My experience was two years ago but it was bad enough that I want to note it here. However, I'm giving two stars instead of one because I ended up going to a specialist for my specific problem, and I don't want to totally fault this doctor for not recognizing my specific problem.
I was having problems with my ears popping, and it continued for a few months, so I finally made an appointment with the closest doctor I could find who would take me quickly, and even though I had an 11 AM appointment, I had to wait for nearly two hours before the doctor could finally see me. I had to fill out all my medical information on an electronic pad, which seemed great - reducing paper and all - but then apparently some/most of the information was not transferred into the system because the nurse who weighed me and took my blood pressure had to go through several of the questions again with me, and she was entering the information into a computer as she went through everything.
Finally the doctor came in, and I described my problem, and he said it must be allergies because I had lived in DC for five years and it's common for people who live in DC to develop allergies. I explained that I hadn't lived in DC consecutively - I worked in DC for four years, then worked in another state for two years, then moved back to DC about four months before my ears started to act up. He still thought it was allergies. I told him I didn't have any other symptoms of allergies (ie no runny nose/sneezing/itchy eyes, etc.), and he said it was allergies. He "prescribed" over the counter allergy pills, and since I felt strongly that it was not an allergy, I asked for a referral to an ENT. I took the medicine just as he advised, for an extra week to be safe, but it did nothing, so I visited the ENT, who diagnosed me with Eustachian tube dysfunction (not allergies) and explained why allergy pills didn't help. After eight weeks on a new medication, I felt much better.
I do not have a medical degree, and ultimately Dr. Avery's advice did not hurt me, it just took longer to figure out what the real problem was (and it cost me a little extra money for the medicine he suggested). Also, I generally felt the office staff was nice enough, and I felt comfortable with the cleanliness of the office. However, the lack of efficiency/timeliness, as well as Dr. Avery's bedside manner (I felt like he just wasn't listening to me) left something to be desired, and my insurance is accepted at several other doctors, so I am exploring other options. read more