I've been doing business with Matt, Jennifer and Eddie for almost 10 years. Just bought my 4th…read moretruck from them today. You couldn't ask for a better group of people!

I am on my third car from Matt's. While you always have to do your due diligence when purchasing a…read moreused vehicle, especially one that finances it in house, these guys are at the top of the list. The owner told me specifically that if I keep current on my payments, I will always have a vehicle to drive. I've had some mechanical issues here and there, and they have always been very accommodating to repair and help me work out payment options. They even helped me fix a car that I didn't buy from them because they value good customers. If you're in a situation where a finance company will not touch you, these guys should be your first and only option.

Communication was poor - we waited for almost an 2 hours and then realized our vehicle was out of…read moreservice for some time. Service person said "sorry, we are so busy." Will not go back or recommend.

In my previous review of this business I was very pleased with the help they provided even though I…read morewas driving a competitors truck (which had a blowout tire). Based on that experience I said when I was in the market for a new vehicle I would give them an opportunity. I had several choices on a new vehicle and narrowed it down to Toyota Tundra or GMC Sierra. Today, I signed the papers on the new GMC. I'm impressed with the overall quality of the truck and I made the right decision for myself and my family. If I had not had an issue with my truck having a blowout in front of this dealership I would've never even thought of a GMC. Katie Wilkins made this deal about as easy as a deal can be. Zero pressure & kept me fully informed on the make ready process.

I requested a certain type of truck from Xavier. He told me not to worry about it because he would…read morefind it. It only took him less than a day! Here I am with my dream truck. Thank you Xavier for providing the best experience each time we meet up for a deal. If you're looking for your ideal vehicle don't hesitate and reach out to him.

I don't usually leave reviews, but after multiple experiences with this dealership's service…read moredepartment, I feel obligated to warn others. A few months ago, I brought my 2022 Raptor in for The Works service package. After getting home, I noticed part of my splash shield had been left off during the oil change. I called the dealership, and they asked me to come back. When I arrived, they couldn't locate the missing piece and told me they would order a replacement. A few days later, they called to let me know the part had arrived. I told them I wouldn't be able to bring the truck back for a few days, and when I finally did, I explained the entire situation to the service advisor. He seemed confused at first, but eventually told me he had figured everything out and that they'd take care of it. I waited in the lobby for two hours. When the advisor came to get me, he said my truck was ready. Given my previous experience, I decided to verify the repair before leaving. To my surprise, the splash shield was still missing. I had just spent two hours waiting for absolutely nothing to be done, yet I was told the repair had been completed. That completely destroyed my confidence in the service department. Fast forward to today. I had no choice but to return for another The Works service since there aren't many Ford dealerships in my area. Before handing over my keys, I explained what had happened during my previous visit and emphasized that I simply wanted the work done correctly. The service advisor assured me everything would be handled properly. A few hours later, I received a call informing me that the technician had forgotten to put my wheel lock key back in my truck. At this point, it's no longer an isolated mistake, it's a pattern of carelessness and a lack of quality control. When customers are paying to have their vehicles serviced, they should be able to trust that basic procedures are followed and that their vehicle is returned complete. The service advisors have generally been polite, but the repeated mistakes and apparent lack of oversight reflect poorly on the leadership of the service department. Based on my experiences, management needs to take a much more active role in ensuring work is completed correctly before vehicles are returned to customers.

Excellent service, listened to us, they were not satisfied until they found the issue. When they…read moreplaced the car on the rack they found something that could have been serious. They repaired that item! I will make Toyota of Denton as my only place to bring my car. Everyone at this location is professional, helpful and friendly!

I am beyond frustrated and honestly disgusted by my experience at Toyota of Denton. I visited this…read moredealership three separate times trying to buy a 2026 RAV4, and each time I was treated with more disrespect and dishonesty than the last. I understand negotiating back and forth on price -- that's normal, that's fine. But what happened on my third visit, July 15, 2026, was not normal. I sat down with a manager, we agreed on a price, and I signed the proposal. In my experience with other dealerships, that signature means the deal is done. Then, out of nowhere, a second manager came out and told me they could not honor the price the first manager had just agreed to and signed off on. How does that even happen internally? Why am I being passed between employees who apparently can't agree on what their own dealership is authorized to sell a car for? We had no choice but to walk away, completely blindsided. Then, the very next day, July 16, 2026, the SAME manager who had originally agreed to the price called me back and offered me a final price on the RAV4. I said yes. I received a text message and a voicemail confirming the deal. Less than a minute later, I got ANOTHER text telling me the car had already been sold to someone else. I am absolutely stunned. This isn't a case of a dealership trying to get more money for a car -- that I could understand, even if I didn't like it. This is flat-out dishonest, unprofessional, and disrespectful treatment of a customer who was ready to buy, in writing, on the record. I wasted my time, my trust, and my patience on a dealership that clearly does not stand behind its own word.

I was very hesitant to shop here based on the reviews below. I had no idea what to expect when I…read morecalled and set an appointment. I sent an email the night before to see if the car I was interested in was available. The next morning just before 9am I received a call from Christian telling me it was available. He promptly requested I come in to view the vehicle and we briefly discussed my trade. We ended up coming in about an hour after our scheduled time (sorry if you're reading this) and were promptly greeted by a sales associate in a casual manner. We told him we were here to see Christian. Christian introduced himself and was very kind to everyone including my 4 kids. We went on a lengthy test drive per my husband's request. We chatted about numbers and told him that we knew where we wanted to be. Guess what... we walked out the door right where we wanted to be. Please know that this place is a high volume dealer, despite its hole in the wall appearance. If you call and a car sells before you make it in, don't be surprised. We saw this happen multiple times in our short time there. Also, know that they will work with you and your credit situation. Multiple people were shocked and very relieved that they could get approved. They are definitely good at what they do in the best way. Everyone we worked with was kind and answered all of my husband's questions. Thank you to everyone. We appreciate your help and are enjoying a car that finally fits our family.

After seeing two vehicles advertised on autorader and carfax for fair prices, we made an…read moreappointment and showed up for test drives. That took about an hour of our time, not great but not the reason for the low review. After deciding on one, we were given an offer lowballing our trade in by $7k compared to two other offers we had received. When we removed our trade from the deal, they added $1,000 to the asking price of the vehicle because "that price requires you to finance through us, it's disclosed on the internet". Well, it's not disclosed on the ads we responded to, and if it had been then it would have been a high price compared to the market.

I bought a Chevrolet Grandsport Corvette from Best Deals Auto Denton Texas. When I received the car…read moreit had weld repair on the inside of the rim. The repair was not holding air. This cost me $ 700.00 for a used OEM rim. $576.06 for a new tire. The tire shop would not install a used tire. And a $50.00 install fee. This cost me my time and $1,326.06 The company reimburse me $180.00

Bought a car from them, listed with no mechanical issues. Less than 10 miles and less than 24 hours…read moreafter getting the car, the check engine light popped on for a bad catalytic converter. They did not care whatsoever, they deny resetting the code. This business completely screwed us. They are just a scam with a smile. Took the car to our mechanic since their recommended mechanic also tried scamming us. I took the car to my mechanic and he immediately recognized this business name as the shady one, "who brings in cars to them with several issues and only has them fix a minor one" later this auto shop sees the exact car come in with the poor customer they sold it to, multiple things wrong and left high and dry by this dealership. Do yourself a favor and go anywhere but this dealership if you're looking for a car that will be reliable. Disgusted with the way they've handled their business.

Easy peasy visit; new vehicle so oil change was included/no cost to me. I waited in their waiting…read moreroom which is nicer than some I've been to. 10/10 recommend. Would purchase another Hyundai in the future.

Got a 2022 Volkswagen Atlas from this place. After a week the car battery died. I called the sales…read moreguy Max who sold me the car and seemed to be a reasonable person and explained about the battery died and asked what about the 125 points inspection which they claimed at the time of the sale . He said he will call me back right away BUT he never called back. Stay away from this dealership . Went to Volkswagen dealership and paid $580 for battery replacement. For Now battery died. God knows what else is coming my way