make a ($139) diagnosis! THANKS!

So I posted my last review a long time ago. In summary:…read moreFirst 3 times I called, I was blown away by the response time and price. 4th time was a disappointment. (details below) Now, the owner messages me to tell me he was hospitalized during that time. Do I believe him? It doesn't matter, someone should have gotten back to me. Now time has passed and while I cannot give them a 5 star because of that experience, but they don't deserve a 2 or 3. A great experience 1st time. They saved the day. A great experience a 2nd time. My dryer was showing an error code. They came out and looked. They said don't worry until it breaks because it is working. No Charge A great experience a 3rd time. Dryer broke. They came out and gave me a quote. Once they replaced the part, there were other issues which they fixed and didn't charge me extra. Now it is 6 weeks later and the dryer will not heat again. I called them to see if there was some sort of warranty. He said he would call me back on a Wednesday night. Never called. I called and left a message on Thursday and they never called back. Now again on Friday I call and email with no response. Each time I called for service, they answered or responded very quickly. Now that I have a problem with their repair, I hear nothing. I will amend this review if things change.

Over the years we've relied on Apple Appliance Service to fix our washing machine, dryer,…read moredishwasher, stove, and just recently, the refrigerator. They've always done an excellent job. Nothing beats their dedication, skill, and experience.

Thad picked up the phone at 8:30 at night after our dryer failed and was there at 10:00 AM the next…read moremorning. He quickly diagnosed the problem and ordered a new motor. When it appeared that that motor would be delivered late he ordered another just to make sure he got it. He then came on Saturday morning to install it. He was prompt, courteous, communicated with us throughout and very reasonable in cost.

Dmitrii was excellent at diagnosing and resolving the two failed microswitches in my microwave…read more However I'm not very happy with A-Service false estimating practice. When I contacted them they estimated similar work at $2-300 parts and labor. I don't mind that estimate being wrong, but the reality is they charge $300 minimum for labor, not including parts. It was impossible for the job to be less than $300, so why was the estimate less?

I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.

Ask for Mary Adams! She is an absolute delight to work with and will get the right fit for your…read moreneeds. Bought a refrigerator and installation was in just one week! Curtis, Cesar, and Alim had the old refrigerator removed and the new one installed in under 10 minutes!

Customer service sucks! Talked with Matt, Manager about LG appliances purchased and difficulties…read moreincurred. They brought me a damaged frig which I did not accept. All he could say was, no idea when I'll get my Frig. It's been ordered. Microwave is not what I expected. They did not have floor model when purchased. Since it's been installed it's considered used. So no return unless I pay restocking fee and install costs. He felt that was extremely reasonable. Not for me! Lastly, despite trying to communicate with my salesperson about problems. No response received. I cannot recommend them to anyone I care about.

I was told my phone repair would take about four hours but the job was done in about an hour. Jason…read morewas very helpful with quick customer service. Only reason I'm not giving 5 stars is that I wish there was a way to check in online or schedule an appointment.

Asurion customer service via telephone? Yuck!…read more The folks behind the counter at this location? Hooray! We were on our second visit to this location due to poor communication by the online people. The folks at this location helped us find a better solution to our problem. By coincidence, one of our phones developed an unrelated major problem while we were there. Tak, the man behind the counter, stepped in and helped us resolve our problem quickly and with a smile.

Updating on 9/17:…read more Mike reached out directly to resolve our issue with our fridge after this review posted. His communication was prompt and responsive, he worked to find a solution and then offered to guarantee his work for a year. While I was frustrated with the initial experience, I appreciate a company that will stand by their service and I feel that's what he's done here. I'm updating our review to reflect the effort given; Thank you, Mike. Original review: A nightmare! I decided to go with this company based off of reviews, and now I'm questioning how they got so many positive ones. We had their technician out (Iosif) for the initial diagnostics, trusted his opinion on what the issue was and decided to move forward with the repair. Made an appointment with him for the repair, which he no called/no showed for. I called their main line after the appointment time had passed, to be told that we were not even on the schedule. The technician reached out to say that the "part was delayed"... but apparently notifying us before the appointment was too much work. Said he would be out the next day. He came out, "fixed" the fridge (NOT fixed, no change to the fridge AT ALL) and scratched our wood floors! I asked why he didn't protect the floors when pulling the fridge out and he stated that he "has never needed to before" and tried to claim that the *very new* scratches must have been old. We literally incurred damage having this company into our home. I reached out regarding the floor and the fact that our fridge shows no change after spending hundreds with them... They have not responded to email regarding the floor and have completely blown us off regarding the fridge repair. A complete waste of money that actually left us with more to fix! Do not use this company!

Leo said what he was gonna do and then did what he said. Gave me some great advice on regular…read moremaintenance for other appliances too. 5 star.