I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

Sold my 2017 Tesla Model S 100D to Texas Cars Direct on 7/25/26: $16,900 total, $10,852.93 of that…read moreowed to me as equity. They took possession the same day. What followed was 33 days of "we can't pay you until the title arrives" -- even though my lender confirmed in writing on 7/30 that the loan was paid in full. I'm an Army veteran and I handled this the right way: calls, patience, follow-ups, numerous conversations with their manager Mike. The day I said I'd had enough, his position was still that I could go to the DMV myself or wait another three weeks. Dismissive from start to finish. On 8/27 I showed up in person with the lender's paid-in-full letter. Only then did they hand over my check -- dated 7/27, two days after the sale. It existed nearly the whole time they were telling me they couldn't pay. The car had already been resold. (Keep-or-cut sentence:) Nothing in the bill of sale I signed conditions payment on the title. If you sell them your car, demand a payment date in writing. Every date above is documented.

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!

I brought in a car to get a pre-buy inspection on it done. They got me in quickly and checked…read moreeverything that I asked for. They even brought me out to the shop and showed me everything, which that was the first time any auto shop had allowed me to do that. Had a good experience overall.

I can only write about my experience. I have now purchased two Mercedes Benz from Top Line Auto…read more(2005 E500 bought in 2016 for me & 2011 ML350 bought in 2022 for my wife), and both times I have nothing to complain about. Both I took to my mechanic (see my review on European Service Center) and both cars just needed regular maintenance work. Both were 11 years old when I bought them, so yeah, it was bit more than just fluids and filters, and yes, they are MERCEDES so the cost will be higher than a Toyota. Everyone in Top Line was attentive and patiently answered all mine and my wife's questions. There were a couple of things on the ML350 that I pointed out and they could care of. There was one item that they stated they could not fix easily (steering column would not go up or down, but does retract and extend) and therefore they would not do it. Since this is more a comfort item than anything else, we had no problem with that. If any my friends were to look for used luxury vehicles, I would send them to Top Line, and when I am looking for my next car, I will be returning.

They sold me a car with undisclosed paint damage, chipped, and the owner had the nerve to call it…read more"normal" for 80k miles. It's not. Car showed up dirty too. Zero effort, zero respect. Then came registration. Armen, Eddy, Angel, nobody had a clue. I got bounced between them for weeks with no real answers, just excuses and runaround. Worst car-buying experience I've had. Take your business elsewhere.

Update: 2 weeks after purchasing the car from Auto…read moreStarlight I could not be happier with my decision on signing a deal with Kamiar on a Toyota vehicle! The experience was smooth and he is very knowledgeable about every car he purchases and sells. He insured me that all my request would be completed which included ordering a 2nd pair of keys and detailing the vehicle. Kamiar also insisted on helping me search for competitive prices on maintenance and tuneups to make sure my car lasted a lifetime. (This assistance is rare/impossible to find in the car industry) If you're in the market for a vehicle I would highly recommend utilizing his service to meet your needs. 5 stars

PLEASE READ BEFORE BUYING…read more This is long overdue. I tried not leaving this review, but the public has to know. I don't deserve what I'm going through with my perfect credit score being over 740. This vehicle has a recall since 2019, but the dealership doesn't touch anything aftermarket, it has to be stock. When I first saw the vehicle, I checked the engine light since it was deleted. I barely saw enough since I didn't want to be caught. Now that I have the vehicle, there's more than what I expected. Again, bring an engine code reader, don't go by what they say. I'm spending over $1,200, and there's a lot more I'm having to pay to get my valve springs repaired which is around $800-$1,600 to fix. So yeah, I'm one "happy" customer alright. I already replaced the fuel filler neck and charcoal canister that was causing the fueling up the gas tank problem, and now the most expensive one yet is my valve springs that's causing a lot of things to go wrong with my ride. I got crapped on, big time time. I surely hope everyone double and triple CHECKS ANY vehicle before buying. Don't just go by what anyone says at all. That is all. Thank you.

While we ultimately didn't end up buying a truck from Texas Carz, we still had a good experience!…read moreThe inventory was stocked, but they had three specific trucks that we had our eye on. My husband is a technician so he did inspections on the trucks. We found a few issues right off the top, so we decided to look somewhere else. Thank you for your time in assisting us today!

Avoid! One of the worst car dealerships I've ever dealt with. After numerous attempts to get a…read morerefund from a cancelled 3rd-party warranty, I've yet to receive as much as a call back and have had to involve my attorney in the matter. Furthermore, this place sells lemons -- the car I purchased had multiple issues that needed to be addressed after purchasing.

Excellent experience. Went with my sister to buy a car. She loved the first one she tested and…read morebought it. Great price on a used Mercedes! Good negotiating with the sales agent, Max Tauber, very quick and great service. Needed a bulb changed in brake light and they fixed it right up and were very nice to deal with. Great experience. Would definitely buy from again - they had some great cars for good prices!!!

Pathetic. DO NOT buy cars from them. They are bunch of cheats. They buy SALVAGE cars from auction…read moreand then sell it to you after a bit of repair. I bough 2015 Maserati Ghibli. It had water damage and is costing me $10000 to fix. When I asked them to pay for repairs, Max denied and said, "we are not a repair shop"

Don't trust the five-star reviews -- the owner repeatedly pressures customers in the shop to leave…read morethem. I brought my car in on Sept 30, 2025 to check if brake pads needed replacement. The owner immediately insisted I replace all rotors and pads (front and back) and rushed to order parts without giving me any options. He quoted me ~$960, calling it a "medium price" and the "best deal." Later, I discovered that the same kind of parts cost only about $410 at AutoZone--less than half of what I was charged. I was very polite when I asked about this difference, and I even said I would accept the extremely high price since the parts had already been ordered (but I didn't see any receipt for them). Despite that, the owner became hostile, refused to show me receipts, and told me he would add $200 more just because I questioned the price. Worst of all, he threatened to tow my car away if I don't pay the unreasonably high price and continued to raise questions--even though I told him I needed the car to pick up my child from school. This was not only unprofessional, but also coercive and intimidating. No customer should be treated this way. The lack of transparency, inflated pricing, retaliatory surcharge, and threats make this one of the worst experiences I've ever had with an auto repair shop. REPLY TO OWNER'S RESPONS: Basis of Complaint: 1) Failure to disclose or offer reasonable, less costly alternatives. 2) Misrepresentation of pricing as "medium range" when it was substantially inflated. 3) Refusal to provide receipts or documentation. 4) Imposition of a retaliatory $200 surcharge. 5) Threatening to tow my car to force compliance. 6) Sharing our personal information publicly without permission Requested Resolution: I request that the business: 1) Provide complete documentation and receipts for all parts. 2) Adjust charges to reflect fair market value. 3) Remove the $200 surcharge. 4) Cease use of threats or intimidation against customers 5) Delete the customer's personal information from the public posts.

They kind of rob your money.They charged twice the price of other auto stores.And ask more money…read moreafter everything is done. If you ask questions, one question they ask for 200 dollars more because you "question' their service.I had to pay a lot more than we we agreed on at first because I asked a question.If I don't pay, they kept my keys and don't let me go.And threatened to towel my car.

We had a wonderful experience with Fast Wheels. They were very true to their word and were very…read moreeasy to work with. We are very thankful!!

1 Star -- Shady Dealership, Beware…read more I had a terrible experience here. They pressured me into leaving a deposit to "hold" a car, even though no paperwork was signed and I made it clear I hadn't made a final decision. I came back to test drive the cars, and they were in horrible condition -- they smelled bad, were dirty inside, and had obvious cosmetic damage that was never mentioned. The photos online were completely misleading. I decided not to move forward with the purchase, and when I asked for my deposit back, they refused. No contract, no agreement -- just a shady tactic to keep money without providing anything in return. I've contacted my lawyer, and I'm prepared to take legal action if this isn't resolved properly. Do yourself a favor and stay far away from this place. If this is how they treat potential buyers, imagine how they treat customers after they've taken your money.

found the vehicle of my dreams, was pre-approved on financing, sent all paperwork on the 21st. It's…read morethe 25th, they won't respond with shipping information. Worst experience ever, for such an easy sale on their part, they certainly g could have provided better service. I don't know if the vehicle is good, I don't even know when I might see it in person. So angry

I gotta tell you . 1. The tires were supposed to be rotated…read morein balanced. Because the car had a shake in the steering wheel. When you hit eighty miles an hour. The sales told me that they rotated the tires balanced. The issue is, it was a complete lie? Because the tires can't be rotated. Because they're different sizes on the front and back. And they never balanced the tires, because the sheikh was still there. I took it to discount tire and had them balance. The tires and the shake went away, but I had to pay for that. 2. He told me he would fix the paint chips. In the front and wax and buff, the car out with clay buff. They washed and wiped the car down. But they did not remove any of the scratches or touch up any of the rock chips. So i'm having that done. 3. They said that they would fix the seat where the wear marks were. They did do that. However, it wore off the second day that we sat in the car. It was not done with a real interior Guy. Joe, i'm gonna go to an interior shop and have them. Do it with some proper dye, or whatever they use to make it look good. 4. They told me they would replace or calibrate the tire sensors. So all four of em showed the tire pressure. They told me that they did that. And after I drive it a little bit, it would go away, but it'll take twenty miles. It never went away. I had discount tire, put in two new sensors and had to pay for that. 5. I asked you about the chip in the windshield, and you had told me it got fixed. It did not get fixed. Lastly, remember you had the car two weeks after I bought it and paid for it. And made two weeks of payment. And find out during those two weeks, nothing got done on the car, and to make it worse, the salesman drove it 20 and had to leave it overnight in a parking lot. These are all issues that really should have never happened. Without the roof issue, there's over a thousand dollars in money that I had to spend.