I really miss the old johnny rockets:( this new look is kinda blah . Also they don't have a hamburger sliders !!!!! That sucks ! I would come here just for them:/ this Johnny Rockets has let me down sorry . read more

Our waiter was very nice and always asked if we needed anything and refilled our drinks. Food was delicious, both my boyfriend and I got cheeseburgers and fries. The one thing that made me take off a star was when the food was done cooking you could hear the cook call the names of the servers loudly which wasn't the best since the cook was only about 5 feet away from where we were sitting and took away from the overall experience. I didn't take a point off for this because it's the stores fault, but really missing the retro vibes Johnny Rockets used to have. There was no jukeboxes on the tables like there used to be, it was very sad! Im not sure if it is just this location, but it felt more like a normal restaurant, like Red Robin. Definitely not as aesthetic as I remember being a few years ago. read more

We stopped in for a quick bite. Good service. Clean. A little wait but worth the price. read more

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Food was great and our server Edward was awesome and a sweetheart but they had gnats inside the restaurant read more

Johnny Rockets - Ketchup art! A waste of perfectly good ketchup but still cute! - Burgers Near Me - Tempe, Arizona

Had a really great night tonight. My family and I, (family of 6) came in 45 min before they closed. We had some of the best service that we have had in a long time. J. J. was very fun, attentive, and just positive energy. The food was good and came fairly quickly. We will definitely be returning (& hoping to get him again as well). :-) read more

Perfect place for a great American lunch. The burgers were awesome in taste and were juicy.

WORST Johnny Rockets experience Ever..!!! My First time here at the AZ Mills Johnny Rockets and I was extremely disappointed. This truly was the WORST Johnny Rockets experience I ever had!! I have had JRs in Las Vegas, Colorado, San Diego etc. and have Never had a bad experience like I had here,. So with that experience at other JRs, I thought that I would get the same quality here in AZ - Wrong! Way Wrong!! I started off ordering the plate of combo fries and onion rings, there were very few fries and 4 small onion rings (I thought it was a joke) I called the server and said "is this really all the onion rings they are going to plate?" he said "I'll talk to my manager...he came back with a tiny paper cup with 2 small onion rings.. I thought this was extremely cheap, at the JRs it was always plentiful when I ordered. So after that I ordered a JR double meat cheeseburger, I waited for about 16-17 minutes (which is extremely slow for a JRs for a hamburger order) Then the server finally brings my burger, as I try a bite. both patties are seared crispy dry, no flavor at all, as if they had left it on the grill for 1/2 hour. It was dry, tasteless and crunchy, and the condiments (tomato, lettuce, onion) tasted old and wilted. This was by far the WORST hamburger I ever had - and I've had a lot of bad hamburgers in my day and this one was without a doubt the Worst!! I would have enjoyed a Carls Jr, or even McDs a thousand times better... . That said I will not be patronizing this store anymore... (and that's sad because I live in AZ and this is the only JR close to me) I attribute this to management, they have the keys to quality control and should make sure that their staff if cooking the product by corporate expectations. So why didn't I complain (were are already late for a show, and I was upset about the meal - which should have got to our table 8 minutes earlier. The restaurant was not full at the time, we were there at 3:30 pm. There is NO excuse the have poor service at this time of the day, at any establishment, Period! Corporate should take note of this store, no wonder it has only 3 stars rating, I am only giving them 1. Disappointed Johnny Rockets customer... read more

We went here for lunch on my fiance's birthday 09/19/11. The waiter wasn't even friendly to begin with. I asked what was good on their menu and healthy, since I'm eating for two. He recommended a chicken, bacon, and iceberg salad and I had asked for ranch dressing on the side. My finance a double onion ring, bacon burger, along with a sundae that would be free for his birthday the waiter informed us. We asked if our fries could be brought out first and he was going to charge us twice if he did. We thought he was joking, he wasn't. It took 20 minutes for our food to be brought out, and they weren't even right. He ended up with a single patty burger with just onion rings, and my salad with no dressing neither on the side or salad. We called him over and he said he'd bring out the right food. He didn't even take back the food he had brought out. So ten minutes pass and all he brings back is ranch dressing. My fiance had told me he had liked this place, but was very disappointed on how everything was going now at this place. It was my first and final time here. I'm only giving it one star because we talked to the manger and he apologized on the waiters mistakes. He took off my salad since I didn't touch it and the extra charge of fries, since to begin with that they are all you can eat fries, but charged for my finance's burger. The total still came out to rounded up $18, for his burger, two fries, two drinks, and we never received our sundae. I am very disappointed in this place. It was just us and three other couples in there that afternoon, so I can't even say it was crappy because it was busy. read more

Friendly but horrible customer service, waited 1:10 for our food asked for ranch for my wings 10 min later I had to get up and get it myself, asked for a shake right when we got our food never got our shake 1 hour after I asked for my shake again nothing happen, when somebody came to clean our table like 3 hours after I was still waiting for the shake and to pay my bill, I saw 3 families come since we got there before them they ate left and we were still there this is ridiculous. Never going there again read more

It was so hot in there and so loud. Took 20 minutes to get water We order and it took over 30 minutes to get our food! I got a chicken sandwich that ended up being removed from the bill due to hard bread and the piece of chicken being 1/2 the size of the bread. They sang Happy Birthday to someone and the guy yelled very loud like way louder than necessary and startled a baby and made him cry and then said oh sorry but kept the same pitch and started singing even louder and shaking a tambourine and got really really loud at the and to witch the baby started screaming louder along with the other two babies in the restaurant. Great now there are THREE screaming babies it HOT and the food sucks and I'm out of water again The bill comes $45! are you freaking kidding me? two other people got a hamburger and fries and I got a chicken sandwich and salad and we all got drinks. I said there is no way the food was worth this amount the quality was terrible it took forever. The manager comes over and says is everything okay? Um no that's why you are standing here right? (maybe rude, sorry but I was so irritated) My chicken sandwich was taken off but it was still almost $40 so NOT worth it t all. Bummer I used to love the experience of Johnny Rockets! read more

Our waitress was nice. But everything else wasn't. Food took forever to come out. Ask for water in a kids cup, took them 15min or so. It was Thursday nooning, hardly anyone there.. I like Johnny rockets but not coming back to this one :( read more

First time here. Service was horrible. Seemed like no one was happy except the manager. Took forever to get the food. Order was wrong. Would not recommend this place save your money. read more

1st time trying out the food and the worker didn't say hello when we walked in or said ill be right with you. Walked by like nothing took about 15mins till he came and took our order but came in a bad mood, when i asked him a question answered back very rude. I then said no thank you i dont want anything and all he did was say "fine" and walked away like nothing. Hes name was willie in side az mills mall. read more

I used to go to Johnny rockets all the time, quality of food at this location wasn't good. Milkshake was good as usual. Service was good.

Been a huge fan of Johnny Rockets for over 10, especially fond of their tuna salad sandwich and various chicken sandwiches. However I have noticed over their years they have changed their recipes, reduced portion sizes of sandwiches, and even changed the ingredients of the tuna and smokehouse sauce. Unfortunately I probably won't return because I have had too many back-to-back bad experiences with their food quality, but I can still reminisce on the good 'ol days! read more

Food is good -- I got the Vegan burger so I was happy they had that option for me. Convenient being in the mall close to the theatres. The atmosphere is always fun but the service was just okay. I'm not surprised this particular location only received at most 3 stars. read more

Food is always very good.. especially the wings. Our server was David.. he and one other server were trying to handle the entire full restaurant while some lazy manager type stood there behind the counter helping nobody and the cook yelled "David please!" Every few minutes when food was up. Think you may want to hire a food runner or have the manager get with it and help? We told David we would quit 5 minutes in to a job like that. He needs a raise or a promotion. He never stopped smiling. 5 stars to David and the food. None to the idiot manager and cook. read more

Arianna was very friendly last night and gave me and my siblings a good experience. Will definitely come back and get the bacon burger! SO GOOD read more

We had a very late dinner tonight at Johnny Rockets in the mall. It hadn't even occurred to us what the time was until after we had already ordered and we were waiting for our meals. It was 8:54 so we apologized and told them that we could take it to go since they close at 9pm. They were so nice and told us that it wasn't a problem and to take our time. We tried to be quick about it and ended up taking some to go just to get out of their hair and left a hefty tip to show them we appreciated them. I know a lot of people who would just say that it's their job and not worry about it but I don't like to be "THAT" person. Shout out to everyone working tonight. We appreciated the delicious food and the wonderful customer service!! read more

My burger was not hot, just room temp. They left out the onion rings that were SUPPOSED to be on the burger. I had to ask twice to get them read more

Johnny Rockets - Food is delicious! I've already eaten half of it lol - Burgers Near Me - Tempe, Arizona

Service sucked and was incredibly slow. We sat for 15 minutes at the bar before we were even acknowledged. Shakes were pretty good with delicious whipped cream but I wouldn't go back simply because of the service. read more

Horrible experience! Food was undercooked, food delivery was unorganized, we never got our shakes, by the time they realized it we where completely done with our food. #NeverAgain (after I told the manager the burger was raw, she offered to make me a new sandwich, but told me I could keep the other one to take home ??? Why?) read more

Went here for lunch. We ordered shakes it took 30 min to get them . We got are food befor we got the shakes . Talked to the manager. He comped are shakes. He shouldn't have to do that for a bad watrress. She still hasn't come by to see how I meal was . If it wasn't for the manager. I just wouldn't have walked out. read more

I have tried to eat here off and on for the 8 years I've lived here. NONE OF THEM WERE FULL ACCLOMPISHED TRIPS! I tried to order something just on the 4th of July. They weren't all that busy so I walked in and sat at the bar next to the TO GO register. I was in a hurry to get back to work because I only have 30 minutes for lunch. I was greeted by a hefty young man and was told someone will be with me shortly. Ten minutes come and go and the same large waitress walks past me 4 times without a hello and I can't seem to find the young man, on top of this the very freakie store manager is behind the counter helping prepare orders, which are flying off the counter fast. The manager looks at me often and never does anything but stare at me like a creepy old perv.! 4 very loud women run in to the opposite side of the counter and the large waitress tells them hello and they quickly place an order for fries and onion rings. Shortly after the 4 women pay for their order the large girl walks away like I wasn't sitting there, with a menu and waiting for *someone*. This place can go to hell! I'm just going to act like this place never existed and warn others to do the same. read more

The classic Johnny rockets. I wish they will bring back the old time where all their cooks and servers will dance.

Awesome burger, especially for inside a mall. Service was great, waitress was awesome.

I am a burger snob and simply love their burgers and shakes. I brought my nieces and nephews for an old fashion All American lunch and had a great time. Our server was super friendly and the food was delish as always. Til the next time! read more

Overly greasy, the fries were soggy and cold, and the service was slow. Incredibly underwhelming

Food looked just like the picture in the menu, which is rare. Manager was accommodating.

Johnny Rockets has always been one of my favorite burger restaurants. The onion rings here are DELICIOUS. The burgers on the other hand are not as good as they used to be and it seems to be caused by the different bread that they use now. Regardless of anything I still recommend Johnny and will eat here again soon. read more

Had launch today, route 66 with lemonade. The route 66(burger) was delicious but way oily than it suppose to be. Staff is friendly and seatings are quite sufficient. read more

Stopped in for a shake after a very terrible experience at the Vegas location last weekend. Three different people greeted us. It was so very welcoming. Also, the shake was amazing! read more

I love this place! The service is great; the food is great as is the music & dancing. A fun place to hang out.

Party of 7, they sat us down quickly in a booth that ended up being just a bit crammed but the place was packed. Waiter was a bit slow to greet and get drinks but apologized, said there was some kind of issue and then was great after that. Lots of Burger varieties and the food was tasty and came out pretty fast.Waiter made ketchup happy faces on the plates they also do a dancing routine every now and then. If you are in the mall and want a burger, this is a good place to go. I wouldn't make a special trip for this restaurant though. read more

Typical Johnny Rockets. One drawback is that the only only entrance is through the Arizona Mills Mall, so the location has to close early, at 9:00p, when the rest of the mall closes. read more

We went on a busy Saturday with my two little nephews. We dont live in Phoenix and it is highly unlikely we will be here or at any other Johnny Rockets ever. We went because we had little kids who only eat burgers. This one is in a non descript mall. Service was great, no wait, burgers were ok,(I dont like burgers much, so my opinion on them holds no water at all) Malts were yummy and big. Not crazy about the paper serveware. They could step it up with the paper products a bit. What made it 5 stars is that were these older couples who apparently go there to listen to the jukebox and hang out like they probably did in the 1950's. A few times, these adorbs older couples got up and danced. Really well, Danced fast. Not sure I could have kept up and I certainly couldn't have danced with such grace, I fell in love with all of them. Yes, I know they had nothing to do with the restaurant, but this is my yelp review and if I want to give them 5 stars because I love their customers, I can. So there you go. read more

Food is average. You know what you are going to get at each location. A little pricey for the quality of the food.

Four stars because the manager (Rob) retired and unsure of the future of this location. We used to come here at least once a week and the service, staff, and environment was everything we came to expect and love of Johnny Rockets. We will miss Rob, but will still keep the dream alive. read more

I am not usually a fan of places like this, but I went with my husband. I was pleasantly surprised how good it was. I had a burger and chocolate shake. The food was good and the service was wonderful. I would absolutely go again. read more

The other day my friend and I went out to this Johnny Rockets location. Anyways I ordered the Smoke house burger, and let me tell you, not ONLY did I receive amazing service by my waitress Jazmin, but the burger was to die for! I asked for my burger well done and it was made the way I wanted, the bacon was perfectly crisp! I never waited more than a minute for my refill, and the dancing was amusing and fun! And to top that off the French fries are unlimited!!! The Johnny Rockets at Arizona mills mall is probably the only one I will ever return to, thank you to all the awesome employees! read more