I had my hair done here 2 months ago, and it was a bad experience. I wasn't planning on leaving a review, but even 2 months later I am still frustrated by what they did to my hair, so I've decided to.
I requested an appointment online for partial blonde highlights with rose gold balayage, after checking the Jon David instagram account and noting that yes, their stylists do rose gold coloring. I was assigned a stylist, and assumed that she was picked because she was right for the job.
The day of my appointment, I came in, again told the stylist that I wanted partial blonde highlights with rose gold balayage and showed her MANY pictures of the style/color I wanted. For a cut I was simply asking for a couple inches off and refreshed layers. The stylist worked VERY slowly, almost tentative. Even before they had to fix what they'd done, I'd already spent three hours in the chair.
So, what did I get? Blonde balayage (VERY blonde), and then I was informed that they actually didn't have the right dye for rose gold. My hair was SO blonde, with no depth at all to the color, so I had to have them put lowlights in just to get it back to something I could live with. Even those were far too brown to look natural, but it was better than leaving with un-requested bleached blonde hair.
They found a color that kind of looked rose gold and used that on me - it faded out by the end of the week. The lowlights faded as well, which at first I was fine with because again, they looked really bad, but now, two months later I'm left with - yup, bleach blonde hair. The CUT is also bad - she did nothing to blend the layers and I have very straight hair so they look choppy and I'm basically forced to wear my hair up every day.
On top of all that, there is laddering noticeable and some darker spots in the blonde highlights that she put in, right around my face. Had I noticed before I left I would have asked them to fix, but I spent 6 hours at the salon to walk out with bad hair and was just ready to leave.
The only saving grace is that they did their best to fix their mess up, spending a lot of time on me that day and multiple stylists helped out. However, my stylists initial error, and the fact that they were not prepared with the right dye for what I had requested in advance meant that I was NEVER going to walk out with what I asked for. On top of all that? It was expensive. I don't recommend this salon, and based on my experience at the Rosslyn location I wouldn't try any others either. I'm going to have to spend a ton of money, just two months after spending a ton of money, to get my hair to look like something I'm not frankly embarrassed by at another salon now. read more