Absolutely do not walk into their store. You will be disappointed with their unprofessional…read morebehavior throughout your needs. They lie about the money. They do not help with picking the product. They do not clean up the dust after they install the product. You WILL BE DISAPPOINTED with the entire process!!

The customer service is subpar and nonexistent. Several calls to Syble for my bid are answered with…read moreexcuses as to why it's not down. Asked Friday for an adjusted bid, call Tuesday wondering where it is, more excuses and promises of the bid in 1 day! Call just now and she went home and won't be back until Monday. Why would you leave early on Friday with things in your inbox or promises still not completed. What a shame!

The personal service and knowledgeable staff made outfitting our new lake home with…read morefloor-to-ceiling blinds so easy. The selection, quality and style of blinds was just what we were looking for to provide coverage without completely blocking our view. The two Thomases (installers) were phenomenal and worked with us until we were completely happy. They went above and beyond to insure our complete satisfaction. We were very pleased with the whole process and highly recommend Custom Creations. Being locally owned certainly helps when it comes to great customer service! Glen and Pam P

Love this design group! We got quotes from three businesses for Hunter Douglas Shades! Teresa gave…read moreus the best price! Easy install and always quick to respond to our calls.

I have used Hill Country for 2 homes...at times I have been frustrated with the lack of…read morecommunication, but, overall they have done an acceptable job. Like most installers, things can go slow...just wish the communication were better. Donny, the owner, is a very nice person and I feel he is one that will back his work.

I am a designer who called & emailed for a legitimate quote. The first person I spoke with hung up…read moreon me. Her husband called me back & said he would follow up & I never heard back. A course in customer service would probably be good advice!

Never would I recommend Element 7. Where to begin with Element 7?? Had our custom house built and…read moreour builder chose Element 7 for our epoxy garage floor. This was the first mistake. They showed up and installed the floor. Came by a few days later to observe that it looked like a patchwork quilt on the surface with roller marks all over the entire floor. Called them up and even stopped by their facility and made arrangements for someone to come by and take a look at the horrible job. Arrangements were made to come back and resurface the floor. This too did not work or come out as expected. They said roller marks were "normal". Had a floor installed by a company in CA back at our home, while out of town, and it came out perfect the first time and enjoyed it for many years before selling the home. Element 7 agreed to come back and re-try to replicate the floor we had in CA. Well let me tell you, that did not didn't work either. Too much sealer and super glossy and scratched easily. Time #4 - Element 7 came back out, took the surface down and re-did the entire floor, new paint chips and everything. This time certainly more time/care was taken in installing the floor, yet again though, roller marks and what appeared to be crop circles in the surface of the floor. Had the OWNER Caleb stop by and see it with his own eyes. Absolutely unacceptable. They then prepared a "document" which was a joke, saying that if we come out one more time to "try" and make it right, that it would be last time they were coming out and we would "have" to accept it without further action or refund. Horrible way to conduct a business. TIME #5 - Element 7 came back again, with a gentleman that had been in the business doing decorative concrete for over 10+years to supervise the crew. They sanded down the surface and reapplied the sealer. Well wouldn't you know it still lines in it. Final assessment of Element 7 - They don't know how to do a simple epoxy floor without leaving roller marks all over the place and yet they think it's good? Emailed the owner (Caleb) at the end of how disgusted we are with "final" product that we are now stuck with, and NO RESPONSE at all, great customer service! Haha Steer clear of Element 7. DO NOT USE!!!

I do not recommend this company. The quality of their work is very poor. We hired them to do the…read moreconcrete floors in our home, although it was actually the only option the builder gave us. We have not even moved in yet, and the floors already have shoe marks and visible marks from the polishing machine. There are also uneven areas and patches of material that were poorly distributed. Very disappointing results.

Seth and team did my shop floor and walkway/patio areas 5 years ago. I developed several scuffs and…read morechips in the shop. Seth came out to take a look and said, "not a problem we can't fix". A few days later, he came out with materials, and in a few hours the floors are back to looking like new. Serious pride of ownership and they stand behind their product. My issues were self-inflicted and they still repaired them at a reasonable cost. Highly recommend them for any indoor or outdoor surface solution!

Absolutely thrilled I went with these guys! Fast, professional, unbelievable product! Could not be…read morehappier with my new floor. Do yourself a favor and hire these guys! You won't regret it!!! Thank you

We used Fresh Coat to paint out new construction home. Best painting contractors in the area…read more Pricing was fair and the painters are highly trained experts. They were fast, efficient and clean. They even do wallpaper! Locally owned and operated.

Five stars for painters? Yep; that was our experience a week ago (early October, 2019) when Fresh…read moreCoat painted our main floor residence interior. They have an office in Granite Shoals, TX, but the crew supplioby the company was a family who live near Austin, overseen by a company rep. Painting isn't cheap, but their price was fair and they finished on time and on budget. Both the crew and the company overseer were very pleasant and easy to work with. There was a minimum of disruption (we had moved the furniture and art work beforehand. We felt very comfortable with them in our home. We chose them because of neighbor recommendations, and because we've had bad experiences with small independent painters; now we're good references for them as well.

Did a great job. Protected the furniture nd corners in the house. We used them last year and this…read moreyear for our annual deep cleaning. highly recommend.

Cleaned our tile floor in the kitchen and a recliner. Worked quickly and efficiently and did a…read moregreat job. Thank you!

I did so much research on epoxy flooring and after careful consideration I decided I wasn't going…read moreto DIY this with a Home Depot kit that likely wouldn't last, would be too thin and which I'd have to do all the prep work myself with equipment I'd have to rent. These guys were super fast to answer all my questions, give me time lines for everything and showed up on the dot. They spent the most time just prepping the flooring, which as I understand is the most important part. Once they got started it was super super fast non stop work. They were always willing to answer questions as I'm a curious guy and the finished product looks amazing and despite my uncertainty on my color choices they reassured me it would look amazing and they were right. To me it's better then I expected.

Daniel's team was fantastic. they quoted a good price…read moreshowed up when they said they would and completed the next day and cleaned up. Very pleased with the service and the quality. this was a nice gray epoxy for with black and white flakes. It looks fantastic and even makes the garage feel larger! I'll certainly be using them more on some of my rental properties

We had All Innovative Concrete LLC do our garage floor with a Westcoat coating back in 2021. They…read moredid a great job! Recently I noticed a few small areas on the garage thresholds where the coating had pulled loose from the extreme heat and garage door sticking to the concrete. I reached out to Joel Allspaugh and sent him some pics of the problem areas. He had their service manager, Tin come out and with his helper Joseph they repaired the places to look like new! It's nice to know that there are contractors like All Innovative Concrete that stand by their work even after 4 years!

This is an updated review based on the owners response, since you cannot edit your original…read more.. RYFKM? Since when was the issue of the quality of your service pertaining to the before and after? Rhetorical question - it's not. If you read what I wrote and of others who are reading care to look at the picture I posted of what you said you were going to do VS what you actually did, anyone could plainly see that you were absolutely not even in the same realm of finished product... which you lead me to believe is what you'd do, for 5k... Now, considering the job was so poorly done with not even the slightest consideration given to doing a patch and asking me if that's what I wanted since it was so different, I can only infer that your company is too busy trying to rush a job and get paid rather than apply critical thinking. Don't try to cloud the issue by showing the poorly done stain that another company did before I hired you... Yes, believe it or not (anyone who's reading) this happened before this particular company came in and ruined my floor. I asked for a certain style, the contractor said they could do it, and it came out horribly done and not even close to what was agreed upon as the finished product I was paying for. How could this happen to me twice in a row? Very bad luck in choosing a floor specialist apparently. You can show whatever before and after you want, but the important one is what YOUR company gave me as the example work, and then the completely different floor you did, and on top of it all you had the nerve to charge me saying you could fix it and didn't, and now you have the nerve to try and defend yourself by moving the goal posts by posting a picture that's unrelated to my issue. I'm not a litigious person but I'm telling you now I've got a mind to go to small claims with this, the more I think about it. Literally 100% of people polled when showed what you advertised VS what you did have said the same thing, which was "What the ****"