I was picking up my online order. very, very happy with the way everything was handled. Great…read morecustomer service, Store manager Sara was very helpful and very nice. The store in general looks well organized and clean

Customer Service was really bad! I will never shop at a Lid store ever again! manager was really…read morerude! team had two prices but wouldn't honor the lower price. contacted corporate office about the issue. No follow up from them! Bad service!

Stopped in today to get fitted for a suit for a class graduation…read more Was greeted quickly. Taken care of perfectly and job finished and out the door within 30 minutes. The crew here do excellent work and I can't say nothing but good things about the crew Thanks guys, see you on the 9th Bob

Men's Warhouse in NORRIDGE ILLINOIS -$300 Tux RENTAL. The "manager" Terry reminds me as I'm picking…read moreup - "if there's anything wrong with it we can't do anything about it" ...which concerned me. So now I'm wondering what's wrong with the suit? So I ask her - so what are you saying - if there's something wrong that's it? She says "you ordered it last minute - didn't you?" Apparently the tailor was off - However the circumstances do not absolve you from delivering good customer service or at least making an effort. She refused to let me try the tux on in the store. So when I get home, I find the shirt is miles too big. I was fitted for this tux.. I think they already knew something was wrong with the shirt that's why she issued the warning - and now I'm out $300? I see a lot of fake 5 stars. Take it from me that place is garbage. Avoid. ~J.D. Update, when I called her from home to let her know the shirt was too big - she told me to roll the sleeves up and pin them.....

My girl Krista hooked it up when our coupon wasn't working…read more She was friendly and talkative and really helped us saved a lot of money by doing us a solid by acknowledging the coupon and honoring it while not being able to follow protocol due to technological failures. Kohls has really great deals and great customer service

The cashier, older looking man, was so rude! He kept huffing and puffing over something that was…read moreout of my control. I was dealing with a problem that was out of my control, internet wasn't working so I couldn't pull up my kohls card. Anyways, he was growing impatient although I was apologizing over and over again while on the phone with customer service. My kohls card stopped working so I got on the phone with customer service and again... huffing and puffing. Customer service finally told me that my card was available for usage and all problems were resolved but somehow my card, with a balance of more than 500, was still "declining" in which the cashier was saying so loud, but it's okay, anyways he kept saying my card was declining although I had not inserted, tapped, or even enter my phone number.

Used Yelp to request pants tailoring and was able to make appointment same-day for same-week…read moreturnaround. If I were a man who needed a custom suit made, this looks like the place to get one!

Well Lacala will take you to the cleaners price-wise but they did a superior job!…read more However, it is much less expensive to go to your local dry cleaner or a tailor They preserve wedding dresses and I have 3 or 4 dresses that I wear to the occasional wedding so I had them preserved after trying them on Meticulous care and impeccable fit I went a little tough on the prices simply because I am able to get the same thing for Yun my Koren dry cleaner

It has been many years that Rosa J.'s Friday after Thanksgiving is pitch "black." For those who…read morehave dedicate their lives in retail, each and every year they gotta fight to make their sale plans because it is what it is: money needs to be made so that your close won't be closed. Anyway, I think it's enough for my retail prep talk. This Old Navy seemed to be extremely lethargic on the Sunday afternoon after Black Friday. I believe that the staff members really had enough. They would rather stay in their zone, fold all the sweaters on the table, and count down the hours left for their shifts. Yes, I totally get it. I wanted to give as much as sympathy as possible, but their women's clearance section was horrendous. Other than garments abandoned on the ground, the clothes on hungers were either loosely hung or were hung incorrectly. I was really trying to browse, yet I failed. The reason why I even had remaining energy to head to the Old Navy was to use my about-to-expire Old Navy credit card reward certificates. Three (3) stars were given for the deals we could get on hubby's t-shirt and thermal shift for $4 and some change! If you know how to handle a credit card and can sufficiently utilize those reward certificates to save money, Old Navy wouldn't be a bad place to shop.

Compliments to all the staff. And Patricia, courteous,kind,customer service.and clean and organized…read morestore....

My fiancé and I both worked with Arthur and Lucca for our wedding alterations; myself for my…read morewedding dress and him for a custom tuxedo. They were an absolute pleasure to work with, walking us through every step in great detail and accommodating with multiple rounds of alterations as needed until we were perfectly satisfied with the final result. Plus everyone is so nice there! We have also recommended Arthur and Lucca to multiple family members who are now getting their suits and tuxes through them, and have been so pleased to work with them too! 10 out of 10 recommend!!!

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.

They treat you like a criminal at the clothes try on section. I do not need a lecture and to be…read moretold by the girl there that there are new rules and they have to check all the pockets of the clothes and that I should stand there and wait for her to return when I am done trying on my clothes. How about dont leave your station that you are assigned to. The clothes are cheap why are they so worried about stealing, I am a 65 year old lady and would appreciate to be treated with more dignity instead of like a 16 year old thief. Supervisor you need to step in and tell the help to not be rude and make customers feel uncomfortable.

Bigger store with greater supply of merchandise than I have seen at other locations. Christmas…read morecards were already on display near the front and it's not quite Thanksgiving yet. The store sits at the end of a strip mall and has a parking lot all to themselves. One can guesstimate the size of the horde waiting inside based on the number of cars outside. If you're looking for deals on clothing for kids, toys, specialty foods and housewares this is it. They have few items for adults. This rebranding of Burlington differs much from what it used to be like in the 1990's. In the old days, on overwhelming supply of jackets, belts, shoes, etc. These new stores are closely relative to Marshalls or TJ Maxx. Unfortunately this brand does not spend any monies on customer queue theory. (Logistics.) The line corral is far too long. It snakes around like a U-pattern. This afternoon I thought I could grab a few fragrant candles. It's a better buy than going to most larger retailers. But then I saw how many were in line. Over sixty people and that line was not moving. An older gentleman passed me on his way out. He was cursing the sky complaining of lazy salespeople behind the registers. He had spent over thirty minutes waiting. That was twenty minutes longer than I was willing to give for candles. Great deals to be had for the patient of mind.

Great experience ! It was so hard to find these shoes i wanted.online,was sold out, everywhere I…read morecalled was sold out. I called this store they had it and held the shoe for me. When I got there today great customer service he was nice about lacing them up for me when I ask. I loved there customer service.this my first pair of vans I'll be back ! His name gerritb the cashier

This vans store is the best!! I would really recommend going to this store which the customer…read moreservice is great. Every time I go here I get treated very well. Simon that works there took care of me right away! Simon is the man! Not only Simon but everyone that works there is great with customer service! I will definitely come back for my next pair of vans shoes!

Well...I do like shopping here, its cheap and modern clothing. However the one bad experience I had…read moreleaves a bad taste in my mouth, altho that wont stop me from getting a good deal...haha. Ive heard people complain about their clothes falling apart, personally that has never happened to me with cloths from there. The one bad experience I had was, I was returning a pair of pants that did not fit me, and the guy behind the counter was SUCH A JERK, he accused me of taking the tag off and tying it back on, um, how do you TIE a price back on?? I didnt even understand what he was talking about....all I wanted was a different size, this whole thing wouldnt have even happened if you could TRY ON the cloths in the first place...that is one major downfall to this store. Other then that, I have found some really cute shirts and dresses from there. Even basic black work slacks, for fairly cheap. they have added a shoe section now (you can at least try those on!) Ive seen some really cute heels, but haven't bought any yet. I just think they could train their employees to be a little friendly, I find them to be little rude. not all of them of course, but quite a few.

Say what you want about Discovery, but if you want something fairly basic and inexpensive, then I'd…read morepoint you over to here. Fair warning: it can get somewhat crowded on Friday and Saturday evenings as chicks are putting their club face together. Also, I've found it to be a cool place for workout gear. Just grab a cheap pair of sweatpants and $5 shirts and you are good to go.