The time had come for me to buy a new car. I dreaded the process. I pulled onto the lot of a nearby new car dealership and immediately felt trapped. I could see the sharks inside - eyeing me up. They were just waiting for me to stop so they could attack. I left. Cruising down Lancaster Avenue I saw John's Great Cars. I have heard their radio ads for a long time and drove onto the lot. Salesman Jim was in the lot and smiled and waved. He didn't rush us as most dealers do. He came over and asked what I was looking for and pointed our two options. I immediately loved the one. I asked for the lowest price and what they offered was fair and a great deal. Everyone in the process was laid back, honest and amazing. They couldn't have been nicer. John was outside washing cars. While the owner of a used car lot in Reading isn't on the same social strata as a king or president of a country it was nice to see that the owner was humble and a working man. We will 100% return here for a future car. Without a doubt. PS: After getting home we noticed a TINY nick in the windshield. Called John's and they immediately said to bring it by anytime and they will fix it. Customer service = excellent. read more

I got my car from John's great cars on Friday last week and I'm in loveeeee it's a 2016 Nissan Sentra! She's a beauty!

A month in, and we are very happy with the Honda that we purchased. Hunter and Mary were very nice to work with. We were not pressured at all. Harry explained all finance and warranty options well. We actually held off a bit on a considered purchase and then returned in a few weeks, looking at more inventory and purchasing, having felt they had been upfront and honest in their approach to sell. read more

Sold a vehicle using John's Great Cars. Not a single complaint. Beyond that, really nice family. Joe was fabulous and it was a great experience start to finish. Walked the lot waiting for the inspection (which was fast and efficient) and a lot of really nice clean cars for sale. Definitely a place to return to. If you're buying - nice atmosphere - they definitely have a family welcome wagon set-up with light refreshments and a comfy waiting area etc. Really great find - worth a stop if you're buying or selling. read more

Thanks, John's "Great" Cars, for refusing to repair my Jeep I got (with an extended warranty) just TWO quarantined years ago!! I took a chance with your "quality used vehicle" and now I'm stuck paying for a vehicle I can't drive. I'd say pretty much false advertising read more

ONE YEAR LATER One year since I bought my P.O.S crappy car/LEMON from this HORRIBLE car dealer! A car that (technically) should have only cost $6,000 (he inflated the price to $10,000) and I spent $8,000 in repairs. I paid a grand total of $18,000 for a 2013 Chevy Spark that have a 100,000 on it! because this POS sold me a lemon! I'll NEVER get over it! Biggest, hugest, Regret and mistake of my life! I never knew what stress was, until this liability came into my life! Omg!!!!! This car has been a complete NIGHTMARE!!!!!! I hate the fact that I even contacted this poor excuse of a car dealer in the first place. One year later I'm STIll pissed I was sold a LEMON as if it happened yesterday!!!!!! read more

Ladies, please bring a skilled mechanic, boyfriend, husband so you're NOT taken advantage like I was! I was sold a lemon! John sold me a 2013 Chevy spark for $10,000. Kelly blue book day of Purchase was $6,000 (mileage was close to 100,000 miles). Yes! I'm a LOSER for knowingly overpaying for the car, but was Desperate to get out of my rental. So I purchase this P.O.S and just 1 week later, car starts to fall apart...needed new battery, 4 new tires, new wheel, spare tire, radiator. Brakes, oil change, new key, repairs to the transmission, engine light stays on, car stalls every 4 days and we still haven't figured out the problem is AND left me stranded on 6 different occasions (I have RECEIPTS FOR ALL REPAIRS). I never called AAA so much in my LIFE (6 Xs within 2 month period). This dealership got me good!!!! They got me REAL GOOD! I don't like being taken advantage of, I work really hard for my Money to be throwing it away on $5,000 in car repairs and maintenance AFTER paying a $4,500 inflated price! $15,500 total is what I paid for a 2013 Chevy spark with close to $100,000 miles. I'll N E V E R forgive this car dealership! read more

John's Great Cars - Worst purchase of my life! They took advantage of me because I walked in as a single woman!!! - Car Dealers Near Me - Reading, Pennsylvania

DON"T BUY FROM THESE CON ARTISTS. worst customer service I've ever experienced. Complete rip off. Had to replace transmission, nothing but problems. won't take responsibility for the lemons they sell. read more

Love my jeep 2020 love the people there special Stephan he's a pretty chill dude knows what he's talking about he's epic

Worst car dealer ever, stay away!!! I would give it a zero star if I could. I've had soooo many problems with the car I purchased since the day I drove it off the lot. Customer service is the absolute worst as well. I would call it Johns WORST cars!!! read more

I traded in my car for an SUV there about a year ago and it was the worst mistake I ever made because they overpriced the SUV and 2 months in I started having transmission problems John's great cars does not sell reliable vehicles they buy from auctions and don't even take the time to fix what needs to be fixed. Now I understand why their logo is upside down because you will be in an upside down car loan as soon as you drive off the lot do not buy from here. I got the SUV appraised at another dealership and they were only offering me $3,500. John's great cars is a den full of thieves. read more

Got my Nissan Juke I love it, this was my 2nd stop while looking for a car and Cesar was just great and so funny. I promised I would be back for snacks and I was back a few times. I just loved the environment and how friendly everyone was. I tell everyone try this car dealership first. I took off my Great John car sign, cause I'm not an upside-down person. But I stll tell people give them a try. read more

Bought a 2014 vw jetta se in 2021 not even 2months had to replace engine that was fine until April 2023 been having problems took it to them they fixed what was code wise but never or tried to figure out my idle issue took it to a real vw dealer and I have $5,000 of work done to the car and I owe 11,000 on it yet the warranty I bought for $2,000 was a waste and the interest is to high thanx for the lemon never again I will go to johns great cars reading pa again read more

This place is a joke. Do not buy from this place. My daughter went to get a car had $6000.00 down payment and a ok credit score and was told because she was at her current job for a month they couldn't help her and she needed a cosigner. Now mind you she was at her previous job for almost two years and didn't have a lap in employment just took a different job. She left this car dealership almost in tears. The finance department didn't even talk to her just sent the sales guy out to tell her we can't help you. What a joke. read more

Fantastic experience, we worked with Cesar, he was great, got my daughter into a car fast and service was amazing.

We purchased a 2010 Ford F150 from John's Great Cars and couldn't have been more impressed with their service. The staff is extremely friendly and as honest as can be. We wanted to purchase the truck ASAP, but since it was a new addition to their inventory, they wanted to have their mechanic look over the truck thoroughly before selling it to us. Most auto dealers would have jumped on the sale, but John's wanted to make sure we were getting a vehicle that was not misrepresented by them before selling it. After it was approved by their mechanic, we made the purchase. It was a simple, no-pressure transaction. And we felt like we were treated like family throughout the process. And just to note, we had our personal mechanic look over the truck as well, and he gave it a "thumb up" saying it was in great condition. John's will not lie to you about the vehicles they sell. We highly recommend them for anyone looking to buy a used vehicle. read more

I just want to thank everyone at John's Great Cars! This is my 3rd car I have purchased from them! They treat you like family! They make buying a car fun and easy!! Shout out to Cesar Guerrero and Joe! Thanks for everything! We love our newest addition! read more

"Fantastic!" I bought a Nisson Rogue from Jim at John's Great Cars on Lancaster Ave. This is a fantastic business that's been around for a while. I had heard that they have a reputation for outstanding quality, honesty, and integrity. And I found out first hand how true this is! I enjoyed doing business there and plan to buy my next car from John's as well. Pricing on the vehicles is more than fair. The buying process is easy, and I left with a great deal on my 2017 Rogue. I will go back here again because of the excellent customer service, high quality vehicles, and family atmosphere. John and family know their vehicles well. You won't find a better used car dealer than John's Great Cars. I highly recommend this place! read more

No stars here. They just sold a piece crap to a young man..they knew some problems because they were too pushy with it..red flags!!..the can put all their religious articles away cause God knows the truth!!....dont trust or buy from them..he's had the car 2wks and its at the mitsubishi dealer now for 3 days! read more

I purchased a vehicle form Johns Great Cars and the total experience was the best I ever had on buying a vehicle. The showroom was very clean and all the staff were very helpful and polite. The owner himself was exceptionally helpful and great to work with. I will definitely buy another car or truck from Johns and I highly recommend these guys. Thanks for the great experience Robert S. read more

I purchased a vehicle from here and after a few weeks had an issue with the car not starting. I would jump the car and it would run for a couple of weeks the issue would occur again, this went on several times. I took my vehicle to the Service Center and was told one time the vehicle's electrical system was looked at thoroughly by the mechanic that specializes in this area only to find according to the Service Center a loose wire. After continous going back and forth I was given a battery charger so when the issue occurred I could charge the car that was their resolution. I was told when it happened again they would be able to fix the problem. Finally, after days loss of work and frustration I took my vehicle to a dealership and within 24hrs found the issue, a corroded battery wire. Remember I was told this was done by the Service Center. I would not recommend anyone to this place and have been asked by several people where I got my car and would not send them there. Frustrated Car owner- read more

I went there in the hopes of looking at a car and left trading in my old car for a more reliable low mileage and dependable vehicle. No pressure into buying the car they let you test drive and treated us to lunch. Thank you guys I am always telling family and friends to go to John's for a car. You have wonderful staff that are friendly and I walked away very happy. read more

I worked with uncle Jim from start to finish with buying my car. I haven't bought a car in 12 years and when my old car died I had no choice.. from the moment I stepped foot in John's great cars, I felt completely at home and most importantly 100% comfortable! Everyone was so nice and I bought my car with no hassles at all! Most importantly is the service after you leave with the car, I was promised key clicker, uncle Jim kept in touch with me the entire time, and got me the new key clicker. I will never buy a car anywhere else, and will recommend anyone there to see uncle Jim:) no pressure, no hassle, and just honestly feel like a part of their family! read more

We went to John's Great Cars and instantly found the car we were looking for. The service and overall vibe was perfect: everyone was pleasant, friendly, and super helpful. Our salesman Cesar was perfect to work with. Couldn't recommend John's Great Cars enough! read more

No Stars here.....Emails back and forth to the dealer during the week about a CORVETTE the dealership had for sale. Emailed Harry on Friday (11/6/2021 in the morning) that I was coming down to look at a car that he and I were talking about via email. My phone number was included on all correspondences. Emailed again on Saturday confirming that I was coming to look at the car that day. We also spoke on the phone. My hubby and I took a 2 1/2 hour drive to check out the car. Walked in and was told the car was SOLD....We were told that an email was sent back to me asking What Time were are plans to come down...We never saw the email because we were traveling....AND, I WAS NEVER TOLD THAT THERE WAS ANOTHER BUYER....AND Mr. Harry had my phone number,, WHICH MEANT HE COULD HAVE CALLED ME. He was very cavalier about the whole situation and stated several times that we needed to respond to his latest email with a specific time of arrival. Since we did not do that he proceeded as described above. Total disregard for my time (total round trip time of 5 hours), efforts and cost (gas prices!). This whole situation speaks to the dealership lack of credibility, integrity and overall customer service. read more

We are loyal customers to John's Great Cars, their quality salesmanship is bar none the best in the business, we won't shop or buy anywhere else. Harry is the best at what he does!!!! This was our 5th car purchased from them as a family!!! Their service center is also stellar and gives great service to my vehicles whenever it has been needed. read more

Couldn't ask for a better and more genuine experience than what we had at John's. We have purchased many vehicles and can say without a doubt this was one that was done without much anxiety or uncomfortable salesman/customer stress. After purchasing our latest vehicle from John's, we will first look to John's when needing our next vehicle. Harry and Ted were both very patient and went above and beyond to help us walk out with the vehicle we wanted at the price we could afford. Highly recommended for an all around great experience when purchasing a vehicle. read more

Bad place, not one honest guy amongst the bunch. I have a feeling all the rest of the reviews are from the salesman themselves. Very shady group of guys. I would never say or try to hurt a business these guys up at read more

The folks at John's Great Cars are incredible! They make buying a quality used car an easy experience! No pressure, answered all of my questions and delivered me a car that was exceptional! I would highly recommend anyone in the market for a used vehicle, make the drive to John's Great Cars! You won't regret it! read more

This was one of the only car buying experiences over the last 10 years where everyone involved, Cesar in Sales, Ted - Finance, 2 other people were gracious and helpful in the process. Compared to most other dealers - John's Great cars operates with the customer first in mind. Everything involved with the delivery of our vehicle was handled professionaly and with care. Thanks for a great vehicle (2014 Acura MDX-burgundy) . Marc M. read more

Called Harry the night before about a specific vehicle. He had it out and ready for the test drive when I arrived. It was good, but a little small. We then started to talk about some of the other cars in the price range I was looking at. It is amazing the number of low mileage quality cars they had available under $10,000.00. But none were quite right. Then Harry started to ask questions about what brands I liked, features I wanted and ultimately what I could afford per month and what I could put down as a deposit. Harry spent a few minutes looking at the inventory and what financing we had available. He showed us a 2017 Dodge Journey and we were hooked. Harry assured us it was in the range of our monthly payment. We trusted him. We also got hungry, and Johns treated us to lunch! On our return everything was done. We asked to be under 400.00 per month. Harry and Ted came in at...325.00!! We added the warranty which brought us to 370.00. So now I have the car I wanted, peace of mind for next 4 years or 60,000 miles all at the price I was willing to pay. And a full tummy! This was our second car from Harry at Johns Great Car, second time he took our budget and found us a great car. First time buying? Need a car quickly with no hassles or salesman pushing you in a wrong direction to satisfy THEIR quotas? Go to Johns, ask for Harry. You will be glad you did! read more

Buying this car was the first real investment I made out of college. Jim was very patient with me and super helpful explaining everything and answering all of my questions. The whole process was quick and painless. I would recommend johns great cars to anyone looking to purchase a car in the berks county area. read more

This is a great place to get a car. I got the best price compared to many of the other cars I could find and the salespeople never pressured me. They asked a lot of questions and listened to me and made the experience really easy. The lot and facilities were beautiful and you could tell it was a family owned business by how well they treated everyone. I will definitely be returning in the future for my next car. read more

John's Great Cars was recommended to me by a friend and I am very happy that I checked them out. Hands down best service ever. Everyone there was very nice and inviting. Harry is amazing he provided excellent customer service, he made sure I was able to walk out with a car to accommodate my taste and budget. He also went above and beyond to find me the best car insurance to fit my budget. I love that they are family owned and they give back to the community. I strongly recommend anyone who is looking to buy a car to visit John's Great cars. I am proud to say that I got my car from John's Great Cars! AAA+++++++++!! Fallon read more

This dealership is by far the best car dealership I have ever worked with. They really go out of the way to make sure you are happy and are willing to do anything to help you. Even after you buy the car they are there for you. Not once did I feel like I was in a dealership. I will be buying all my cars from here. read more

I had the pleasure in dealing with Matt. He was very patient and went above and beyond what a sales person would do. He was very patient and did a lot of research for me as I am from out of state and trying to buy a car. I would recommend them hands down. read more

I could have saved a LOT of time had I started my car search here. I just relocated from living in England for three years and need EVERYTHING: house, furniture, warm clothes, snow shovel--and a car. I spent a month with my partner searching dealerships from Florida (where our plane landed) to Philly for the right car at the right price. Grayson Beck was the only salesman from any dealership that answered email queries and seemed interested in helping me, even though we weren't meeting face-to-face. I wasted time test-driving cars elsewhere. When I got to John's Great Cars (unannounced), my partner and I were met with smiles and firm handshakes. The two cars I had been looking at online were driven up to the dealership's doors for me to drive and they were immaculate--inside and out. My partner is a master mechanic and checked everything on both cars. He said I could take my pick because they were both safe and sound. I was interested in the bigger, more expensive car and thought I'd have to walk out with nothing. Instead, they crunched some numbers and in about 10 minutes, I had agreed to buy the bigger car for less than what I'd have had to pay for the smaller one. The staff is friendly, honest, eager to earn your business and seem very family-oriented. The showroom is a throw-back to the 50s or 60s, but that makes them charming and homey. This is the first Yelp review I've ever written. They deserve some recognition for doing a fabulous job in what is traditionally thought of as a cut-throat, dishonest trade. Well done John's Great Cars! read more

Great experience buying a new car. Jim was a great help! Found a quality reliable car that fits our budget. Best I've ever felt leaving a car lot. read more

My husband and I were rear-ended and lost our beloved 2008 Lexus LS460. After an exhausting net search, we found a possible replacement offered by John's Great Cars. Every step of their incredible service was exactly what we needed. We are seniors and this has not been an easy time for us. They made our car-buying pleasant and stress-free! Hip, hip, hooray. We recommend them without reservation! read more

Amazing place to come and find a good car!! Great collection of affordable cars and the sales floor personnel are awesome. I had a great time listening to Jim and Ted's witty banter which really made me feel at ease during the whole process. Everything was spelled out to me and I really felt like I left there knowing everything that I needed to. I would absolutely recommend my friends and family. read more