Mr. Gao helped us fix our TV, and his craftsmanship is absolutely flawless; he clearly knows…read moreexactly what he is doing. Our TV is a 65-inch Sony Bravia (model XBR-65X850F) that we bought in 2018, and it has already been with us for eight years. When it broke down, we hesitated over whether to buy a new one or have it repaired. After a quick search on Yelp, we found Mr. Gao's information. He replied immediately after we messaged him and came to our house the very same day to inspect it.His initial diagnosis was a faulty mainboard. To be completely sure, he took both the mainboard and the power board back with him for a more detailed diagnosis. To make a long story short, two weeks later, he returned with a newly purchased replacement board, installed it back into my TV, and successfully fixed it! Since the boards for the 850F model are discontinued and no longer available on the market, he had to buy an 850G board as a substitute and modify it slightly to make it compatible with my TV. I am not professional enough to understand the exact technical details, but I am certain it took considerable time and specialized knowledge to pull off! I found the repair cost to be very fair--around 40% of what I originally paid for the TV. Some people might not find it worth it, but I am so glad I can keep using this TV instead of scrapping a perfectly working LED screen and creating a massive piece of electronic waste.

Mr. Kao is a rare professional in that he is knowledgeable, great communicator, and personable. He…read morecommunicates clearly and sets expectations that are reasonable. In my initial conversation, he explained that he had two calls ahead of me and that he would follow up on status of when to expect him. He went above and beyond what was expected. On a Saturday of a Holiday Weekend (Labor Day). He came to our house to diagnose our 77 inch Sony TV, removed a few suspect boards to repair or replace and told us it can take up to 5 days to repair if he didn't have the parts. To ensure that we knew what to expect. He called us several hours later that same day to let us know that he found a fault that he repaired and updated the firmware on the logic board. He was able to return to our home at 8:30pm to 10pm to repair and ensure the TV continued to work! He is pleasant, friendly, and knowledgeable. A pleasure to work with and would recommend to anyone

Michael repaired my iPhone 11and treated it as his own. I brought the phone to him in a not working…read morecondition...black screen. He repaired the logic board. And then proceded to help me recover my Apple account name and password. This enabled him to recover all information from a a backup file. He worked a full week, and the repair charge was considerably less than I expected.

The young man who helped me here is amazing…read more He repaired two Nintendo Switch Lites which each had a different mechanical failure, and he did so lightning fast, with OEM parts. He even made sure they were now less likely to overheat! He showed kindness and consideration throughout our interactions, and his pricing was more than fair. My highest recommendation; will refer anyone with tech needs here. This shop and its steward are exactly what I hoped to find for my repair needs - a capable, skilled *person* who cares, and is more than fair. Thank you so much!

OUTSTANDING service. August 2026... Years ago they fixed by Pioneer CD player that is still going…read morestrong. My ONKYO SR 700 left channel stopped working after about 20 years that I use in the living room from music to home theatre. They did a great job and it sounds fantastic. I looked at some of the negative reviews and you have to wonder about someone who would actually spend 3X the money to have something fixed when they could buy a new item for 1/3 the cost. You just have to wonder about some people.

I've tried this place second time and yet again disappointed. On the phone they promise it all…read more When time comes nothing g was done based o. The report I got. Disappointed

I have my iPhone screen replaced here and they do a good job and while I wait which is a plus as I…read morecan't live without my iPhone. Highly recommend this place!

Took ps5 in to get new hdmi, they did it but now I have a new problem and they want to charge me…read moreagain to fix a problem they made. My ps5 might actually be a broken now. Don't come here.

This is a great place to service massage chairs. Mark has excellent customer service and was able…read moreto get it repaired under the factory warranty. They handled all the paperwork with Panasonic so that was a big help. He arrived on time and checked everything with the chair. Mark was very knowledgeable and also has contacts at Panasonic to help troubleshoot our issue. The main circuit board needed to be replaced so we arranged a convenient time for Mark to install the new board. The chair is now working perfectly. Thanks for all the help!

They are not able to fix drop off repairs now. They are closing their shop. If you want to spend…read more$150 for them to come to your place to see if they can even fix your whatever you have. Not for me. I'm looking for someone else to fix my circuit boards now. They gone to high end repairs only. Not for the Johnny lunchbox average person now. I'm sure they were probably 5 stars before they changed.

If you have a device that needs to be repaired, don't waste your time going anywhere else! These…read moreguys are the KINGS of gadget repair. My daughter had a 20 year-old iPod that she wanted to keep because it had a bunch of songs on it, but it wouldn't charge anymore. These guys fix it like it was brand new!

When I recently found myself in need of a repair service, a search on Yelp led me back to Gadget…read moreParts. Years ago, I had visited them for an iPhone 8 battery replacement and was impressed by their promptness; I can't believe they had slipped my mind since. My four-year-old son recently damaged the screen of his iPad Mini for the second time. My previous experience with a different repair shop was lackluster, primarily because their three-month warranty expired just before the screen died again. In contrast, Gadget Parts distinguishes itself by offering a robust one-year warranty, usually unheard of. Upon dropping off the device, it was quickly repaired and ready for collection the next day. I particularly appreciated their hassle free approach to the warranty: it is registered directly to the device, no need for the original physical receipts. I'm so glad to have rediscovered Gadget Parts and would highly recommend them for any Apple device repairs. Hopefully, I won't have to come back any time soon!

Horrible customer service from start to finish--from the person answering the phones (when they…read moreactually answer), to the technicians, to management. The technician initially no-showed for my appointment. When I called, the woman who answered the phone was curt, unhelpful, and had a bad attitude. She was completely unapologetic about the technician not showing up and did nothing to help resolve the situation. When we rescheduled, the hours were changed without anyone informing us. Once I was finally able to speak with dispatch, I repeatedly stated that I wanted to file a formal complaint. I had also made this clear to the woman who initially answered the phone. I was told that the person I needed to speak with was Ben or Benjamin. However, I was told he does not have a working extension and does not work in the office, so I was unable to reach him directly. I also told the technician that I wanted to cancel my appointment altogether. He specifically told me that if I canceled, Ben would definitely NOT call me back to hear my complaint. Because I wanted the opportunity to have my concerns addressed, I decided to keep the appointment. It has now been two weeks, and Ben still has not contacted me. This entire experience has been extremely frustrating and reflects very poorly on the company's customer service and management. I made multiple attempts to have my concerns addressed and was repeatedly passed around without any meaningful follow-up. At this point, I am still waiting for someone in management to acknowledge the complaint and actually address what happened.

I had an issue with a new refrigerator purchased through Home Depot. it's a Frigidaire brand. The…read morewarranty sourced out the service technician to Tekniton. This was last Thursday morning. I have been calling since Monday morning to get a status. They have told me multiple times that someone will call me back. Today now Wednesday morning I finally get a hold of someone and they hung up on. Don't waste your time. I've got a fridge thats leaking water and I can see the terrible reviews and now I know why.

My Pixel developed a swollen battery while still under warranty. The expanding battery pushed…read moreagainst the screen, causing it to bend and display lines. I took it to this authorized Google repair location expecting to discuss my warranty options. Instead, the staff repeatedly told me they could not repair it "per Google's guidelines." I kept asking clarifying questions, because it wasn't much of an explanation. Why wouldn't a swollen battery be not not covered, I never received a clear explanation beyond that same repeated statement. What made the experience especially frustrating was being told immediately afterward that they could repair the phone out-of-pocket for around $500. This left me wondering: if the phone is physically repairable, why is it ineligible for a warranty repair? Whether there is a legitimate policy reason or not, no one explained it to me. I also asked for documentation, such as a diagnosis, notes, or any paperwork I could review later to discuss with Google directly. The staff refused to provide anything unless I opened a paid repair ticket. Since a $500 repair was not economically reasonable, I declined. I left with no documentation, no clear explanation of the diagnosis, and no guidance on my next steps. My disappointment is not that they could not perform the warranty repair if Google's policies genuinely prevented it. It is that I never received a clear explanation and left feeling dismissed rather than helped.

Had a good intake. Fumble on the closure though. Was expecting a more seamless interaction. Got the…read moretext my item was ready and came to a long wait and lackluster service. Was also told they were understaffed and only one person working, but you could hear staff in the back of the store. Seemed a little disorganized for the structure they project when initially going over things. Also, had a pending item they were going to check with the repair I had done, and it seemed like the staff had no team communication between shift changes or responsibility hand off.

I sent my camera in for repair and paid in advance for both parts and service. Despite this, the…read morecamera was never returned to me. I tried contacting Daniel multiple times with no response, and only heard back after posting my first negative review. After we spoke, I took the review down based on his promise to complete the repair and return the camera. Unfortunately, time passed and I lost track of it. When I reached out again, I received no response. As of now, Daniel still has both my camera and the money I paid for the repair. Beware. Daniel gave me all sorts of excuses along the way. **** Daniel never offered to buy me a new camera, nor did I ask for one. Why would that even be necessary? What happened to my original camera? I paid for the repair and sent it in, and now he won't return it or explain what happened. I just want my camera back. No replacement, no workaround--just return the camera I sent you. This isn't complicated.

I never got my headphones back and have noticed gotten a response in over 8 weeks. I do not have…read morethe money to get a new pair and thought I could trust him :(