This branch in Roosevelt NY is very crowded and loud. It's like a market place. The place is a bit tight for seating. The tables are oddly located in the middle of the room due to the design of the floor plan. Although, the food is amazing. Chickenjoy! Always the best - crispy on the outside and juicy on the inside. The spaghetti is great and very Filipino style. I've noticed two counters up front but only 1 counter is taking orders. There are people at the back working like crazy due to orders over orders. I recommend just getting in line for orders. I did both online and in person and the in person is way faster than online. Isnt that weird? Anyways, i love the food that's why i go back here despite all the hustles and bustles. read more

Jollibee - Jollibee Good! - Fast Food Near Me - Woodside, New York

Man, Jollibee is not the same no more Been coming to this location for years and way before the hype. Everything has went downhill. First off, no spicy chicken. Came here 3 different times through out the year and each time, they say no spicy chicken at this location. WTF!!!! Came today and no surprise!!! No spicy chicken today either. Why not???? What made them stop making the spicy chicken?? Second, the peach mango pies are so tiny now. What happen!!!!! Looks like Jollibee is doing the same as McDonalds. They just cheapening everything. This is a sad day that the once delicious Jollibee is no more. read more

Jollibee - Fast Food Near Me - Woodside, New York

This is the original location, when Jollibee opened in NY. Now there are multiple Jollibee locations throughout the city. Been here so many times, I find the pasta in the chicken spaghetti a bit too sweet for me. I used to come here for the halo halo, when I needed a treat or have a craving since it was the perfect size. Now, I come for the peach Mango or ube pie or if I'm thirsty, the coconut dream. It still gets crowded during the weekend lunchtime and the employees are always friendly and worth a smile (usually). There is a bathroom, which is always a plus! read more

I have been seeing reels on Jollibee for a while on social media. I always wanted to try it so after my nail appointment I walked to a nearby Jollibee. I ordered a 3pc chicken. They don't have wings so I asked for 2 thighs and a leg. I got 2 sides which I picked French fries and white rice with gravy. The combo came with a biscuit and soda. The place was packed with people. My food came out fresh and hot. I sat down and put on a movie and was ready to dig into my chicken. The chicken is crispy and juicy. The gravy was phenomenal. I dipped everything in the gravy. Everything was so freaking good. I can't wait to go back for more. I ate everything! read more

Jollibee - 3pc Chickenjoy w/ 2 Sides & Drink - Fast Food Near Me - Woodside, New York

Jollibee's has the best fried chicken out of all the fast food chains hands down. Order fulfillment on the other hand has been on a gradual decline since a few years ago. I think it's because they've started doing online orders from their app and food delivery sites in the same kitchen space. It seems to me that they might be overwhelmed with not enough space to complete all the orders in a timely fashion. Last visit, I placed an instore order and had to wait over half an hour for my food. This time in order to avoid that I placed an order within the app half an hour beforehand. It was 3 when I placed the order so the lunch rush should've been over. Once I got there, the app said my order was ready but staff couldn't find my order at the pickup area or the counter pickup. They went back to the kitchen to find out why so many people's orders were delayed and it turns out my order actually wasn't even ready yet supposedly due to an app glitch? So in the end, the order took almost an hour to be ready...PSA if you plan to place an order, do it at least an hour beforehand because if they can't even meet the hour quota, then they really need to work on the speed of completing the orders on time. There's been a couple of times where utensils or food items are missing from the order so be sure to do a quick check before leaving the store. read more

Jollibee - Jolly Spaghetti Family Pack - Fast Food Near Me - Woodside, New York

So I've put in my Chicken delivery order since 5pm on DoorDash to this Jollibee location. I've had 2 Dashers cancelled picking up my order and it is now 7:02pm still saying they're waiting for my order. By 7:07pm got an alert saying they're waiting cancelled my order and they're closed. This is beyond frustrating and not fair to the good Dasher delivery workers trying to complete the request. I only wished I read the delivery reviews before I put in my order. Either there's lots of chaos and poor control with online orders. Or someone ate my order and isn't being honest at all. This will be the last time I online order from this place. No fried chicken is worth this headache. read more

First of all, the chicken is over brined which resulted in the chicken being very salty and some of the meat looks bruised from underneath. But this is not the main issue. We got two buckets of fried chicken, 1 being spicy and the other one not. We must hit the lottery or something since all 5 people who ate jollibee that day got food poisoning that lasted up to 3 days with diarrhea, bloating and some nausea. We also got some sides, mashed potatoes( tasted oddly floral, cant explain it), fries, cold slaw (this one tasted disgusting, why is it so sweet???). I would not recommend the fried chicken here for health concerns. The chicken also tastes below average for all the jollibee hype. Im starting to think they're selling unhealthy injured chicken with all the bruising on the meat. Please go to Popeyes or anywhere else to save yourself from shitting your guts out for days. read more

Jollibee - Fast Food Near Me - Woodside, New York

For me, not many cravings hit as hard as fried chicken. Unfortunately, in NYC, I feel there is a lack of high quality restaurants serving this southern staple at a reasonable price. Hence, most normal people without an expense account tend to resort to fast food chains like Popeyes or KFC. Well, there is a better option that's been serving the Woodside neighborhood for nearly 15 years. Jolibee is a Filipino fried chicken chain situated in the heart of where their people live. Luckily, they serve everyone else too, so I love stopping here once in a while to get my fix. Tbh, I am not a sides person because nothing really blows me away at any of the chain restaurants. Same goes for Jolibee even though their sides are much more unique compared to competitors. Doesn't matter because I'm here for the chicken. Speaking of those delicious pieces of poultry goodness, their version is always consistent. The batter is not greasy like Popeyes or too thick like KFC. Instead, it's perfectly crispy with a thin coating of batter. As for the meat, it's juicy and flavorful every time. Not sure if they brine overnight, but that would be my guess as to why it's always so good. Is this the best fried chicken I ever had? Of course not. I can't compare it to my favorites such as Hattie B's in Nashville or Willie Mae's in New Orleans. However, when you need a quick fix and don't want to overpay for simple home cooking, then I feel like Jolibee is a very good option. read more

Jollibee - Bucket of 12 spicy pieces of chickenjoy - Fast Food Near Me - Woodside, New York

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Food: Food is always served piping hot and fresh. Chicken is tasty and moist. Everything is just delicious! Service: Service is excellent and the best fast food customer service I've seen. Staff are so bubbly and friendly. A manager is usually walking around to check on everything. He offered us paper plates and utensils when he saw us eating our food over napkins. Ambiance: There is a lot of seating here! Place is kept clean. A nice place to enjoy your food but it can't definitely get packed. Overall, I would highly recommend this Jollibee location! read more

A true Filipino staple! I went on a Saturday afternoon so it was pretty packed, though I managed to get a seat. I've had Jollibee before, and the spaghetti is not my favorite (had it with pineapple juice and it was a disaster for my tummy, but the crispy chicken is definitely fire. read more

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Limited review as I only tried two things- the fried chicken was crispy perfection - not too salty and juicy. The prices were not shy and the atmosphere was frenetic fast food with the constant buzzing alerting drooling guests awaiting their orders that their food was ready. There seemed to be a battle between online orders and in person orders (seemed like there should be more separation between the two). Did I mention the chicken - it came with lots of sides of gravy - which tasted like chicken gravy - I did not really get the use, but thinking about making a roast chicken later in the week; I am questioning why I did not keep the chicken gravy read more

Always love stopping by here when I'm in New York. I only get the fried chicken with gravy. I like to eat it fresh right then and there. Their pineapple juice is good and fresh there . I just hate how busy it is and when you sit and eat people are walking behind you because it's super tight & small. Wish there was more space for enjoy the meal. The chicken is fresh and the gravy is hot. Dipping the chicken into gravy is 100% fireeee and does not compare to kfc or Popeyes. Only jollibee does it right everytime. read more

Terrible, Terrible service! I ordered for pick up, since i'll be around the area. The food was ready by 1:53pm but did not get to pick up right away, possibly the order was picked up around 2:30-2:40pm. So I'm expecting everything is double checked and good. But I was wrong, They got the whole order wrong. And I have to come back twice since they didn't get it the first time, I hand them the receipt so they can check but still didn't get it the first time. It was a hassle since there's no parking around the area. Pro tip: make sure to check the order before leaving even if the bag is completely taped. read more

Great food and quick service Limited seating inside, more than likely do take aways Chicken joy is always delivering it's top quality. Other notable menu items like pancit palabok and spaghetti are also really good read more

Omfg! I finally get the hype. As I'm typing this i'm salivating. Spicy is too much for me even with my decent tolerance level. Crispy crispy flavorful chicken. There's usually a long wait. Forget trying to order doordash/uber eats on super busy days. I got the "unable to fulfill your order" on a Saturday lunch period. I haven't gone into this restaurant yet, maybe someday. I hope they open up more stores and keep this quality going. Kids ate my pies so i can't write reviews on those read more

Jollibee - 12 piece half and half, & 6 pies - Fast Food Near Me - Woodside, New York

this is the worst location in the franchise industry. the oil is always old. the chicken is always undercooked and soggy and the employees are super slow people stand there waiting 20/30 minutes for the food and it's not even fresh. the location is entirely too small to just have people waiting that long standing on top of each other then you have to keep moving as the workers are going in and out the kitchen. last this place don't do a good job practicing hygiene and cleanliness employees bring there bikes and scooters in the the kitchen they pass through with coats and hoodies and the flour is all over the work station and floor often I've went here at least 10 times by default because I work close and had nothing to eat and each time I regretted it and felt I wasted my money read more

Might as well go to Kennedy Fried Chicken or Tex's Mex down the street - same chicken cheaper. Sick and tired of Jollibee lies. For months I keep trying to order the Angus Burger (Big Yum replacement) employees at this Jollibee keep saying its unavailable bc they ran out of bread (yeah whatever) and to come back next week. LIARS! If you cant be honest and just say its been discontinued then you don't deserve any of my business or all my friends business. Fine - discontinuing the Big Yum but don't lie about it WTF. read more

Very inefficient staff. I'd suggest going to a different branch. Double check your order upon receiving them too. Last time I ordered chicken with burger steak (it was in the receipt too), they gave me a chicken with spaghetti instead. The next time I ordered a spicy chicken and they gave me the original one too. On top of that, wait time is always too long (bc again inefficiency), so the place is always packed. read more

Absolutely terrible experience at this Jollibee location. I placed a pickup order with a scheduled time of 4:40 PM, yet when I arrived, my food wasn't even ready. What's the point of setting a pickup time if they don't follow it? After waiting longer than I should have, I finally got my order--only to realize when I got to my car that they didn't include utensils for the spaghetti. Seriously?! How am I supposed to eat it with my hands? On top of that, no ketchup for the fries, even though I specifically selected utensils in the order options. It's just basic attention to detail--especially for a fast food chain that specializes in meals that obviously need utensils. Super frustrating and disappointing. Do better, Jollibee. read more

Jollibee - Fast Food Near Me - Woodside, New York

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If I could give this place 0 stars i would... anytime I walk in there it's 45-50 min wait for FAST FOOD!!! This place is a joke and no better than Popeyes. 45 mins for 3 piece chicken meal ... hopefully they go out a business soon read more

Sorry not sorry , but since Jollibees have been popping up all over , I have to say this one is the worst . I came here on numerous occasions and food was just ok . My recent experience I had to wait about 30 min for food and when we showed recent the cashier said that order wasn't taken (it was but I guess he didn't see it ) what kind of customer service is that . When we got our food we were starving and annoyed and our food was kind of cold . For it being in the heart of little Manila they need to do better read more

How unfortunate and unreliable. I tried placing an order tonight and they canceled on me - when I called, they were open but the employee said they checked with their supervisor who instructed them that yes, they've turned off online orders tonight, and to check back in an hour to see if they'd turn it back on again, but that if it was still closed, to try again tomorrow. I don't know if they just lack employees, but turning off ordering and then turning off Google reviews as well so as not to have people report this is kinda sketchy. read more

I could already smell the fried chicken 3 blocks away on my way to pick up my order. Yep Jollibee is best known for its fried chicken which is known as "chickenjoy". It's a Philippines-based chain with 1500 restaurants worldwide, but only 71 in the US. Even in the NYC area there are only 4. So it is still up and coming. We first tried their spicy chicken sandwiches. I would say it's better than Chick-fil-A. What I like about them is the buttery buns and the fact that the batters are not very salty. They absolutely need to put more of that spicy sauce than a tiny dab of it though! We liked it so much that we went back the second day for their Anniversary Bucket. It's 12 pieces of joy for $25. There're 6 drumsticks and 6 packs over 2 buckets and came with 2 cups of gravy. The drumsticks were exceptionally juicy. The backs are OK, being mostly batters. Their mobile app, on the other hand, is a total fail. We tried ordering separately on our respective phones but none of us could get through the payment process. We gave up. It's a bit better after switching to online order using the web browser; still, our attempts kept getting rejected because the restaurant are so backed up that by the time we were ready to submit the order, the pick up time became invalid. We literally changed our pickup time from ASAP to 1:00, 1:30, etc when we first started using the app. By the time we finished ordering using the browser, the available pickup time became 3:00 and 3:30 our 2 orders! The next day when I tried again for the Anniversary Bucket, and the pickup option was removed for this location because it was totally swamped. We ended up ordering directly at the restaurant. Food was 5 out of 5, but the ordering process was a nightmarish 1 out of 5. Tip: There is a motion activated faucet right next to the fountain drinks. Very convenient to wash your greasy hands. read more

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Finally had a chance to try out the Filipino fried chicken chain that is Jollibee. Was able to get a 10 piece bucket, 3 pies, 2 sides, and a chicken sandwich for under $40 (with an offer from their app) so I think it is right on par with other fried chicken chains. I guess we went on a busy time and they mentioned that the wait was going to be 30 mins and asked us if that was ok. They then handed us a buzzer to let us know when the food is ready which was convenient. There were a few tables for dine in but we were taking our order home. We just didnt like the idea of eating finger food and sharing a long bench table with strangers, though other people did not seem to mind. Honestly there isnt anything different with their fried chicken that puts them aboveother chains. It really comes down to personal preference. They do give you a side of gravy to dip the fried chicken in which is unique. Their peach mango pie was alright but I perfer the Ube pie. Their side of spaghetti is really what stands out and it is actually quite tasty. Would come back to try again but wouldnt go out of my way to get it. read more

Why is there no 0 star? i never wanted to come back here after a bad experience 2 years ago where we ordered for pickup so it would be faster but it took more than an hour. I did a lengthy review in yelp about that problem but here I am, trying to give it a chance and there is still no change. Still ordered for pickup and still an hour for it. Even the Uber drivers were laughing waiting with me in the line. I don't know which is worse going in line in the store for dine in, or ordering for pickup or ordering through Uber eats. This store just don't care so why ask us for feedback when no change is ever done? I use to work for jollibee in the Philippines so I know how it works. Now, after 2 years, there is still no change. The manager and QC (Quality Control) should anticipate the volume of orders from 3 sides, 1. order for delivery 2, order for pickup 3. Dine in There should be a person assigned for each of these orders to supervise at least efficiency rather than everyone just running around like headless chickens. It is disorganized. The staff must be overworked and exhausted.They need adequate staffing. If you know your food is tasty and there are alot of customers, then you should also have adequate staffing and train them well for their assigned tasks not run around to help out with other tasks. Such a shame to have such delicious FASTFood but it is nowhere fast read more

Love love love jollibees! I always get it when I'm in the area. They have pretty long waiting times when order through the app so plan ahead. They have a yummy chicken sandwich, although I do wish they offered spicy chicken! I always get the gravy so I can dip my chicken in it. I would also highly recommend the adobo rice. Parking is a bit tough on weekends - bring a friend a have them wait in the car. read more

Jollibee - Fast Food Near Me - Woodside, New York

Nothing beats Jollibee's Chickenjoy!! it's simply the world's best fried chicken. No matter where I go, if there's a Jollibee nearby, it's always part of my itinerary. Their fried chicken is perfectly crispy, juicy inside, and paired with their signature gravy, it's just unbeatable. The spaghetti is sweet, cheesy, and so comforting and don't even get me started on the mango pies, absolutely mouth-watering! The taste brings comfort and happiness every time. The only downside is the size of the place, it tends to be a bit small, and it gets really packed. Sometimes it's hard to fully enjoy your meal with so many people standing around waiting for a table. But honestly, the food is so good that it's still worth it every single time. If you haven't tried Jollibee's Chickenjoy yet, you're seriously missing out! read more

Food is ok but I definitely found my fav sandwich and drink here. Fav sandwich is the aloha sandwich which has pineapple and that with whatever sauce it has is a good combo, the spicy sandwhich is ok (wish it was more spicy). My fav drink is the sweet coconut freeze (not quiet a Pina cola but sweet coconut vibe) then second is pineapple quencher. Mash potatoes has similar vibe to pop 's. I had some of my girl spaghetti' and was not a fan of the sauce, it's just me. It has like a sweet vibe to it instead of the typical tomato sauce in a pizza or pasta. Most of the time if you get multiple things the price add up so high idk why. Numbers and numbers add up I guess. read more

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My favorite fried chicken spot ! My go to one is in Elmhurst. They are always fast and efficient. The restaurant is clean and welcoming. I always get their family combos with pies and spaghetti. Price is affordable and chicken are good. I prefer going to them than kfc and Popeyes read more

Can never go wrong with jollibee... I just wish its closer to me. It was still busy for 9pm but the line quickly moved to place an order and waited about 10 minutes for a bucket of chicken, family pack burger steak and palabok. Workers were quick and efficient. The only downside is the pricing... it's ridiculously expensive. I can still remember how cheap it was 10 years ago, but oh well... inflation. Gotta pay up if you want your Filipino fast food fix! read more

This location is the closest one to me from Eastchester, either this one in Queens or the one in NJ. At 4:35 on Thursday afternoon, which one would you choose? Driving here wasn't bad 1hr , GPS took me to the BQE Xpress, Going back GPS took me to the Hutch, home within 54 min. That's not bad for rush hrs. Before I left my house, I placed the order with their App, they have deal & rewards to redeem. Their texting service will keep you informed on your status . By the time I arrived I received a notification that by meal will be delayed, so I managed to order another meal in person , when my online order was ready , my other order was ready also, so killing 2 birds with one stone . The place wasn't crowed at all, they keep the place clean and cool . Thou can be alot of traffic going in and out. Plenty parking at the meters. My meals were fresh , everything done properly and correctly. Thank U Jollibee . They have deals advertised in the front that the app doesn't have. Til next time read more

ordered in store but didn't give me a buzzer, said they ran out, will call my name when ready. my name was never called. waited for 30 minutes just to find my order was ready for a long time just sitting there, all cold. they said they forgot to call. the bag of food has been sitting there for 30 minutes they didn't think to check? ridiculous. won't dine here again. read more

Jollibee service is getting worse and worse each time I come here; the app says the order will be ready in 30 minutes then while I am driving there it turns into 45 minutes then I get a text message the order is ready; so I walk in and the employee in the front says my order is still cooking; this is ridiculous especially that they charge so much more than most fast food restaurants. read more

I ordered online for pickup and by the time I got there, there was a worker handing out the orders when you show her your online receipt. There were about 2 people in front of me but she was really quick so I was out in about 2 minutes. Restaurant was also packed. We ordered 2 deals with chicken, sides, and some pies. Chicken was perfectly crispy and unlike fast food fried chicken chains, every piece was juicy and tender. Only thing is that the original chicken was quite bland. The ube pie is great for those who like subtly sweet dessert but my favorite was the peach mango pie. Even after hours of leaving the pies in the fridge, they are still very crispy read more

PSA! Spicy Chicken is back ya'll! It's been literally months. Finally!! Get the palabok fiesta, large gravy, adobo rice and peach mango pie. All our usual picks and they never disappoint. read more

I ordered the 6 piece (15.99), spaghetti (5.99), and tried the peach mango pie and the coconut pineapple pie for 3.29 each. The customer in front of me placed an order for just a peach mango pie. That's how you know that waiting in line in this busy restaurant is worth it! It might be Filipino fast food, but it is certainly tasty fried chicken. Pieces were huge. You get 3 thighs and 3 drumsticks. It was my boyfriend's first time trying Jollibee and the whole time he kept saying "we have to get this again". He really liked the spaghetti, which he finished in about 2 minutes. read more

Jollibee - Fast Food Near Me - Woodside, New York

The spicy fried chicken sandwich and their angus burgers are so good! You have to wait a minute to get it as they prepare it fresh, however I never mind waiting on fresh food! read more

We get their fried chicken when the family has a craving for them. No special deals advertised anymore. Got the 6-pc for $15.99. The breading is the best part-crispy and tasty (esp the spicy) - but without it, I usually skip the meat - to me, it looks like it's steamed/not cooked well, lacks flavor so need the gravy which helps with that. Finally tried the aloha yum burger. Was good but kind of pricey at $10, even with the 2 cheeseburger patties which were smaller than the bun, a piece of lettuce and a pineapple ring. The meat reminds me of the burger trucks in Manila, which I don't mind. We've had their spaghetti and palabok before which we usually liked. We don't prefer their Fries and mashed potatoes. Good thing rice is an option. Always checked for halo-halo or icey pandan or ube drinks like when they first opened but no more. Staff members are nice. There's usually a line for ordering and a bit of a wait for the buzzer to signal that your order is ready. read more

Jollibee - Aloha Cheesy Yumburger - Fast Food Near Me - Woodside, New York

Ordered 12 pc chicken, 6 reg, 6 spicy....got 12 spicy... FAIL. Ordered two Ube pies ...got 1 Ube and 1 guava... FAIL. Disappointing as some of the family can't have spicy and we were excited to try the Ube.... it wasn't busy either as the lunch rush didn't hit yet, I was the only one at the register and app orders didn't seem to be piling up. Can't understand why a simple order was so wrong. The cashier was friendly though and entered the order correctly. read more

I haven't been to a Jollibee in over a decade but my boyfriend and I decided to come here for lunch and we had a great time. This location is in a prime location and it's was packed and busy, but service at the cash register was helpful. We ordered: * Jollibee Spaghetti ($5.99) * 6pc Chickenjoy Bucket Bundle, 3 spicy / 3 regular, gravy, Adobo Rice and Crispy Fries as our sides, with two pineapple juices ($21.80) * 2x 6 pc Snack Box of Peach Mango and Coconut Pineapple Pies ($16 32.00) The meal itself came out to $30.26 and the pies $34.84 in a separate order -- we wanted a little bit of everything. I love how spicy the chicken was, the exterior and the chicken itself was seasoned. The chicken is separated in the bucket and the spicy chicken was easy to identify with spicy flag toothpicks which is a nice attention to detail. Pineapple juice was good but tasted like from concentrate. Adobo rice paired well with the gravy and chicken. The spaghetti was as good as I remembered. It was sweet, had the classic hotdogs and processed cheese, it was great. The snack packs are a great value at $16 each and you can mix and match. Definitely try the coconut pineapple pie before it leaves, it's so good (it has a red line on the pie to identify the difference). I love the chunks of pineapple and coconut inside it. Overall had a great time, can't wait to come back. read more

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