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    Journeys

    5.0 (1 review)
    Open 10:00 am - 9:00 pm

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    4 months ago

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    Shoe Carnival

    Shoe Carnival

    (22 reviews)

    $$

    Somehow lost (or perhaps the woman at the laundromat threw away) the insoles to my daughter's…read moreTsukihoshi shoes and I needed to get some new sneakers right away. The woman showed me to the sizes I needed and showed me a pair, but wasn't able to offer much help--when I mentioned I thought I'd check a bigger size she pointed out but said she needed to go clean up. I guess this is the difference between coming to a place like this and visiting a place like Carrara Children's Shoes, where there's a larger selection and considerably superior service. But I got a cute pair of New Balance shoes for the little one, and it was helpful that the saleswoman mentioned they have a wider toe box than a brand like Nike, which is better for little feet (and it also made me realize why I don't like Nike shoes). They aren't cheap--the shoes were $50--but we were in and out in about 10 minutes.

    I took my 9 year old daughter to get gym shoes. The selection was low. Many shelves were completely…read morebare. The kids section is very small and didn't have many shoes in size 3. The selection was scarce. We asked a worker to size her feet but he said he only had a sizer for infants so he eyeballed her shoe size. He was a really nice guy, but seems like this location was very limited. The prices were too high for some of the shoes as well. Also, this location was very dark inside. A lot of the lights weren't on or working. Seems really run down. If I had to guess, I would say this location is close to closing their doors, but if not, then they really should.

    SKECHERS Warehouse Outlet

    SKECHERS Warehouse Outlet

    (11 reviews)

    $$

    Dunning

    Usually do shopping at 6446 Irving Park... Usually do…read moreshopping at 6446 Irving Park road , IL and last night again CALEB helped me beyond his job and was very professional and courteous . I bought some last week for travel and again last night couple of shoes and CALEB was fantastic in helping me out what I need. Thank you!

    I went to this location a few days ago since my mother lives in the condominium complex near the…read moreplaza. I figured I would find some comfortable shoes for her since she's in her retirement years. I spoke to a woman named Britney who I found to be very passive aggressive and rude . I tried to explain to her that my mother had certain issues with her feet and I figured she would be helpful recommending an appropriate shoe since she should be a "shoe expert". She wasn't helpful, all I got was attitude and she pretty much told me that I should just bring my mother directly to the store. Mind you my mother just had foot surgery and is not able to come physically to the store at this time. I did not appreciate this type of response nor did I appreciate her scattered attention since she decided to be more attentive to some shoes on a cart. I would definitely have a better experience shopping online than dealing with an unprofessional individual who decides to focus on ripping off the tops of shoe boxes. The other sales associate was pretty helpful though. She was definitely more attentive and helpful than this woman I initially tried to get customer service from. She took the initiative to help me and was empathetic in my attempt to look for a comfortable pair of shoes .First time coming here and most likely the last. Not the best experience.

    Nike Factory Store - Rosemont

    Nike Factory Store - Rosemont

    (27 reviews)

    $$

    This location really doesn't have a wide selection of running shoes for women. The prices aren't…read morereasonable. Nothing really caught my eye for me to purchase. I went on a Sunday afternoon.. The employees were standing around talking and not assisting customers.

    At the time, I purchased a pair of Jordan 4s. I thought the shoes were cool at first, but once I…read moregot them, I was uninterested. I begin to explore seeking professional assistance since I believe I have an impulsive buying habit. The only option open to me is to return the shoes; shortly after completed, the app will generate a bar code and present a list of actual stores around me. I chose it due to the fact that it is close to where I work. I went there during the middle of my lunch break on a weekday and was astonished at how busy it was. this store doesn't have an area devoted to return items, so I had to stand in line with the rest of the people. I estimated that I stood in wait for around 15 minutes. Finally, when it was my turn, the cashier agent asked reasons I was returning, and I told why. She examined the shoes to ensure they hadn't been worn, scanned the bar code, and asked me to swipe the card that I paid with. The issue I didn't have a physical card with me, but because their device supports NFC, it can accept my digital credit card copy and it works perfectly. I didn't have time to tour the store because I needed to hurry back to work. I was irritated that I had to wait so long just to return one item. The only thing I can say is that the return process was made simple.

    Journeys - accessories - Updated May 2026

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