I visited this store for the first time on 6/27/2026 and unfortunately had a very disappointing…read moreexperience. When I walked in, two employees were standing at the registers talking with each other. Neither acknowledged me, paused their conversation, or even looked up as I entered. I brushed it off at first, assuming they were simply caught up in what they were discussing. I couldn't find the door handle I needed, so I approached one of the employees at the register. He said he would call someone to meet me in the aisle. I returned to the aisle and an older employee walked right past me, made eye contact, and said nothing. When he came back, he looked at me and said only, "Yeah?" in a dismissive tone. I showed him the handle and asked whether it was available or could be ordered. He replied, "It's a special handle, we don't have it," and immediately walked away. The lack of basic courtesy, acknowledgment, or willingness to help was surprising and disheartening. I left feeling unwelcome and judged. I don't like assuming the worst, but the way I was treated -- while wearing a bright pink polo and presenting as an openly gay man -- felt pointed. Whether intentional or not, it was hurtful. Customers deserve respect, professionalism, and at minimum, simple acknowledgment. This experience fell far short of that. Shame on them for allowing this kind of treatment.

We love this spot, nice local feel. Everyone is always so sweet when we come here. The guy working…read morethe locksmith area in the back is a true gem, please keep hiring people like this. What a seriously nice and helpful worker. The woman working the cashier today was amazing too, so glad we have this shop in town.

This gem sparkles in the sweet sea air of Laguna Beach. The…read moremanagement is top notch. Aces A to Z.

Their 3rd party delivery process is terrible. The window was 10am-2pm. They were nice enough to…read morecall at 2:05pm to inform us they were not coming. But they would be happy to reschedule for Tuesday (3 days later on Veterans day). So I am supposed to be happy with that? No. Do I believe the 3rd party will deliver on a holiday? No. So while im on hold to talk to a supervisor (they sent me i didn't ask for one) at the 10 minute mark I got in my car to go to Home Depot. At the 26 minute mark as I'm turning into the parking lot, the supervisor comes on the line. By that time she is telling me how they will drop the delivery charge. You know for the all day window, on a holiday, by a 3rd party. Fool me once shame on you, fool me twice shame on me. So my response "im parking at Home Depot as we speak. Can I cancel my order with you, or do I go inside?"

Great local hardware store! Denault's Ace Hardware is a…read morereally nice place with a welcoming atmosphere The staff is always friendly, helpful, and ready to assist with any questions They have a great selection, you can find pretty much everything you need for home projects and repairs It's convenient, well-organized, and much easier than going to big stores Highly recommend supporting this local business!

They have a great inventory of a variety of products. The staff is very friendly, and we're always…read moreasked if we need help as we shop.

Great place to have screens repaired! Quick turn around and affordable. Great local store for basic…read morematerials and small projects.

Gene and Billy took great care of me, and they always will. Great prices, great customer service. I…read morelove coming here.

I love going into this shop, in a way it feels like stepping back into the 1980s-or maybe even…read moreearlier.The old-timey feel and staff of the place makes it welcoming and the staff are super helpful for finding stuff. I went in the other day just to find some tiny screws, and they have a huge selection-better than Home Depot, and you can get someone who actually knows what they're talking about to help you find some random screws that cost $0.26 cents each. Where do you get that kind of service nowadays? The shelves are packed with just about everything you need for any kind of small or medium project around the house. Hope you stay in business forever!

I've been coming here to have keys cut for my business for a year now and the service is lacking,…read moreto put it lightly. The gal working the counter is curt and not very helpful. Expect to wait about ten minutes for someone to hopefully show up and cut keys, then give up and track someone down yourself. There are old workers milling around the store doing inventory and chatting, but none of them have time to help cut some keys? Look, I get it, cutting keys by hand is tedious, time consuming, and probably annoying. But telling a customer that "it's a lot of work, I can do it later" is not a good way to run a business and retain a customer. I'm happy to drive a little further to find someplace that's more willing to help.

By far the best hardware store around! Denault's not only always has what I need but their helpful…read morestaff is worth their weight in gold. This morning the guy in the plumbing department advised a quick fix for a leak that cost $2.99, saving me from spending money on a plumber.

Staff: Wow, what great service. The ladies at the front…read morethat are cashiers were both so nice. I felt very welcome and appreciated as a customer. Quality: Came in for a lightbulb and walked out spending another $70 on Christmas stuff. Good thing was the Christmas stuff is 50% off. Value: Fair Overall: This is a rally new, clean, and well stocked store. It wasn't just a hardware store but a little like home goods. Big fan and would return.

Toby is magnificent. He's a retired cage fighter but really…read moreknows his stuff, I feel safe when Toby is near. Some of those management types give me the creeps, boy howdy!

5/21/26 After shopping at Chaupain, I noticed the Ace Hardware store ad that they sell soil. I…read moreneeded perlite so I decided to check it out. The outdoor items of the store had soil & amendments and plants for sale. The perlite was for $9.99, yikes! Home Depot sells it for about $5.97. Then I saw it, a beautiful succulent with lots of pups already but it didn't have a price tag. I had a feeling it wasn't going to bode well as this is one of those boutique type of shops at this plaza. It might as well be the Erewhon or Gelson's of home & gardens shops, unlike Home Depot. You know what I mean? Typically this would sell for about $4-7 but it's $9.99! But it's so pretty and it has many pups for me to distribute & repot. Toby at the cashier stand helped me out. He was knowledgeable & amiable. Additionally, he offered valuable info about the lady bugs & praying mantis that are sold to help our ecosystem. I didn't do much browsing, just purchased my succulent and went my merry way. It was a great experience but the prices here are definitely more for upscale shopping.

I go to various Home Depot's fairly often, and the staff here is noticeably, genuinely, happier and…read moremore courteous than any other store that I can recall.

I stopped in again for a cutting tool for some tile work I am doing and found the perfect cordless…read moretool I also looked at other items while there and went to check out. The staff at checkout were so helpful even though it's self checkout this associate took the time to check my out at the register and was extremely kind and professional. Top notch store inventory and quality staff with excellent customer service skills. Good value and quality. Highly recommended

Their Garden section has a great selection of plants and flowers…read more They need to improve the checkout to pay for your items. There is always a long line and the people walking into the Garden Section are blocked by the line of people waiting to pay.

Good gravy I don't know of a Home Depot any worse than this one. After getting accustomed to Lowe's…read morein San Clemente having exceptionally good service, this one is a stark contrast in why I refuse to Home Depot for ANY OCCASION. I recently had to get some mulch glue. The garden center associate couldn't have been less helpful. She has never heard of such a product and pretty sure they don't carry something like that. I was told to go check out the plumbing aisle since that's where all the glue is. So I went over to the plumbing aisle and checked just in case. Of course the item wasn't there. I also tried to flag down an associate but he couldn't scurry away fast enough. I literally ran after him shouting EXCUSE ME!! CAN YOU HELP ME FIND A PRODUCT??? The associate couldn't muster any sense of concealing annoyance. He told me they only sell mulch glue online and walked away without any further assistance. Like help me get some heavyweight gravel off of the shelves. Check other items I needed help with. Nothing. And the parking here also sucks. The aisles are also very cluttered and brimming with end cap aisle products. Also don't bother attempting to purchase any terra cotta potters. I had to return all of them due to every items having scratches and gashes. I don't know who thought it was a good idea to even sell it in the condition it was in when I placed an order as an online pickup. All in all, much better to drive the extra distance to visit Lowes in San Clemente. The employees are happy to assist and the store is much cleaner and easier to navigate.

This is one of the best Harbor Freight store I've ever been to. It's always super clean and their…read morestaff is super helpful. What's cool is that they carry more than just tools. They sell metal detectors, slingshots, moving blankets, and so much more. They always have the best prices and offer sales all the time. I highly recommend this location.

I find them to be a great option for people that are not handy types by nature. I learned some…read morebasics from my dad (son of a carpenter) who is good at fixing things and is a skilled amateur woodworker. I also like seeing their e-mail specials, coupons and freebies for making purchases. Recently I was contemplating whether "mechanics gloves" would work as full-finger weight training gloves in order to reduce the oils and sweat from my hands during workouts. A couple of years ago I put a lot of time, effort and expense into sanding and repainting my dumbbells with a nice forged pewter color. I would like to do more to preserve that. I tried the Harbor Freight HARDY brand "High-dexterity impact-resistant work gloves" that are a mechanics style with the rubber pads on top. I preferred the lower end thinner ones, but they were not very comfortable. I did notice the run a little small. I have very average-sized hands and normally wear a large (L), but those were tight with these, so I got the x-large (XL) with these Hardy's. The touchscreen compatible sort of kind of worked with the thumb and index finger but was not easy. Maybe the gloves need to be a snug fit? Maybe not? They do appear durable and are nice looking. I did an Internet search, and it appears you "may" be able to machine wash them. If I try that I will place them in firmer laundry zipper bag and wash them on GENTLE cycle in cold water. Then I would place them on a paper towel to air dry indoors. In the end, these were not a good fit for my needs as they were too bulky and thick. I will keep looking and maybe try another brand and smaller profile version of mechanics gloves. The staff here are always polite and efficient.