Cancel

Open app

Search

Juan Pollo

2.8 (221 reviews)
Special Hours • 10:00 am - 7:00 pm
Updated a few days ago

Order Juan Pollo Takeout or Delivery

Juan Pollo Photos

Business Info

JUAN POLLO ATMOSPHERE

What's the vibe?
Moderate noise
Dogs allowed
Good for groups
Good for kids

You might also consider

Recommended Reviews - Juan Pollo

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Anndrea R.

Half chicken meal was undercooked and pink. Pretty sure me and my 1 year old son got sick from this, he was throwing up after he ate and i had an upset stomach as well. Very disappointing as i used to love Juan pollo. But this location just isnt it.

Narrow pathway

This restaurant is not family-friendly, especially for those with young children or mobility needs. We were made to feel like we were creating a hazard simply because we had two high chairs for our one-year-old and three-year-old, along with a stroller that was tucked as close to the wall as possible. At the time, we were the only customers there and were simply trying to feed our children safely. The restaurant's layout is extremely inconvenient. The walkways are very narrow, and if you're using a stroller or wheelchair, you have to go around the block to access the rear entrance. Even once inside, there is very little room to move around comfortably. To make matters worse, a staff member approached us in a confrontational manner and told us to make more room for other customers, despite the fact that we were already doing our best with the limited space available. The narrow layout is a design issue, not the fault of families trying to dine there. The food was also disappointing. The portions were small considering the high prices, and they charge extra for nearly everything, including salsa. A few hours later, the food tasted sour and no longer seemed safe to eat. Between the poor customer service, overpriced food, and impractical setup, it's easy to understand why this restaurant has such low ratings.

Whole Chicken fit in this small container.
cynthia t.

We choose Juan Pollo over Pollo Loco since I recalled the chickens appeared to be bigger/healthier at Juan Pollo. Today, we had a 'whole' chicken. They should disclose it is a Baby Chicken. Appears, the quality has definitely changed. While the chicken had good flavor, it isn't more for your buck. The baby chicken fit in the container (pic below)

Inside the restaurant
Ryan S.

It was fast and the tacos were loaded. Worth it and the price. The ingredients were fresh and the chicken was tasty. Service was fast. And the restaurant was clean.

Chicken Burrito
Miles D.

Great price, chill staff, and INCREDIBLE food. Come thru immediately. Used to be a different Mexican spot around 6 or 8 years ago. This address still never disappoints.

Salsa Roja

See all

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Josh E.
107
3
0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Don E.
0
51
11

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Gary K.
14
37
6

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Good food. ALWAYS substitute the beans for an extra salad with the Family Pack.

Helpful 0
Thanks 0
Love this 0
Oh no 0

17 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 years ago

This is a good place to go eat and the chicken is goo good flavor the service is good and they are very fast

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Big burrito. Opened foil to find tortilla torn. Only had small plastic spoon to eat with. The lettuce added left a bad after taste.

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

First time trying out this place,was ok..chicken tasty,potatoe salad eh, rice salty..

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 6 of 6

Ask the Community - Juan Pollo

Review Highlights - Juan Pollo

“Their potato salad, taste like homemade, and not something that you bought in a deli full of preservatives.”

Mentioned in 64 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Mexican 145,780 times last month within 15 miles of this business.

Verify this business

Rancho Los Magueyes

Rancho Los Magueyes

3.7(234 reviews)
2.4 mi
•$$

Service is always incredible here, even when busy. They're always polite, timely and correct. I…read moreusually get the fajitas trio and it comes out super fresh with delicious tortillas. One of our favorite local restaurants!

We really wanted to like this place more, but overall it was just an average or less average…read moreexperience. The portions were ok, and the margarita was large and refreshing and good actually, but I had to ask for it 3x, but the food itself was only okay. Nothing we ordered stood out enough to make us want to return. We sat down and it wasn't busy. 15 min later they came and took our order. The hostess that came to us first was attentive he was really the only one. The biggest disappointment was the customer service. Throughout our entire visit, there was very little attention from all staff. We rarely saw our server, drinks went unrefilled longer than they should have, and there was no effort to check in and see how our meal was. I never once was asked if I would like another margarita. Hospitality can make a huge difference, and unfortunately it was lacking here. This is huge for me in a sit down. The restaurant has a fun sports-bar atmosphere with plenty of TVs, but the restroom also needed attention and wasn't as clean as expected. Overall, not a terrible experience, but not one I'd go out of my way to repeat at all. There are too many great Mexican restaurants in the area for this one to make it back onto my regular rotation. Probably won't be returning at all.

Photos
Rancho Los Magueyes
Rancho Los Magueyes - Grilled Chicken & Asada Bowl

Grilled Chicken & Asada Bowl

Rancho Los Magueyes

See all

Juanchos Authentic Mexican Restaurant - "Molcajete " delicious!!

Juanchos Authentic Mexican Restaurant

3.8(948 reviews)
3.0 mi
•$$

Unique roasted pepper salsa and chips & Caldo de reis with a side of rice is the combo I go to…read moreenjoy that reminds me of home cooking my favorites. Although I like the traditional Taco Tuesday as well, something college town always offer, and this restaurant is just around the corner from the group of Claremont Colleges. Service always attentive and informative, when I asked about the unique flavor of the salsa he explained how the peppers were roasted and salsa was made in-house.

Unfortunately, this was one of the most disappointing dining experiences we've had…read more When we arrived, we asked if we could sit in one of the booths and were told they were being reserved for the band. The "band" ended up being one man performing, so we accepted the explanation and sat elsewhere. A few minutes later, another couple walked in, asked for a booth, and was seated there without any issue. That immediately made us feel like we weren't valued as customers. It was Taco Tuesday, and we were excited to see fresh tortillas being made. Unfortunately, instead of serving fresh tortillas, they opened the container holding older tortillas and plated those for us. We ordered three different meats, but when our food arrived, every single item was cold. The tortillas were so cold they had become hard and stiff instead of soft and fresh. When we mentioned it to the staff, we were told the food gets cold because they have a fan blowing directly toward it. That's not really an acceptable explanation Between the inconsistent seating, poor customer service, and cold, flavorless food, the experience was extremely disappointing. We left feeling unwelcome, and the food itself was far from the authentic Mexican cuisine we were hoping for. Sadly, we won't be returning.

Photos
Juanchos Authentic Mexican Restaurant - Fresh guac

Fresh guac

Juanchos Authentic Mexican Restaurant - Vanilla filled churros with ice cream. Made my meal!

Vanilla filled churros with ice cream. Made my meal!

Juanchos Authentic Mexican Restaurant - Carne asada street tacos - Tasteless meat. Super meh.

See all

Carne asada street tacos - Tasteless meat. Super meh.

Dos Mundos Kitchen - The Menu cover

Dos Mundos Kitchen

4.1(162 reviews)
1.3 mi
•$$

Great Mexican food. Authentic. Depth of flavors…read more They have American and Mexican breakfasts. They are very good. I like the French toast. They have a value menu that is good. And after 6 or 7 value breakfasts you get a free breakfast. We don't mind traveling from West Covina on a regular basis to Dos Mundos Kitchen

My daughter and I decided to go here since it was pretty close to the house and we had never been…read morehere we went in and honestly it's a bit confusing. It's like four different themes in one sports bar anime toy store Mexican restaurant. It was a bit of everything it's a bit crowded. The seating is a little too close to each other. We had to wait quite a bit of time just to be seated. We were finally seated by big huge TVs and everybody else that was in the restaurant was all around us. They sat everyone super close together. There was not one specific waitress. It was a collective group of people coming to the table for different things. They brought us chips and salsa. The chips were very stale! Finally, somebody came over to take our drink order that took a minute to bring us our drinks We finally placed our order for our food again that took a long time to receive our food. I don't know what was going on in the kitchen, but we were there a good 20 minutes before we received anything. They sat a family next to us with screaming kids, jumping around making a mess and it was very close to our table. It just was not an enjoyable experience. We noticed when we were leaving there was lots of seating in the front and was quiet. The food was good nothing special We did enjoy what we received but the overall experience and the customer service is very lacking. This is a restaurant I would only do once and never come back too again service is extremely slow and it is pretty pricey for what you get

Photos
Dos Mundos Kitchen
Dos Mundos Kitchen - Chilaquiles con huevo.

Chilaquiles con huevo.

Dos Mundos Kitchen - Michelada Flight. Bigger than the shot glass size.

See all

Michelada Flight. Bigger than the shot glass size.

Juan Pollo - mexican - Updated October 2026

Loading...
Loading...
Loading...