I recently removed my extensions and darkened my hair color at another salon and I was unhappy with the results. I found Marwa on Yelp and I am so glad I did! The salon is an absolutely gorgeous Insta worthy jewel box close to my house in Arlington. I can't believe I had never walked past it before. It's decorated so nicely and even had some cute Halloween decor up! As someone who loves holidays I was impressed with that. I was early and I was offered a drink on arrival and greeted by Marwa who was finishing up another client. Before we got started I showed her a few photos of hair color I had in the past that I liked and we agreed on balayage. Marwa noted that with my eye color I did not have the right tone of color and it was too dark. Some random things to mention - The foils for my hair color were adorable printed pink and green foils with a matching brush, and the sinks were the most comfortable I've ever sat in. Usually my neck is killing me after laying there for toner etc but not at Ombré! My hair looks absolutely amazing! I was so pleased and will be a returning client. read more

Marwa performed a truly critical color correction on my hair and it was worth every penny. Highly knowledgeable, and we had a very transparent and communicative process leading up to the service to make sure we were on the same page about expected outcomes. I am so grateful for her and highly highly recommend to anyone who wants a detail-oriented, high quality hair stylist. read more

Helen is truly the best at what she does. she had done my balayage around 4 months ago and since then, it has grown out so beautifully. Today she gave me one of the best haircuts i've ever had. The curtain bangs/face framing pieces were cut to perfection and she gave me the most beautiful layers. She even taught me how to style the bangs so i can recreate the look myself. Ombre salon has themselves a true hair master with helen and i can't wait to refresh my balayage with her soon!! read more

Ombre Salon & Spa - Dark brown hair with chocolate/caramel balayage and medium layers with face framing pieces. - Makeup Artists Near Me - Arlington, Virginia

If you value professionalism, honesty, and basic customer service, stay far away from Ombre Salon. The owner, Marwa, is condescending, dismissive, and completely unprofessional when handling customer concerns. Instead of listening and making things right, she gaslights clients, refuses to take accountability, and then mocks them online. I strongly encourage you to read the other one-star reviews, my experience is not an isolated case. Please refer to the videos I posted on here that she posted on her business account, she is truly SHAMELESS. I originally booked this appointment before my honeymoon because I wanted a fresh, professional hair color for my trip. My hair was originally brown with red undertones from when I dyed it chocolate brown in October 2024. My goal was to cancel out the redness and achieve a neutral brown shade. I provided the stylist, Jonathan, with multiple TikTok reference videos of the color I wanted. I also told him that if my ideal look wasn't possible, I wanted my hair to be as close to my natural medium neutral brown as possible. My natural color was visible in my grown-out roots, so it should have been easy to match. I also requested face-framing highlights for added dimension. At no point did Jonathan tell me my request wasn't achievable. When we finished after 8 PM, I could already tell my hair looked darker than expected, but I wanted to see it in natural daylight before saying anything. The next morning, I saw my hair in daylight, and it was pitch black--not brown. Worse, my face-framing highlights looked ashy and gray against the harsh black base color. Instead of adding dimension, they just made my hair look like I had grown-out gray streaks. I immediately reached out to Jonathan, but since he was out of town, the salon owner, Marwa, contacted me and said she could fix it. She said she would use a clarifying shampoo and color remover to lift the black dye and tone the highlights if necessary. However, during my correction appointment, none of that actually worked. While she was blow-drying my hair, she made a condescending remark, saying: "I always tell my clients to never change their hair or eyebrows before a major event because they might not be happy with the result. I hope you learned your lesson." The only lesson I learned was to never come back to this salon. Halfway through blow-drying, I asked to step outside to check my hair in natural lighting. When I sat back down, I told her directly that no actual changes were made--my hair was still black. Instead of addressing the issue, she told me no salon would be able to make me happy because "I had no idea what I wanted." That is completely false because I clearly communicated my expectations from the start. Marwa then tried to justify it by saying the black hair dye "canceled out the red," which was what I wanted. That is NOT true. Yes, black dye cancels out red--but it also cancels out everything else. Using pitch black dye to "neutralize red tones" is not a professional approach and was absolutely not what I asked for. She ultimately gave me a refund, and I initially wasn't going to write a bad review--until I saw the unprofessional and condescending Instagram story she posted about me ON HER BUSINESS ACCOUNT. In the video, she claimed that if someone "can't afford a high-end salon, they shouldn't go there" and that she had clearly explained the process during the consultation. This is completely untrue, and my text messages with her prove it. There was never a discussion about the process, nor was I informed that bleaching was necessary to achieve my color. Had I known, I would have made a different decision. Additionally, let me be clear--wanting a refund does not mean I "can't afford" a high-end salon. It means I'm not willing to pay for bad service. And frankly, this salon is not high-end. Proof of My Experience I've included screenshots to back up my experience: 1. Hair Before the appointment 2. Reference photos - The exact TikTok videos I showed Jonathan as inspiration. 3. After the first appointment 4. After the correction appointment 5. Text exchange with Marwa *Update, her response is a reflection of how dishonest she is. Please avoid this salon at all costs. The videos and pictures speak for themselves. read more

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Super happy with my recent haircut with Marwa! Easy to book, easy parking and gave me exactly the refresh I needed.

Johnathan gave me everything I wished for! The perfect chocolate brown and 90's layers and blowout! Have been going to Ombré Salon since 2021 and always come out with amazing hair. Marwa hires the best people and I'm so glad to have this be my go to salon read more

Ombre Salon & Spa - Makeup Artists Near Me - Arlington, Virginia

Marwa is friendly and talented! The studio is clean and welcoming. I've been to her a few times over the years and I am always happy with the results. read more

The studio is cute and they play good music. I was surprised to get in the same day (I assume there was a cancellation). I asked the stylist to avoid doing a very specific cut on my hair and was very clear about the concern prior to the cut -- even showing photos (it's a cut/layering technique that I have ended up occasionally over the years and I don't like it.) Unfortunately, she didn't understand/said I asked for it. As such, I am not very happy with how it turned out. She tried to educate me for the future, and she said it will grow out in a month or two. It's not a bad cut, just not what I wanted. This may not be the right place for super think, long hair. She did work over into her lunch to try to make it work, and I appreciated that. read more

10/10 artistry and overall experience!! Could not recommend more. Beautiful space and talented team!

Ombre salon is excellent and I highly recommend. Marwa, the owner, is super friendly, always willing to reschedule, and treats her clients with so much respect! I've been getting my haircut here for over 3 years, even though I live in dc, and will continue to!! read more

I had the most amazing hair wash in my life. My hair was clogged with grease and build up. I can finally say that my scalp is clean!! Amazing vibes and they even have a staff that speak Spanish. I highly recommend this hair salon! read more

I have no idea why there are so many good reviews. I came here to get my hair highlighted because of the reviews and that was such a mistake. (Seriously please listen to me). I have never cried over hair before until I got my hair done here. Marwa does not know how to give clients what they want it seems like. I showed her photos of what I wanted and also photos of my own hair in the past (because i know what my hair can look like I've had it before) and she agreed and said she CAN do it. She ended up coloring my hair to a completely different color. It turned out ashy with uneven bleach through out my whole head. Random bleach spots throughout, no blending, weird thin money piece, overall bad. The cherry on top was the pricing and it definitely does not reflect on the results. For the price I spent I could've gone to a NYC salon and gotten way more out of the appointment. Throughout my appointment SEVERAL clients walked in for their service. She overbooks clients and each appointment overlaps. Leaving me in the chair for a long time with bleach in my hair. Not very professional. I left the place with wet hair not knowing what the actual results were. When I got home and blow dried my hair to see the results, I was livid. There's no words to describe how I was feeling. I reached out to her to let her know I am very unhappy and she was so rude and defensive and started blaming me on how it's my hair's fault. (Watch her respond with something rude or defensive on this review) I have never dealt with this kind of unprofessionalism getting my hair done. I don't know about haircuts because I didn't get one but if you are looking to lighten your hair. Please please please do your research and take bad reviews in to consideration. I went somewhere else to get my hair fixed. And omg guess what! It's was exactly what I wanted!!! Wow so it is doable and NOT JUST MY HAIR. The girl I went to was baffled at my hair and was shocked that she let me walk out of her salon looking like that. I also paid way less than what Marwa charged and I walked out HAPPY with dry hair no additional charge. read more

John is an amazing hair stylist! He is a master at keeping me blonde and I get so many compliments on how great the color is. John also gives me a great cut that is easy to style. He is so flexible and booking is easy. Plus, he is always on schedule and a pleasure to work with! read more

I'd had a haircut somewhere else that left me with choppy, uneven layers that didn't blend right. I wasn't sure if it could be fixed without growing it out more but Marwa fixed it perfectly. I love my cut. She also talked to me about how balayage might work on my difficult-to-color hair and I'll be going back for that next. The salon is beautiful, clean, and friendly. read more

I have gone to Marwa twice now and she is amazing! I wanted to brighten my blonde and she did a great job with the beach blonde, and upon coming back for a touch up she offered a complimentary treatment for my breakage from a previous stylist! She is always so sweet and listens to exactly what I want, while recommending what she thinks is best for my hair. She is super knowledgeable and up to date on trends, and the salon has a great vibe. The price is worth it and on par with most salons in the area. Will definitely be coming back for more! read more

Love this beautiful salon! Micaela was wonderful. Very professional and I appreciated her advice. The atmosphere is very welcoming and clean! I think I just found my new go to salon! read more

Love. Great pricing. The best in Clarendon. Bonus: they have their own parking lot. I see Micaela. She's super sweet, talented, kind, highly skilled. Cute ambience. Go! read more

A really good location for a men's haircut. The price was worth the cut and shampooing services offered. If you are a gentleman, I would recommended checking this place out if you want clean up yourself. read more

I recently got my hair and makeup done for an event at Ombré. Can't say enough good things about this place. I told her what I wanted for both my hair and face and she delivered exactly what I was looking for. Super happy with the results and will be using them again! read more

Ombre Salon & Spa - Hot tools styling - Makeup Artists Near Me - Arlington, Virginia

I have been to about 3 different stylists in the DMV area over the last 3 years and after my hair cut yesterday Marwa will be my steady go to! I love my cut, the vibe of the salon and how kind Marwa was. So many stylists/customers don't understand that the consultation that Marwa offers is so key. She didn't just do what I asked (what do I know?) but offered me suggestions about the cut that would work best for me and how to take care of it. Loved it! read more

Great service. They will give their honest opinion and they do a great job. Left happy and will be going back.

Marwa did an amazing job with my color. It didn't turn out exactly how I wanted the first process so she did a second at no charge and it was EXACTLY what I was looking for. She's my new favorite and I'll definitely be returning to her for my coloring needs! read more

Ombre Salon & Spa - Makeup Artists Near Me - Arlington, Virginia

I love Ombré Salon. I feel like I can trust Marwa with my hair. She always does an amazing job. She can do anything from a haircut, to highlight and ombré! read more

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I'm going to keep it short and sweet. This is an amazing salon, great service and the owner really takes care of your hair and listens to your concerns/ wants. Love it! Definitely going back! read more

Marwa is phenomenal!!! I got a cut and beach blond highlights done. One of better prices around Arlington and definitely the most knowledgeable on curly/textured hair and color! read more

Went to Ombré for a consult and a facial- absolutely obsessed! The consult was so helpful and insightful to learn about some challenges I was having with my skin. I learned so much and felt like treating myself to a facial! I booked an oxygen facial for a relaxing Sunday and it was perfect! It was amazing. So relaxing and the products used were amazing! Highly recommend over and over again! My skin feels like new! read more

Good haircut, unpleasant customer service experience. I have never felt so down after a haircut before. I asked for a simple trim (I have long hair, layered) and the stylist was clearly unhappy about the length of my layers from my previous haircut elsewhere. The reason I tried Ombre was to get a higher quality cut, because I also thought my layers were too choppy before... but when the stylist made multiple comments of "I can't fix *that*" and "just so you know, this (piece of layer) wasn't *me*", I felt humiliated and like I was a burden for going to get a trim at this place. The comments were unnecessary and unkind. For half the time the stylist had me turned away from the mirror, so I couldn't see what was going on. More comments were made throughout the haircut and blow dry, and I felt confused, because I never said anything and had just been happy to get a better hair cut. I never questioned the skill of the stylist, but I did expect to be treated with respect and kindness. I also felt like the stylist treated me in a condescending manner when I asked for my hair to be blow dried with the ends flipped under instead of curled with an iron. If I'd been able to see my hair in the mirror during the drying process, I could've said something earlier. I did not feel welcome in this place. It's a shame because the cut is good, but I won't be paying money to be treated this way again. Maybe if I'd had the owner (who seems to have many positive reviews) as my stylist, things would have been different. read more

Well all I can say is she did an absolute phenomenal job on my ladies hair. She is definitely the best in the business I highly recommend you book an appointment with her. read more

Ombre Salon & Spa - Red carpet treatment - Makeup Artists Near Me - Arlington, Virginia

Terrible! She is a hair criminal!!! I showed her pictures of what I wanted for my color and cut. She said she could do it and that she wouldn't go too light with my hair color. I told her about my hair history so that she could decide if what I wanted could be done and she said it could be. She ended up completely damaging my hair! I have lots of tiny hairs now that are there because my hair broke off from the damage. The color was uneven and there were parts of my hair that were completely orange. She said that she couldn't lift the color at the top of my head and that I would have to come back in two weeks and pay $75 for her to do it again! She made my hair super light and it looked damaged and a greenish color! The haircut she gave me looked nothing like what I asked for and had no style at all. I had to contact her that night and ask her if she would fix what she did as I wasn't happy. I went in to next day to have her fix it and she said she could get my hair to look like the picture. She just basically ended up making my hair very dark and boring and again nothing like the picture. I made an appointment with another hair stylist and she said my hair looked nothing like what I asked for and that she damaged the crap out of my hair. My hairstylist was able to lift the color that Marwa said couldn't be lifted and that I need to come back in two weeks and pay $75! So Marwa just had no clue what the hell she was talking about and doesn't know how to do hair at all. My hairstylist pointed out how damaged my hair was from what Marwa did. Marwa also is terrible at styling hair. I literally had to wear a hat for the two days after she did my hair until I could get it fixed because my hair was so ugly. I contacted Marwa today asking her for a refund and she has not responded to a single one of my texts! Do not get your hair done by this hair criminal! She should not be allowed to touch anyone's hair! Update - she responded to my texts finally and was extremely rude me Response to Marwa's response: I see how you wrote BLACK BOX which is not true, I told you from the start that I used a glaze by Kristen Ess and it was not BLACK BOX color! I even showed you the box itself and all the ingredients in it so you knew from the beginning that I used a GLAZE. You never showed me a swatch of what color you were going to be able to lift my hair to because if you had shown me the color you lifted it to which was ORANGE then I would have never agreed to that as that's fucking ridiculous! You called it a color correction but the sad part was that my hair needed a color correction after what you did to it! I smiled and gritted my teeth the two times because I hate confrontation and what was I to do after you ruined my hair?! I even asked you the first time when you were drying my hair why the color was orange at every point in my hair at the root! You said oh it's supposed to be like that which was a complete lie as it's not supposed to be orange! Then the SECOND time you did my hair and you asked me if I liked the color when it was wet I said to you it still doesn't look like the picture, can you please do what it takes to make the color like in the picture as you promised. It takes a lot to make me have to come to this, as I hate confrontation but this is completely unacceptable what you did to my hair. After the second time of having you try to fix my hair I went to another hair stylist so I could show them what you did and get a second opinion from a PROFESSIONAL and she confirmed all my fears. You just lacked the skills to give me the right haircut and hair color! You said I should come back to get that orange that you couldn't lift lifted more in two weeks! The picture I showed you had face framing highlights so it makes no sense that you would leave my hair orange and think that was ok and then decide to just cover it up with a dark color when you lacked the skills to lift it. My hairstylist was easily able to lift the color because she is a PROFESSIONAL and knows what she is doing and it has nothing to do with you lifting it to orange. She did my hair after you had destroyed it without further damaging my hair because she is a PROFESSIONAL that knows what she is doing. I asked for you to refund my money as I had to pay not only to get my hair color redone but also my haircut as none of it was what I had asked for! You completely deceived me and you said you could give me the haircut and hair color I showed you! You never once said "I can't do that because you used the box glaze!" You claim that you want to make your customers happy yet you refuse to do the right thing and refund my money. All you care about is money and you are so desperate. Congratulations! You are a hair criminal and you won't be in business long with the way you conduct business. Hope you are enjoying your undeserved money you basically stole from lying to me and making a million excuses when you can't deliver. read more

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The owner, Marwa, is by far the best hair stylist I've ever had. She is always exceptionally accommodating, friendly, and genuine. When I arrive, she never fails to offer me water or coffee, and picks up conversations where we had left off from my previous visit. She's consistently on time, prepared for me by my appointment's schedule, and never rushes during my haircut. She seems to sincerely love and enjoy her profession, and her knowledge and skills are reflection of her passion for it. The studio is very well decorated and organized, and feels clean and inviting. Throughout the COVID-19 pandemic she has made sure to thoroughly sanitize everything before allowing her next client to enter, and shows conscientiousness towards her clients' health by offering masks and hand sanitizer, as well as wearing a mask at all times and ensuring her clients wear theirs as well. On top of Marwa's courteous personality and beautiful studio, she is an exceptional hair stylist. The quality of my haircut is always consistent and well done, on top of which she offers great advice on hair care. Prior to restrictions due to COVID-19, she always did a great job with trimming and shaping my beard - she fearlessly wields a straight razor as confidently and steadily as a brain surgeon holds a scalpel. She moisturizes my skin before and after she uses a razor, so despite my sensitive skin around the back of my neck and around my throat under my beard, I've never gotten any razor burn, bumps, or cuts after a beard trimming/shape-up. I have seen a few women's hair cuts/stylings Marwa has done on Instagram and in person from clients she finished up before my appointment and I'm continuously impressed with her work. Regardless of your identified gender or preferred hair style, I can assure you that she will make your hair (and beard if you've got one) look absolutely fantastic. I highly recommend Marwa and Ombré Salon - the quality of her work is worth every penny and you absolutely will not regret it. read more

When I moved to Arlington from New York City. I had the challenge of trying to find a hairdresser/stylist colorist. Not an easy task then I found Marwa I was elated. On my first meeting I had a lot of questions. She listened and was very knowledgeable. Although I didn't have time that day I knew I had to come back. Then she had me at hair and been to her since. Marwa is patient, friendly and professional. She listens and that's important to me. I have had my hair cut, colored, and balayaged. My last visit was for a balayage which was amazing. Marwa reminds me of the top New York Salons in New York City. She knows what's trending which I love, she knows her colors and what works best for you. So if you want quality Marwa's the one for you. read more

This salon is absolutely amazing. As soon as I entered, I felt a sense of peace and comfort. It seems like a quiet oasis on a side street in the midst of a busy Arlington. Marwa is absolutely beyond wonderful, as a stylist and as a person. I've had my hair cut and styled in some of the most extravagant salons in New York City, Paris, London and several other major cities but have never been as satisfied as I was with the stylish cut that Marwa gave me. I left feeling like a new person! I will definitely be a steady customer. read more

who is the best in the town? Marwa is the best she did a great job with my black hair with no damage, she is so friendly and helpful, I highly recommend her she's awesome read more

Over the past month, I have visited Ombré salon twice. The first time was for a much needed cut and style, and the second time was for my first ever Balayage. The salon itself is gorgeous, clean and modern. Great music playing throughout my visit! It made me feel very comfortable. Marwa is so nice and talented, and gave a great and helpful consultation both times. read more

I would give this place 10 stars if I could!! The salon is absolutely gorgeous and trendy! Marwa is amazingly talented and was the kindest person ever. She did an amazing balayage and trim to fix to a horrible haircut I got at a different salon. It was hands down the best haircut and experience I have ever had in a salon. I will for sure be going back!! read more

Great place, friendly and so expert stylist, you will know what I mean when you visit. I really recommend this place if you are looking for a good salon read more

My favorite hairstylist in the area. Marwa is very attentive and creative in her own ways. Besides the prices are unbeatable.

I had the best experience with Marwa. She literally saved my hair. I had been to another salon that totally butchered my hair and gave me the worst color ever. When I went to her I had ORANGE hair from a very bad color job. She totally transformed my hair. Her prices are very reasonable and she's soooo good at what she does. I am never going to anyone else to get my hair done. I would totally recommend her to anyone who wants perfect hair, or anyone who had their hair messed up and what's to fix it. She's VERY talented. read more

Ombre Salon & Spa - Worst color ever (before Marwa colored my hair) - Makeup Artists Near Me - Arlington, Virginia

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Beautiful salon , Marwa is very talented and skilled at what she does. She is the best !I never felt my hair was quit right until I went to see her. She is especially amazing at color and cut , as someone who is extremely picky I can say she is the best stylist in the area, I have the pleasure of knowing her and I'm so glad . Just perfect! read more

This is my favorite salon, Marwa is amazing. Her coloring technique, attention to detail, and cuts are gorgeous. When you leave you'll feel gorgeous and like a new woman. Also, she does wonderful eyebrow threading. If you want a fabulous color or cut, I suggest you see Marwa at Ombre salon. read more