I recently backed into a truck and damaged the back of our Honda CR-V. It wasn't terrible and we…read moreweren't filing with insurance, but we still needed to get it fixed. I went to 5 body shops for estimates ranging from $898 to $3200. The estimate from Auto Expo at 699 E State Hwy 121 Lewisville was the lowest and since they had been recommended by several people on Next Door, we decided to use them. We picked up the car today and it looks amazing - you would never guess it had been damaged. Plus they get extra points because the car had been washed and looked new. Other companies had insisted we would need a brand new back hatch, but the guy at Auto Expo told us he would be able to repair our old one and I'm so impressed by the work... I cannot see ANY trace of the previous damage - the paint matches perfectly. Also, they got done a day ahead of schedule. They were super polite and great to work with, as well. I hope we don't need a body shop again, but if we ever do, I'm going straight back to Auto Expo. I highly recommend this body shop.

This is a great, no-frills paint and body shop. Sammy is VERY pleasant and knowledgeable to deal…read morewith. The quality is excellent and the price is very reasonable. What's not to like ? It seems that body shop prices are getting like medical care, the prices are all too often driven by the insurance companies at most places.

A GREAT PLACE TO BUY A CAR!! After some searching, I found…read morethe car I wanted here. Mike, was fair dealing and answered my questions. I'm happy with my experience here!

Do not go here. They sold me a truck WITHOUT a parking break after a "fake" passed inspection. I…read morewas shown illegal paper work stating the truck passed a full inspection with 100% guarantee there were no issues. Complete liars and crooks. They also told me their company was going out of business when I contacted them with my problem (this was a year ago). They also promised me (on paper) they would put in a reverse camera if I purchased the truck. After months of waiting I had to reach out twice about the camera. They told me it was never ordered and that they are closing and going bankrupt so they cannot do any further assistance. which is obviously a lie because they are still open to this day. credibility and truth-fullness is not a priority at this place.

Wonderful experience here…read more We saw the truck we wanted by chance, driving by. They were closed, so we came back the next day. Test drove the truck, my daughter was in love. My husband discussed price and they were very easy to come to a price over. Picked up the truck on 2 days after seeing it. I highly recommend the two very nice salesmen who work here. Easiest experience ever!

My husband and I bought our Range Rover from Chula Motor Sports. We were met by Gilbert who was…read morebeyond helpful. We were impressed with his level of customer service. The SUV looked better in person than online. Thanks to Gilbert we left very happy with our Range Rover!!!

**My Experience with AutoPark Dallas in Dallas, Texas**…read more Based on my experience, I believe AutoPark Dallas engaged in deceptive and misleading sales practices. I would strongly caution anyone considering buying a vehicle from this dealership to be extremely careful. AutoPark Dallas makes the following statement on its website: "The team here at AutoPark Dallas is dedicated to offering a level of customer service not usually found in the automobile industry. Thanks to years of extensive car buying/selling experience, we pursue quality used and new vehicles that are hand-picked from factory sources. Our love for automobiles and dislike of 'traditional dealership tactics' is what motivates us to provide the service we do! The pride we take in continuing this service long after the vehicle has been delivered is what we strive for! Looking forward to making every effort to see that our customer is completely satisfied and a friend for life!" In my opinion, every part of that statement was proven untrue during my buying experience with Jay and AutoPark Dallas. I purchased a vehicle from AutoPark Dallas as an out-of-state customer. After the vehicle was delivered, I discovered that important safety-related equipment and other items were missing from the car. AutoPark Dallas sold me the vehicle without all of the lug studs installed on each wheel. Each wheel had only 5 of the 6 lug studs installed, and the center caps were installed and concealed the missing lug studs. The missing lug studs were the security/safety lug studs intended to help prevent theft of the wheels and tires. I found this out after one of the "B" center caps fell off the car while driving down the freeway at 75 mph on the 101. In addition, the emergency spare tire, emergency tools, car jack, the two holders for the emergency tools, and the center locking bolt used to secure the spare tire, tools, and jack were all missing from the vehicle. The manufacturer's safety instructions, owner's manuals/documents, the Bentley ashtray from the center console, the trickle charger, and the charger case were also missing. These items appear to have been present when the vehicle was listed by the previous dealership in Chicago, before AutoPark Dallas acquired it. Photos from the Chicago dealership's listing show the items in the vehicle: https://www.diamondmotorworks.com/2013-bentley-continental-gt-v8-c-3864/#details-89 It also took approximately two weeks for AutoPark Dallas to deliver the vehicle to my home. On top of that, I was ch AutoPark Dallas also failed to disclose multiple issues with the vehicle, including: - The passenger-side door window frame was bent or out of alignment. - The front grille surround was cracked in two places. - The driver's window was out of alignment and this scratched the driver-side glass through the interior tint. - The rear bumper sections were misaligned where they meet the rear wheel wells on both sides of the vehicle. The center console button used to raise and lower the rear deflector was broken and did not work. The dealership said the delay in shipping was due to not having staff to perform the promised detail of the car. The detail of the car was not performed. The car was delivered with an electronic key fob that did not work. The key fob had been disassembled then reassembled by an inexperienced technician without all of the original parts and did not function. In Texas, dealerships are generally required to disclose known defects that affect a vehicle's value or safety. Removing or failing to disclose missing safety-related equipment, emergency tools, lug studs, spare tire components, owner's manuals, or other critical parts may raise serious consumer protection concerns. Texas dealerships must comply with applicable state and federal laws when selling vehicles, including sales to out-of-state customers. These obligations may include proper disclosure of known defects, compliance with consumer protection laws, and ensuring that a vehicle is not sold in an unsafe or misleading condition. In my opinion, selling a vehicle without all required lug studs installed, while also concealing the missing studs with center caps, is extremely concerning. The same is true for selling a vehicle without the emergency spare tire, jack, tools, and other safety-related equipment, especially when those items appear to have been present before AutoPark Dallas acquired the vehicle. I believe this experience raises serious concerns under the Texas Deceptive Trade Practices Act and other consumer protection laws. Texas dealerships that violate consumer protection laws may face civil penalties, fines, or other legal consequences depending on the circumstances. In conclusion, I would not recommend AutoPark Dallas. Based on my experience, the dealership failed to disclose important issues, sold the vehicle with missing safety-related equipment, added questionable charges. PhotNo spare jack tools or wheel studs

The staff is friendly and nice however their cars have underlying issues. At least the one I bought…read morehad a bunch of issues that were never disclosed. I recommend going in person to see and test drive the vehicle, having a mechanic (not the one they recommend check it out) or if you're out of state as I was, then I would completely avoid this dealership. Don't trust their word. I was hosed on a 2007 911s

Damien was my advisor. He was great! Communications were excellent. Serviced the KDSS on my…read moreLandCruiser, and for a reasonable price.

Buyer Beware: Verify Every Number Yourself…read more I recently purchased a 2026 Toyota Tundra from Lone Star Toyota of Lewisville and unfortunately this was one of the most disappointing vehicle buying experiences I have ever had. During negotiations, I was presented with a preliminary deal worksheet showing a $44,000 trade-in allowance for my truck and a handwritten notation indicating "Total Sale $65,000." Based on those discussions, I believed I had agreed to purchase the truck for approximately $65,000 out the door and proceeded into the finance office with that understanding. While reviewing the finance paperwork, I immediately noticed an Amount Financed of $69,100.12 and specifically questioned it. I told the finance manager that the figure did not match my understanding of the deal. According to my recollection, I was told not to focus on that number because the truck had been discounted to approximately $65,000. I also discussed the $3,699 credit from my trade equity and down payment and understood that amount would further reduce what I owed. In addition, I purchased GAP coverage and a Tire & Wheel Protection package. At that time, I specifically stated my understanding of the transaction: The truck price was approximately $65,000. I was receiving credit for my trade equity and down payment. GAP and protection products were included. The $69,100.12 figure represented approximately what I would pay over the life of the loan, including interest. Based on my recollection, the finance manager confirmed that understanding. It was only after reviewing the completed paperwork that I learned $69,100.12 was not the total amount I would pay. It was the amount financed before interest. The contract reflects: Amount Financed: $69,100.12 Finance Charge: $6,561.80 Total of Payments: $75,661.92 As a result, the total amount I am obligated to pay is more than $75,000, not the approximately $69,100 that I believed had been explained to me during the finance process. From my perspective, the difference in my understanding of the transaction exceeded $6,500. After discovering the discrepancy, I immediately contacted dealership management. The General Manager responded by explaining the dealership's interpretation of the numbers. My concern was never with the arithmetic. My concern was that I specifically questioned those figures before signing and believe I was given explanations that caused me to understand the transaction very differently. I requested that the dealership review any audio or video recording of the finance presentation. I was later told that the dealership either could not locate the recording or did not know how to access it. I also requested the dealership's final position in writing. I was told that a written response would be provided, but it never was. I then escalated the issue directly to the dealer principal/owner and requested an ownership-level review. Despite giving ownership an opportunity to address the matter, I did not receive a response. The truck itself is excellent. My issue is with the sales and finance process and the lack of resolution after repeatedly raising my concerns. My advice to anyone considering purchasing a vehicle from this dealership: Verify every number yourself. Review every document line by line. Do not rely solely on verbal explanations. Make sure you fully understand the difference between vehicle price, drive-out price, amount financed, finance charges, and total payments before signing. Get every important promise or explanation in writing. Unfortunately, this experience has significantly damaged my trust, not only in this dealership but in the Toyota buying experience as a whole. I have owned Toyota vehicles because of their reputation for reliability and customer satisfaction, but after what I experienced during this transaction and the lack of resolution afterward, I do not see myself purchasing another Toyota in the future. A vehicle purchase is one of the largest financial decisions most families make, and trust is essential. In this case, that trust was lost.

Overall, my buying experience with AutoNation Honda Lewisville was top tier and the best one I've…read morehad with any automotive entity. If you're a young woman looking to make a decision about your next vehicle, you'll be well taken care of by Michael (Service Advisor), Sal (Sales), Hannah (Finance) and their team. I felt safe, listened to and cared for. More details: My dash lit up the morning after a long Labor Day weekend when I was trying to head to work. I had my car towed in and my service advisor Michael was quick to get me taken care of and I was offered a loaner immediately. This allowed me to return to work, which already made the experience of having to wait to hear what was going on with my car much less stressful. Michael was very patient and answered all my questions once I received the estimate and list of repairs. When I asked if I could get an appraisal done on my car before agreeing to repairs, he immediately got that taken care of for me. Sal Nanji on the sales team gave me a call and was very sincere about wanting to help me through this stressful situation and get me in a car I loved for a good price. I came into the dealership after work and Sal was incredibly patient, fun to work with, and sincere about wanting me to feel confident and happy with my buying decision. Sal advocated for me and his manager was very reasonable and patient when discussing rates. Once we reached an agreement, the CFS Manager Hannah was incredibly knowledgeable, patient and detailed in her explanations of extended warranties and additional protections for my new car. She worked with me to get where I felt happy with my coverage decisions and was a pleasure to talk to. I felt like she was looking out for my best interest and was happy to answer all of my questions. Despite it being a late night for them already, Sal helped me move my possessions from my old car into my new car. Thank you AutoNation Honda Lewisville!

I purchased a 2026 Honda Odyssey from this location. My paperwork was correct, but then the finance…read moremanager changed the numbers in order to sell me warranties and maintenance plans. Whenever I went to do my title paperwork at the DMV I was almost $1000 short and had to pay that out-of-pocket. When I contacted AutoNation Honda, it took them forever to contact me back about the issue. The manager basically told me not my problem and nothing would be done to make this right. Very shady business practices to manipulate the numbers so that they could sell me extra stuff then leave me short later. I would shop elsewhere. I have waited to give them the opportunity to fix the issue or make it right, but obviously nothing's going to be done. I agree that the taxes are my responsibility but the shady way it happened is unacceptable.

This place is deceptive! I do not recommend. We drove off in a Colorado Chevy 2017. Found out that…read morethe heater didn't work. So we took it to a shop. Well that's where we found out that heater went out and the transmission had multiple codes! MULTIPLE CODES! They(Drive Time)had been swiped it clean in the past! Long story short, we took it back to Drive Time. I then went to a reputable dealership and bought different vehicle. While in the process I was alerted that Drive Time had blocked me from being able to use anyone else for financing a vehicle. Basically, I would only be able to use Bridgecrest to finance a vehicle. Well fortunately I received some help and also was able to bypass due to having a great credit score! Needless to say, I would never recommend dealing with Drive Time! The deception of swiping the codes clean is despicable! The worst thing is you sit there and visit with these salesmen and they lie to your face about the quality of vehicles they're selling!

Terrible experience here Mike and his team got me in a car that immediately was in the shop after…read morepurchasing the vehicle. Gave me 1-800 numbers and never solved my issues. Worst experience I have ever faced with a dealership and likely the worst 2nd hand vehicle I have ever experienced. They are not willing to add help anywhere and just say this or that is out of their control. Edwin, Zane and Mike said the cars go through a deep inspection and I'm likely needing a new transmission right out the gate on a car I just purchased last Thursday...

You know when everything is going well on life and out of nowhere your car starts having problems…read more My car wouldn't start so I needed a new battery. I called the dealership and found out I still had warranty on the battery. Which I was like thank God. Mind you I needed an oil change as well but I had been putting it off until payday. Jason S. was very helpful and caring. I guess he could see that life was lifing and they took care of my oil change as well as my battery. I appreciate you so much Jason as well as the service department!

I absolutely trust this dealership and wouldn't hesitate to recommend them! I purchased a Range…read moreRover here a couple of years ago and had a wonderful experience--great price, great vehicle, and excellent service from start to finish. Recently, I came back looking for another Range Rover but ended up purchasing a brand-new Lexus instead. Brendt made the entire experience exceptional. He was truly 5-star from beginning to end. He even brought the Lexus to me so I could test-drive it and personally delivered it after I purchased it. That level of service, professionalism, and attention to the customer is hard to find. There was never any pressure--just great communication, genuine customer service, and an incredibly easy buying experience. Brendt went above and beyond, and it's exactly why I'll continue buying my vehicles here. If you're looking for someone who will actually take care of you throughout the entire process, ask for Brendt. He's earned my business for years to come. Five stars all around!