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    Fleet Feet

    3.8 (30 reviews)
    Open 11:00 am - 6:00 pm

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    Major understaffing
    Miranda C.

    The place is so understaffed. It may seem rude but trust me the literal only way to get service is to just start grabbing shoes from the display and jamming your feet into them. If you can't reach the window, beginning to undress a mannequin is similarly effective. If you saw a shoe on their website and just want to stop in and purchase it, you cannot do that. It isn't that kind of store. I was happy to have a long consultation with an experienced runner who suggested a great shoe but I felt so bad she seemed to be the only helpful employee there I felt guilt tripped into purchasing a shoe that is cheaper online. The money I saved with my final shoe choice (compared to what I wanted to just buy) was about equivalent to the cost of missing work so I can't be too upset, but someone who makes over a living wage might be upset with the amount of wait time.

    Entrance way

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    2 months ago

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    3 months ago

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    4 months ago

    Difficult return and replacement of merchandise if a gift card is used. Go anywhere else for customer satisfaction.

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    5 months ago

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    6 years ago

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    9 years ago

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    Ask the Community - Fleet Feet

    Review Highlights - Fleet Feet

    I forget the man's name (Pablo perhaps?) who helped but he was terrific and thorough.

    Mentioned in 4 reviews

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    Hot Topic

    Hot Topic

    (16 reviews)

    $$

    The customer service sucks every single time I am here, and I just came here yesterday with my…read moreboyfriend because he is obsessed with Funko Pops (they have tons of them here), and no one acknowledged our presence in the store. They didn't greet us or even say anything to us, and the one young girl who was working helped a young girl find a Panic at the Disco! shirt, and she seemed so annoyed when she walked her to the back of the store. After "helping" the young girl, the employee literally brushed right past me and did not even say one word to me. Nice way to treat customers, apparently they pretend we are invisible. If you want to buy band shirts, this is your place to go, but don't expect the employees to really help you. Anytime you ever ask if they have more of a size in the back, they say no because all of what they have is out on the floor... Also, most of the time, they won't even say that they can check another location for you or that they can call you when they get more in, instead, they just walk away from you. Very annoying location, but since this store caters to teenagers, teenagers usually don't give a crap about customer service.

    Recently visited this Hot Topic. It's a great store, it's got more wrestling shirts than most. Only…read moreissue I have is that the store is a bit claustrophobic though when it comes to navigating in the store. The stuff they have on sale is great, especially when Christmas is here. Employees are great too!

    Fleet Feet - sportswear - Updated May 2026

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