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Austin's Air Conditioning & Heating

4.6 (109 reviews)
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Services - Austin's Air Conditioning & Heating

Air duct cleaning

HVAC installation or replacement

HVAC system repair

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Krissy M.

This place needs some education. We had Jose come out to our rental property in June. He said our closed air conditioning system was pulling air from the attic and low on r-22 refrigerant. He filled it up a pound and we started getting at least cool air from the system. Then on Sunday Sept 6th,the day it got to 115 degrees in Vacaville our air died again. Austin's was called and didn't offer us emergency service because he was busy and no other people were in town. The 24/7 boast by the company is not truly offered. Victor Contacted us after 7 and we reported the issue at 6. He didn't arrive till after 9 am the next day. After replacing a blown fuse he had issues with balancing the lines and had to refill our closed system with more r-22 refrigerant. Told us their was a leak inside the house since he couldn't find a leak outside. Run from this place!! 2 emails have been sent for follow ups with no reply.

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4 months ago

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David M.

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4 months ago

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5 months ago

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David M.

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8 months ago

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10 months ago

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David M.

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4 months ago

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David M.

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1 year ago

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David M.

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7 months ago

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David M.

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9 months ago

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David M.

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8 months ago

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David M.

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11 months ago

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David M.

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1 year ago

Professional and efficient crew. Had entire system replaced including all duct work and the team did a phenomenal job.

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David M.

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1 year ago

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3 years ago

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2 years ago

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David M.

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3 years ago

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David M.

Hi Tiffany-Thanks so much for sharing your experience with us.

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6 years ago

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4 years ago

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4 years ago

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3 years ago

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2 years ago

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David M.

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5 years ago

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6 years ago

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David M.

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4 years ago

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2 years ago

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6 years ago

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4 years ago

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4 years ago

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3 years ago

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5 years ago

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7 years ago

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6 years ago

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David M.

Thank you Kelly, we appreciate your review.

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3 years ago

HUGE shout out to Victor for his professionalism, knowledge, and kindness. He saved our 4th of July weekend.

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4 years ago

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5 years ago

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5 years ago

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6 years ago

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Ask the Community - Austin's Air Conditioning & Heating

Do you also install water heaters? Replacing the old one with a new one which I bought at Lowes.

Hi Marlon sorry for the late response. Unfortunately we do not install water heaters. Please let us know if you have any other questions. Thank you.

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Review Highlights - Austin's Air Conditioning & Heating

Thank you so much Jean and Carlos for not letting me have to go through another weekend without air.

Mentioned in 17 reviews

Read more highlights

Air Doctor - Our technician placing a ceiling panel back in place after cleaning an air duct at Stanford Children's Health Center.

Air Doctor

(161 reviews)

Air Doctor was amazing! Ryan and Brent did a superb job handling the cleaning of our HVAC ducts…read moreand system. Very meticulous and professional. The entire process from making an appointment, services offered and communicating with us was A+. I recommend this company to anybody that is looking to have their ar ducts and hvac cleaned! No surprises or sales gimmicks. Very professional! Thank you! Robert & Amy Yolo Ca

5/5 stars - bookmark this one, I recommend!…read more I needed my dryer duct cleaned out. With the company I usually call on for duct service this specific service is an add-on fee to cleaning my entire house ducts which wasn't what I wanted as it isn't time to do the entire house yet. What a shame. I searched for a company to offer a price quote for this alacarte service. A number of them said the usual "we need to come out and blah blah blah" it's a dryer duct. What are we doing? I didn't like that. I found Air Doctor and read their Information. I contacted them. They replied quickly with detailed information supporting their price quote. See? Easy peasy. That level of transparency and clarity pre-establishes a small level of trust before anyone shows up. The team arrived on time, assessed my dryer and duct situation, and guess what? THERE WAS AN ISSUE. The team took my husband to the crawl space to show him the issue that existed prior to their arrival, presented a plan to remedy it with the inclusion of the time it would take and the price. Remember when I outlined the initial price quote phase and how I chose this company based on the trust they've pre-established prior to the day of service? On the day of service that paid off. They remedied the problematic situation efficiently for a reasonable price and a reasonable amount of time. They serviced the dryer duct and vacuumed everywhere they walked. I am so happy I chose Air Doctor to help with my issue. Their diagnosis provided an explanation why I was having issues but even more beneficial? Why I had to replace my dryer so soon. When my home ducts need servicing I am going to give them a call instead of the company I used for so long. A home is one of your biggest investments. Trusting the people who maintain the value of your home is important. Five stars for perfection, professionalism, helpfulness, and trust.

Cozy Home Services

Cozy Home Services

(154 reviews)

Very impressive .. I called several contractors to install a…read morehigh-end Bradford White gas water heater. I spoke to a Mark Grant at Cozy Home. Mark is impressive. He has a strong technical knowledge of water heaters, including furnaces and air conditioning. He told me all the rebates available. He knows all the new laws and when they take effect for gas & electric water heaters. He even knew the permit requirements specific to my Rio Vista. He told me all my options, including their advantages & disadvantages. He did not pressure me. He made sure I knew all my options. Then he sat back and gave me time to decide. Once I decided, Mark sent out a Jose & Aaron to install my Bradford White water heater. Jose is a craftsman who takes pride in his job. He pays attention to the finer details. He wants the finished job to look professional. I watched him work. He did an outstanding job. He and his assistant, Aaron, work efficiently. Aaron anticipates what tools Jose needs and hands him the tool before he even asks. Like Mark, Jose is very personable. He explained to me how to relight the gas pilot light if it ever went out. He was patient. He made sure I understood how to do this. They cleaned up nicely after they were finished. I had read many positive reviews about Cozy Home Services before selecting them. They definitely live up to their reputation.

Jose Aaron and Gael did a terrific job on the install of a new heat pump system. The old furnace…read morewas up in the rafters and they got it out with no problems. They were respectful and hard working and Jose communicated well with us. We chose cozy home because of Mark the salesman. He was by far the most knowledgeable of 3 different companies who quoted our job. Cozy home was the middle of 3 prices, but with it being a Mitsubishi system I didn't expect the bottom dollar. The only down side is the proprietary thermostat, I'm not a fan. I would like to switch back to the old thermostat we had.

SERVPRO of Vacaville/Dixon - The laundry room where it all went down-__-

SERVPRO of Vacaville/Dixon

(23 reviews)

Had a miserable leak that destroyed one closet and damaged another on the adjacent wall. Mold,…read moremildew etc made the mess all the worse From start to finish ServPro was fantastic The entire crew was professional and efficient. We were kept informed throughout of what was being done. If we had any questions, staff was readily available to assist The work was clean and respectful of our environment We have only great things to say about ServPro helping us through a nasty plumbing mishap Highly recommend

If I could put 10 stars I would…read more Our water damage happened at about 11 pm on a Friday night. Tyler called me back right away and even asked if we wanted to have a crew sent that night! Being that we hve small children in the house I opted for the next day. Mike and his crew came to assess everything. He was so sweet. I was anxious about the kids being there and acting up but ever the gentleman that he is, he kept insisting that he had three kiddos at home too and always made time to talk to my 2 year old son. THROUGHOUT the entire process, Mike and Shane checked in on me. DAILY. Worked around my schedule to do checks. Kept me apprised of their findings and the next steps. WE NEVER FELT ALONE. We're first time home buyers. They don't teach you how to adult in high school and college when it comes to home maintenance and upkeep so it was incredibly comforting that I felt like I had 24 hour access to them for help. Seriously, Shane was a text away. Mike and his team. THIS GUY NEEDS A RAISE. He was awesome. I can't say enough how personable, kind, and professional he was. He definitely has leadership skills. Even listening to him coach his new members in his team - I'm a nurse leader so watching other industry leadership is super interesting to me- was really great. I never felt like I had some stranger in my house. He was fast and efficient. Seriously, if anyone ever has a water damage emergency, this is the team to call. Customer service is HUGEEEEE to me. Shane, Mike, and the crew went above and beyond for us. Example- I was starting to get anxiety and depression because of everything that was happening- kids distance learning, having to call off work because of this, and needing to study. The fans and the dehumidifiers were driving me crazy. Mike had explained they would prefer that I don't turn off the fan and the machines but I was going crazy and so they let me have breaks. Alsooooo... Mike always answered questions for me. Never made me feel like a bother. THEIR SERVICE IS EXACTLY WHY IM LOOKING INTO USING SERVPRO's CONTRACTING SERVICE TO DO THE REPAIRS NOW. I have confidence that my experience for the repairs will be an extension of my assessment and demo experience with Shane, Mike, Anthony, Ian, and Terrance. Thank you Servpro Fairfield/Vacaville!!!

Advanced Plumbing, AC & Furnace Repair - Plumbing water heater clog air conditioning heating repair replacement HVAC leak sewer smell cold hot toilet sink slow drain plumber

Advanced Plumbing, AC & Furnace Repair

(378 reviews)

When I was visiting my Mom last week. She said her Hot Water Heater…read morewas making a loud knocking sound & the Company who installed it was scheduled to do a maintenance drain & flush a couple days ago but called to say they were understaffed & she needed to reschedule. Well she needed it taken care of now! So, I Googled Plumbing places and started getting quotes. Advanced Plumbing was by far the Best business for her Plumbing needs. No sooner did I hand up with making an appointment, the doorbell rang & there they were Advanced Plumbing employees Jamal & Terrance. They assessed the issue & provided my mom with the best & most affordable solution. They were very friendly, knowledgeable, & fast. They explained what they would be doing, showed her the damaged parts that they were replacing & had it done in no time. They also explained to her about the Warrantee on her product & about all the benefits her new Advanced Plumbing Membership offered. So we would definitely recommend Advanced Plumbing in Vacaville to anyone looking for affordable, friendly, & fast professional work done. Also a Big Thank You again to Jamal & Terrance for your Great Work !!

!!PLEASE READ FIRST!!…read more I should have shopped around instead of rushing into hiring this company, that's my biggest mistake. I recently had a new washer and dryer installed, and the installer told me my water valves were leaking and needed to be replaced. This was the first company I called because of their high number of reviews, which I now regret trusting. The price I was charged to replace those valves was outrageous--nearly $1,100, and they didn't even bother to repair or replace the sheetrock afterward. For such a basic job, that alone felt excessive. It gets worse. After doing just one load of laundry, my water heater on the second floor started leaking down into the first floor. This had NEVER happened before they worked on my plumbing. I called them immediately, but they couldn't send anyone out until the next day. When a technician finally arrived, I was quoted $4,000 to replace the water heater. That didn't sit right with me, so I decided to get a second opinion. I contacted another company, and the difference was unbelievable. They charged me $2,300 for the same water heater replacement, showed up within an hour of my call, and completed the entire job in about two hours. Out of curiosity, I also asked them what they would have charged to replace the laundry room valves. Their answer? Around $350. So I was charged nearly three times the going rate for a simple repair, and then quoted almost double for the water heater replacement. That's not just overpriced, that feels completely PREDATORY. I strongly recommend getting multiple quotes before hiring anyone, especially this company. I would not use them again and would not recommend them to anyone.

Austin's Air Conditioning & Heating - hvac - Updated May 2026

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