Has everything we needed.... When we get to the trailer, we…read moresay "Where are the gloves?".... Forgotten. Needed Nitrile gloves and wire connectors. Ace is ready for us. Well stocked, several sizes, prices and packages of both items. Friendly staff pointed us to the correct aisle. Easy parking. We will be back again, I'm sure. Repairs on trailer and truck keep us busy, and we are not done yet.

They are awesome people, Super friendly and knowledgeable, they don't act like their doing YOU a…read moreFavor when asked to do THEIR job. And the store is well organized. I think one of the most important things, is that most of the products/brands they carry are of better quality than Home shmepoop and Low-lifes. Plus the pies are freaking delicious.

Shout out to a real nice employee named Gio! My backyard hose spigot has a leak and I brought…read morepictures of it to the store. I had my infant with me and needed my hands. Gio was so kind and helped me find the exact part I needed. He even carried the basket for me while I was holding my infant. This was my infant Son's first trip to the hardware store and Gio was telling him about the parts we need to fix the hose. We got the correct paint, wrenches, spigot and plumbers tape. Great experience! Thank you Gio for being so helpful and considerate to help a working dad get the stuff we needed. They even have HOTWHEELS and I picked out two so we can race cars when we get home. Need parts? Take a picture and walk into this store- Gio and others will help you. Highly recommend A+++

i experienced incredible service today from the staff at Pacific Ace Hardware. I was first helped…read moreby a very kind gentleman and unfortunately I didn't get his name, but he asked Mathew to help me, and his colleague Philip both went an extra mile in helping me find a solution for fixing an outdoor table. Thank you!!

Not my typical place to review, as I am no handyman or gardener…read more However, on every visit the past 18 years, the staff has always been extremely helpful. The store is also wonderfully stocked and maintained. I recently decided to try to attract some hummingbirds into my yard and figured a nice hanging plant should do the trick. With my limited knowledge of such things, I immediately asked for some assistance and recommendations. I was referred to Ava, who was just an absolute delight. She was genuinely excited about my pursuit and immediately gave me many options. With her help, I was able to choose a beautiful calibrachoa. She was nice enough to trim it up a bit for me, while also offering recommendations on care and watering. I tend to like to highlight when I receive service that I believe goes above and beyond my normal expectations. This was one of those occasions. Ava is knowledgeable and just has a radiant personality. A true asset to the staff at Ace.

As it's been in the past, I can again describe the Dixon Ace store as "twice the store and half the…read morestuff" (referring to the other two nearby Ace stores). Today I went to the Dixon store for two small hardware items. I spent considerable time in front of rows of small drawers, as did another customer, searching for one of my items. I think the other customer finally became frustrated and left the store after pacing back and forth looking for something for many minutes. We caught glimpses of store employees at the end of the aisle, but they never seemed to notice us . . . or care that we might need help. I finally found one of my items without help, but I had not seen the other one (Pop Rivets) during my time there . . . so I tracked down an employee and asked. The employee apparently hadn't heard of a pop rivet, so he called to learn where they were. When we finally arrived there, the selection was very sparse with only aluminum pop rivets available in any quantity less than 100. I resigned myself to traveling west on I-80 to the next Ace store where, no surprise, they had a better selection of pop rivets. If it weren't for the extra distance, I would always opt for "half the store with twice the stuff". Most days parking is a real problem at the Vacaville store . . . for good reason.

Very helpful! I have been in a few times lately as we just moved to the area. Was able to quickly…read morefind what I needed each time. Great customer service!

I have noticed Ace has upped their game in the customer service department! you walk in and a team…read moremember asks what you need And actually walk you to the item you need! Well done and duly noted! I use the $5.00 coupon on non-sale items and often forget to bring along but in checking out I ask if they happen to have one available and if they do it saves me a trip. The checkout team is accommodating, smiling, and ummm now charging for a bag so will remember to bring my bag next go. Only, 10cents? it is money! I will shop local and helpful, happy people make a difference.

My wife stopped in to ask a question and I picked up some colored key rings…read more Super friendly and knowledgable workers. Large and spacious yet compact aisles. One unisex restroom for customers only.

We have old neon 4 foot lights going bad. We tried the LED…read moreexact replacement but they are Not bright enough. So next years project is to replace all 3 brackets l. No problem on refund.

We met with Doug and Anthony and they relentlessly fixed my friend Chris's remote by putting it…read moreback together! We LOVE ACE! Thank you Doug and Anthony! You are STARS!

Upon entering I was greeted at the front door by a very helpful store associate. They filled my RV…read morepropane, provided miscellaneous other needs including RV tank solution. After filling the propane tank they even put it in the back of my truck. All will a smile along with good humor and reasonable prices. Looking around the store there is not much they don't have. Way better than any Home Depot.

Service and selection. Manager was very helpful…read more Pricing getting better. Sales are timely.

I always enjoy visiting this Outdoor location. Everything is clean and organized. An employee is…read morealways around to help if needed. I appreciate this so much. Even though I didn't find what I was looking for I will always come back. Thank you

We had to find supplies before fixing the roof. Since we do not live in Fairfield, though the house…read moreis there - we needed help in finding materials. Several sweet and kind people helped us _Mr Oscar, Mr Steven, Mr. Cesar and a lady (I was not fast enough to write down her name - it started with ShaSh..? Aaa an there was this sweet man who helped us to put supplies into the car. He was passing by and saw two old people struggling. I do not remember his name, was he Filipino? Whoever he is - what a lovely human being. Thank you.

Much better service than the last time I was here. Plenty of staff available to help and guide me…read morein the right direction. One of the easiest visits I've had yet!

Absolutely ridiculous experience. I drove 2 HOURS through traffic specifically for an item that I…read morecalled ahead of time and confirmed they had in stock. I didn't just show up randomly--I made sure before wasting my entire day driving there. I get there after two hours and, of course, they don't have it. So apparently calling ahead and getting confirmation means absolutely nothing here. Two hours of driving, traffic, gas, and my time completely wasted because someone couldn't take 30 seconds to actually verify their inventory. If you're going to tell a customer you have something, MAKE SURE YOU ACTUALLY HAVE IT. Would absolutely not recommend wasting your time dealing with this place.

My go to for tools and other items I can get without buying a whole set. Located locally.read more

This is where I get my maxiflex gloves for work! Prices are even cheaper than Amazon! Great…read morecustomer service too!